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Update: Southwest Airlines announced in July several upcoming changes to its boarding system, seat assignments and cabin configuration. Red-eye flights are also now bookable on certain routes. Read more of the news here .

Southwest is one of the most popular airlines to fly in the U.S., partially because it offers a generous cancellation and flight change policy. However, depending upon the ticket you buy, you may receive travel funds instead of a cash refund in the event your flight plans change.

Here's how to use Southwest travel funds.

How do you get Southwest travel funds?

Thanks to its no-fee change/cancellation policy, Southwest provides a full refund or issues travel funds to your account. To benefit from this generous policy, you must cancel your flight at least 10 minutes before departure.

Here’s how to determine what kind of refund you’ll get:

You get a full refund to your original payment method when you book Anytime or Business Select tickets.

You get travel funds when you book Wanna Get Away or Wanna Get Away Plus tickets. If you use Rapid Rewards points, they will be returned to your Southwest account. Any refunded taxes will go to your travel funds.

Business Select and Anytime fares offer the most flexibility, but they also cost more than Wanna Get Away fares. Wanna Get Away fares, on the other hand, offer the lowest prices. But if you need to cancel or choose to rebook to a lower-priced flight , your only choice is to receive travel funds — cash refunds aren't on the table.

» Learn more: Southwest Rapid Rewards program: the complete guide

Where can you see your travel funds balance?

When you log in to your Rapid Rewards loyalty account, your travel funds appear at the top of the "My Account" screen.

This shows the total available travel funds that you have, but it does not provide the details. You need to click on "View Details" to see the balance of the individual travel fund reservations. Here, you find the expiration date and balance for each reservation. As of July 28, 2022, any unexpired funds and any funds created from there on out will no longer expire. Southwest is updating their system, so for the time being, an expiration date of Dec. 31, 2040, will be displayed in the expiration field. Eventually, that field will go away altogether.

If you don't have a Southwest Airlines Rapid Rewards account, booked a flight that didn't have your loyalty number attached to it or have travel funds from a special purchase ticket, then you'll need to track them manually. Signing up for a Rapid Rewards account is free to do.

Unfortunately, you cannot manually add travel funds to your profile. To track your travel funds manually, visit the " Check Travel Funds " page on Southwest's website. You'll need to provide the passenger's first and last name plus the confirmation number from the reservation. On this page, you can also check the balance of Southwest LUV vouchers and gift cards.

» Learn more: Don't just redeem miles — redeem them wisely. Here's how

What can I do if my travel funds have expired?

While unexpired funds and newly created funds no longer have an expiration date as of July 28, 2022, what if you have travel funds that expired just before this change in policy? According to the Southwest Community message boards, your one hope is to call customer service within six months of the expiration and ask them to reinstate your travel funds as a LUV voucher. The LUV voucher will be good for another six months from the date of your call. Southwest charges $100 for this one-time extension and it comes out of your travel funds.

» Learn more: Southwest Airlines sweet spots

What can Southwest travel funds be used for?

Travel funds from Southwest can be used to book any available cash flight or to pay for the taxes and fees on award flights. They are treated like cash and can be used to pay for some or all of the amount owed. If you don't use all of the travel funds for the reservation, any remaining balance remains for future use.

» Learn more: Your guide to booking award flights on Southwest

Can I use Southwest travel fund for someone else?

Your travel funds can be transferred to someone else with a Rapid Rewards account if you bought a a Business Select , Anytime or Wanna Get Away Plus fare. That person would have to book their own flight using the travel fund, though. You won't be able to use your travel fund to book for someone else. Wanna Get Away fares are not eligible to transferred, so they can only be used by the ticketed passenger.

4 steps to book a flight with Southwest travel funds

Your travel funds can be used to book flights online, over the phone or at a Southwest Airlines ticket counter. For this illustration, we'll focus on booking a reservation online.

1. Have your original ticket confirmation number handy

Before booking a reservation, print out or write down the travel funds reservation number(s) that you'd like to use. Southwest's website does not allow you to choose from a list during booking.

