Crystal Serenity cruise ship review: What to expect on this transformed luxury vessel

Gene Sloan

Call it the once and future queen of luxury cruising.

For years, Crystal Serenity was one of the world's most beloved luxury ships. Some would even say it was at the pinnacle of luxury cruising: The ship that delivered the ultimate luxury cruise experience.

But then, in early 2022, it was unexpectedly gone — a victim of the collapse of the parent company of Crystal Cruises .

Now, after an 18-month absence from the luxury cruising scene, Crystal Serenity is back and — dare I say — better than before.

The company that bought Crystal Serenity and the rights to the Crystal brand name from the liquidators of the former company has relaunched the vessel. But not before it poured millions of dollars into a massive overhaul of the ship that has left it sparkling — almost as if it were new.

King Arthur may not yet have returned to rule his kingdom. But Crystal Serenity is back to rule hers, and she is looking better than ever.

If you're a luxury cruise lover (or a Crystal fan), that's exciting news.

Overview of Crystal Serenity

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Crystal Serenity is the new flagship for Crystal, a luxury cruise brand that is at the same time all-new and decades old.

Crystal is technically a start-up luxury cruise company — one that just debuted this year and is being built from the ground up. Its owners have nothing to do with the old owners of Crystal Cruises. That company ceased to exist when its parent company, Genting Hong Kong, collapsed in early 2022 and was liquidated.

And yet the new owners of Crystal Serenity and the rights to the Crystal Cruises brand are creating a new cruise line that is about as close to the old Crystal Cruises as can be. Its name is just slightly different (note it's just Crystal, not Crystal Cruises), and it's operating the same two main ships that once sailed for Crystal Cruises. You'll also find many of the same senior staff and crew on those ships as before.

If it's not a rebirth of Crystal Cruises, it's at least a reincarnation. The old soul of Crystal Cruises is back in a new form.

Still, it's a reincarnation that comes, as noted above, with a massive transformation for Crystal Serenity and the other former Crystal Cruises ship that is relaunching — Crystal Symphony.

Unveiled in 2003, the 68,870-ton Crystal Serenity has been made even more luxurious during an overhaul in dry dock that was so long — around six months — that it allowed for an almost complete rebuilding of significant parts of the ships.

For starters, two whole cabin decks were completely gutted to rip out relatively small cabins and replace them with much bigger suites. This was on top of an overhaul of other cabin areas several years ago. As a result, the ship now has far fewer but far bigger cabins than it once did.

Originally built for 1,080 passengers, Crystal Serenity is now configured to hold just 740 passengers — even as the size of its public areas (lounges, bars, restaurants, etc.) hasn't changed. That means its "space ratio" — a fancy cruise world term that refers to the amount of space on the ship per passenger — is at an almost unprecedented level for a cruise vessel. Specifically, it's at 93, far above the 60 to 75 that is typical for luxury ships.

With its passenger count down, its crew-to-passenger ratio is also through the roof at around 1-to-1.

These are the building blocks on which true luxury cruising is built.

What I loved about Crystal Serenity

The remarkable crew.

There was always something special about the crew on Crystal ships. It was what made the line. And the big news for Crystal fans as the line restarts is that more than 80% of the crew has returned.

If you book a cruise on Crystal Serenity, you'll mostly find the same butlers, room stewardesses, wait staff and front desk workers that have wowed customers for years with their next-level service — a service level so exquisite and intuitive that it has long been the talk of the cruise world. It is the interplay of this crew with Crystal's regular customers — and 80% of Crystal's customers are regulars, according to its new owners — that creates an onboard experience that many luxury cruise lovers find unrivaled.

For longtime Crystal fans, one of the great joys in returning to the brand's ships, again and again, is to see the same crew members they have come to know and love over the years. I experienced this myself upon boarding Crystal Serenity in July as I bumped into one crew member after another with whom I had sailed before and, at times, developed deep bonds.

In fact, one of the first staffers I met after boarding, the butler for my room, was Prince Jose, who I called out by name for his great service in the last story I wrote from a Crystal ship in 2021. That was nearly two years ago, but he recognized me, and I recognized him, and we immediately got to talking as if no time had gone by.

My all-time favorite bartender from any ship at sea, Ana, also is on board, now promoted to a position at the front desk. We hugged when we saw each other — it's that kind of crew.

The spacious suites

The old knock on Crystal ships was that many of their cabins weren't big enough — at least for an ultra-luxury ship. Newer luxury ships in recent years have been built with more big cabins and suites, which put Crystal's older vessels at a disadvantage.

That's no longer the case, thanks to the overhaul of the cabin decks mentioned above. The two decks were completely gutted, with smaller cabins replaced by suites that are twice as large. I'll go into more detail on this below in the cabins section, but the result is a game-changing transformation for Crystal Serenity's accommodations that give it some of the best luxury cabins in the business.

The promenade

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It's a little thing, but the promenade on Crystal Serenity is gorgeous. It wraps all the way around the ship — something that is increasingly rare on cruise vessels. It's lined with beautiful teak boards that have been refinished to look almost brand new.

On Deck 7, not far above the waterline, the promenade also is wide and blissfully uncluttered. If you end up on board Crystal Serenity, do not miss a morning walk around it — 3.35 laps equals a mile — or an evening stroll to soak in the salty air and watch the waves. It's what promenades used to be in the grand old days of cruising.

What I didn't love about Crystal Serenity

The lack of a casino.

I am not a gambler, and you won't ever find me in a cruise ship casino. For me, personally, a lack of a casino is no loss at all. But Crystal has traditionally drawn a lively crowd that likes to stay up late drinking, dancing and soaking in the onboard entertainment, and for some, at least, that includes dropping a little money at a casino.

Crystal Serenity used to have a modest casino area just outside the main theater on Deck 6. Theatergoers would spill out of the theater into the casino on their way to the ship's other entertainment venues on the opposite side of the deck, with some lingering for a game or two. But the casino was taken out during the 2023 overhaul.

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For now, the old casino space has been revamped as a lounge. However, it's a lounge without a bar, and it comes off as a dead space on the ship — a room that is rarely used. Over six days on board, I hardly saw a soul sitting in it.

Crystal executives say they still are figuring out what to do with the space, and it could become something different over time. One proposal called for it to become a cooking classroom, though executives said that would be hard to do properly in the space. One Crystal executive mentioned to me there was talk of using the space for an onboard distillery.

Whatever happens, my take is that the casino's removal was one of the rare misses of the ship's overhaul.

Sapphire suite storage space

It's difficult to find fault with much on Crystal Serenity in the wake of its makeover. It's that great a ship. A relatively minor quibble is that the many big (and lovely) new Sapphire Verandah Suites the line added to Crystal Serenity don't have quite as much storage space as I would have expected. These are huge suites at more than 500 square feet, so there is no lack of space to add shelving, drawers and other storage units. But the amount of storage space put into the rooms seems modest, given their size.

That isn't to say that there isn't a good amount of storage in these rooms. There's enough for a typical seven-night cruise, but this is a ship that will often sail longer cruises where you will want extra storage.

Crystal Serenity cabins and suites

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Crystal Serenity's array of cabins and suites is relatively simple to understand. It features just nine categories of rooms, with just two of those categories accounting for the vast majority of accommodations.

About 40% of the ship's accommodations (151 out of 377) are Sapphire Verandah Suites. Measuring a whopping 537 square feet including balcony space, these are unusually spacious suites for a main cabin category on a cruise ship. Each of these suites, notably, has a separate sitting room and bedroom, a walk-in closet and a large bathroom, as well as a 107-square-foot balcony.

The somewhat smaller but still spacious Aquamarine Verandah Suites make up another 28% of the ship's accommodations (106 suites). Measuring 409 square feet, including balcony space, these suites lack the separate sitting rooms found in Sapphire Verandah Suites but still are impressively large.

Add in four more Aquamarine Verandah Suites with balconies that are ADA compliant and four Aquamarine Suites without balconies that are ADA-compliant (both sets of which are considered their own cabin categories), and that's 70% of all accommodations on the ship.

The remaining 30% of accommodations include a handful of larger penthouse and junior penthouse suites, and roughly 100 smaller double and single rooms (more on these in a moment).

For longtime Crystal fans, the thing to know is that a large percentage of all these accommodations were massively overhauled and enlarged in advance of the line's relaunch this year. In fact, two of Crystal Serenity's four main cabin decks — decks 8 and 9 — were essentially gutted and rebuilt, with nearly all their smaller cabins ripped out and replaced with the much larger Sapphire Verandah Suites.

It was a massive undertaking that involved knocking out dozens of walls — and one that has profoundly changed the vessel. Once criticized for not having big enough rooms, Crystal Serenity now offers one of the most impressive arrays of big suites of any luxury ship.

