GTL | GettingOut
About this app
Data safety.
Ratings and reviews
- Flag inappropriate
- Show review history
What's new
App support, similar apps.
GettingOut Visits 4+
Telmate, llc, diseñado para iphone, capturas de pantalla del iphone, descripción.
*Currently available at select facilities.* What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! WHY USE GETTING OUT VISIT APP? • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
Versión 3.3
Valoraciones y reseñas
No deja verificar número internacionales.
Busco a la persona y tampoco deja agendar una visita
Privacidad de la app
El desarrollador, Telmate, LLC , ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador .
Datos usados para rastrearte
Los siguientes datos pueden usarse para rastrearte en apps y sitios web propiedad de otras empresas:
- Datos de uso
Datos vinculados contigo
Los siguientes datos pueden recopilarse y vincularse con tu identidad:
- Datos de contacto
- Identificadores
Datos no vinculados contigo
Los siguientes datos pueden recopilarse, pero no se vinculan con tu identidad:
Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información
Información
Español, Francés, Inglés
- Sitio web del desarrollador
- Soporte de la app
- Política de privacidad
Más de este desarrollador
También te puede interesar.
Securus Mobile
InmateSales
InmateSales View
Copyright © 2024 Apple Inc. Todos los derechos reservados.
BY  VIEWCAST     UPDATED February 16, 2024
GettingOut Visits for PC
Are you looking for a way to stay connected with your loved ones who are incarcerated? Look no further than GettingOut Visits, an amazing app that allows you to text and video chat with your family members or friends in prison. This app has revolutionized the way people communicate with their incarcerated loved ones, bringing them closer together despite the physical distance.
GettingOut Visits: Stay Connected with Your Loved Ones
1. how do i use gettingout visits, 2. is gettingout visits compatible with all facilities, 3. can i use gettingout visits if i'm not located close to the facility, 4. does gettingout visits have a countdown timer for visits, how to install gettingout visits for pc.
- Download Android Emulator
- Set up Android Emulator
- Install GettingOut Visits
- Use GettingOut Visits on PC
About GettingOut Visits For PC
One of the most heartwarming reviews of GettingOut Visits comes from Mrs. Darlene Duvea Perkins, who expresses her gratitude for being able to see her oldest son's face after 19 and a half years. Due to her illnesses, she had been unable to visit him in person. However, thanks to this app, she can now connect with him through text and video chats. The joy and love in her words are truly touching.
Another user, Mary, mentions that while the app is awesome, she would appreciate clearer instructions or a step-by-step guide. This feedback highlights the importance of user-friendly interfaces and comprehensive instructions to ensure a smooth experience for all users.
GettingOut Visits is not only easy to use but also affordable. It offers a cost-effective alternative to traditional phone calls, allowing you to stay connected without breaking the bank. Nate, another satisfied user, mentions that for just 25 cents a minute, he can call his loved one and even see their face. The app also enables users to share pictures, further enhancing the connection between family members.
One of the standout features of GettingOut Visits is its ability to make you feel like your loved ones are right there with you. The frequent visits and the ease of use create a sense of closeness, bridging the gap between you and your incarcerated family member or friend. It's truly an amazing service that has brought comfort and joy to many users.
Using GettingOut Visits is simple. Just download the app, create an account, and follow the instructions to connect with your loved ones. You can text and video chat with them, making the distance feel less significant.
Yes, GettingOut Visits works with most facilities, allowing you to stay connected regardless of where your loved one is incarcerated.
Absolutely! GettingOut Visits is especially helpful for those who are not located near the facility. It provides a convenient way to stay connected without the need for physical visits.
Currently, GettingOut Visits does not have a countdown timer for visits. However, this is a valuable suggestion that the developers can consider implementing in future updates.
Overall, GettingOut Visits is a game-changer in the world of communication with incarcerated loved ones. It offers a convenient, affordable, and heartfelt way to stay connected. Download the app today and experience the joy of being closer to your family and friends, no matter where they are.
GettingOut Visits is primarily a mobile app designed for smartphones. However, you can run GettingOut Visits on your computer using an Android emulator. An Android emulator allows you to run Android apps on your PC. Here's how to install GettingOut Visits on your PC using Android emuator:
Download Android Emulator:
Visit any Android emulator website. Download the latest version of Android emulator compatible with your operating system (Windows or macOS). Install Android emulator by following the on-screen instructions.
Set up Android Emulator:
Launch Android emulator and complete the initial setup, including signing in with your Google account.
Install GettingOut Visits:
Inside Android emulator, open the Google Play Store (it's like the Android Play Store) and search for "GettingOut Visits."Click on the GettingOut Visits app, and then click the "Install" button to download and install GettingOut Visits.
You can also download the APK from this page and install GettingOut Visits without Google Play Store.
Use GettingOut Visits on PC:
You can now use GettingOut Visits on your PC within the Anroid emulator. Keep in mind that it will look and feel like the mobile app, so you'll navigate using a mouse and keyboard.