2. Browse and select your flights

During the booking process, you'll select your travel dates, cities and times as normal.

3. Apply your travel funds

When you arrive at the "Passenger & Payment Info" page, click to expand the "Apply Travel Funds, LUV Vouchers and gift cards" section. Here is where you'll enter your travel funds' confirmation number and your first and last name before clicking "Apply funds." Then, continue the booking process as normal and pay any remaining balance owed with your preferred form of payment, such as the Southwest Rapid Rewards® Priority Credit Card .

Again, you may use your travel funds for cash fares or to pay the taxes and fees on award tickets.

Remember, travel funds from other passengers may not be applied to your ticket.

4. Get confirmation

Now that you've filled out all of the necessary information and remitted payment with your travel fund, you should see a confirmation email pop up in your inbox.

» Learn more: Is a Southwest credit card worth it?

Using Southwest travel funds

Southwest travel funds are typically created when you cancel or change a Wanna Get Away reservation. They are automatically added to your account when you attach your Rapid Rewards number to the reservation before it is canceled. These funds can be used to book cash or award travel, and any unused amount from your new reservation can be used on a future flight.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Wells Fargo Autograph℠ Card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel℠, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels, vacation rentals and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

Southwest's new enhancement to tracking Travel Funds

Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn't always been customer-friendly when it came to keeping track of refund vouchers. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued . This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled.

That all changed for flights canceled on or after Dec. 3, 2019. According to Deals We Like , Southwest will now keep track of your Southwest Travel Funds for you. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds.

Related: The best Southwest credit cards of 2019

However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. You can still check your balance on Southwest's Travel Fund lookup page . As of now, there is no way to add them to the account tracker.

This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue.

Related: How to reprice a flight when the fare decreases

When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. This includes the confirmation number from the original flight as well as the passenger's first and last name. Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable.

Travel Funds expire 12 months from the date the original flight was booked — not from when the flight was canceled and the Travel Funds issued. This expiration date is also a "must-fly-by date" not a "book-by date." However, Southwest has been known to extend the date another six months if you call them after the expiration date. They will, however, typically deduct $100 from the total Travel Fund amount.

Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. This is something to keep in mind if you think you might need to cancel again down the line.

Related: Southwest Travel Fund reader mistake story

Bottom line

This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. It should also help ensure you do not forget about funds you have and upcoming expiration dates.

Related: Battle of the Airlines: Why I think Southwest Airlines is the best

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How to Easily Redeem Your Southwest Flight Credits

Thanks to Southwest’s generous cancellation policy, you might have flight credits waiting to be used.

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We receive compensation from the products and services mentioned in this story, but the opinions are the author's own. Compensation may impact where offers appear. We have not included all available products or offers. Learn more about how we make money and our editorial policies .

To redeem your Southwest flight credits, you can use them to book any available cash flight or to pay for the taxes and fees on award flights. One of the places you can check your flight credits is the Southwest website.

Southwest flight credits are a form of flight credits that you might receive from one of the features we love most about Southwest Airlines. This feature is the ability to cancel a flight and receive the unused funds in the form of flight credit.

Let's explore how to make the best use of your Southwest flight credits and how to check the credits available to you.

Key takeaways

What are southwest flight credits, how to use southwest flight credits, how to make the most of your southwest flight credits, southwest flight credits faq.

• Southwest flight credits are funds toward future flights that you can earn when you cancel a Southwest reservation up to 10 minutes before the scheduled flight departure.
• You can redeem your Southwest flight credits through the Southwest website, mobile app, phone, or at a Southwest ticket counter. They can cover cash flights as well as taxes and fees associated with rewards travel.
• Southwest flight credits don’t expire, so you don’t have to worry about losing them if you don’t use them.
• Southwest allows you to transfer flight credits to someone else if your canceled fare was a Business Select, Anytime, or Wanna Get Away Plus fare.

Southwest flight credits are essentially travel funds you can apply toward future flights. They aren't the same thing as airline miles you earn from one of the air carrier's co-branded Chase credit cards . A passenger earns these flight credits when they cancel a Southwest reservation up to 10 minutes before the flight is scheduled to take off.

