what is a travel bank jetblue

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Don’t Lose Travel Credits: How To Use the JetBlue Travel Bank

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Table of Contents

What is the jetblue travel bank, what are the jetblue travel bank rules, what can you use the jetblue travel bank for, how to check your jetblue travel bank balance, how to use a jetblue travel bank credit, can you extend a jetblue travel bank credit, final thoughts.

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If you’ve canceled a flight with JetBlue and received a travel credit for the value of your ticket, you might be wondering how to find and use that credit. The answer is the JetBlue Travel Bank . It’s a special account issued to the airline’s customers to hold their travel credits until they can be applied to a new flight or JetBlue Vacations package.

But when it comes to using your credits, there are several tricks and pitfalls to be aware of. Here are all the details you’ll need to ensure you can use your JetBlue Travel Bank account when you need it — and with the fewest headaches.

Most JetBlue tickets can be canceled without paying a fee. The only exception is the airline’s Blue Basic fare , which can be canceled for $100 per person on routes to and from North America, Central America, and the Caribbean, and $200 per person on other routes.

That means you can get at least some value from almost any JetBlue ticket as long as you cancel your flight before it departs .

However, you don’t get the money back when you cancel a nonrefundable JetBlue ticket. Instead, you’re issued a travel credit that can be used for a future JetBlue flight. That credit is automatically deposited into the JetBlue Travel Bank and linked to you either by name or to your JetBlue TrueBlue frequent flyer account, which also contains any points you’ve earned from flying or with the JetBlue credit cards .

Like most airline travel credits, there are several rules and restrictions on JetBlue Travel Bank credits that you’ll need to know.

Credits Aren’t Transferable, But You Can Book for Others

While you cannot transfer a JetBlue Travel Bank credit to someone else, you can use it for a friend, family member, or anyone you’d like by booking a new ticket in their name.

As long as you’re booking the flight with your Travel Bank, the passenger name on the ticket doesn’t need to match the name on the account. You don’t even need to be traveling with the person to apply your credit to their ticket.

Can Only Use With 1 Other Form of Payment

Travel Bank credits can be used to pay any type of JetBlue fare. But if you want to use it to pay the taxes and fees on award tickets, the credit must be enough to cover the entire amount. That’s because you can only use 2 forms of payment on a single ticket . So if one of those is points, the other form of payment has to cover the entire cash amount.

This is a particularly annoying limitation when you’re trying to change an award ticket. With JetBlue, the only way to change a ticket booked with points is to cancel the original ticket, get the points back, and then book a new one.

But while the points from the original ticket will instantly go back into your JetBlue TrueBlue account, any taxes and fees you paid will go into your Travel Bank instead of back to your original form of payment. Then, if the new flight you want has higher taxes and fees, you can’t use the credits in your Travel Bank to pay for them. Instead, you’ll have to pay the cash portion again.

Travel Bank Credits Expire After 12 Months

JetBlue Travel Bank credits have a hard expiration date — 12 months after your original ticketing date . That’s the day you booked the original ticket, not the date you were scheduled to fly or the date you canceled.

That means you’ll likely have less than 12 months to use the credit. So, it’s important to be aware of the calendar to make sure you use your credit before it expires.

You only have to book a new ticket using the credit before it expires — you don’t have to actually fly before that date. JetBlue opens its schedule nearly a year in advance, so if you’ve got a trip planned for months in the future, you can still use your Travel Bank credit for it. Just book far enough in advance to apply the credit before its expiration date.

There are only 4 things you can use JetBlue Travel Bank credits for:

• Airfare and taxes on JetBlue-operated flights booked through jetblue.com or its mobile app ( iOS , Android )
• Taxes and fees on JetBlue award flights (as long as the credit covers the entire amount)
• The air portion of a JetBlue Vacations package
• Any applicable increase in airfare when changing a booking

That means any other fees you might be charged during your travels with JetBlue, such as checked bags , in-cabin pets, seat selection, and the like, cannot be paid using credits from the Travel Bank. Essentially, you can only use it for forms of airfare for you or others and nothing else.

When you cancel a JetBlue flight, if you don’t already have a Travel Bank account, a new one is created automatically. Then, if you have a JetBlue TrueBlue frequent flyer account, the 2 accounts are linked. You can see your balance anytime by logging into your TrueBlue account on JetBlue’s website and clicking on the account menu in the upper right corner.

If you don’t have a TrueBlue account, the login info for your Travel Bank is sent to you after you cancel your ticket in 2 separate welcome emails , one of which has a temporary password that you’ll need to change within 48 hours. You can use that info to log in to your Travel Bank account to see your current balance and expiration date.

Can’t find one of the emails or forgot to change your temporary password? You can use JetBlue’s Login Lookup Form to find the information.

If you’re booking a ticket with cash, using your Travel Bank credit is relatively easy. All you need to do is search for the new flight you want to book using JetBlue’s website or app.

Then, when you get to the payment page, you’ll have the opportunity to log in to your TrueBlue account to apply your Travel Bank credit (if you aren’t already logged in) or to access your Travel Bank with the login info that JetBlue previously provided.

You don’t even have to use up your entire Travel Bank credit all at once . If your ticket costs less than the credit, the remaining amount will stay in your Travel Bank to be used later.

Or, if you’d simply prefer not to use your entire credit on 1 ticket, you can set the amount you want to use as partial payment. Then, if your credit doesn’t cover the entire cost of your new ticket, any remaining amount due can be paid for with any major credit card.

If you’re booking with points, you’ll have the same opportunity to use your Travel Bank credits toward the taxes and fees on your award flight. But again, in this case, the credit must be able to cover the entire amount.