Download GettingOut Visits
Shen Xun Secure Call & Texting
Viasat Browser
WhatsApp Messenger
Dell Mobile Connect
Horizon Smartphone App
CallApp: Caller ID, Blocker & Phone Call Recorder
Wear OS by Google Smartwatch (was Android Wear)
Messages: SMS & MMS
Moya Messenger #datafree
Ear Agent: Super Hearing
ParentSquare
CloudVeil Messenger
GettingOut Reviews
About: GTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more.
Table of Contents :
- User Reviews (41)
- Is it Legit?
- Is it Safe?
- Not working
- Report Issue
- Contact Support
About GettingOut
With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more.
GTL’s GettingOut mobile app is rooted in the power of relationships.
Overall User Satisfaction Rating
Key benefits of gettingout.
- Allows users to keep in touch with friends in jail in another state
- Notifies users when they have a new message
41 GettingOut Reviews
Suggestions that would make the app better..
I love GettingOut. It does have its problems like it crashes a lot and it’s slow sometimes and it refreshes back to the beginning when I try to login and add money to an account. But with all that being said I am very grateful that an app like this exists. Yes like I said it has a lot of problems but this and the video app are a great way for me to keep up with my friend in jail in another state. I do have some suggestions though. I would love it if you guys would add a feature that would notify us when we have a new message from the person or people we message. Because it could be an urgent message that has a time limit and we miss it because we have to constantly keep checking back on GettingOut to see if we have a new message. Also a feature if you could that shows when they have read our messages that way we know that they are getting them. Not everyone gets messages from the other side. We don’t always get messages from the person on the inside and it would just be nice to know they read the messages. Kind of like you have them pending and approved maybe you can make it to where the inmate can mark the message as read when they read it. The messages are cheap and affordable and other then those few things like I said I love the system. Thank you for creating GettingOut.
By flgatorfan1488
Horrible App/Customer service
GettingOut by far is the worst I’ve ever used. Customer service IF you’re able to ever reach anyone are rude, interrupt and pay no attention to what you hav to say. They do not note the account when I call. I know this to be true given the fact that I call multiple times and they have no information on the details of my prior calls to them. I have sent them my ID and photo verification multiple times to get my last name updated. They change it and then the next time I go online it’s back to the maiden name. GettingOut itself for four days now just loads and loads. I cannot send a message or receive one on GettingOut . When I tried to send messages through their website the funds we’re deducted from my account but did not show on the website. I spent a half of a day on the phone with several people who had no idea what was going on and merely stated possibly service is out in your area. They are contracted to do a service. Provide this service to inmates and their loved ones. It’s quite clear the company and it’s employees have never had to be in a situation like this. Any one of us on the other side of that gate would ensure to the best of their ability that loved ones could communicate utilizing the services that the company claims to offer.
By Jas W. 2021
Disappointing, frustrating, problematic.
Look I don’t give reviews, I never have, but GettingOut has compelled me to write one! GettingOut allows us to see loved ones faces over the phone while incarcerated, something that used to not be available! You’d think an app as revolutionary as this and as widely used as the Getting Out app would be efficient! Unfortunately there is always an issue with GettingOut - from crashes, to failed video calls, to GettingOut hanging up on your call, not being able to deposit money, or every once in a while when GettingOut randomly loses all of your conversations and contacts! It is so frustrating. Today for instance I tried to video call a friend, the video started and his face came on screen, we talked for 2 minutes, then the call hung up and a message popped up reading “Sorry, there was an issue with your visit. Video failed to start”. GettingOut did this for three more video calls, each time. As much money as I put into GettingOut so I’m able talk to the person I love, it’s really unfortunate how inefficient and problematic GettingOut is. It’s almost like, yeah we’ll accept your money and in exchange you may or may not be able to use our app. 👎🏽
By Purered and Ginger
GettingOut is "ok" because it serves its purpose, but there are a few issues that really need to be fixed. One of the most important issues is..... I've been trying to make a deposit for 2 days now so I can message my son, and I keep getting the loading circle or it says an error has occurred. Next, there should be a "delete inmate" option for removing an inmate from your account. Not ONLY a blocking option. The option to put your message in a draft when there aren't enough funds to cover the message for insufficient funds. There should be a "message deposit" icon for depositing funds to the users account. The last couple ideas are merely suggestions to make life easier when dealing with the getting out app, but the first suggestion should be made priority! I am trying to send a very important message to my son and I can't because GettingOut isn't working.... and won't allow me to add funds for writing out! PLLLEASE fix.... other than Whats stated, I've not had any issues and appreciate GettingOut abs developers! Thank you
By BronteVentura
Always Glitches
GettingOut is always crashing and it doesn’t save messages so when you write out your message & it crashes, you loose everything and have to rewrite. I’m constantly having to copy before I send just to make sure I don’t loose my writing. I do have to say that I like the new interface, but I don’t like that you can’t see how many characters you have written anymore. Now I don’t know how many words I have left that I can type until it just stops writing... There are minor positive changes such that you can copy the messages now, and your messaging,deposite, and video buttons are right at hand. But... Getting Out needs to make video calls available for iPhone seeing as it’s one of the largest carriers out there. I have to use a computer anytime I want to video chat and that makes it difficult because I have to be near a computer with internet to do that. Baby steps, but you still have A LOT to work on GTL. Hoping you will listen to the feedback from your customers. 👍🏼
By sharkbite888
Pretty Decentish :)
Been using GettingOut for a few weeks now. And I’m so glad something like this exists. I get to see my loved one whenever I want, so long as GettingOut doesn’t crash. Which it does :/ a lot. Wouldn’t be such a big deal but it’s uber expensive and sometimes charges you for the crash. I mean for one month (with no crashes hypothetically) you need at least 200 on the inmates end and 300 on your end. That’s not even being lavish with the visits or texts. I actually just started my third job in hopes of keeping it up. I know everyone needs to make money, it just seems awfully excessive. Ya know? The 25 cents per text and minute of vidchat. And then the service charges. Kind of like being punished hardcore for wanting to talk to your loved one 😅 I mean I’m gonna do it and hope for the best. I just hope y’all might come around and make it a little more affordable. Got me quitting soda and stuff to save money. Thank you if you took the time to read haha I dunno 🤷♀️
By gmanator39
Completely a waste of time, money, and effort!