You can redeem your flight credits by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792).

You can also use Southwest flight credits to cover any taxes and fees associated with rewards travel. And since Southwest doesn’t charge cancellation fees, the entire cost of your canceled ticket can be put toward your next flight; you’ll pay only if there’s a fare difference.

Do Southwest flight credits expire?

Southwest flight credits no longer expire. Southwest has eliminated expiration dates on all Southwest flight credits unexpired on or created on or after July 28, 20222. 

Keep in mind that other forms of Southwest travel funds, such as gift cards or LUV vouchers, might have expiration dates. The expiration date is typically listed on the card or travel voucher, or you can check the expiration date online.

Can I transfer Southwest flight credits?

Southwest allows you to transfer flight credits to someone else in certain cases. This feature is available for customers who buy their flights using the Wanna Get Away Plus fare, as well as the Anytime or Business Select fares.

Both the sender and the receiver of the flight credit must be Rapid Rewards Members. To access the transferable flight credits associated with your Rapid Rewards account, you need to log in to your account and select “My Account” from the menu options at the top of the page for desktop or scroll down to “My Travel Funds” at the bottom of the page for mobile and the Southwest app.

Next, select “Payment” from the menu options within your account. Any available transferable flight Credits and flight credits in your account should be listed.

Other types of Southwest travel funds

Keep in mind that you can also receive other forms of travel funds from Southwest, this includes:

• Southwest gift cards you received or bought
• Southwest LUV vouchers you received for inconveniences on past trips

These can be used similarly to Southwest flight credits, but different rules may apply.

To use your Southwest flight credit, follow these steps:

• Access your flight credits: You can do this through My Account by selecting the Payment tab on southwest.com or “Check Travel Funds” on mobile.
• Write down your original ticket confirmation number: You might need this when making your new reservation.
• Browse and select your new flight: Search for the flight you’d like to take to begin the booking process.
• Apply your flight credit: You should see an option to apply a flight credit or other travel funds in the payment section. You can do so by entering the confirmation number associated with the flight credit.
• Make sure you got a confirmation: After applying your flight credit and completing your booking, you should receive a confirmation of your payment and new booking.

You can also call Southwest or visit a ticket counter to redeem your unused funds.

Sometimes, your Southwest flight credits won’t be enough to cover the cost of your flight. This can be frustrating, especially if you weren’t planning to travel and just want to make use of your funds. But with Southwest Rapid Rewards, you’ll always earn bonus points toward future travel when you have to make a purchase.

If your Southwest flight credits aren’t enough to cover the cost of your upcoming flight, consider using a Southwest credit card to cover the difference. Chase is the credit card issuer for the Southwest credit cards, but you'll earn Southwest rewards, not Chase Ultimate Rewards. You’ll rack up some serious Southwest points and perks through one of these credit cards , which are known for being some of the best airline credit cards . 

For example, a Southwest credit card can even help you earn the Companion Pass faster, which lets you take a travel companion with you for free on all your Southwest flights, excluding taxes and fees. You can also use flight credits in conjunction with Rapid Rewards points or with a Southwest gift card.

Southwest’s cancellation policy is extremely generous and is just one of the reasons we love the airline . Even though their cards are some of the best travel credit cards , you’ll need to be aware of the rules associated with redeeming your Southwest flight credits and keep track of any information you’ll need to access your funds. With these tips in mind, you can worry less about canceling flights because of a travel disaster and start putting your funds toward your next travel adventure.

How many Southwest travel funds can I use?

You can use up to three forms of payment per Southwest transaction, including travel funds and vouchers. As long as your travel funds are valid for the flight date and passenger(s) in question, you can apply as many as three separate vouchers to the same purchase.

It’s important to note that because Southwest only allows up to three forms of payment per transaction, your combined vouchers must cover the entire cost of the flight(s), including fees and taxes. If you don’t have enough flight credits to pay the entire balance — or are using LUV vouchers, which require taxes and fees to be paid separately — you’ll be limited to using two vouchers. In that case, you will need to use an alternate form of payment, like a travel credit card, for the balance.