My own cabin was one of these all-new Sapphire Veranda Suites on Deck 9, and it was among the most lovely cruise ship suites I have stayed in in recent years. In addition to being wonderfully spacious, it had a sophisticated, contemporary vibe with soothing light gray and beige furnishings, fabrics and wall coverings sprinkled with ocean-inspired blue velvet accents.

As one would expect on a luxury ship, the bedding on my Sapphire Veranda Suite bed was ridiculously luscious, with super-high-end, embroidered Italian-made Jesurum 1870 sheets that were so soft and comfortable that I just wanted to snuggle under them all day. Generously sized, Fior di Pesco marble-topped nightstands flanked the bed, with perfectly placed task lighting floating off the wall just above them.

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I also appreciated the tidy cluster of electrical outlets (both U.S.- and European-style) and USB ports on both sides of the beds. On some ships, you only find these on one side of the bed — if at all.

In addition, the bathroom in my Sapphire Verandah Suite was spacious and elegant, with a Fior di Pesco marble-topped vanity embedded with two upscale Duravit sinks on one side and an unusually large walk-in shower on the other side. The shower itself was a showpiece, with high-end Grohe fixtures that spouted water from three directions. These included a massive rain shower head on the ceiling that shot water straight down, two back-wall shower heads that shot out horizontally (hitting you midbody) and a separate hand-held wand. There were separate controls for each of these, so I could mix and match the water delivery devices to my liking.

One small gripe: In a perfect world, the hand-held wand would have been placed higher on the shower wall, so it could double as a main shower head for those who aren't fans of ceiling-mounted rain showers.

The bathroom toiletries, too, were high-end, made by Italian luxury purveyor Ortigia Sicilia with scents of Italian wildflowers.

I particularly liked that the bathroom had an unusually large amount of storage space, with two long open shelves built into the marble vanity under the sinks and a floor-to-ceiling tower of matching marble shelves next to the shower (some of which house the bathroom's towels).

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All that extra storage space in the bathroom was in contrast to what some may consider a lack of enough storage space outside the bathroom. While the suite featured a walk-in closet for storage, as I mentioned above, I found it oddly small for a suite of this size, at around six feet by six feet.

The storage available in Sapphire Verandah Suites is surely adequate for the storage needs of a couple on one of the ship's occasional week-long sailings. But this is a vessel that often does much longer sailings of 10 nights or more, including around-the-world trips that last more than four months.

Given that, there would have been logic to using more of the suite's ample room for storage. I might have tucked another built-in storage unit along the wall in the seating area that currently houses a television, with the television inset into it, or in the narrow inset area at the entrance to the room where there currently is a second door to the bathroom (a door that is a "nice to have" for those rare times when a guest is visiting but not critical).

Notably, the walk-in closet is so small that the four pull-out drawers along one of its walls can't be opened all the way unless the inward-swinging door to the closet is at least partially closed. This makes for an awkward time trying to access items put in these draws.

The walk-in closet also is tucked away in an odd location in a corner of the sitting room instead of adjacent to the bedroom. Still, that's just another small quibble.

Overall, the new Sapphire Verandah Suites are a delightful addition to Crystal Serenity, which has long needed a bigger array of suites to please its well-heeled passengers.

Those who want something even bigger than a Sapphire Verandah Suite will find four massive, 1,372-square-foot Crystal Penthouses on the vessel and six 806-square-foot Junior Crystal Penthouses. The latter is an all-new category of cabin for the line.

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The four Crystal Penthouses, one of which I toured, are truly over-the-top. Each has an elegant bedroom, an enormous bathroom with mosaic-inlaid floors and walls that evoke a Roman bath, two separate living room areas, a dining area and a butler's pantry that is essentially a miniature private kitchen with its own sink, dishwasher and microwave.

The six Junior Crystal Penthouses offer separate dining and living areas looking out over a private balcony, a bedroom with a large walk-in closet, a spacious primary bathroom, and a half-bath near the entrance for visitors.

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Rounding out the ship's accommodations are 46 smaller cabins for two with balconies that measure 269 square feet. There are also 42 cabins for two without balconies that measure 215 square feet. Both cabin categories are officially called Double Occupancy Suites, though, in my book, cabins of that size aren't really suites and shouldn't be labeled as such.

The final cabin category on Crystal Serenity is its 14 Classic Staterooms, which are sold as solo cabins. At 215 square feet, they're essentially the same layout as the Double Occupancy Suites without balconies but only meant for one passenger.

The solo cabins, which I wasn't able to see, are also an entirely new category of cabin for the ship.

Other Crystal Serenity cabin tidbits:

  • Every cabin has a small hair dryer and a personal safe in the closet.
  • There are flat-screen televisions on the walls in bedrooms that offer a wide range of movies on demand for no extra charge. The televisions also receive live feeds from a limited number of cable networks, including CNBC, MSNBC, BBC World News, Fox News, HGTV, Food Network and Travel Channel.
  • Every cabin and suite on Crystal Serenity comes with butler service (a change with the new line, as previously only higher-level cabins received butler service).
  • Cabins come with pull-out minibars stocked with beer, wine, water and sodas.

Crystal Serenity restaurants and bars

As is typical for a (relatively) small luxury vessel, Crystal Serenity doesn't have a huge number of eateries. Nor are there so many bars that you won't have time to get to them all on a typical cruise. That sort of too-much-is-never-enough excess is the realm of the big mass-market ships.

But what Crystal Serenity lacks in quantity, it makes up for in quality. The vessel has one main dining room and two main specialty restaurants that each are about as classy and upscale as you'll find at sea — all included in the fare. There are also several casual eateries in the vicinity of the main pool on the Lido Deck. Crystal Serenity's handful of bars and lounges also are classy and refined.

In general, Crystal's cuisine and drinks offerings are high-end, as you'd expect for a luxury product, and served with the sort of elegance and flair that is only found at the best luxury resorts on land or sea.

Restaurants

While I was only on Crystal Serenity for six nights, I was able to visit every food outlet on board — something made possible by the ship's relatively intimate size.

The main dining room on the vessel, and the spot where you'll eat at least a few, if not most, of your dinners, is Waterside. On Deck 5, just off the ship's central plaza, it serves up what the line calls modern international cuisine for dinner in an elegant setting.

We're talking such dishes as sauteed tiger prawns with creamed orzo, broccolini and candied bacon; or broiled lemon sole floating in a shallow dill-and-cockles chowder with snow peas and confit potatoes. More traditional items, such as grilled black Angus sirloin steak with Bearnaise sauce, also appear on the menu, which changes nightly.

Waterside is also open for breakfast and lunch — the place to go when you want something a little more formal for breakfast or lunch than a quick bite at one of the casual eateries on the Lido Deck. The breakfast menu offers everything from eggs Benedict, Belgian waffles and other breakfast classics to a crab omelet (a Waterside breakfast signature). Lunch brings its own enticing array of mouth-watering dishes, from pan-fried rainbow trout with almond-caper butter to lamb kofte.

Still, as wonderful as Waterside is (and for a main restaurant on a cruise ship, it truly is wonderful), the culinary star of Crystal Serenity always has been and remains Umi Uma, the innovative Japanese-Peruvian restaurant created by legendary master chef Nobuyuki (Nobu) Matsuhisa. It's an eatery that was on Crystal Serenity for many years before its overhaul, and it has thankfully made a comeback under the ship's new owners — albeit with an all-new look.

Luckily, the overhaul did not extend to the menu. All of the insanely fabulous, melt-in-your-mouth Nobu specialties, such as Matsuhisa's signature Nobu-style black cod marinated in Saikyo miso, baby peach and young ginger, and Wagyu beef filet steak, are all still there.

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Note that while unlimited dining at Waterside on Crystal Serenity is included in the fare, passengers only get to visit Umi Uma once per cruise for free for sailings of 11 days or fewer. For sailings of more than 11 days, two complimentary reservations are included.

If you want additional reservations at Umi Uma, you can sign up for another turn, on a space-available basis, for $50 per person. This is basically a crowd-control measure, as otherwise, everyone on board would want to eat there every night. It's that good. If you can get a second or third reservation, grab it. Matsuhisa's restaurants on land can easily set you back $300 or more a couple, so even a $50 per person charge here is an incredible bargain.

The new entrant to Crystal's scene is Osteria d'Ovidio, a high-end Italian eatery that takes the place of Prego, another Italian restaurant that was in the same location for years leading up to the line's shutdown in 2022. Like Umi Uma, it was completely gutted and rebuilt during the ship's overhaul in early 2023 and looks brand new. It also has a new menu focused on Northern Italian cuisine.

I sampled half a dozen of Osteria d'Ovidio's new dishes during a special night of tastings, and there wasn't a bad item in the bunch. The standout, if I had to choose, was the tortello di stracotto di manzo, a wrapped pasta filled with braised beef, fig vincotto (a type of fig molasses) and gorgonzola cheese. It may be my new favorite pasta.