GettingOut doesn’t even support video calls on iPhone. I downloaded GettingOut (both of them) and despite opening up in application form, it constantly says my browser is not supported, then directs me to download Google Chrome. Then I try to download Chrome from the location they are asking and the link does absolutely nothing. So I download Chrome application thinking it’ll somehow detect it on my phone and route it through GettingOut . Still nothing! When I go to test my video connection on the actual Getting Out website (not GettingOut ), it constantly gives me errors and I can’t see myself on video! This application and service is useless and I can’t believe they actually charge money for this! Especially when visits used to be free! If schools, hospitals, and every other service out there can create free video calls with there students, clients, and patients, then these people should be able to do the same! Someone is getting rich off of the prison visitation industry, and to make matters worse, it doesn’t even work!
By HonestAbe302
GettingOut and the company behind it are the worst. As a application developer myself I can tell this was written very poorly. The navigation is poor, you often have to use browser back button to go to a page because GettingOut or website doesn’t have have links to go back to certain places. The server that hosts the website and app crashes all the time throwing 500 errors. Basically, GettingOut was designed poorly, the infrastructure for the website and app cannot handle the load and we have no choice because this is what the prison decided they would partner with. Their customer service is also terrible. They just try and get off the phone with you as soon as possible. I couldn’t change my primary number and had to call in. The website had already marked my number as the primary but I guess it was not really set as my primary. This prevented me from doing anything because the money I had added was tied to my number (marked primary) and not the other number. The company probably does not care to improve anything as we have no choice on providers.
By Tasha Madison County
It works for us..
The only problems we had with it. Is when I was first getting my laptop which is new. I could see him he could see me but we could not hear each other. I finally got my laptop audio to work. But they charged us for the full call. When we Close the call within a minute and a half because we knew it wasn't gonna work they did not refund him so he's out at least $12 which is an a lot but it is while you're incarcerated however I do love being able to just text him when I want I haven't had a problem with him not getting my text and I always get mine. Some days it buffers allot. All in all I love the fact that I can see his face every day. I'm sure Telmate will work out the kinks. It's a new program. Not sure why people always have to leave horrible comments. Thank you telmate for making today technology work. Doing time is hard. And this does make it a little easier.
Very frustrating
The good: you’re able to communicate via text with your loved ones. It’s nice to be able to do that!! If you can get it to work for you. So much more convenient than sending snail mail, in theory it’s a great service. The bad: don’t try to send pictures because it will take your money but the majority of photos get denied. Innocent neck up selfie? Denied. Child’s cute smiling face? Denied. Picture of a rock? MAYBE approved if you’re lucky. It’s extremely costly. Sure, 25 cents a message doesn’t sound like it will break the bank but when you’re depositing on your end and their end it adds up fast! Not to mention the fees they take just for making a deposit, you can eat through 50 bucks a week easily. I feel terrible for inmates and family’s that have minimal funds, this is a very unsustainable way to communicate. GettingOut lets you type 1500 characters but realistically you can only type about 700 because the “send” button moves up with the message and if it goes out of view, you are not able to scroll up to click it. This is an easy problem to fix on their end and I believe they deliberately don’t fix the issue because it makes them more money if people have to break their message into two parts. Bottom line: download and use as a last resort, don’t rely on GettingOut for communication. I know it sounds great but it’s costly and buggy.
By rabbitnumberseven
When it works, it’s fine.
Just as the title says, when it works, it’s fine. Unfortunately there’s always something not working. I haven’t been able to view or send messages for over a week now if i use GettingOut . I have to log into the website in order to send messages because GettingOut won’t let me. Also, I haven’t been able to add money to the contacts account forever. No clue what happened. I only have the option to put funds on my side to be able to send messages, but they need funds on their side to be able to reply. The money issue doesn’t bother me as much as the messaging issue. I’m not the only one who can’t send messages because I’ve check with others who use GettingOut .