Can I use my flight credits on the Southwest app?

Yes, you can use flight credits (as well as LUV vouchers and Southwest gift cards) when booking a flight through the Southwest mobile app.

As with all other Southwest booking platforms, you are limited to a total of three payment options per booking. If you are using multiple flight credits or LUV vouchers to book a flight, you’ll need to ensure they cover the full cost (airfare plus any government fees, taxes, or charges).

Otherwise, the maximum number of flight credits or vouchers you can use per booking is two. That is so you can cover the difference with a credit card or other payment method without exceeding the three-payment-method maximum.

Should I convert my Southwest flight credits to points?

If you have Southwest flight credits, you’ll have the option to convert travel funds into Southwest Rapid Rewards points . Depending on how you plan to use those funds, this may or may not be a good idea.

If you plan to book a flight prior to your funds’ expiration, converting might not make sense. In many cases, you could lose money on the funds-to-points conversion, which gives you less flight for your money.

However, there are some cases in which converting might be the right idea. This is the case if:

• You have existing Rapid Rewards points but are slightly short of how many you need to book the desired flight. Converting funds to points would give you a large enough balance to book the trip you want.
• You book flights for your family, friends, or other groups. The flight credits are linked to your name and can be used only for your own flights. Rapid Rewards points can be transferred, shared, or used to book flights for others.

How do I extend my Southwest flight credits?

Southwest flight credits that were created on or after July 28, 2022, never expire, so you no longer have to worry about extending your flight credits. 

Can I transfer my Southwest flight credits to someone else?

Yes, Southwest enables you to transfer flight credits to someone else as long as your fare type is a Wanna Get Away Plus, Anytime, or Business Select. Also, keep in mind that both you and the receiver of the flight credit must be Rapid Rewards Members.

Southwest flight credits: bottom line

If you've had canceled flights with Southwest, you might be sitting on a list of valuable Southwest flight credits. These credits are a flexible way to book future travel, covering both cash flights and the taxes and fees on award flights. The best part? They don't expire, giving you the freedom to plan your next adventure on your own schedule.

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2X points on Southwest purchases and Rapid Rewards hotel and car rental partners; on local transit and commuting, including rideshare; and on internet, cable, phone services, and select streaming; plus 1X points on all other purchases

• Solid rewards rate
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View Southwest Airlines Travel Funds in your Account (Effective December 3, 2019)

Good afternoon everyone, I hope your Friday is going well.  A few years ago, I wrote in my 2018 travel predictions that “Southwest Airlines will increase their Transfarency by automatically keeping track of travel funds in each account.”  I wrote that post on January 14, 2018, and it looks like my prediction came true on December 3, 2019.  If you log into your Southwest Airlines account, you should see a new section at the top of your My Account page that says “My Travel Funds.”  Click the View Travel Funds button to view your travel funds.

Unfortunately, it will only track travel funds if your Southwest Airlines Rapid Rewards number was attached and if your ticket was cancelled on or after December 3, 2019.  If you canceled a Southwest Airlines flight before December 3, 2019, you will still need to keep track of your travel funds on your own.  To view the status of your current travel funds, click the Travel Fund Lookup link.

Enter the passenger’s first name, last name, confirmation number, verify the captcha, and then click the Check Now button.

You will now see the status of your travel funds.  This is my brother’s account and he has $181.98 in travel funds that will expire on August 4, 2020.

I was hoping that the Travel Funds page in his Southwest Airlines account would magically start tracking the above travel funds, but sadly, that is not possible.  I tried refreshing this page and logged out and back in, but nothing worked.  It would be great if Southwest Airlines would retroactively go back and add travel funds from tickets cancelled before December 3, 2019.  It should be possible, but might be resource intensive for Southwest Airlines.

Even though the new Travel Funds page is not 100% perfect, I expect it to be very helpful for myself and other Southwest Airlines fliers.  What do you think of the new Travel Funds page?  If you have any questions, please leave a comment below.  Have a great weekend everyone!