Unfortunately, there’s no way to extend the expiration date on a JetBlue Travel Bank credit . While you can use the credit for a flight as far out in the future as JetBlue has available, you must book that new ticket with the credit before the 12-month clock expires, or you’ll lose it. Even having JetBlue Mosaic elite status won’t exempt you from this policy.

Also, unlike other airlines, if you book a new ticket with the credit and then cancel that new ticket, the credit will retain its original expiration date . And if the original expiration date has passed, you won’t get the credit back.

This is one of the less customer-friendly airline policies regarding travel credits. Many airlines will reset the date on your credit if you book a new ticket and then cancel it, but JetBlue doesn’t. And some airlines like Southwest don’t have expiration dates on their travel credits .

So, when booking JetBlue tickets, keep in mind that canceling the ticket later will mean less flexibility with JetBlue than it does with other airlines.

As long as you’re booking a ticket with cash, or the taxes and fees on your award ticket are fully covered by your existing credit, you should be able to access and use your JetBlue Travel Bank right during the booking process. That’s good news since you have such a limited amount of time to use it, with a 12-month expiration clock starting from the date you booked the original ticket.

Finally, remember that if you cancel a reservation with multiple passengers, each person will receive their own separate Travel Bank credits . So, it’s important to keep track of all the Travel Bank logins and TrueBlue accounts to ensure you’re not leaving any of your hard-earned money on the table.

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JetBlue Travel Bank Account Guide (Expiration, Fees) [2020]

Sometimes you get hit with a surprise and you’re forced to cancel or miss a flight and you end up left with travel credits. Other times, you might experience some type of inconvenience and receive travel credits as a form of compensation. When it comes to JetBlue, these travel credits will be put into a Travel Bank and you’ll be able to use them for select travel expenses. 

In this article, I’ll break down everything you need to know about the JetBlue Travel Bank, including all of the relevant rules and restrictions for things like expiration and transferring credits.  I’ll also provide you updated information about how your travel bank account is affected by coronavirus.

Table of Contents

What is the JetBlue Travel Bank?

The JetBlue Travel Bank is an online account that allows you to view/manage your travel credits and to use them for future flights and select fees.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

How do you access your JetBlue Travel Bank?

• You can click here to access and log-in to your JetBlue Travel Bank.

You can log-in with your TrueBlue credentials or with the Login ID and password provided in your Travel Bank welcome email.

If you have new travel funds, you should look in your inbox for a welcome email with your login information. Note that you will probably receive two emails. One will have your log-in ID and one will have your password which will expire within 24 hours. You do not need to have a TrueBlue account in order to receive these emails and have a Travel Bank account. 

If you did not receive this email, call their reservations center at 1-800-JETBLUE (538-2583).

How do you get travel credits?

You can get JetBlue Travel credits issued to you in a number of different ways. A lot of times it can come from the result of a cancellation or changed flight.

Let’s say you booked a nonrefundable ticket and then decided to change that to a different flight and your new flight was cheaper. In that case, it is possible that the difference in ticket price could be converted into travel credits. So if you originally booked a $400 flight and it changed to a $200 flight, you could be credited for the difference (minus change fees). 

But note that if a nonrefundable ticket is not changed or canceled prior to departure you will forfeit all funds.  This is why it’s always important to never no-show when you’ve booked a non-refundable ticket. 

If you booked a refundable ticket you could still receive travel credits if you decided to not show up for your flight and never changed or canceled the flight. 

You might also receive travel credits for experiencing some type of inconvenience. For example, if your flight was significantly delayed it is possible that you could be issued a travel credit. Or if your in-flight entertainment system did not work or seat did not work properly it is possible that you could also be issued a travel credit.

Basically, any time that you are significantly inconvenienced during your travel experience with JetBlue you could request a travel credit and possibly get one.

Do the JetBlue travel credits expire?

Your travel credits will expire one year from the date of issuance unless otherwise noted (see the coronavirus exceptions below).

You can view the expiration date for your travel credits on your Travel Bank statement. If you have multiple travel credits within your account, the travel credits with the soonest expiration date will be used first.

Something to note that is really nice about these travel credits is that you don’t have to complete your travel before the expiration date. All you have to do is to make sure that you book your travel before the expiration date.

JetBlue makes this clear: 

If you receive a refund on a flight that was originally paid for with JetBlue travel credit (for full or partial payment), the expiration date for these funds will revert back to the original expiration date of the credits that were used to purchase the flight.

The catch here is that if you ended up canceling that reservation then you would have a refund back to your Travel Bank and your credits would then expire. So you really want to try to be sure about your travel plans and to avoid canceling those so that you do not lose your credits.

As far as I can tell, there is no standard policy for granting extensions for JetBlue travel credits that expire. However, if you have status with JetBlue you might contact customer service and give it a shot because you never know what they might say.

Vacation packages

You might be wondering if you can use your travel credits for vacation packages.  JetBlue travel credits may only be used towards the air-portion of a JetBlue Vacations Package. 

You can also receive a different type of credit via a vacation package. JetBlue Vacations credits are good for one year from the date of issue and may be used towards any portion of a JetBlue Vacations Package.

What about codeshare flights?

On many occasions, you might have a flight on JetBlue and also have a flight on another partner airline or codeshare partner. You need to know that “If any itinerary includes a segment not operated by JetBlue then the funds MAY NOT be placed in a Travel Bank.” 

Also, if any itinerary includes a segment not operated by JetBlue then funds from Travel Bank may not be used. So when it comes to using these travel funds from your Travel Bank you need to make sure that you are only flying on JetBlue flights.

How to use your JetBlue travel credits

You can use your Travel Bank travel credits online. When booking online at jetblue.com, you’ll have the option to use your JetBlue travel credit during the payment portion of the booking. You will need to log-in and then you’ll be able to view your balance and then choose how much of your balance you want to use for that specific flight.