The Worst App I've Ever Used
this app is a wonderful way to stay in contact with your friends and loved ones while they are serving time. Both myself and those I care about on the other side are very grateful that this is an option. That being said, GettingOut is horrible. It is very glitchy and difficult when trying to view the balance that you have - and you cannot see the balance of the inmates you are talking to from GettingOut , however it is coincidentally very easy to add money to both. A message can not be more than 500 characters, however roughly 1/3rd of your messages will have the majority of the content deleted, leaving half of the first sentence and the last sentence to be sent. I would also love it if you could easily access photo albums and other services offered by this app online. Their mobile website is plagued by very similar problems as their app, meaning that it is virtually unusable - but if you want to contact an inmate you don't have any other option. It is hard not to look at this company as anything other than predatory. They will take your money with ease, and then refuse to fix their service because they know that we have no other option! Overall I'm grateful for this service - but it appears that this app takes advantage of the fact that people desperate for communication will continue to pour money into their bank accounts regardless of the quality of their service.
By 100waste
Terrible service
Only giving this place a 1 rating because I can’t give them a 0! Setting up an account online was a hassle and was not able to log into them from the website or GettingOut , I could only log in from an email from them. Funds were deposited and I had a few messages that were sent back and forth without all of the content and pictures were also not sent. I also tried to get a refund of my finds when the inmate was released as they will only refund you on a calling card if your balance is under $50 AND you can’t get YOUR money refunded from an inmates account unless you have their booking number or pin which makes no sense as they can find the inmates not problem on the site or even when I was on multiple calls that exceeded the time they told you you would be on hold and also being hung up on after being on hold 15 min another time. This is a complete waste of time and money and it’s sad when all people want to do it talk to their loved ones.
By micaelamolyneux
Don’t waste your time
In the last week I spent over $200 in order to talk to my significant other. The majority of the time I cannot see what he is texting me because it says that it is having issues and to try again later. During video chat it ends and says that it was having trouble starting the video chat while I was visiting my significant other. I’ve called customer service and tech-support and they just say it’s a glitch. I’m sick and tired of you guys blaming it on a glitch when you have a lot that needs to be done with these apps. I spend lots of money in order to talk to my other half and you guys are making it extremely difficult in order to do so. I highly suggest you take care of the issue before you lose me as a customer. I am quite frankly really tired of tech-support blaming it it was a glitch when we all know it’s not. Do your job and fix GettingOut before you lose me as a customer
By downinthetreme
Charged me and yet my deposit won’t go through.
First off my loved one was not found on GettingOut but was found when I called. I have been charged and yet the deposit has not gone through and when I call customer service there is no way of speaking to a human, only automated messages. I have emailed twice and heard nothing back! Updated: I called the number on this app’s website which clearly states “to make a complaint call” I called and the customer service rep was beyond aggressive and rude. He immediately told me to call the number I had already tried that led to an endless loop of automated prompts that have no option to speak with someone. His yelling was honestly the worst I’ve ever experienced with customer service, obviously Telmate and Touchpay know we who use these services are in a desperate situation to speak with our loved one and they don’t care if it works for us. At this point I have paid and the money has still not reached my loved ones account.
By baby dates
App & Costs
I think you should be able to send messages with pictures for #1 and for #2 it should go back to how it used to be instead of when the inmates call per minute now it should be per phone call like before. It was so much cheaper when they used to call it was only $2.00 to $5.00 per phone call for 20 minutes now it’s insane for what you charge us to talk to our loved ones!! On top of the fact they don’t get 1 free message a day but 2 min free of kiosk time. Which means they can’t even see the pictures we post for them to see. Which is even more speedy for us. An we have to pay to post pics an sometimes even when they’re appropriate they get denied!! Messages each way are speedy! Shoot something has to give especially with the covid right now an so many people out of work. Free reply’s for inmates? Free phone calls on certain days home besides a 1 minute phone call?
Needs some improvements
GettingOut has worked pretty well in helping me and my loved one stay connected. There are a couple things that could really use some improvement though, mainly focused on notifications. There is NO notification tone or missed notification badge to go with GettingOut so unless I am literally staring at my phone or open GettingOut every time I pick up my phone I wouldn’t be aware if I have received a message. Also the time stamps for messages sent and received are way off...not sure if it has something to do with how the messages are sent through the system but there should be a way to adjust these to the time zone you are in. I think once those important are made this would be a 5 star app for me.
By izzybitzyspyder
This company should be ashamed!
My daughters father is in a facility that switched over to using this while he was there they refuse to transfer credits so all the money on the original account was wasted. In addition GettingOut is not at all user friendly and I’ve gotten at least 5 errors since setting it up yesterday. It won’t let you send pics most of the time it’ll just come up with an error. The only thing worse than GettingOut is the customer service. I spoke to 2 people the first had a thick accent and kept telling me I didn’t understand that I had deposited money in the wrong place but he didn’t understand me. The “supervisor” spoke much better English but was just as dim god help you if you have a problem on here Bc you’ll waste your money trying to figure out GettingOut and then you’re gonna waste even more time trying to talk to customer service.