Also, whatever you do if you dine here, order the caffe nocciola e caramello salato dessert. Run that through the Google translator if you must know what it is in advance — or trust me. It'll melt in your mouth.

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Crystal Serenity trivia: Osteria d'Ovidio is named after Manfredi Lefebvre d'Ovidio, the new controlling owner of Crystal. A familiar name in the cruise business, Lefebvre d'Ovidio owned luxury line Silversea Cruises for many years, until he sold it to Royal Caribbean Group (the parent company of Royal Caribbean).

Notably, Lefebvre d'Ovidio already has a series of restaurants on ships named after him, but not on Crystal or Silversea ships. Lefebvre d'Ovidio's friend Torstein Hagen, chairman of upscale cruise line Viking , has named the high-end Italian eateries on all of Viking's ocean ships Manfredi's in honor of him.

My take: Any restaurant with at least a portion of Lefebvre d'Ovidio's name in it must be destined to be a star. The Manfredi's eateries on Viking ships (which Lefebvre d'Ovidio had a hand in creating with Hagen) were until now my favorite Italian eateries at sea. Now the new Osteria d'Ovidio on Crystal Serenity joins them atop my pantheon of all-time great Italian restaurants on ships. It's an Italian eatery that even my judgy Italian grandmother would have loved.

Like Umi Uma, Osteria d'Ovidio only can be visited once per cruise for free for sailings of 11 days or fewer. After that, there's a $50 per person charge to dine there on a space-available basis. Again, this is mostly for crowd control.

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Other eateries on Crystal Serenity include Marketplace, a casual buffet, and The Trident Grill, serving cooked-to-order burgers and hot sandwiches. Both are steps away from the ship's main pool on Deck 12, as is Tastes Kitchen & Bar. The latter serves a mix of classic lunch dishes from around the world at lunchtime — everything from stir-fried egg noodles and a grilled Reuben sandwich to chicken quesadillas and a shrimp Caesar salad. Dinnertime is when the eatery really shines, though.

Designed as a casual alternative to the more formal dining spots on the ship, Tastes offers a dinner menu of elevated, globally inspired dishes in a relaxed, top-of-the-ship setting. All of the dishes, which include ahi tuna poke, hamachi crudo, oven-roasted cauliflower, ricotta gnocchi, California street tacos and chimichurri steak, are placed in the middle of the table and meant to be shared.

There's also a nearby counter serving handmade Italian gelato.

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Trident Grill and Tastes are side-by-side on a top deck covered with a glass magrodome that can slide open when the weather is pleasant.

In addition, on Deck 6, just off the central atrium, passengers will find a Parisian-inspired cafe serving espresso drinks and light snacks throughout the day (this is the place to get your coffee fix). In the morning, there's a self-serve continental breakfast here, arrayed along a buffet on one end of the room. The afternoon brings a spread of cold cuts, scrumptious cakes, cannoli and other desserts, and fruit.

Finally, Crystal Serenity has a special 14-seat dining room called the Vintage Room that guests can book for exclusive private dinners that combine an elegant set menu of five to seven dishes with wine pairings for each course. Seven-course meals in the room, including wines, are presented over about three hours in the room and cost $300 per person.

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A shorter five-course food and wine pairing in the Vintage Room is available for $220 per person. Occasional seven-course meals overseen by celebrity chefs that sail on the ship cost $1,100 per person, including wine pairings.

Bars and lounges

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Some cruise ships have so many bars and lounges that you have trouble visiting them all on a typical seven-night cruise. Crystal Serenity isn't one of them. If you're out for a drink on Crystal Serenity, you're probably heading to just one of three places: Crystal Cove, Avenue Saloon or the Palm Court & Sunset Bar.

At the base of Crystal Serenity's two-deck-high atrium, Crystal Cove is the ultimate social hub for the ship, the place you go when you want to meet all the new friends you're making on board for a pre-dinner cocktail or a nightcap afterward. Open from late morning until the wee hours, it offers live music for much of the day, starting as early as lunchtime and continuing through midnight. The entertainment is low-key enough that you can maintain a conversation with your companions.

On a typical night at Crystal Cove, you might find a saxophonist playing in the early evening, followed by a pianist and a violinist and then a pianist and a singer, capped off by a singer with a guitar.

Avenue Saloon, at the back of the ship on Deck 6, is a cozy venue. Its dark wood and leather-lined walls, heavy red-upholstered barrel chairs and turned-down lights create the air of a speakeasy. You feel like you want to order a whiskey drink here, and indeed, it's home to both a special Manhattan menu and a Negroni menu. It also serves as the ship's piano bar, with a pianist playing most nights.

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If you're a cigar smoker, the adjacent Connoisseur Club is the place for you. The clubby hideaway is the cliche of a cigar and pipe smoking den with dark-wood paneling, leather sofas, paisley fabric-covered wingback chairs and high-end single-malt Scotch, Armagnac and Cognac for sale as well as hand-rolled cigars from around the world. Sinatra plays in the background. It is, notably, the only place on the ship you can smoke a cigar or pipe.

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For a bar with a view, you'll want to head up to the faux palm tree-filled Palm Court & Sunset Bar, which is at the top of the ship on Deck 12 overlooking the bow.

While not staffed nearly as many hours as the other bars (on my voyage, bar service was only available from 5 to 10:30 p.m.), the Palm Court offers sweeping views of the ocean from floor-to-ceiling windows that wrap around 270 degrees. Palm Court also is where Crystal offers a formal afternoon tea service on sea days accompanied by a pianist and a violinist.

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Home to one of the ship's biggest dance floors, the Palm Court often has live entertainment and dancing at night. One night on my sailing, an old-timey crooner sang Sinatra tunes for a half hour, accompanied by a pianist.

Crystal Serenity activities and shows

Among the major luxury lines, the original Crystal Cruises was always known for a stepped-up level of entertainment (it's long been a Crystal thing), and the new Crystal is no different. From the day of its relaunch, Crystal Serenity has been a ship that gets lively at night in a way that many luxury ships don't.

The entertainment hubs on Crystal Serenity include Galaxy Pavilion, a full-blown theater at the front of the ship on Deck 6 that offers all sorts of relatively big entertainment productions in the evening. During my sailing, for instance, it was the site of a Billy Joel tribute concert and a show by a comedian who flew in for the performance.

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At the back of the same deck is yet another major entertainment venue, the Stardust Club. It's a more versatile entertainment lounge with a stage and large dance floor that offers a mix of dancing, cabaret performances and other themed events. Additionally, on select nights, Stardust opens its doors as a reservations-only Supper Club that offers an evening show with both dining and dancing.

Speaking of dancing, Crystal is one of the few cruise lines in the world that still sails with "ambassador hosts" — older gentlemen who are on hand to dance with single ladies on board. The word is they're always in hot demand. If only I knew how to dance, this would be my retirement plan.

A third entertainment space on the same deck as the Stardust Club, the Hollywood Theatre is a traditional cinema playing recently released movies and also broadcasting live sporting events at times. It's also used as a lecture hall.

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For the late-night crowd, there's a small nightclub with a semi-circular bar tucked back behind the Stardust Club. Called Pulse, it doesn't get going until around midnight, assuming anyone on board is still up for it.

Combine all that with the live music at bars and lounges mentioned in the section above, and Crystal Serenity is a luxury ship where passengers can — and do — head out for a big "night on the town," so to speak. Guests usually get quite dolled up when they hit the entertainment areas of the ship at night, looking glamorous and expensive.

On plenty of luxury ships, nearly everyone is in bed by 9 o'clock in the evening. Crystal Serenity isn't one of them.

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During the day, the onboard scene is more laid back. As is typical for luxury ships, the top decks of Crystal Serenity aren't loaded with the amusements you'll find on large mass-market ships. You won't find climbing walls or waterslides. Instead, what you get atop Crystal Serenity is a stylish, refined pool deck experience. If you're the kind of person who likes to lounge next to a Four Seasons hotel pool, you know what I'm talking about.

At the center of the top of the ship, a main pool area sports a large pool (the Seahorse Pool — a nod to Crystal's seahorse branding), two large hot tubs and rows of plush loungers of the sort you'd expect on a luxury vessel. Elegant modern white rattan sofas and chairs are sprinkled around under shading umbrellas.

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This main pool deck was completely redone during the overhaul of the ship in 2023, with its classic teak flooring resanded, and its pool refurbished with new mosaic tile work. When you're up top on Crystal Serenity, as at so many other areas of the ship, you'll feel like you're on an all-new vessel.

The top decks of Crystal Serenity also are home to two paddle tennis courts that can double as pickleball courts, a complex known as Wimbledon Court. Six decks down, hidden at the back of the ship, you'll also find a golf lover's hideaway with driving nets, a small putting green and table tennis. Even if you don't want to use it, go in search of it, just as a game. It's tucked away so well that it's a bit of a treasure hunt to find it.