This means that if you would like to also pay with a credit card you can simply choose to use your travel funds first and then select the option for paying for the remaining balance with a credit card.

One thing that is special about these credits is that you can use them for other people. So if you have three other people traveling with you, you could book their flights with funds from your Travel Bank. Even if you are not flying with them you can still use your credit for other people (if you call in to do this you might be subject to a booking fee).

This is not the same as the travel credits for Southwest, which require you to use them for the passenger who received the credit. One workaround for those travel credits for Southwest is that you can convert them into LUV vouchers which can be used for other people although there is a fee associated with that conversion.

You can read more about Southwest travel credits here .

What can you use your travel credits for?

You can use travel credits for airfare and some associated fees. They may not be used toward ShopBlue merchandise and also may not be used for the following purchases: 

• Even More Space seats
• Unaccompanied Minor fees
• Baggage fees
• Purchases onboard
• Flights on partner airlines

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Using travel credits to cover change fees

You can use your travel credits to pay for changes in airfare and the change/cancel fee that goes with it. However there are a number of restrictions when trying to use your travel credits for certain types of fees. Here is a list of fees that you cannot use your travel credits for:

• Change/cancel fees on TrueBlue Point bookings
• Same-day change fees
• Ancillary fees

Multiple Travel Banks

Multiple Travel Bank accounts may be used per reservation, but only one Travel Bank per customer may be used. So for example, if three passengers have Travel Banks and you wanted them all on one single reservation, you could use each of their Travel Banks. You may need to call in to do this but the phone fee should be waived.

Merging travel funds

Travel credits may be merged into one Travel Bank account, as long as the credits are all under the same customer name (once merged, they cannot be unmerged). This does not mean that you can merge Travel Bank accounts between different passengers.  This just means that if you have multiple credits under your name you can merge them to your own Travel Bank account. 

To merge credits, call 1-800-JETBLUE (538-2583) to speak with a reservations crew member.

What if I forgot to use a credit?

If you book a new reservation and forgot to use your travel credit there still is hope for you. In that case you will need to call in and ask them to retroactively apply your travel credit and you should be able to do this as long as you received the credit before your booking.

But if you have already taken the flight then you would NOT be able to apply your travel credits to that flight. So it’s key to get this done before departing on your flight.

Coronavirus extensions

• If you have a Travel Bank credit from a previous flight purchase that is expiring between February 27, 2020 and June 30, 2020 it will now expire December 31, 2020.
• Travel Bank credits issued between February 27, 2020 and June 30, 2020 for flight purchases will now have a 24-month expiration period as opposed to the typical 12 months.
• Travel Bank credits issued after June 30, 2020 will expire 12 months from their date of issue.

Read more about the latest covid updates here.

JetBlue has a pretty generous policy when it comes to their travel credits. They allow you to use them for other people which is a pretty flexible policy, especially compared to Southwest. It’s also nice that the expiration does not kick in until one year after they are issued and that you all you have to do is make your booking before that deadline. 

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

13 comments

why the flying fuck did i have to learn all this great information from a blog and not the jetblue website lol, ty for explaining this

i have travel bank credit of 426$ because of a cancelled flight due to covid-19, but when i try and use them it says i have a limit of 100$ and 426$ credit and cannot use more than 100$. Why is that?

I have a credit for $75.00 which will expire on Dec 21, 2020 I cannot get a flight back to Philadelphia until the 12/24/2020 can they extend this credit 3 days???

Sounds like you can use it to book a future flight, as long as you use it before the expiration date.

This is the 2nd time Jet Blue has changed my flights. Never again I have to lose my tickets again because your co decided to change flight days again. Can’t use Jet Zblue ever again!

Mi husband has a travel fund totaling $212. It was issued January 17, 2020. Due to the situation with the virus, he has not been able to travel. He is 74 years old so we don’t think it would be wise for him to travel right now. How do we get an extension on these funds? I have tried contacting your 800 number but to no avail. Please advise

Contact JetBlue via email. I had about $200 in expiring Travel Bank credits that were extended until 03/22.

My grand daughter and my wife had travel arrangement. Unfortunately my grand daughter is unable to travel with my wife, They both have credit Travel Bank credits. Can credits from my grand daughter’s account be used by my wife to purchase ticket?

Yes, you can use your grand daughter’s credit to purchase your wife’s ticket. Your grand daughter will have to do that for your wife, though, through her account. I’ve used my expiring credit that I couldn’t use to purchase a ticket for a friend of mine.

Your system is too complicated and stressful. Sorry.

Yes, you can use your grand daughter’s credit to purchase your wife’s ticket. Your grand daughter will have to do that for your wife, though, through her account. I’ve used my expiring credit that I couldn’t use to purchase a ticket for a friend of mine.

This is a complete rip-off. Just refund my credit card!, thanks. When booking a fight on JetBlue it is easy to use a CC or points, but there are many extra (unnecessary) steps to use this “bank”. Easy to have credits expire unless you travel frequently. Airlines as banks? They can barely keep a schedule. JetBlue continues its decline….

THE JET BLUE BANK CREDIT HAS EXPIRATION DATE AT JUNE , MY WIFE AND I TRAVEL JUNTOS ON THAT TIME, IS NOT LATE IF WE APPLY FOR ANOTHER TRAVEL ? WHEN IT IS GOING TO BE THE EXPIRATION DATE?

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Home » Blog » Banking On Travel Credits To Fly With JetBlue

Banking On Travel Credits To Fly With JetBlue

When you fly on a non-refundable flight, you always travel with this slight fear: what if your flight plans get canceled? All your money is dumped to waste. However, you are under the wrong impression. When you are traveling with JetBlue, you need not think about your changing plans, as JetBlue’s bank has got you covered. Wondering what a JetBlue travel bank is in the first place? This handbook will inform you everything you need to know about it.