By We move mountains
THIS IS A GREAT IDEA, BUT NEEDS A LOT OF IMPROVEMENTS
I was so excited to find out GettingOut was available. I downloaded and have had so many problems already. I can deposit money to my fiancé only half of the time and to deposit money into a separate friends and family account to be able to message him, was impossible until I called customer service and did it over the phone. Plus, twenty five cents per message? Are you serious? At least lower the price for the messages or something. I cannot even imagine what it will cost to try and do a video visit (if it will even work.) It is so exciting to be able to talk to your loved one and it is ridiculous to have to go through all of the stress to use this, especially considering you are going through enough stress as it is if you are using GettingOut to talk to someone.
By Annshinique
How hard is it to fix ?
The time is inaccurate on GettingOut . I don’t know what time zone it’s going by. GettingOut crashes and tells me there is a problem with my location, forces me to lose my message I’m in the middle of typing, log back in and then start over constantly. It also doesn’t notify me unless my screen isn’t on and GettingOut isn’t open. Simple fixes can improve GettingOut tremendously. Also the not being able to add the same amount from your card within the same day will block your card or account is ridiculous. I wish I could rate GettingOut even lower. Sending and receiving is the only plus for me.
By raining every day
Good but expensive
I love GettingOut because it allows me to communicate with my loved one but the charges are RIDICULOUS! It would be nice if I could add money to his commesary AND add money to my account at the same time for a lower cost! I get charged to add to his AND then I get charged to add to mine and it's killing me! I spend close to 200 a MONTH just to communicate and put money on his commesary. It's like being raped by a company who knows you have no other options, kind of like medication and food... Gotta have it so they charge out the you know what for it and if he tries to answer my video call but we have no video I'M STILL CHARGED to hang up and call back... Taking advantage of people is sick and that's exactly what I feel like is happening... It's basically a legal scam
By RUkidding me!
So bad it’s criminal
First, dealing with a loved one in prison is hard enough. Let’s add to that a shred of hope you can text them, something shown to help both family and inmates during rehabilitation, and put in a glitch system that keeps logging you out, charges a quarter per text while charging the in mate .03 a min, and messages that come in randomly because you are being kicked off after each text. Oh!! And notifications don’t work. GettingOut is the worst I have ever used. I know someone in government made it cuz a 4 year old could have built something better. This was a real heartbreaker for Me and my family. Whats worse is Get Out has a monopoly on the whole thing so if you want to tell a loved one “yes, you did bad, but I love you and I’m here to help you find better”, be ready to pay through the nose and with crappy service.
When GettingOut wants to work properly it is great! Being able to message him and talk to him pretty much all day is amazing. But there are times it takes HOURS for me to reply because it logs me out or just won’t load the messages. Get the bugs worked out and fixed it would be even better. The website on my laptop does the same thing and when i post pictures for him to see, it double posts and I get double charged. Thankfully they have refunded me when this happens but it happens everytime i post pictures. Again get the bugs fixed and worked out and this really is a great thing. I love my inmate and being able To talk off and on all day helps us both to get through this time.
By Madisunnny
Many flaws, prepare to lose money
Sending messages is brutal, each time I send one it costs me a quarter which adds up fast when GettingOut deletes over half of what I wrote each time I send one. I’ve had to send each message in little pieces over and over again rather than one big message because it doesn’t send my full message the first time. Also, the conversation won’t show the right times so that’s another annoying detail. Not only that, my pictures won’t go through so I’ve spent money on pictures that my contact cannot see. I’ve tried to use GettingOut to communicate and it just makes it frustrating while spending all my money. We’re in a tough situation already, why does this system have to make it worse. Please fix these glitches.
By gerty smith
Super buggy
There’s no other option for me to message and talk to my loved one so I’m stuck using this either way but when a 500 character message is $.25 and a 30 minute call is $5 you’ve got to think someone is making enough money to hire one programmer to spend a few hours to work out the kinks. The time/date stamp on the messages are NEVER right, so I have no idea when messages are actually sent. Half the time I type a message and it just disappears. Notifications don’t work. These are simple things which is why it’s so annoying, it wouldn’t take much to fix them but they couldn’t care less because they are getting our money either way. That’s how it is when you have no competition.
By Craycray12
Notifications automatically turn off
I never get any notification that my loved one sends me a message and the notifications are turned on for GettingOut in my IPhone settings. When I go to the settings within GettingOut , the notifications are always switched off. Why??? Even when I flick them “ON” they always turn back off. In addition, the time is never right. My loved one and I are on the same time zone and yet it shows the messages being sent 7 hours in the future. Could it be any harder to communicate with your loved one doing their time?! Update 1.8 to “fix bugs” still has bugs.
By StarryIceWolf
I really only use GettingOut to text a loved one who is serving time. But I only get alerted to a new message about 20% of the time. I always have my phone with me but without some sort of alert I don’t realize he has replied. And then I feel bad for not replying to him. *******UPDATE****** So after 4 months of using GettingOut I actually bumped it down from 2 stars to 1. Frequently there is a “temporary error” where the system is down for hours. The website and GettingOut are linked so when one goes down the other goes down. Very frustrating when it’s time to do a video chat and you can’t because the whole system is down. And when it come to video chats the audio and video generally are NOT in sync.