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Other activity areas on the ship include a large library staffed throughout the day, a computer classroom, a shopping area that wraps around the central atrium on Deck 7 and a bridge lounge for bridge playing, tournaments and classes. (Bridge is big on Crystal ships.) The ship's entertainment staff also offers dance classes at times.

While Crystal Serenity isn't particularly focused on families, it does offer a small teen center and children's playroom on Deck 12, just off the main pool area.

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In addition, the ship has a luxurious spa with 12 treatment rooms that was completely revamped in 2023.

Renamed Aurora, the spa has been recast with light-bright neutral colors, an illuminated fiber optic starlight ceiling and organic materials such as Selenite (a natural salt crystal) and silk-brushed slate stone to create a serene feel.

In addition to treatment rooms, the spa is home to a hair salon, men's and women's saunas and steam rooms, and a relaxation room.

Crystal Serenity itineraries and pricing

From September 2023 through January 2024, Crystal Serenity will be based in North America for sailings to New England, Canada and the Caribbean. After that, it'll set off on an epic, 141-day, around-the-world cruise from Miami that will continue through June 2024.

The ship will then spend the summer of 2024 sailing to Alaska out of Vancouver, British Columbia, and Seward, Alaska, before returning to the East Coast of North America for another season of sailings to New England, Canada and the Caribbean.

The 2023 and 2024 sailings to New England, Canada and the Caribbean will depart from various North American home ports, including Quebec City, Quebec; New York; Miami; Bridgetown, Barbados; and San Juan, Puerto Rico.

As of the publishing of this guide, fares for Crystal Serenity sailings were starting at $3,200 per person for the least expensive cabin on a six-night sailing from Vancouver to Los Angeles. Nine-night Caribbean sailings were starting at $3,900 per person. These fares are based on double occupancy — that is, they are valid when two passengers share a room. Solo passengers pay a higher amount.

Unlike many cruise lines, Crystal doesn't charge extra for taxes, fees and port charges assessed by government agencies and port authorities (to which we say: Bravo, Crystal). Such charges are folded into its base fares.

What to know before you go

crystal cruises serenity 2023

Required documents

All passengers must have valid government-issued citizenship documentation to sail. For U.S. residents, that would mean either a U.S. passport or a U.S.-issued Permanent Resident Card (also known as an Alien Registration Card). You'll also need visas for any country you'll be visiting that requires one.

Passports must be valid for at least six months and have blank pages available for entry and exit stamps. Note that it is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality.

Crystal includes gratuities for housekeeping staff (including butlers) and bar and restaurant staff in its fares. No additional tipping is expected.

Wi-Fi service on Crystal Serenity is relatively fast for a cruise ship and included in the fare.

Carry-on drinks policy

Unlike many cruise lines, Crystal does not restrict the amount of alcoholic or nonalcoholic drinks passengers can bring on board for personal consumption. That said, some restrictions may apply based on specific countries that the ship visits.

Smoking policy

Cigarette smoking (including electronic cigarettes and personal vaporizers) is only allowed outdoors in designated areas at the back of decks 8, 9, 10 and 11; in a small corner of the main Seahorse Pool area on Deck 12; and at the Connoisseur Club on Deck 6.

Cigar and tobacco pipe smoking is only permitted at the Connoisseur Club on Deck 6.

Smoking is forbidden in cabins and on cabin balconies.

crystal cruises serenity 2023

Crystal Serenity has self-serve launderettes on every cabin deck with washing machines, dryers, irons and ironing boards. You also can pay to send out your clothes to be washed and/or pressed. As of the publishing of this guide, the cost of washing and pressing a men's dress shirt was $7; the cost of cleaning a women's long-sleeve blouse was $6. The cost of dry-cleaning slacks or pants was $9.

Electrical outlets

Crystal Serenity's cabins and suites offer both U.S.-style 110V outlets and European-style 220V outlets and USB ports at built-in cabin desks. You'll also find both types of outlets and USB ports above the nightstands on both sides of cabin beds. Americans may want to bring an adapter for charging devices in public rooms where the outlets are all European-style.

The onboard currency is the U.S. dollar.

As is typical for cruise ships, Crystal Serenity operates on a cashless system, with any onboard purchases you make posting automatically to your onboard account. You'll receive a plastic keycard upon embarkation that you can use to make charges. This same card also gets you into your cabin.

Drinking age

You generally must be 21 or older to consume alcohol on Crystal Serenity. One exception: During sailings in Europe, passengers as young as 18 are allowed to consume beer and wine.

During the day, the dress code is "day casual," which for Crystal means sundresses, elegant shorts, jeans; T-shirts, polo shirts or blouses; or linen clothing. Swimsuits with cover-ups also are acceptable when dining near the pool at the Trident Grill, Tastes and Marketplace eateries.

Note that swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messages are not permitted.

During the evenings, the official dress code steps up to what Crystal calls "evening resort." For women, that means dresses, skirts, pants, blouses or sweaters, dark-wash jeans with no rips, or tailored dress shorts. For men, it's button-down shirts, collared polo shirts, sweaters or smart designer sweatshirts, dark-wash jeans with no rips (only when accompanied by a jacket), chinos, and a sports jacket or blazer (the latter being optional). In addition, men can wear tailored shorts but only when dining in the casual Tastes restaurant.

Flip-flops, swimwear and hats are not allowed in the evenings.

In addition, on cruises of seven nights or more, there will be at least one optional ship-wide formal night where women are expected to turn out in cocktail dresses, gowns, pantsuits or elegant skirts and blouses. For men, the formal night dress guideline is a suit or tuxedo, with a tie being optional.

Related: The ultimate guide to packing for a cruise

Bottom line

Crystal Serenity isn't the newest luxury cruise ship on the market. But after a major overhaul in early 2023, part of a relaunch of the Crystal brand under new owners, it's back to being one of the leading luxury ships at sea.

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This Beloved Luxury Cruise Ship Is Back on the Water — With a Nobu at Sea, a Gorgeous Pool Deck, and a Slate of Epic Itineraries

Beloved brand Crystal Cruises came to an ignominious end during the pandemic. Now, new leadership has revived the line and aims to make it better than ever.

crystal cruises serenity 2023

Bars and Restaurants

Where serenity sails, shore excursions, amenities and entertainment, family-friendly offerings, accessibility.

Spending a week on Crystal Serenity feels like staying at a resort that families have been visiting for 20 years. On a July cruise in the Mediterranean Sea, most of the passengers I met had sailed on Serenity many times before. Veteran Crystal cruiser Keith Steiner regaled me with stories of the paddle tennis tournament he plays in every year, alongside the crew, on the line’s world cruises. Linda Glenn, who has been on 130 Crystal cruises, promised to show me the beautiful ring her husband, Stanley, commissioned from the jeweler who supplies Serenity ’s boutique. And the Glenns' grandson, Tate, has been sailing on Crystal Serenity since he was two. He’s 19 now.

What’s strange about all this is I met these folks on Crystal Serenity ’s inaugural journey. 

Crystal Serenity

  • Crystal Cruises has the only Nobu restaurants at sea. On Serenity, Umi Uma, a Japanese-Peruvian spot by chef Nobu Matsuhisa is one of the best restaurants on board.
  • The 740-passenger ship has all ocean-view rooms — and most have balconies — plus 24/7 butler service.
  • Crystal Cruises is known for its exceptional world cruises, and Serenity embarks on its first around-the-world tour in 2024.

Here’s what happened: Crystal Serenity first launched in 2003. To put a time stamp on that, Julie Andrews was named the godmother of Serenity , and “The Princess Diaries” had come out two years before. Fast forward 19 years and Crystal went bankrupt in fairly spectacular fashion in early 2022. Seventeen months later, the brand is known simply as Crystal and is a part of A&K Travel Group, the holding company backed by travel luminaries Geoffrey Kent, of Abercrombie & Kent, and Manfredi Lefebvre d’Ovidio, the onetime chairman of Silversea. Since taking the helm, A&K has invested $150 million in Crystal, giving Serenity and sibling ship Crystal Symphony stem-to-stern overhauls. Both ships returned to service in the summer of 2023.

Courtesy of Crystal Cruises

“It’s Crystal enhanced,” Steiner told me, as we sailed from Corsica to Barcelona on a particularly rocky day on the Mediterranean. The retired telecom executive has been on 120 Crystal cruises with his wife, Anne Marie. “Every person we've spoken to would say, from the moment they came on, it feels, it looks, it smells like Crystal. It is Crystal.”