What Is JetBlue Travel Bank?

You inferred right. It is actually a bank, but not like any normal bank where you keep the money you earn. Think of it as if you are playing a game in which you open an account, manage your reward points, and unlock different features using them.

The JetBlue Travel bank works in this way. You book a non-refundable flight, and later, due to some reasons it gets canceled. The amount you paid for your flight ticket returns back to you in the form of “Travel Points” in your travel bank account.

Hence, even if your flight is non-refundable, you still get your money back in another way. In the following sections, you will see the various ways you can use the JetBlue travel credit. But before that, let’s understand why you need a travel account in the first place.

Why Do You Need A JetBlue Travel Bank Account?

Your JetBlue travel bank account opens on its own the moment you receive a credit on your first JetBlue flight that got canceled. As soon as your account opens, you will receive two welcome emails that contain your login ID and a link to set a password. You must keep this information protected with you.

Having a JetBlue account helps you manage all the credit points you receive. Owning an account organizes your travel records, such as your credit balance and transactional history.

Application of JetBlue Credits

It’s good news you got your ticket fare back. But there is more to the story. You can use your JetBlue credit only under certain criteria. Let’s have a look at them.

• On flight tickets and taxes when booking a flight from JetBlue Airlines’ official website.
• On fares of JetBlue vacation packages.
• To cover the difference in ticket price when changing flight booking.

Meanwhile, there are also some conditions where these points aren’t applicable. These are as follows.

• Buying extras like checked bags
• Switching your flight on the day of departure
• Taxes for Move to Mint certificates
• Seat selection charges
• Adding Even More Space on Your Seat
• Charges on pet travel
• Unaccompanied minor fares
• Priority security service
• Booking flights with partner airlines
• Customer service charges
• Vacation flight package fees (excluding ticket fares)
• Flight tickets booked from other reservation sites

Using Your JetBlue Travel Credits

After reading this handbook until here, you have got the idea that the credits can be used while booking and managing your trips. Make sure you make your reservations using JetBlue’s official website and are logged into your Travel bank account or TrueBlue account. At the time of booking, you will see the option to choose your Travel credits as the payment. 

The best thing about these credit points is that you can use them not just for yourself but to make reservations for anyone.

How To Use JetBlue Travel Bank?

To use your JetBlue travel credits, you need to access your Travel Bank account. There are two ways you can do it.

The Basic Way

One way is by logging in with your account through the JetBlue Travel Bank online page. You can do so by entering the ID and password that you received when your account was created.

As A TrueBlue Member

Do you have an account with JetBlue’s TrueBlue partner program? You can access your Travel Bank from there if it is linked to your TrueBlue account. For that you have to first log in to your TrueBlue account and then follow the given steps.

• After logging in, as you click on your picture or essentials at the top right corner of the page, a dropdown menu will appear. You can view the total travel credit amount there.
• Select the ‘Travel Bank Credit’ option from the dropdown, which will automatically log you in with your account.
• There, you can view your account statement.
• Remember, it doesn’t show those travel credits that have expired.

How To Cancel JetBlue Flight?

This guide is incomplete without talking about how to cancel your JetBlue flight because this is how you begin collecting your travel points. Make sure to cancel your entire booking 24 hours before your flight departure in order to prevent cancelation charges. You need to input a confirmation code/ticket number and your last name to cancel your JetBlue flight online through their official website. If you take the help of customer service to cancel your ticket you have to provide a non-refundable fee of $25.

You can’t transfer your JetBlue account credit to someone else’s, but you can reserve a seat for another passenger using your credit points.

Your JetBlue travel credit lasts for 1 year. So, use them within 12 months before they expire.

You can log in to your JetBlue travel bank account and get your statement from there. You can also review your travel credit points from the TrueBlue account if it is linked with your travel bank.

When making flight reservations, you can choose the JetBlue travel bank option to pay for the fares.

Whenever you cancel your non-refundable JetBlue flight, its fares get credited to your travel bank.

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How to Use Airline Flight Credits — So You Never Lose Out Again

Here’s what you need to know about using flight credits — including the specific rules for Delta, American, and other top airlines.

What are flight credits?

How to use a flight credit, what to know about flight credit expiration policies.

• Airline-specific Flight Credit Rules to Keep in Mind

Ralf Hahn/Getty Images

Fight credits can come in many different forms, but they are usually the result of a canceled flight. Since the ability to cancel or change a flight without fees has become more commonplace over the last few years, flight credits have also become something frequent fliers are dealing with more often. 

Using flight credits can be confusing because their terms and conditions aren’t universal — every airline has its own set of rules regarding flight credits. Here’s everything you need to know about flight credits, including how to use them, when they expire, and how to extend them. Plus, we’ll look at flight credit policies from five major U.S. airlines.

Related: What to Do If Your Flight Is Canceled, According to a Travel Expert

Flight credits, also referred to as travel credits, are credits received after canceling a flight. They are usually tied to the original ticket, so keep that information handy when you are ready to re-book your flight.

Generally, you’ll be able to book a new flight using a credit on your airline’s website. If your original ticket had multiple forms of payment, you may need to call to complete a booking using a flight credit.

If you booked the original ticket through a travel agency, you’ll need to contact the travel agency to cancel the flight and again when you want to book a new ticket with the flight credit.

Flight credits usually have an expiration date. While the length of time a credit is valid varies by airline, more often than not, they are good for one year. 

Remember that some airlines start the one-year clock when the original ticket was issued, not when the flight credit was generated.  So, if you book a flight and then need to cancel it six months later, your flight credit may only be valid for an additional six months.