By crissydot
Over the past month their as been so many issues within GettingOut. Starting with myself typing a message then a pop of location service isn’t found and I’ll lose my entire message!! Which gets frustrating after awhile. When my money is low on GettingOut I try to add money but it keeps declining my card. I had to call the company and wait over ten minutes to have the call dropped twice and then pay more to have it done over the phone. Then I don’t receive any notifications when I get a message which is frustrating because I will not know when the inmate messages me until I manually check GettingOut . I hope all these issues are fixed ASAP.
By Kanxyeezy
Ok app but time/date are funky
App is ok for sending messages and making a deposit to phone account. However when sending and receiving messages from someone the date and time are off by a lot. I can never tell when the message was received and sometimes it’s not in order. Wish the time was correct for our time zone since we both are in the PST zone and wish it was more like a text message screen.
Vita M 1 month ago
I had a charge to my account that they have no record of receiving. After multiple phone calls and emails to them, they still can’t find where that money went. Customer service is a joke-no one knows what the hell is going on & they do not care.
Joseph M Kearns 1 month ago
By far the worst website in terms of development and maintenance that I have ever seen! At any given time, half the features on the website don't work! Plus, they want to charge you for everything - even a computer-generated text message on your account's lack of activity. The cyberworld seems to be crawling with piranhas like this who in one way or another look to prey upon some of the most vulnerable people and their families. Even worse are the websites who are suppose to "call out" these types of companies but instead give them a pass! Recommendation: find other ways to get support for your loved one or friend who is in jail. Anything is better than these guys.
Michael Kearns 1 month ago
In my 30 years of working with computers/websites I have never, never seen anything as poorly designed and inconsistently operational as this one. At any given time, various aspects of this website do not work. For example, over the past couple days, I have sent 2-3 messages but now they are nowhere to be found (like they never existed). In addition, I can click on a link and half the time it just takes me back to the beginning. I can deposit money for an inmate yet I cannot see what the balance is or if he was ever able to use it. That is if I can look at his account at all - sometimes I can sometimes I cannot! The manager or CEO of this company should be arrested for ripping people off! I believe that it is a rip-off by design. He/she should be ashamed of this website/service. Every little thing cost money: to sign up for a automated text message about non-use costs $3.99? Really? You need to be reported to the Better Business Bureau, Yelp, Google, etc! Rest assured I will do my part!
Richard Alan Reeves 2 months ago
A total scam. they take your money and then tell you that the inmate has access when he doesn't. They are no help when asked. All they say is "it's in his account, but he doesn't have an account and they can't help you find it. Then after 6 months if you haven't found it, then they can claim that it is abandoned and take the money themselves. DO NOT SEND ANY MONEY. You will not get it to your inmate and you will not get a refund.
Bob 6 months ago
Piece if crap. No support. Used it for months (with lots of issues) and then today refused my login. Reset password and acct balance gone. Loaded moe $ and still says balance is zero. Forget support - that's a black hole. Really - it is criminally bad. And they don't care.
JM McSee 6 months ago
This is actually horribly cruel to force people to spend hours trying to use this app!! WHY is not fixed!! Its a terrible app. The reviews are horrible and no one seems happy with it. It just makes me wonder if anyone gives a rat's ass about people and their isolation. This seems almost intentional. There are so many glitches and deadends when you try to schedule a visit or message it borders on criminal. But nothing is done to fix it. Seriously riduculous. My request is that if ANYONE can figure this app out - please give us some tips on how you did it!!
Diane Salais 11 months ago
The "Getting out" app is a scam for people on the outside desperately trying to communicate with incarcerated sons, daughters, friends, you name it. App creators found another way to take advantage of people desperate to reach family members friends. My son is incarcerated and he said he only received one of several messages, I deposited money on the account for. Calling "Getting Out" support, was no help, they tell you the messages were delivered. Unable to send photos either. "Getting Out" blames that on the facility. On a scale, I rate the Getting Out app double negative stars.
Kadesha Anderson 1 year ago
Do not download or use this app it does not work have been on the phone with customer service all day very rude people they do not wanna help even telling me false information they dont even know what they are talking about i cant even see my loved one because of this scam app smh do better !!!!!
Elaine Jones 1 year ago
Hello please validate my account. It is not working. Thank you
Jane Kelley 1 year ago
Called for a refund on 6/28/23 Still waiting. Inmate was expedited to Florida on. O6/27. Inmate name Matthew Kelley, id# was 13096956 at the clackamas county jail. You take the deposit the same day that it is made, why is it taking so long to refund it.
Enough said 1 year ago
It let's you load money but that's about it. I don't find it helpful at all. The "help" feature doesn't even help, it won't let me submit. I've reached out to customer service but no one answers the phone. Seems like a scam to me! Don't trust it!