That’s largely because 80 percent of the Crystal Serenity ’s crew is back on board. My butler, Jijo, who had been with Crystal for 17 years before the bankruptcy, knew every one of his guests on that first sailing — I was his only newcomer. Jijo unpacked my suitcase, handled my laundry and my airport transfer, routinely surprised me with an afternoon iced tea, and accompanied me to the IT office when my Wi-Fi went out. When I wasn’t feeling well, he brought me several rounds of chicken consumé, toast, and mint tea as I watched “Top Gun: Maverick” while hiding under Jesurum 1870 bedding. It was, due respect to my husband, even better care than I would’ve gotten back home. 

Here, everything you need to know about the new and improved Crystal Serenity — and what it was like to be one of the first on board.

My 430-square-foot Sapphire Veranda Suite — where I enjoyed my daily iced teas on the balcony, slept phenomenally well on the custom Jesurum 1870 bedding, and reveled in the spaciousness of the shower — was gutted in 2023 and completely redone by cruise ship designer GEM. But A&K, committed to keeping the returning guests happy, left some Sapphire Veranda Suites as they were — including the room Linda Glenn has booked since 2009.

There are no inside accommodations on the 545-room Crystal Serenity — even the entry-level offering has an ocean view. The smallest rooms, at 215 square feet, are the doubles with an ocean view, singles with an ocean view, and doubles with a veranda. Every accommodation comes with 24/7 butler service.

The most luxurious of Serenity' s 377 suites is the 1,275-square-foot Crystal Penthouse. The bathroom — with a full peachflower marble tub — is exquisite, as is the plentiful balcony space. And while most guests get only one reservation at each of the specialty restaurants, Umi Uma and Osteria d’Ovidio, reservations for the penthouse guests are unlimited, and they can order from both directly to their room.

Linda, like most Crystal die-hards, still accidentally calls the Italian restaurant, Osteria D’Ovidio, by its old name, but says the space, overhauled by Tillberg of Sweden, feels completely different. "I think the food's even better," Stanley adds. Umi Uma — one of two Nobus at sea, the other on Crystal Symphony — has brand-new interiors, too. The Umi Uma menu hasn’t changed, which is a relief, because it turns out nothing bonds two people on a ship quite like a shared affinity for Nobu’s black-miso cod and decadent sashimi.

Maya Kachroo-Levine/Travel + Leisure 

With one coveted culinary name already, Cristina Levis, A&K and Crystal Cruises CEO, told me she’s working to “bring home another celebrity chef” for Osteria. (Though, even without a Michelin-touted chef at the helm of Osteria, I loved the lobster acquasale and gnocchi blanketed in porcini mushroom ragout.) The best Italian export on board, however, is served six decks above Osteria at the gelato bar, Scoops. Levis is from a family of gelato makers, and it shows; the stracciatella and coffee gelato I savored on a poolside couch as we sailed from Portofino, Italy, was better than the cone I had in port. 

I also grew very attached to the buffet at Marketplace — it is truly next-level, with a carving station, a great salad bar, some excellent Indian food (who knew you could find phenomenal butter chicken on an Italian-owned ship?), and fresh seafood. I had terrific moules-frites one afternoon, with Rotterdam-sourced mussels in a delicate, garlicky cream sauce, seated outside in the sun, with a beautiful view of Cannes. This is not your average buffet. There’s also the main dining room, Waterside, open for three meals a day; Tastes Kitchen & Bar, with a lovely indoor-outdoor terrace that makes you feel like you’re on the corner of a charming European street; and a grill that does burgers and sandwiches for lunch — and excellent pancakes in the morning.

As for bars, I was partial to the Avenue Saloon — where Joel Spire plays piano every night and there’s a great Manhattan menu. Worth noting, there’s also an extensive non-alcoholic and low-ABV cocktail menu at Avenue Saloon, for those looking for booze-free nightlife.

In 2023, Serenity will sail in North America, along the New England coast in the fall and into Canada, exploring Quebec’s Saint Lawrence River. In the winter, the ship will cruise the Caribbean, stopping in ports like St. Thomas, Grand Cayman, and Santo Domingo, Dominican Republic. Looking ahead to 2024, the ship will begin a five-continent world cruise — the first since A&K bought Crystal — cruising French Polynesia, Australia, New Zealand, Asia, Africa, South America, and in Europe, winding up in the Mediterranean Sea again next summer. The 2025 lineup was just announced, too; learn more about the sailings here .

As Crystal becomes more ingrained in the A&K family, “we will bring to Crystal what A&K does best, which is the excursions,” Levis said. Starting in 2025, the cruise line intends to roll out packages that let travelers leave the ship for a few days, knock out a once-in-a-lifetime tour, and then hop back on board.

While I had slight FOMO just hearing about travelers slipping off to Machu Picchu for an A&K adventure before rejoining the cruise in Lima, my travel envy dissipated as soon as I went on my first excursion. When we docked in Livorno, Italy, I joined a small group on a truffle-hunting excursion, following a sweet pup, Bianca, through a cluster of oak trees at Vialto Farms, a 1,000-year-old farmhouse in Tuscany. After glasses of cold vermentino, we dug into pasta in a light cream sauce topped with freshly grated truffles, followed by a truffle-covered fried egg. A few days later, on Corsica, a bus whisked a group of us to Domaine Orsini, for a wine tasting and a relaxing stint on the covered patio overlooking the island. And before I disembarked the ship in Barcelona, I crashed an evening excursion to the trendy El Born neighborhood, where our 10-person group shared a barrage of Spanish tortilla, patatas bravas , and croquetas at Tapeo.

The pool deck — in close proximity to the gelato bar – on deck 12 feels like a relaxed, exclusive Mediterranean beach club. One deck up, there’s a fitness center with Technogym equipment and workout classes, plus pickle ball and paddle tennis courts close by. The spa has a gorgeous, light-wood sauna with a picture window — perhaps my favorite place to watch the world go by — and an extensive treatment menu. I was extremely impressed with my dynamic biotech resurfacing facial and noticed the effects of the healing LED blue-light mask, which dissolves dead skin, for a full week after the treatment.

As for the entertainment, while I didn’t stray much from Pete’s piano in the Avenue Saloon, there are standup comedy and musical theater shows at the Stardust Club, Galaxy Lounge, and the Hollywood Theater. Crystal Cove bar is a great spot to catch live music (classical, jazz, piano, and even the occasional rock moment).

Also of note are the educational seminars, held daily, with guest speakers who lecture on upcoming destinations and give in-depth talks into their industries — whether that’s sports, media, or “even the occasional astronaut,” per Crystal’s website.

There is certainly a kids’ club on Serenity and children are welcome. In fact, children grow up on this ship, coming on the holiday cruise every year, and making lifelong friends — as I learned from my friend Tate. Waves and Fantasia are the kids’- and teens’-only spaces on board. Personally, though, I would come on Crystal with a spouse, longterm travel partner, grown-up family members, close friends, or even solo. 

There are eight ADA rooms on Crystal Serenity — some aquamarine veranda suites and some aquamarine ocean-view suites. According to a Crystal spokesperson, the ADA suites "are designed to accommodate guests with additional needs or who are wheelchair bound. The furniture can accommodate a wheelchair or scooter, there is extra space between beds, more room in the living area for easy movement, and the bathroom is larger with a roll-in shower, fold-down shower bench, and easy-to-reach shower head and sink faucet. Additional equipment is available upon request, such as rubber shower mats, shower stools, and a shower bench."

Related Articles

Crystal Serenity

crystal cruises serenity 2023

Courtesy of Crystal |

crystal cruises serenity 2023

Find a Cruise on Crystal Serenity

with a cruise advisor

Built in 2003 and reimagined 20 years later, Crystal Serenity returned to the seas under new management in July 2023 carrying 740 passengers and boasting all-new features. It provides a nearly 1-to-1 crew-to-guest ratio, making for personalized service. Onboard amenities include a lap pool, a well-stocked library, paddle tennis and pickleball courts, a 3,000-square-foot gym and the Aurora Spa. When night falls, head to the Pulse Night Club for cocktails and karaoke, the Galaxy Lounge to enjoy a Broadway-style production or the Connoisseur Club for cigars and cognacs. 

Cruisers will have their choice of nine restaurants, all of which offer open seating versus assigned tables and dining times (though reservations may be required for some eateries). Umi Uma serves Japanese-Peruvian fare helmed by Master Chef Nobuyki (Nobu) Matusuhisa; Osteria D'Ovidio is the place to go for fine Italian cuisine; and Tastes Kitchen & Bar cooks up casual tapas. Other dining options range from the main dining room to the pool grill to wine tastings in The Vintage Room. 

Serenity's cabins are outfitted in sleek, neutral decor with pops of blue. All accommodations offer butler service, a window or balcony, a TV, a walk-in shower and a living area with a sofa. Additional standard amenities include welcome Champagne, complimentary Wi-Fi access, 24-hour room service, pillow menus and more. Higher-level suites add perks like walk-in closets, touch-controlled lighting and surround-sound speakers. Notably, only some cabins were redesigned in 2023 when Crystal resumed sailing; others were last updated in 2018 and feature less modern decor. 