Anna Harrison, a travel advisor and owner of Travel Observations, an affiliate of Gifted Travel Network, who is also a member of the American Society of Travel Advisors, always reminds clients of another important factor when considering flight credit expiration dates. “Remember ‘fly by’ dates can be different than ‘book by’ dates,” she stresses. 

Check with your specific airline to see if you need to book your travel by the flight credit expiration date or if you actually need to travel by that date. Whether or not you can extend a flight credit after its expiration depends on the specific airline. However, most flight credits can’t be extended after their original expiration date.

Caroline Purser/Getty Images

Airline-specific Flight Credit Rules to Keep in Mind 

Delta air lines ecredits.

Delta Air Lines flight credits are called eCredits, and they can be used toward the payment of any Delta flight, including taxes and fees. Passengers can use up to five eCredits at a time.

Delta eCredits can be generated from an unused or partially used ticket, as compensation for service issues, from ticket exchanges that result in unused funds, or from e-gift certificates.

To redeem your Delta eCredit, you’ll need your 13-digit eCredit number that begins with 006.

Delta eCredits are valid for one year from the day the original flight was booked, and travel must be booked by the expiration date. 

American Airlines Flight Credits

American Airlines has three types of travel credits: trip credit, flight credit, and travel vouchers. We’re focusing on flight credits, which are issued for canceled flights or unused tickets. AA flight credits can be used to book non-award flights only. These credits can’t be applied to extras like seat charges or baggage fees .

The flight credit must be used on travel that begins within one year of the original travel date, not from when you cancel the original flight. If you book your flights far in advance, this can leave you with a short amount of time to use the credit.

Reservations using flight credits can be booked online for flights within the U.S., Puerto Rico, and the U.S. Virgin Islands using the record locator or ticket number of the original flight. For reservations using more than one flight credit or for international travel, you’ll need to call American Airlines to book. American Airlines flight credits aren’t transferable — they can only be used for the person named on the original flight — and they can’t be extended past their expiration dates.

JetBlue Travel Bank Credits 

JetBlue flight credits are also called travel bank credits. Travel credits can be used for JetBlue flights, including taxes, the air portion of a JetBlue Vacations package, change fees on Blue Basic fares, and increased flight costs due to a change on a Blue Basic ticket. The passenger name doesn’t have to match the name of the travel bank account holder, so it’s easy to use your JetBlue flight credits for someone else.

JetBlue travel credits can’t be used for any other charges, including baggage fees , Even More Space seats, or pet fees.

To redeem your JetBlue flight credits without a TrueBlue account, you’ll need to create a Travel Bank account. Once you have travel credits, you’ll get 2 emails from JetBlue containing your Travel Bank username and a temporary password, which will allow you to set up an account. If you have a TrueBlue account, you’ll be able to see the amount of your flight credits in the Travel Bank Credit section of your online account.

JetBlue travel credits are valid for one year from the original ticketing date. Unlike many airlines, you only need to book your travel by the expiration date, but travel can be completed after the credit expires. If a reservation made using a JetBlue travel credit is canceled, the credit expiration date will not reset. JetBlue travel credits can’t be extended.

United Airlines Future Flight Credits

If you cancel a United Airlines flight or change to a less expensive itinerary, you’ll receive a future flight credit. In addition to airfare, these flight credits can be used for extras like seat selection when they are chosen during the booking process. Future flight credits can only be used for the person named on the original flight that was canceled or changed. 

To use a flight credit, choose your flight on the United website or mobile app as you normally would. During the checkout process, select Travel Credits as your payment method, and any credits you have will be applied to your total. You can combine multiple future flight credits to pay for one transaction, but they can’t be combined with travel certificates.

If you want to combine your future flight credits with PlusPoints, book your flight with the flight credits first, then request a PlusPoints upgrade.

Future flight credits expire one year after the date they were issued, and your travel must begin by that date to use the credit. Credits can’t be extended.

Southwest Airlines Flight Credits

Southwest flight credits, previously called travel funds, are created after canceling a flight or changing a flight to a lower-priced itinerary. They are easy to use online, and they never expire .

These flight credits are tied to your original flight number. When paying for a new flight, look for the payment section labeled Apply Flight Credits, LUV Vouchers, and gift cards . Then, enter the confirmation number from the original flight and the passenger’s first and last name.

If the original flight that generated the flight credit was a Wanna Get Away fare, it’s non-transferable. If the flight credit was generated from a Wanna Get Away Plus, Anytime, or Business Select fare, it can be transferred to someone else.

Related Articles

What is a Jetblue Travel Bank Account?

JetBlue has come up with an innovative way to help their customers manage the credits they’ve earned through the airline. The JetBlue Travel Bank. If you’re a frequent flyer, this could be good news for you. The airline has taken this step to streamline the system to make it easier for their customers to access information related to their accounts with the company. If you’re new to the Travel Bank system, here is everything you need to know.

What is a Travel Bank account?

A travel bank account is an online account that stores credits earned for JetBlue customers . It is used in the place of credit shells and vouchers, creating a paperless system for tracking credits. The system is good for keeping track of your credits in one safe place.

Accessing your Travel Bank account

All customers issued a Travel Bank account receive an email that supplies login information. It is supplied in two separate email notifications. The first will contain the username along with the account number and the second, the password. A link associated with a TrueBlue account is only active for 24 hours, and it allows you too log into your TrueBlue account. If you don’t receive an email, call the JetBlue reservations center at 1-800-JETBLUE (538-2583).