Check Out These Related Posts:

4 thoughts on “ view southwest airlines travel funds in your account (effective december 3, 2019) ”.

You can buy a ticket and use the southwest funds and pay the remaining balance on a credit card and cancel that ticket within 24 hrs, it should show up in your account with that new ticket instead of an old sw record locator.

Yes I thought about that, but didn’t want to add that to the post since it might confuse readers with those steps. I track my travel finds on a spreadsheet which works pretty good for me.

I was excited when I saw this feature in my SWA account the other day. I often have travel funds from several cancelled reservations at a time.

That’s great to hear. Does it work well at keeping track of your travel funds?

Got something to say? Cancel reply

How to Cancel a Southwest Airlines Flight & View Travel Funds

Fare type determines cancelation policy

What You Need To Know About Canceling Your Flight

There are two different scenarios for canceling a flight. First, if you paid cash for your flight and then cancel, your money comes back to you in a credit called a travel fund.  If you paid for your ticket using Rapid Rewards points, you get a full points refund.

As you can see from the chart above, different fare types come with different rules for refunds as to whether your ticket is refundable, or your ticket cost becomes reusable as travel funds.

What Are The Rules For Wanna Get Away Fares

Most of us book Wanna Get Away tickets because they are the lowest price fares that Southwest offers. These fares have different cancellation rules than either Business Select or Anytime fares.

When canceling a Wanna Get Away fare, the full purchase price will be saved as reusable travel funds for future use. No matter which fare class your ticket falls into, you can even cancel your flight 10 minutes before departure and your ticket purchase price will be credited to you as either a full refund or as unused travel funds.

The travel funds must be used within 1 year of the purchase date of the ticket. It’s important to note that travel funds expire 12 months from the original ticket purchase date , not 12 months from the original flight date.

In effect, if you purchased a Wanna Get Away fare using Rapid Rewards points and then cancel your ticket, all your Rapid Reward points go back into your Southwest Airlines account.  Any taxes paid on the ticket go into your travel fund account. You can reuse them on a future flight.

Remember, tickets purchased with Rapid Rewards points are fully refundable.

How To Earn Southwest Points

It’s easy to earn lots of Southwest points, even without flying! Don’t forget, in addition to the credit cards that Southwest offers, Southwest Rapid Rewards® Priority Credit Card  and/or the Southwest Rapid Rewards® Premier Business Credit Card

Chase Ultimate Rewards points transfer to Southwest at a 1:1 ratio. Check out the Chase Sapphire Preferred® Card for a great all-around travel credit card that earns flexible points that can be transferred to Southwest Airlines.

What’s Rule #1

Rule # 1 with all things Southwest is to ALWAYS make a note of the confirmation number from the canceled flight. You will need this to access any travel funds associated with the ticket. ALWAYS save the confirmation number for your next SWA booking!

How To Cancel A Flight In 4 Easy Steps

Step 1.  Sign in to Southwest and click on My Account

Scroll down to the My Trips section and find the trip you want to cancel.

Locate your upcoming trip to cancel it.

You are all set to cancel your flight.

Step 2. In the middle of this screen you will see all of your upcoming flights. Choose the flight you want to cancel and click on Cancel Flight.

Depending on the fare class of your ticket there are refund options.

Step 3.  On the next screen confirm the flight you want to cancel and choose how you want your refund. If you purchased a fully refundable fare, you will have the options of requesting a refund or holding the funds as a travel fund for future use. If the ticket was non-refundable (Wanna Get Away tickets) , you will be able to request travel funds for future use.

Step 4 . Click the yellow Cancel Flight button at the bottom of the screen to complete the cancellation.

How To View and Redeem Travel Funds

Because they do not just appear in your account, viewing your travels funds takes some effort. Strange but true, you have to look for them. Going back to Rule #1 with Southwest, KNOW your confirmation number from the ticket you canceled.

Step 1. Go to the Manage Reservation tab and click View Travel Funds.