Crystal Serenity cruises to destinations across the world, including ports in the Caribbean, Europe, Canada, the Mediterranean and more.

Pros & Cons

Freshly updated ship with attentive crew

Only select cabins were redesigned in 2023

Crystal Serenity offers a wide range of accomodation options. Browse cabins to find the stateroom that suits your needs.

crystal cruises serenity 2023

Crystal Serenity contains 9 decks. Find out which features are available on each Crystal Serenity deck.

Traveler Reviews

A ship’s traveler rating is provided under license by Cruiseline.com , which manages one of the largest databases of cruise reviews and ratings by travelers. A total of 0 guests have reviewed Crystal Serenity , giving it a rating of 4.3 on a scale of 1-5.

Reviews by Traveler Type

Ship Photos

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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  • CruiseMapper

Crystal Serenity cabins and suites

Crystal serenity staterooms review, floor plans, photos.

Crystal Serenity cabins and suites review at CruiseMapper provides detailed information on cruise accommodations , including floor plans, photos, room types and categories, cabin sizes, furniture details and included by Crystal Cruises en-suite amenities and services.

The Crystal Serenity cruise ship cabins page is conveniently interlinked with its deck plans showing deck layouts combined with a legend and review of all onboard venues.

Crystal Penthouse Suite

Layout (floor plan).

Crystal Serenity Crystal Penthouse Suite photo

Junior Crystal Penthouse Suite

Crystal Serenity Junior Crystal Penthouse Suite photo

Sapphire Veranda Suite

Crystal Serenity Sapphire Veranda Suite photo

Aquamarine Veranda Suite

Crystal Serenity Aquamarine Veranda Suite photo

Double Guest Room with Veranda

fka Deluxe Balcony Stateroom

Crystal Serenity Double Guest Room with Veranda photo

Single & Double Guest Room with Oceanview

fka Deluxe Oceanview Cabin

Crystal Serenity Single & Double Guest Room with Oceanview photo

Crystal Serenity cabins review

During the drydock refurbishment in 2023, Crystal Serenity staterooms' number was reduced from 545 to 525. This resulted in an increased/better passenger-per-space ratio (from 54 to 62) and passenger capacity changes - from 980 (double occupancy) and 1254 (max) to 740-794 (double/max).

The ship has no Inside rooms. ADA-certified/wheelchair-accessible cabins (for disabled passengers) are 8. Connecting cabins are 28 (14 pairs).

The number of cabin categories is 7 (max capacity of 4-3-2 guests per stateroom).

The 2023-refitted/redesigned Crystal Cruises Serenity ship now has two new cabin categories - "Junior Crystal Penthouse Suite" and "Single Guest Room with Ocean View" (bookable without single supplements). The old Penthouses, as well as all oceanview and balcony cabins, were redesigned/enlarged and fully refurbished, while their categories were renamed.

The Serenity ship now has 4x Crystal Penthouse Suites (midship deck 11), 6x Junior Crystal Penthouse Suites (forward decks 8-9), 151x Sapphire Veranda Suites, 86x Aquamarine Veranda Suites, 46x Double Guest Room with Veranda (standard balcony cabins), 40x Double Guest Room with Oceanview, and 14x new Single Guest Room with Oceanview (no single supplement cabins designed for solo travelers).

For the redesign and refurbishments related to select passenger accommodations, Crystal Cruises contracted GEM (Design for Cruise Ships/ Genoa Italy -based firm). The rooms' interior now features more neutral tones and pastel colors, premium fixtures, artisanal finishes, and contemporary furniture.

Standard cabin amenities and services (provided complimentary regardless of stateroom category) include living area (sofa, low table, mirrored vanity table with chair, TV, electronic safe box/in the closet), sleeping area (Queen-size double bed/convertible to twin beds, premium bedding sets, 4x pillows, leather headboard, nightstands with reading lamps), bathroom (with a walk-in shower, hairdryer, hair straightener/upon request), room service (24-hour in-cabin dining), turndown service, shoeshine service, packing and unpacking assistance, Welcome Aboard bottle of champagne.

Complimentary are provided wine and spirits by the glass (from a fixed menu), soft drinks, fresh fruits (changed daily/upon request), pillow menu, unlimited WiFi, interactive tablet (for making reservations and for receiving ship-related news and updates).

Aquamarine Suites and above additionally have a walk-in closet, one-touch LED lighting and surround-sound system, Nespresso coffee machine, 2x binoculars (voyage-use only) and daily receive flowers and afternoon canapes.

Sapphire Suites and above are with 2x TVs and additionally enjoy complimentary dry cleaning (5x pieces + 1x bag free laundry every 10 cruise days) and pressing (5x pieces per day).

Crystal Penthouse Suites are with quad occupancy (additionally have a double sofabed), 3x TVs, a separate dining room, Butler's pantry (refrigerator, coffee machine), master bedroom (convertible Queen bed), master bathroom with ocean view (Duravit Nahho floatation bathtub, TV, interactive shower, heated bench, bidet, separate toilet, dual-sink vanity), a half bath (toilet/washbasin only), master walk-in closet (illuminated rods, custom shelving).

Junior Crystal Penthouse Suites have a separate dining area, separate bedroom, two guest bathrooms, a full bathroom (dual-sink vanity, bathtub, separate glass shower), in-cabin cocktail parties, private transfers (to and from the ship up to 100 mi/160 km) and Butler or Concierge escort on embarkation day (from the cruise terminal to the stateroom).

OLD Crystal Serenity staterooms (review)

By the original design, of all Crystal Serenity cabins, 85% were with step-out balconies (108x Suites, 356x Balcony rooms), and the rest were Oceanview (80).

Handicap (wheelchair-accessible) cabins for disabled passengers were 10.

Connecting rooms' number was 98 (49 pairs).

The number of cabin categories was 13 (max capacity of 3 guests per stateroom).

Guests in all Crystal Serenity Suites enjoy the following perks/amenities and complimentary services: butler service (shoeshine, unpacking, laundry/pressing/dry cleaning, welcome gifts (Champagne), luxury dining sets (China, Crystal).

CP Crystal Penthouse Suites have a large living room (dining area, pantry, 3 TVs, Bang & Olufsen brand sound system, guest bathroom (shower), bedroom (2 twin beds /convertible to king, walk-in closet), master bathroom (whirlpool bathtub, oceanview, shower stall, bidet), gym area (with treadmill).

PS Penthouse Suites have a large living area, bedroom (picture window, 2 twins /lower single beds convertible to a Queen, walk-in closet), bathroom (whirlpool bathtub, shower stall, bidet).

PH Penthouses have a living area, bedroom (walk-in closet, 2 twin beds /convertible to queen), bathroom (whirlpool bathtub, shower stall).

Oceanview and Balcony cabins have a seating area, 2 twin beds (convertible to queen), bathroom (bathtub, shower). Handicap cabins are without walk-in closets and bidets.

Included for passengers in all Crystal Serenity staterooms are the following amenities: free beverages (soft drinks, beer, bottled water, deluxe bedding sets (Scandinavian duvets, pillow menu), DVD/CD set, smart HDTV (infotainment system, Internet, on-demand-movies), mini-refrigerator, phone, electronic safe box and lifejackets (in the closet), luxury bath products by ETRO (bathrobes and slippers, shower cap, shoe mitt, sewing kit, scented toiletries /shampoo, body lotion, conditioner, bath salts).

Crystal Serenity cabin and suite plans are property of Crystal Cruises . All floor plans are for informational purposes only and CruiseMapper is not responsible for their accuracy.

NBC 6 South Florida

These are the 8 new cruise ships that will soon be departing from PortMiami

By monica galarza • published october 27, 2023 • updated on october 27, 2023 at 11:49 am.

Get ready to set sail, because PortMiami has announced a new lineup of ships that will be departing just in time for the 2023-24 cruise season.

After being knocked out almost entirely in 2020 due to the COVID-19 pandemic, and beginning their recovery in 2021, cruise lines regained much of their footing last year.

📺 24/7 South Florida news stream: Watch NBC6 free wherever you are

According to a U.S. Cruise Market Report , in 2022, cruise gross bookings skyrocketed more than 500% year over year, albeit from a much-diminished base.

And this year, the cruise market is projected to reach $12.5 billion in revenue. 

The Hurricane season is on. Our meteorologists are ready. Sign up for the NBC 6 Weather newsletter to get the latest forecast in your inbox.

But the exciting news came when PortMiami announced eight new cruise ships would be departing from Miami starting this month.

Here are the ships you can embark on as early as this month:

Oceania Cruises' Vista

crystal cruises serenity 2023

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crystal cruises serenity 2023

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Built just this year, the Oceania Vista is set to set sail this month out of PortMiami.