Tracking and managing your JetBlue credits

Your Travel Bank Account lists all credits you have with the airline. It’s important to note that in most cases, your credits can be used for up to one year from the date that they are issued. The information about them is stored in your Travel Bank account and it keeps track of the expiration dates. They are managed in a way that helps you by automatically using the credits that are set to expire first, when you opt to use them as payment for a reservation that you make. If your credits are set to expire on a certain date, you have until that time to book a reservation so you don’t lose them. You don’t have to travel by the expiration date, but you do have to book a flight by 11:59 p.m. on the expiration date.

What if I cancel?

If you cancel a booking that you’ve used your credits for, they will be refunded to your account, but the original expiration date will be in force. Once the expiration date for the credits passes, they are no longer available to use. Booking does not extend the expiration date, so it’s not a good idea to cancel unless you still have time left on the original expiration date.

What can I use my Travel Bank funds for?

The credits in your Travel Bank account can be used to pay for air travel through JetBlue. For example, if you book a vacation package that includes air travel, hotel and other amenities, the credits in your account are only available to pay for the air travel part of the package.

How does a TrueBlue account work with the Travel Bank account?

If you have a TrueBlue account, and can’t access the credits any longer, your credits have likely been moved to a Travel Bank account where they will be managed. You will not lose your TrueBlue credits until the expiration date issued for them expire. All your transactions and balances are now listed in your Travel Bank account. You can use your TrueBlue account credentials to log into your Travel Bank account using your TrueBlue credentials. Once you’ve logged in, go to the recent activity tab and click on the link that says “View Credits.” This will give you information on all credits.

What if I don’t have an account?

If you haven’t received an email and are not sure if you have a Travel Bank account ,call the reservation desk to get your login information. If you have credit with JetBlue, you should already have an account set up in your name. In addition, if you travel with family members, they also receive credits in their names as well. It’s important to note that family credits cannot be combined. Each person has their own credits and must use them individually.

How to book using Travel Bank credits

For a new booking, you can use either online or telephone booking to use funds from your Travel Bank for reservations. You are allowed to use all credits or you can select a certain amount that you want to use. If you book by telephone, have your account number and login information ready because you’ll need it to complete the transaction.

Using a credit card with Travel Bank credits

If you use a credit card to pay for reservations, use your Travel Bank credit to pay in full or in part for your booking. The credit card will be used to pay for the remaining balance if one applies. If you need to change your reservations you can use Travel Bank credits to pay for any differences in the airfare or associated fees, but they cannot be used for change or cancel fees on TrueBlue point bookings, same day change fees, ancillary fees such as Even More Space, Even More Speed, unaccompanied minor fees, excess baggage fees, pet fees and so forth.

Garrett by trade is a personal finance freelance writer and journalist. With over 10 years experience he's covered businesses, CEOs, and investments. However he does like to take on other topics involving some of his personal interests like automobiles, future technologies, and anything else that could change the world.

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Learn, Use, Repeat. A detailed trip into the world of Points, Miles, and Travel. How to earn more Miles and how to use those miles more effectively

Things to Keep in Mind About Airline Travel Bank Credits

Editor’s Note: The following Post is Guest written by Matt from Miles Earn and Burn. Special thanks to Matt for putting this resource together.

In Episode 48 of the Milenomics No-Annual Fee Edition Podcast, Robert and Sam talked about the perils involved in holding funds in airline travel banks or certificates. To summarize this excellent discussion, each airline has different expiry rules, travel banks are held and redeemed in different ways, and sometimes you can extend the validity of the funds, but sometimes not. Of course these funds are still useful in travel hacking, especially for cashing out certain types of travel credits from premium credit cards.

Perhaps it goes without saying, but if you have the choice between a full cash-out and a travel bank, always take the full cash out. Travel banks aren’t the same as cash and shouldn’t be treated as such. Cash, for example doesn’t expire, cash can be used to buy seat-upgrades and pay change fees, cash doesn’t tie you to a particular airline, cash can be invested to earn a return. Cash is fungible, travel bank funds are not. For those times when cash isn’t an option, here are the basic rules for the major US airlines in order of my perceived ease of use:

United Travel Bank

United’s Travel Bank is arguably the most straight forward to use and keep active. It unfortunately can’t be used on non-United or United Express flights, and as of January 14, 2021 it doesn’t seem to work as a way to cash out American Express Platinum airline credit.

Note: United’s Travel Bank Terms and Conditions only mention an expiration at 18 months, but they show a different expiration date next to each load at this link . It’s unclear whether either or both apply. To be safe, I’d assume both.

JetBlue Travel Bank

JetBlue’s Travel Bank is managed by Sabre, not JetBlue itself, a fact which is painfully obvious when you try and interact with it and see how disconnected from JetBlue’s website it truly is.

Alaska Airlines Credit Certificates

Alaska doesn’t have a travel bank, but they have a wallet which lets you combine certificates into something that looks like a bank. You can see your wallet funds at this link . During the height of the travel downturn caused by the COVID pandemic Alaska let you convert certificates into miles, however that offer has expired and I don’t expect it to come back.

Southwest Airlines Travel Funds

Southwest travel funds are easy to see and manage , but there’s a huge caveat with them: if you book airfare using multiple funds, the earliest expiration date applies to the new booking — you must complete travel before expiration and if you cancel the newly booked ticket, you’ll get a new travel fund certificate that expires on the date of the earliest expiration original funds.

Delta Air Lines eCredits

Delta has no formal travel bank program, but they do have eCredits for non-refundable fares cancelled more than 24 hours after booking. You can use up to three of them per ticket, but the eCredit must be booked in the name of the certificate holder. If everything is working with Delta’s IT, you should be able to see them at this link . (Note: This never works for me, but I’ve seen it work for others. I have to call reservations to find out what I’ve got.)

Note that unlike most other airlines, Delta’s eCredits just require that you book by expiration, even if your flight is months after the expiry of the eCredit, it can still be used to pay for airfare.