Step 2.  Enter your confirmation number, your name, and don’t forget that captcha code. Next, click Check Now.  You can add and check up to 4 travel funds at the same time.

When you are ready to pay the next time you book a Southwest ticket, as one of the payment options click Apply Travel Funds, enter the confirmation number and your name and then click Apply Funds. You can enter up to 4 travel funds to pay for your ticket!

Using SWA Gift Cards and Canceling a Ticket

Gift card purchases for a Southwest flight are in the non-refundable category.   These tickets are handled differently than tickets paid for with cash or Rapid Reward points.

If you do not take a flight purchased by a gift card, the funds will be held as reusable travel funds with an expiration date. The expiration date is usually 12 months. If you use another form of payment along with the gift card, the earliest expiration date  counts.

If you cancel your flight 24 hours or less before take off and paid for all or part of it with a Southwest gift card, you will need to contact Southwest Customer Relations at 1-855-234-4654.

Remember These Rules:

The first thing you need to remember is Rule #1. You must know your travel fund’s confirmation number  to access them.

Travel funds are available to use for flights, taxes, and fees for the originally ticketed passenger only. You can not use travel funds to purchase a ticket for someone else. Bummer, I know!

Travel funds expire 12 months from the original ticket purchase date, not 12 months from the original flight you canceled.

Any taxes paid when booking a Southwest Companion  fare are fully refundable to the original form of payment.

Bottom Line

Southwest Airlines is an airline that does a lot of things right for its customers. One example is the Southwest Airlines cancellation policy. It’s a generous cancellation policy, whether you’ve paid for your ticket with points or cash. Southwest points are easy to earn, easy to use, and easy to reuse when you cancel a flight.

Related: What Exactly Is A Southwest Wanna Get Away Fare

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

Shelli Stein

Shelli Stein is a travel writer, personal development coach , and story teller. She has come to realize writing as a way of sharing travel experiences brings her a lot of pleasure! Her areas of expertise are: all things  Southwest Airlines ,  hotel reviews , and what to do, see, and eat in destinations around the world. She sees travel as an adventure, trying to somehow get inside and experience a different way of life, a different cultural heritage. Maybe she can  show you something  you’ve never seen.  Inspire you with new ideas  for your next vacation. Attempt to  put a smile on your face . Help you learn from her mistakes . Or challenge your  assumptions about the world . She lives life with humor, gratitude, and humility and always sees the coffee cup as half full!

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In the past, when cancelling a flight booked with RR points, the taxes and fees refunded to my original form of purchase, even on Wanna Get Away fares. Has this recently changed to crediting to travel finds?

Good question, melrowgo. Not sure about in the past, but it’s my understanding that now the fees are held for the traveler on the original confirmation number and must be used for that traveler only, and within one year from the date of purchase. Thanks for reading!

think that t&f is still refundable to the CC if booking with anytime / biz class fare

Why won’t SWA refund my Early Bird Checkin fees? I cancelled 3 flights less than 24 hours after making the reservations, but I was not refunded the $65 I paid for early Bird Checkin.

Hi Robert, I am not Southwest Airlines. My best advice is that you get in touch with the airline directly so you can sort out your cancelled flights and refunding of fees.

Do travel funds need to be used by booking a trip or completing a trip by the expiration date?

Hi Mary, I’d suggest you check this page https://www.southwest.com/faq/travel-funds so you’ll have the most complete answer. Thanks for reading!

[…] Learn more: Your guide to cancelling Southwest flights and viewing travel funds […]

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Traveling from Boise.

Southwest Airlines is proud to serve Boise Airport.

Located only three miles south of beautiful downtown Boise, Boise Airport makes it easy for anybody looking to get beyond Idaho to do so. And with a variety of destinations to choose from on Southwest, travelers can pick the landing spot that’s the perfect cure for their travel bug.