With the capacity for 1,200 guests and spanning 791 feet long, this vessel is ready to take you to your next vacation spot.

Carnival Cruise Line's Carnival Venezia

Carnival is calling this type of cruising "Fun Italian Style."

Sailing out this month, passengers will be able to get a little taste of Italy right from Miami.

Scenic Eclipse II

The Scenic Eclipse II is "where ultra-luxury meets discovery" and also sailing out in October.

Sailing its inaugural season in North America and the Caribbean, the 228-guest vessel arrived at the South Florida port on Oct. 21.

Built in Croatia, the Scenic Eclipse II entered service in April and was designed to offer upscale cruising in remote and polar regions.

Crystal Cruises' Crystal Serenity

Beginning in November, you can jump onboard Crystal Cruises' Serenity and enjoy a trip to the Caribbean islands or any number of destinations from Miami.

Renovated just this year, and with the capacity of 740 guests, you can enjoy amenities ranging from a spa and salon to the Wimbledon Court to play some pickleball.

MSC Cruises' Explora 1

At 813 feet long, the Explora I was designed with the guest and relaxed, home-like comfort in mind.

Sailing out of PortMiami in November, you can enjoy a trip to the Caribbean as well as luxurious dining and entertainment.

Norwegian Cruise Line's Norwegian VIVA

Built this year, with a guest capacity of 3,099, the Norweigian VIVA also sails out of Port Miami in November.

Seeking a thrill in the high seas? This ship features some of the fastest slides on the open ocean and a three-level race track at sea.

Regent’s Seven Seas Grandeur

In December 2023, Regent’s Seven Seas Grandeur will begin sailing from PortMiami.

With this brand new ship, Regent encourages to enjoy "the most all-inclusive luxury experience on the Seven Seas" that "elevates the pinnacle of ocean cruising to new heights."

Royal Caribbean's Icon of the Seas

Kickstart the new year with a trip aboard the Icon of the Seas.

Deemed the largest cruise in the world, this ship features the largest waterpark at sea with six record-breaking slides including the Frightening Bolt, the tallest waterslide to sail and the Pressure Drop, the first open freefall waterslide on a cruise.

As it returns to regular cruise schedules and operations, this year PortMiami already celebrated two of its busiest cruise passenger days in history, officials said in a news release.

On Sunday, April 9, the Port welcomed 67,594 guests, which surpassed the 58,984 guests on Sunday, Feb. 12, by 12.7%.

“We are grateful for the longstanding partnerships with all of our cruise partners and their commitment to providing a world-class experience to our passengers,” said Miami-Dade County Mayor Daniella Levine Cava in a statement. “These new ships, and their improved amenities and customer experience, are helping to keep Miami-Dade and PortMiami on the cutting edge of the cruise industry.”

crystal cruises serenity 2023

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REVEALED! OUR 2026 VOYAGES

We’ve unveiled the ports of call for our exceptional cruises in 2026. Book now and start dreaming.

BROWSE OUR NEW COMBINATION VOYAGES

Explore even more of the world on our seamlessly linked sailings and save up to 15%. See “Destinations” for more details.

Terms & Conditions apply.

Canadian and New England Edit

ADMIRE NEW ENGLAND’S BEAUTY THIS FALL

See the turning leaves and receive up to $1,000 credit with our new Crystal Reward* on selected sailings. *Terms & Conditions apply.

UPGRADE TO A SUMPTUOUS SAPPHIRE SUITE

Book an Aquamarine Veranda Suite on selected sailings in 2024 and we will upgrade you to a spacious Sapphire Veranda Suite on selected sailings. *Terms and conditions apply.

Gloria Gaynor Québec City to Fort Lauderdale

GLORIA GAYNOR: LIVE AND EXCLUSIVE!

Double Grammy-award-winning singer Gloria Gaynor joins us for a very special concert onboard Crystal Serenity from Québec City to Fort Lauderdale (Oct 26-Nov 9, 2024).

EXCEPTIONAL AT SEA

Sail on our newly refurbished ships, Crystal Symphony and Crystal Serenity , to discover fascinating destinations and experience the very best in luxury cruising.

FIND YOUR NEXT VOYAGE

crystal cruises

WELCOME TO CRYSTAL

Join us on Crystal for the voyage of a lifetime, where days are spent immersed in the world’s most breathtaking destinations and evenings are elegant affairs filled with fine-dining, entertainment, and captivating company. Step aboard and be warmly welcomed into a world of comfort and sophistication on our reimagined ships, where the crew know you by name and take care of your every wish. Together with Abercrombie & Kent, we get closer to the unseen side of each destination and create memories guaranteed to last a lifetime. Simply put, Crystal is Exceptional at Sea.

THE CRYSTAL DIFFERENCE

crystal cruises

UNIQUE EXPERIENCES

Our onshore experiences are curated by Abercrombie & Kent, leaders in global travel for more than 60 years.

crystal cruises

PERFECTLY AT HOME

Warm, intuitive service, spacious and comfortable suites and social areas… all that’s left for you to do is relax.

crystal cruises

WORLD-CLASS DINING

Unparalleled choice, including the only Nobu restaurant at sea, makes dining aboard Crystal unforgettable.

crystal cruises

OUTSTANDING ENTERTAINMENT

From Broadway-themed shows and comedy to live music and lectures, we have a world of options to keep you amused.

Together, let’s make it happen.

Are you ready to become exceptional at sea? Start your travel adventures with Crystal today.

REQUEST A QUOTE

START YOUR ADVENTURE

Crystal Serenity and Crystal Symphony now sail to 281 destinations in 112 countries. Where will you go next?

crystal cruises rome

DESTINATIONS

Search our selection of the world’s most iconic and unusual destinations and find your dream voyage.

SEARCH DESTINATIONS

crystal cruises rio de janeiro

WORLD CRUISE

In it for the long-haul? Join us on one of our World Cruises and travel the world in style.

FIND A WORLD CRUISE

crystal cruises

GRAND JOURNEYS

If you crave deep exploration, our Grand Journeys offer an immersive travel experience.

FIND A GRAND JOURNEY

"Crystal is back in all its glory. And even if they won’t describe themselves as luxurious, their guests almost certainly will"

- Condé Nast Traveller

“What Crystal Symphony is – and what makes it so special – is something less tangible. It’s the same reason a Patek Philippe watch is desirable, or an Hermès bag: it offers timeless elegance that is continually appealing to those who appreciate both style and value. Crystal just happens to offer both of those things in spades.”

- Cruise Critic

"The real star of the show, however, is Crystal’s exceptional dining, anchored by the only Nobu restaurant at sea, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar, which can be found on both ships."

Explore our two beautifully reimagined ships, Crystal Symphony and Crystal Serenity, and discover a world of timeless elegance at sea.

DINING ONBOARD

Crystal offers endless choices to suit every taste and mood.

crystal cruises beefbar

BEEFBAR (COMING SOON)

The most exciting global street-food flavors are coming to Crystal Symphony and Crystal Serenity .

crystal cruises umi uma

UMI UMA BY NOBU MATSUHISA

Lose yourself in the beautiful décor and signature dishes of Chef Nobu Matsuhisa.

crystal cruises osteria

OSTERIA D'OVIDIO

Named for our owner, this restaurant specializes in show-stopping Italian fine dining.

crystal cruises waterside restaurant

WATERSIDE RESTAURANT

Enjoy fine-dining with a daily changing menu surrounded by sweeping ocean views.

crystal cruises vintage room

THE VINTAGE ROOM

A gourmet food and wine pairing restaurant that offers some of the best vintages at sea.

crystal cruises bistro

Indulge in delicious patisseries and light bites in this spacious, airy café.

crystal cruises trident grill

TRIDENT GRILL

Our pool restaurant and grill is the perfect spot for relaxed dining.

crystal cruises tastes kitchen bar

TASTES KITCHEN & BAR

Sumptuous, regionally inspired tapas-style cuisine for sophisticated, casual dining.

crystal cruises scoops ice cream bar

SCOOPS ICE CREAM BAR

Choose from innovative flavors or traditional delights in our Italian gelateria.

crystal cruises marketplace

MARKETPLACE

This buffet-style restaurant features a vast array of choices for those who like a little of everything.

crystal cruises aurora spa

SPA AND FITNESS

Elevate your journey with holistic wellness tailored to you. Our onboard fitness facilities offer invigorating workouts using state-of-the-art Technogym equipment, while our beautiful Aurōra spa will leave you relaxed and renewed with a comprehensive range of revitalizing treatments.

EXPLORE OUR SPA

crystal cruises aurora spa

Soak up the health benefits or just steal a moment to relax with a purifying sauna.

crystal cruises fitness center

FITNESS CENTER

Work up a sweat in our gym, equipped with the latest facilities, personalized training, and group classes.

crystal cruises pool deck

Soak up the sunshine in style, then go for a refreshing dip on our beautiful pool deck.

crystal cruises mini-golf

From pickleball and paddle tennis, to golf practice and dance classes, our ships offer a host of activities from dawn to dusk.