American Airlines Vouchers

American doesn’t have a full travel bank like some other airlines, but they do have eVouchers, Travel Vouchers, and Trip Credits, all of which are largely similar.

Matt is the creator of Miles Earn And Burn , a travel hacking short-post blog that posts once per day, Monday through Friday.

About the author

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Brandon Asks: Can you help find Business Class awards from Phoenix to Ireland/Germany?

Booked: United Increases Non-stop Service to Florida

Brandon Asks: Can I Change My AmEx Airline Choice Mid-Year?

Helpful overview, thanks for the work Matt

Thank you Mike and Maria!

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Everything you need to know about the American Airlines-JetBlue alliance

American Airlines and JetBlue jolted the industry when they announced plans for a Northeast-focused alliance in July 2020.

The airlines worked to quickly implement their tie-up, which culminated with the first codeshare flights on Feb. 25, 2021. That's just the beginning, though. Both carriers are in the process of adding new flyer-focused benefits , like reciprocal mileage and elite benefits.

For now, here's everything you need to know about booking flights with the new American-JetBlue partnership. Just note that this relationship is still a work-in-progress, and these answers could change later this year.

Related: Key facts about the Northeast alliance

How do I book a flight covered in the alliance?

Eligible flights can be booked through both aa.com and jetblue.com . When searching for results, you'll find the codeshares listed below any available nonstop flights operated by your carrier of choice.

Note that only select routes , primarily those to or from Boston or the New York City area are covered under the partnership.

What fares can I purchase?

Both regular coach and JetBlue Mint tickets are covered under the partnership. That means if you're looking for the cheapest basic economy fares or AA biz, you'll need to book directly with your preferred airline.

Does it matter where I purchase the ticket?

For one, the prices can vary depending on which site you purchase your ticket.

Additionally, until JetBlue-marketed mileage accrual and elite benefits launch (at a later date), American Airlines loyalists will want to book flights through aa.com, since the carrier offers mileage earning and elite-qualifying progress for codeshare flights operated by JetBlue.

Another consideration is your baggage allowance. If you purchase a JetBlue ticket from aa.com , you'll save $5 in checked-bag charges compared to purchasing the ticket directly with JetBlue.

Can I make changes to my reservation?

Yes. All flights booked under the partnership can be changed or canceled according to the fare rules of the airline that issued the ticket. In other words, it matters more where you buy the ticket than which airline you ultimately fly.

Both American and JetBlue have eliminated change fees for nearly all flights , excluding those booked in basic economy. You might be on the hook for a fare difference, though, depending on the cost of the new flight.

Voluntarily canceled tickets cannot be refunded. You can use them as future travel credit towards a new flight, subject to a 12-month expiration policy.

Related: How to change or cancel an American Airlines flight

If I cancel a ticket, which airline can I used that credit on?

American and JetBlue have different policies for canceled tickets.

American stores the value of your fare in a future flight credit. You can then rebook at your leisure before the ticket's expiration for any AA or JetBlue codeshare flight. Only the same passenger on the canceled ticket can book and travel using a flight credit.

When you voluntarily cancel a JetBlue ticket, the value is converted into the carrier's travel bank system . Tickets booked with travel bank funds can only be used to cover flights operated by JetBlue. Note that credits can be used to book a new reservation for anyone you would like.

Related: How to use the JetBlue travel bank

How do I select seats?

Selecting seats is tricky. Neither airline's website currently supports online seat assignments for partner-issued tickets.

Your best bet is to call the airline operating the flight to assign seats. You can purchase extra-legroom or preferred seats, subject to availability.

Note that elite benefits do not (yet) apply to flights booked under the partnership.

What's my baggage allowance?

The marketing carrier (i.e. the one who sold your ticket) will dictate your baggage allowance.

See the chart below for checked-bag charges for domestic flights.

How do I check-in?

Regardless of where you book your flight, you'll need to check-in with the airline operating your flight.

To streamline the check-in process, you might want to call the airline that issued your ticket to ask for the partner confirmation code. You'll then use the partner code to check-in with the operating carrier.

In airline lingo, this code is called the "PNR," which stands for "passenger name record."

Can I earn miles?

For now, you can earn American AAdvantage miles for JetBlue flights booked on aa.com . JetBlue TrueBlue members cannot yet earn points for American flights.

More details are expected later this year .

What about my elite-status benefits?

Reciprocal elite benefits are coming later this year.

Neither airline is currently offering benefits to partner elites. That means bags and seats will be charged at non-elite rates. Priority check-in, security and boarding will not be offered.

However, American AAdvantage members can earn qualifying miles for JetBlue flights booked on aa.com . American flights booked through jetblue.com aren't eligible for Mosaic qualifying progress just yet.

How does the alliance apply to connecting flights?

American Airlines and JetBlue are currently only selling seats on nonstop flights.

However, both airlines will soon offer connecting itineraries, with a mix of American and JetBlue flights, but there's no firm timeline as to when. For example, this alliance will enable travelers to fly JetBlue to New York-JFK and connect onto an American Airlines flight to Athens or Tel Aviv .

Once connecting flights launch, you'll need to check-in with the airline operating the first flight of your journey. It remains to be seen how the airlines will integrate baggage rules and seat assignments for connecting passengers.

If there is a storm, delay or another operational issue, can I switch to the other airline's flight, even if that means connecting?

For day-of-departure disruptions, both airlines can re-accommodate flyers on each other's flights. American and JetBlue are evaluating additional protections during irregular operations, but there's no additional news to share just yet.

Bottom line

The brand-new Northeast alliance between American Airlines and JetBlue is more complex than it seems. Whether it's assigning a seat or figuring out your baggage allowance, you'll want to pay close attention to the details.