Beat the desert heat of the Idaho summer with a trip to the lush cities of the Pacific Northwest. Cool off on the coast, find new heights in the big city, or enjoy a bit of both on your next voyage with Southwest. You can just as easily escape the falling winter temperatures with a journey to any of the Southwestern cities on our list of destinations. Live it up in a lively desert oasis or take it easy in a coastal climate. Meanwhile, those with a taste for adventure can see what the Rockies a little further south have to offer. Whether it is backcountry camping, a long-distance hike, or an extended weekend carving it up on the slopes and warming up in the lodge, a mountainside getaway is also yours for the taking with the help of a direct Southwest flight.

No matter where you ultimately choose to head next, find a range of flights that suit your schedule and budget from Southwest. Explore getaways and earn Rapid Rewards ® points when you fly. Enjoy a simple and straightforward process from flight selection to booking, then it’s almost time to pack your bags. Find out what else makes the Southwest ® Experience different and get ready to make your getaway today.

Where you can fly from Boise.

Plan your ideal trip from boise..

Whether you choose to explore Emerald City or Grit City, your adventure starts with a flight to Seattle Tacoma International Airport.

Jet off to America’s Playground! When you travel to Las Vegas, having a good time is a sure thing.

See what life is like in the Valley of the Sun when you fly to Phoenix Sky Harbor International Airport.

Travel to San Diego to see why it’s nicknamed America’s Finest City, a destination known for consistently sunny weather and miles of magnificent coastline.

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Find low fares from Boise.

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Points bookings do not include taxes, fees, and other government/airport charges of at least $5.60 per one-way flight.

Seats and days are limited. Fares may vary by destination, flight, and day of week and won't be available on some flights that operate during very busy travel times and holiday periods.

Fares may be combined with other Southwest Airlines® combinable fares. If combining with other fares, the most restrictive fare's rules apply.

Fares are nonrefundable but may be applied toward future travel on Southwest Airlines®, as long as reservations are canceled at least ten minutes prior to the scheduled departure. Failure to cancel prior to departure will result in forfeiture of remaining funds on the reservation.

Any change in itinerary may result in an increase in fare. Standby travel may require an upgrade to the Anytime fare depending on Rapid Rewards® tier status.

Fares are subject to change until ticketed.

Offer applies only to published, scheduled service.

Got flexible travel plans?

Use our low fare calendar to find the lowest fares on flights from boise available inside your travel window., plan your trip from boise..

Rent a car.

Earn Rapid Rewards points on your next rental car.

Book a hotel.

Find deals for any season.

Plan a vacation.

Southwest Vacations ® offers tons of vacation packages with amazing travel deals.

Details about Boise Airport.

Airport code: BOI

City: Boise

State: Idaho

Concourse B

Gates 15, 17

* Weekly flights based on DOT published scheduled average flights Monday through Sunday between 9/1/2024 and 9/30/2024. Note: route may not operate every day of the week.

† Nonstop flights based on DOT published scheduled average flights Monday through Friday between 9/1/2024 and 9/30/2024.

‡ Nonstop flights based on DOT published scheduled average flights Saturday through Sunday between 9/1/2024 and 9/30/2024.

Your trip comes with low fares and no hidden fees. That's Trans fare ncy ® .

We want to make your trip special, so we're taking everything you love about Southwest and bringing it all to your travels. Get everything Trans fare ncy has to offer on your next trip, only with Southwest.

Join Rapid Rewards , our award-winning frequent flyer program 8 .

No blackout dates..

You can use your points to book any seat, on any flight, no exceptions. Any day, any time, any flight, your points are ready to take you to where you want to go.

Your points don’t expire.

You can earn points on flights and on everyday purchases with our partners, which makes getting to your destination easy. No matter when, or where, you earn them, your points won’t expire.

1 First and second checked bags. Weight and size limits apply.

2 Fare difference may apply.

3 Failure to cancel a reservation at least 10 minutes prior to departure may result in forfeited Travel Funds.

4 Flight credits unexpired on or created on or after July 28, 2022, do not expire and will show an expiration date until our systems are updated. See full details here .

5 Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

6 Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight.​

7 Internet access for $8 per device from takeoff to landing. Price is subject to change. May not be available for the full duration of flight. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. We also prohibit access to certain obscene or offensive content.​

8 2016-2020 Freddie Awards.

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