LaVida Scott 1 year ago
I created a new account and I have added money to it & everytime I sign in it ask me to make a deposit. And last week when I made the account it would let me pick my cousin name. And today it want let me pass make a deposit/ view profile and I make two $10 deposits already
Wanda 1 year ago
Buffering. Not loading.
Barry arnott 1 year ago
This company is a legal license to steal. I was told by their customer service rep this service was for phone calls for an inmate to call out using "charge inmate account" option . I vas very specific in asking "can the inmate call on the telephone in Shasta County jail to call me on my cell phone.. not text of video calls just uh st a simple telephone call" I was told I could so I made a deposit responded to their email to activate the account told I could get a refund within 180 days..all a lie after I deposited funds and could not use this system I called customer service again and was told this is only for video chats sending pictures and texting..I asked for a refund and was told the money was pn the inmates account and I could not get a refund.DO NOT USE THIS DECEIPTFUL SERVICE CUSTOMER SERVICE REPS ARE OBVIOUSLY NOT TRAINED OR THEY ARE TRAINED TO LIE
Richard Burke 1 year ago
I noticed your sorry ass deleted my review. It raked you over the coals. This is a bullshit, broken down app that doesn't work a MAJORITY of the time and is criminal to spend money on. I'm complaining to the prison authorities about the poor service and worse customer service and the rip off policies you are allowed to get away with. You will never see a dime of my money. This is a con and shame on you for billing yourselves as a legitimate business, you're not.
Richard B 1 year ago
This is the worst app ever. It's unreliable, almost always broken down, no customer service or support and when you finally wake someone up on the other end they have a snarky, bullshit attitude and aren't really trying to help you. I say F EM. I'll figure out something else but please don't put a nickel on this bullshit app. They just grab your money and you ll never hear from them again.
Amy 1 year ago
I have yet to be able to conduct a video visitation through getting out. The app and website both seem to have a confusing layout full of non-functioning links and non-existent buttons which I assume should be there but are not. I mean, I'm no website or app developer, but it only makes logical sense to me that there ought to be either a "Next" button or else an explanation as to why there isn't one. Maybe it's just that my computer, which is a common laptop used within public education institutions, is incompatible, and my government funded free-to-me Android telephone is also probably not a common device so therefore does not work with the code? I have no idea. I understand that incarceration is a punishment for those incarcerated but man... I'm so very frustrated and sad after having no contact with my boyfriend with whom I have known for over five years and have not been able to speak to for two months now, aside from two brief but expensive phone calls from the jail.
Donna clay 1 year ago
Junk you would think all the money yall making off people in a hard time get your technology up to date home wav seems to have can't get no one on the phone junk shame on yall
Angela 2 years ago
I can send messages and receive them on the app but I can no longer get video phone calls from my daughter the app was working I was getting her video calls but now I got another phone same phone number I installed both the apps again with all of my information and I have money on the apps but the video does not pop up and I get no notifications that she's trying to video call me it's saying on her end that I've disabled the app the app is not disabled it is working I'm sending messages to her but I cannot get any video calls from her for some reason it has stopped working
Maria 2 years ago
I just deposit money and when I want to write a message it's said deposit money IT IS NOT WORKING don't put money there I called the customer service no people alive to help you fix the problem only a robot machine WORST SERVICE I ever used I don't know why they cancel Jpay on email messeges you can use it for money send only that was the Best app service I used
Is GettingOut Safe?
Yes. GettingOut is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,885 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.8/5 . Justuseapp Safety Score for GettingOut Is 20.7/100.
Is GettingOut Legit?
Yes. GettingOut is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,885 GettingOut User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GettingOut Is 38.1/100. .
Is GettingOut not working?
GettingOut works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support .
How was your experience with GettingOut? Post a Review
Leave a comment:
Alternatives
Protect yourself online with Justuseapp Privacy Cards
How does it work.
- Signup for Justuseapp Cards.
- Create up-to 24 virtual cards per month.
- Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Your real card info stays hidden.
- Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Zero stress.
- Be safe from hackers and unwanted bills. Get started today!
GettingOut Visits APK for Android
- User Rating
Key Details of GettingOut Visits
- Currently available at select facilities.
- Last updated on June 19, 2024
- There have been 8 updates
- Also available on
Clean (it's extremely likely that this software program is clean)
Developer's Description
- LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
Explore More
Prank Sticker WaStickersApp
microphone ear speaker Non Spy super hearing
WaStickerApps: CODM
Character.AI
ChatGPT - AI Texting Chatbot
Google Duo - High Quality Video Calls
Chat Random
True ID Caller Name & Location - Caller ID
True ID Caller Name Address Location Tracker
Voice Recorder with Caller ID
Message Style i-OS13
Full specifications, related software.
Friend Search for WhatsApp
Find contacts easily
Psiphon Pro - The Internet Freedom VPN
Access everything on the open internet with psiphon pro.
WhatsApp Messenger
Write and send messages to your friends and contacts from your Android device.
Telegraph Messenger
Telegraph Messenger is an UNOFFICIAL messaging app that uses Telegram's API and add new features like real multi account system, download manager ...
Your version of Internet Explorer is out of date and no longer compatible with GettingOut. Please try using another browser or upgrade your current version of Internet Explorer by clicking here .