SUITES & GUEST ROOMS

Our suites and guest rooms artfully pair comfort with the exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.

CRYSTAL SERENITY - CRYSTAL PENTHOUSE SUITE

crystal cruises serenity 2023

CHOOSE A COMPLIMENTARY BROCHURE AND BEGIN YOUR EXCEPTIONAL JOURNEY.

VIEW ALL BROCHURES

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TAKE A LOOK AT CRYSTAL'S EXCEPTIONAL EXPERIENCE

#CRYSTALATSEA

UNITED STATES

© 2024 CRYSTAL CRUISES LTD

IMAGES

  1. Cruceros Crystal Serenity : Tarifas y promociones 2023, itinerarios

    crystal cruises serenity 2023

  2. Rising From The Ashes: Crystal Cruises Making Return in 2023

    crystal cruises serenity 2023

  3. Crystal serenity cruise expert review 2023

    crystal cruises serenity 2023

  4. Crystal Cruises releases Serenity's 2023 voyages

    crystal cruises serenity 2023

  5. Crystal Serenity Itinerary, Current Position, Ship Review

    crystal cruises serenity 2023

  6. Παγκόσμια Κρουαζιέρα Crystal Serenity 2023

    crystal cruises serenity 2023

COMMENTS

  1. Crystal Serenity

    Crystal Life Fitness. Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships' full-time Fitness Director offers fitness ...

  2. Crystal Serenity Itinerary, Current Position, Ship Review

    The 2003-built Crystal Serenity cruise ship is the second/bigger of the two Crystal Cruises ships - with fleetmate Crystal Symphony (1995).. The vessel (IMO number 9243667) is currently Bahamas-flagged (MMSI 311536000) and registered in Nassau.Following extensive drydock refits and refurbishments in 2023, for the new (relaunched by A&K) Crystal Cruises, the Serenity ship was scheduled to ...

  3. Crystal Serenity Review

    Crystal Cruises went bankrupt in 2022, but it was acquired by the Abercrombie & Kent Travel Group in 2023. New ownership prioritized keeping in place many of the things the line's fan base loved ...

  4. Crystal Serenity cruise ship review: What to expect on board

    Among the major luxury lines, the original Crystal Cruises was always known for a stepped-up level of entertainment (it's long been a Crystal thing), and the new Crystal is no different. ... From September 2023 through January 2024, Crystal Serenity will be based in North America for sailings to New England, Canada and the Caribbean. After that

  5. Crystal

    <p>Take in the tropical waters of the Caribbean as you sail from dynamic Miami to sun-soaked San Juan. Set sail for the vibrant island of Cozumel in Mexico known for its stunning beaches, and lush vegetation. Next, visit Georgetown, Grand Cayman, where you can snorkel in crystal clear waters, and stroll the picturesque streets, continue on to Montego Bay, for a taste of Jamaica before being ...

  6. Crystal Serenity Reviews, Ship Details & Photos

    Crystal Serenity is an extra large ship, carrying 740 passengers and crew, and sails from Bridgetown, Barbados and Buenos Aires, Argentina. ... Crystal Serenity cruises to: Caribbean; Europe; Europe - Northern Europe; Canada, New England, New York; South America; ... Sail date: Nov 13, 2023 / Traveled as: Couple Ship: Crystal Serenity

  7. Crystal Serenity deck plan

    Crystal Serenity (2003-built, last refurbished in 2023) is the second/newer of the two Crystal Cruises ships - together with Crystal Symphony.Both Crystal ships Serenity and Symphony are also sisterships to Asuka II (owned by the container shipping company NYK Line, Japan).Under the name "Crystal Harmony", the vessel was operated by Crystal Cruises in the period 1990-2005.

  8. Crystal

    <p>Sail across the North Atlantic on a captivating route that takes in some of the East Coast&#39;s best landscapes. Starting in Reykjavik and its eclectic Icelandic culture, head off to explore the world&#39;s largest island Greenland, where the amazing views in Prince Christian Sound will take your breath away. Next is Canada, visiting Corner Brook and Havre-Saint-Pierre&#39;s beautiful ...

  9. Crystal Cruises' Crystal Serenity Ship Review

    Since taking the helm, A&K has invested $150 million in Crystal, giving Serenity and sibling ship Crystal Symphony stem-to-stern overhauls. Both ships returned to service in the summer of 2023.

  10. Crystal Serenity Review

    Crystal Serenity welcomed back passengers in July 2023, following an 18-month forced hiatus caused by the bankruptcy of its former Hong Kong-based parent company.

  11. Crystal Serenity

    Crystal Serenity Deck Plans & Reviews. Crystal Serenity. 56 reviews. 1-888-722-0021 Website. All photos (93) Traveler (75) Common Areas (28) Dining and Bars (18) Itineraries for this ship.

  12. Crystal Serenity Cabins & Staterooms on Cruise Critic

    When Crystal Serenity underwent its 2023 refurbishment, much of the attention went to the ship's cabins. Cabins on decks 7, 8 and 9 were expanded and completely refreshed, with modern amenities ...

  13. Crystal Serenity 2023 itineraries announced

    CRYSTAL SERENITY'S 2023 VOYAGES. The award-winning luxury ship will sail 32 individual itineraries. of seven to 23 nights. MIAMI, May 27, 2020 - As global travelers look ahead to exploring the world again, Crystal Cruises has announced the complete 2023 deployment for the 980-guest Crystal Serenity. Across 32 distinct sailings ranging in ...

  14. Crystal Cruises Crystal Serenity Cruise Review

    Crystal Serenity Canada Great Lakes 2023 September 27, 2023 / Chris Dikmen & Rickee Richardson. By Chris Dikmen and Rickee Richardson. We spent 8 nights aboard Crystal Cruises' Crystal Serenity. September 27, 2023 / Chris Dikmen & Rickee Richardson / Comment. Cruise Review. Cruise Review, Virgin Voyages, Scarlet Lady.

  15. Crystal Serenity Review

    Built in 2003 and reimagined 20 years later, Crystal Serenity returned to the seas under new management in July 2023 carrying 740 passengers and boasting all-new features. It provides a nearly 1 ...

  16. Crystal

    Nov 02, 2023 Nov 13, 2023. FARES FROM. $4,900 per guest *. SHIP. Crystal Serenity. Previous Cruise. Next Cruise. itinerary suites & guest rooms land experiences ship overview. REQUEST A QUOTE.

  17. Just Back from Crystal Cruises Relaunch and Crystal Serenity

    The pool deck on Crystal Serenity was refinished in 2023. (Photo: Colleen McDaniel) More substantial changes were made in two of the ship's restaurants: Umi Uma and Osteria d'Ovidio.

  18. Crystal Serenity cabins and suites

    Crystal Serenity cabins review. During the drydock refurbishment in 2023, Crystal Serenity staterooms' number was reduced from 545 to 525. This resulted in an increased/better passenger-per-space ratio (from 54 to 62) and passenger capacity changes - from 980 (double occupancy) and 1254 (max) to 740-794 (double/max). The ship has no Inside rooms.

  19. These are the 8 new cruise ships that will soon be departing from

    PortMiami has announced a new lineup of ships that will be departing just in time for the 2023-24 cruise season. ... you can jump onboard Crystal Cruises' Serenity and enjoy a trip to the ...

  20. Getting from Moscow to Ulyanovsk

    Answer 1 of 2: Can any one tell me if there are flights between Moscow, preferably Sheremeteyevo, and Ulyanovsk. The city has 2 airports, but no one seems to fly there.

  21. Crystal Cruises

    We've unveiled the ports of call for our exceptional cruises in 2026. Book now and start dreaming. VIEW CRUISES. ... Double Grammy-award-winning singer Gloria Gaynor joins us for a very special concert onboard Crystal Serenity from Québec City to Fort Lauderdale (Oct 26-Nov 9, 2024).

  22. Transfer from Ulyanovsk to Samara

    Answer 1 of 7: Will be travelling to Samara in June but I will arrive at Ulyanovsk Baratayevka Airport. Need a transfer to Samara but I´m getting trouble to book as all websites are in russian. Any suggestion? I would like to have my transfer arranged in advance...

  23. Transfer from Ulyanovsk to Samara

    Answer 1 of 7: Will be travelling to Samara in June but I will arrive at Ulyanovsk Baratayevka Airport. Need a transfer to Samara but I´m getting trouble to book as all websites are in russian. Any suggestion? I would like to have my transfer arranged in advance...

  24. NOBLESSE, Ulyanovsk

    Written September 12, 2023. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. ... Flights Travel Stories Cruises Rental Cars More. Tours Add a Place Travel Forum Airlines Travelers' Choice Help Center $ USD ...