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Which JetBlue Credit Card Is Right for You?

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Committed JetBlue flyers have two consumer options when looking for a credit card that will earn extra TrueBlue points: the JetBlue Card and the JetBlue Plus Card .

The credit cards, issued by Barclays, both offer sign-up bonuses, plus the ability to earn extra points on JetBlue, restaurant and grocery store purchases. Either card will also snag you discounts when you buy cocktails or food in-flight, and they also both feature 0% intro APR offers.

The TrueBlue points you earn with either card can be redeemed for flights on JetBlue or Hawaiian Airlines, and for packages with JetBlue Vacations. You can also pool points with up to seven other TrueBlue members or transfer points to another TrueBlue member for a fee. As Mastercards with no foreign transaction fees, both cards travel well all over the world, even if you're in a country JetBlue doesn’t serve.

From there, though, the cards go their separate ways. The JetBlue Card sticks to a shorter list of benefits, but its $0 annual fee makes it budget-friendly. The JetBlue Plus Card packs on the perks in exchange for an $99 annual fee.

Here's how to choose between the two:

Earn 10,000 bonus points after spending $1,000 on purchases in the first 90 days.

Earn 50,000 bonus points after spending $1,000 on purchases and paying the annual fee in full, both within the first 90 days, with the JetBlue Plus Card.

3 points on JetBlue purchases.

2 points at restaurants and grocery stores.

1 point elsewhere.

6 points on JetBlue purchases.

50% in-flight savings on cocktails and food purchases.

First checked bag free for you and up to three companions on the same reservation.

Mosaic benefits after you spend $50,000 in a calendar year.

$100 annual statement credit after you buy a JetBlue Vacations package worth $100 or more.

10% redemption bonus when you redeem TrueBlue points for flights.

5,000 points bonus each year.

When to pick the JetBlue Card

A $0 -annual-fee travel card isn’t easy to find, so if you're adamantly opposed to paying for the privilege of holding a card, the JetBlue Card is an option. It can certainly allow you to rack up rewards while keeping costs low, especially since you can earn elevated rewards on more than just direct spending with JetBlue.

The in-flight discounts are also a nice plus for a $0 -annual-fee.

However, you won’t get as many extras as you would with a card that charges an annual fee. In the case of the JetBlue Card , new cardholders can get this sign-up bonus: Earn 10,000 bonus points after spending $1,000 on purchases in the first 90 days. That sum of points might cover a round-trip, short-haul flight — like New York to Boston or Washington, D.C., to Charleston, South Carolina — but it's a modest bonus at best and won't take you very far.

Plus, in exchange for no annual fee, there's also no free checked bag benefit , a key perk for many airline travel cards.

If you just want to quickly increase your stash of TrueBlue points without a lot of fuss, the JetBlue Card keeps it simple. But more frequent JetBlue passengers may get enough value out of this card’s higher-end counterpart to make the annual fee worthwhile.

» MORE: Full review of the JetBlue Card

When to pick the JetBlue Plus Card

The hallmark of the JetBlue Plus Card is its substantially higher sign-up bonus: Earn 50,000 bonus points after spending $1,000 on purchases and paying the annual fee in full, both within the first 90 days, with the JetBlue Plus Card. That could cover one or two longer round-trip flights. You’ll get the same 50% off in-flight purchases, but you'll also earn a higher rewards rate on JetBlue purchases: 6 points per $1, which is double the earning rate of the JetBlue Card . (You’ll earn the same 2 points per $1 at restaurants and grocery stores and 1 point per $1 on everything else.)

Now, this is where the JetBlue Plus Card starts cooking with gas, despite its $99 annual fee:

Free checked bags for you and up to three others on your reservation. At $30 per bag each way if you book the lowest Blue fares, this can save you up to $240 on a round-trip vacation.

A discount on JetBlue Vacations packages of up to $100 each year for packages costing at least $100. The discount comes in the form of a statement credit.

A 5,000-point bonus each account anniversary. NerdWallet values JetBlue points at an average of 1.5 cents cents each for domestic redemptions, so that's up to $75 in value you get back each year automatically — making the effective annual fee $24.

Mosaic status if you spend $50,000 per calendar year. That gets you extras like priority boarding, access to an expedited security line, free on-board alcoholic beverages and waived cancellation fees. Ordinarily, you would have to spend $5,000 on JetBlue flights or $4,000 and fly on JetBlue 30 segments in a calendar year to earn Mosaic status.

Light packers, infrequent travelers or lower spenders are less likely to get the full value out of this card. Still, if a longer JetBlue flight or two is in your future, even if it’s not this year, it may be worth considering the JetBlue Plus Card for now, then downgrading to the JetBlue Card later to save on the annual fee. JetBlue points don’t expire, so you can hold on to that bonus for as long as you would like.

» MORE: Review of the JetBlue Plus Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel℠, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options

75,000 Enjoy $250 to use on Capital One Travel in your first cardholder year, plus earn 75,000 bonus miles once you spend $4,000 on purchases within the first 3 months from account opening - that’s equal to $1,000 in travel.

Find the right credit card for you.

Whether you want to pay less interest or earn more rewards, the right card's out there. Just answer a few questions and we'll narrow the search for you.

Welcome to JetBlue’s Travel Bank system, an online account where you can view and manage your JetBlue travel credits. If you are a TrueBlue member, you can access your Travel Bank account by logging into the TrueBlue portal. Click the down arrow next to your name and point total, then choose Travel Bank Credit from the dropdown menu. Not a TrueBlue member? When you received a credit for a JetBlue flight, you should have also received an email with a Login ID, and a separate email to set up a password. If you can't find the original email sent with your login ID you may request a new email with your ID by filling out a simple form. Login Look-Up form Learn more about TravelBank