How do I set up my computer for at-home visits?
You will need the following:
- A computer.
- A webcam and microphone, or a computer with these components built in (most laptops have these built in).
- Latest version of Safari and Firefox. Using other browsers may not load the page appropriately in order to begin your visitation.
- Latest version of Flashplayer must be installed on the browser you are going to use for your visit. If you’re not sure what version of Flash you have, go to http://get.adobe.com/flashplayer/ and update your computer to the most current version for free.
- A high-speed Internet connection is recommended. Dial-up and satellite are not supported.
- When using a Wi-Fi connection, you may experience a lag or delay depending on the traffic of your connection. Internet connectivity issues are not subject to credit.
- For the best visit experience you should use headphones, but they‘re not required.
- You can test your webcam and microphone for at-home visitations: https://visit.telmate.com/test
- We cannot assist with downloading and installing newest Flashplayer or browser versions.
- We cannot guarantee that your visit will be issue free as internet connection, camera, and microphone problems could exist that our test cannot identify.
See Also: What Adobe Flash Player Settings do I need to choose to start my visit? How do I invite an inmate to a video visit? How do I start a remote visitation?
Back to Help Center
Terms of Use governing use of GettingOut services state that all services are intended to be used by persons over the age of 18.
To continue, please enter your date of birth to confirm you are over the age of 18.
IMAGES
VIDEO
COMMENTS
8. Click the desired length of your visit. 9. Click the time you'd like the visit to start. 10. Click the green "Confirm" button. 11. Read and accept the terms of video visits by clicking the check boxes next to each statement and then clicking the green "I Agree". IMPORTANT: The inmate must accept your requested visit before it can ...
With the GettingOut Visits app, it's easy to visit anytime, anywhere from your mobile device! • IT'S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You'll use your home computer ...
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot - and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it's easy to visit anytime, anywhere ...
Video visits are video chat conversations available at your facility lobby, from your personal computer and now, at select facilities, on the Visit Now Android app.With video visits, our state-of-the-art system allows inmates, friends, family and loved ones to enjoy more personal, longer and more frequent visits.
This video will show you how to schedule a visit for the first time. Scheduling a visit is as easy as 1, 2, 3. Step 1, log in to www.gettingout.com and deposit funds. Step 2, find your friend and suggest a time to visit. Step 3, wait for your friend to accept your invitation. Search for your friend by choosing their facility, choosing whether ...
About this app. GTL's GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved ...
GTL's GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send ...
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot - and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it's easy to visit anytime, anywhere ...
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit ...
Scheduling a visit with your loved one on GettingOut.com is as easy as 1, 2, 3. Watch this short video to learn how.Step 1, log in to www.gettingout.com and ...
Do you know how to start your video visit when it's time? Watch this video to find out how easy it is! ... GettingOut. s o n e o t p d r S g t 9 m r 6 7 M l ... GettingOut Mobile App. GettingOut. 957 views ...
Send messages, make deposits, and share photos with our FREE Android and iPhone mobile apps. No matter where you are, our mobile apps help you stay connected with an incarcerated loved one or friend. Send messages, uploads photos, and make deposits on the go! GettingOut by Telmate helps friends or family connect with incarcerated inmates.
Look no further than GettingOut Visits, an amazing app that allows you to text and video chat with your family members or friends in prison. This app has revolutionized the way people communicate with their incarcerated loved ones, bringing them closer together despite the physical distance.
The GettingOut Visits app is a free mobile application that allows users to video visit with their incarcerated loved ones from anywhere and at any time. The app offers a Visit Now feature that eliminates the need for scheduling and allows users to video visit on the spot.
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit ...
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot - and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it's easy to visit anytime, anywhere ...
Read the latest user opinions and reviews for GettingOut - GTL's GettingOut mobile app is rooted in the power of relationships. ... Yes like I said it has a lot of problems but this and the video app are a great way for me to keep up with my friend in jail in another state. ... there was an issue with your visit. Video failed to start ...
Step 3: Visit Now! Click on "Visit Now" in the "Online" section. NOTE: If the inmate is available, the visit will start shortly. If the inmate is not available, you will be notified and can schedule a visit for later. Visit Now! Page 1 of 113 1 2 3 › ».
You'll need to verify who you are by providing information like your date of birth, address, last four digits of your social security number, and more. You'll also need to confirm that you own your phone by responding to a text or phone call from Telmate. If you're at the kiosk, you'll need to scan or swipe your ID and take your photo.
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit ...
Adding a Contact is easy. First, log in to your GettingOut account and deposit funds. Then, schedule a suggested visit with your friend and wait for them to accept. Log in to your GettingOut account and click on the Contacts tab and find your friend. Next, click on the Schedule Visit button and continue. Once you visit, your friend will be ...
We cannot guarantee that your visit will be issue free as internet connection, camera, and microphone problems could exist that our test cannot identify. See Also: What Adobe Flash Player Settings do I need to choose to start my visit? How do I invite an inmate to a video visit? How do I start a remote visitation? Back to Help Center