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Trafalgar Travel Ltd - Spanish Town

Trafalgar Travel Ltd - Spanish Town is a Travel agency located in St. Jago Shopping Center, Spanish Town . It is one of the 28 Travel agencies in Jamaica . Address of Trafalgar Travel Ltd - Spanish Town is Shop #23, St. Jago Shopping Center, Spanish Town, Jamaica. Trafalgar Travel Ltd - Spanish Town can be contacted at 18769842762. Trafalgar Travel Ltd - Spanish Town is rated 4 (out of 5 stars) by 15 reviewers on the web.

Some of the places around Trafalgar Travel Ltd - Spanish Town are -

Within less than half a Kilo meter of Trafalgar Travel Ltd - Spanish Town, you can also find Saint Jago Shopping Center, St Jago Ultrasound & X-ray, Lunielles Essentials, ST JAGO AUTO AIR CONDITIONING SALES AND SERVICE, St. Catherine Adult Correctional Center, National Works Agency, Spanish Town Public Hospital, Spanish Town Adult Correctional Centre, Spanish Town Public Hospital, Dharma Medical Center, Kris An Charles Investments Co. Ltd., BNS ATM, NCB ABM, Saint Jago Shopping Centre, MoneyGram, Spanish Town Hospital, The Paediatricians, Premier Medical Centre, Burke Road Medical & Dental Centre Ltd. and many more.

Shop #23, St. Jago Shopping Center, Spanish Town, Jamaica

Contact number of Trafalgar Travel Ltd - Spanish Town is 18769842762.

Rating of Trafalgar Travel Ltd - Spanish Town is 4 out of 5 stars.

Address of Trafalgar Travel Ltd - Spanish Town is Shop #23, St. Jago Shopping Center, Spanish Town, Jamaica.

Trafalgar Travel Ltd - Spanish Town is located in St. Jago Shopping Center, Spanish Town.

Trafalgar Travel Ltd - Spanish Town is a Travel agency in Jamaica

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Businesses in Jamaica » Business » Travel Agencies and Bureaus in Jamaica contact number and location » Trafalgar Travel Ltd

Trafalgar Travel Ltd

Address: 14 Garelli Ave Kingston 10 Jamaica

Email: [email protected]

Website: www.trafalgartmc.com

Travel Agencies and Bureaus in Jamaica contact number and location

876-929-0074

Description:

Trafalgar Travel Ltd. specializes in flight bookings, hotel accommodation, ground transportation, cruises and tours. We aim to provide quality service and cater to all travel-related matters.

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Trafalgar travel ltd reservation, verify availability and request price & details for trafalgar travel ltd, branch offices, brown's town, montego bay, savanna-la-mar, spanish town.

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The Visa & Passport Application Centre (VPAC) was developed in response to the growing need for assistance in the visa and passport application process.

Our agents are available to provide up-to-date information on visa requirements, and to ensure the process is as seamless as possible. We assist with:

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Spanish Wonder

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End Barcelona

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9-Day Spain Tour of Madrid, Seville, Granada and Barcelona

9 days, 1 country and 9 cities

Accommodation

8 Breakfasts, 4 Dinners

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Savor shared moments with locals enjoying sangria in sun-dappled courtyards, zesty paella and the sounds of the Spanish guitar. On this journey, you’ll explore the wonders of Spain, from the ornate walls of the Alhambra to the Gothic Cathedral and Giralda Bell Tower in Seville.

Looking to book in a group of 9 or more?

Deals, savings and exclusive private touring options available plus if you need a different date or itinerary change we can create a custom trip. Contact us for more details

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Low deposit from $200

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Choose to end your tour in Barcelona or, alternatively, return to Madrid.

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This tour ends in Barcelona after breakfast with a transfer to Barcelona Airport El Prat.

This tour ends in Madrid. 

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Day by day itinerary

9 days itinerary trip from Madrid to Barcelona visiting 1 country and 9 cities Choose Your End Location

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About this trip

Sightseeing highlights.

Explore Toledo, Madrid, Córdoba, Seville and Barcelona

Discover Valencia and Peñíscola

Visit an inlaid steel factory, the Synagogue and Santo Tomé in Toledo, Córdoba's Mosque of the Caliphs​, the Cathedral in Seville, Granada's Alhambra Palace

View the Royal Palace and Cibeles Fountain in Madrid, the Cave Homes of Guadix, the Serrano and Quart Towers and the City of Arts and Sciences complex in Valencia and La Sagrada Família in Barcelona

Travel highlights

Specific transfer information can be found here:

Airport Transfers

An expert Travel Director and professional Driver

Cherry-picked hotels, all tried and trusted

Breakfast daily and up to half of your evening meals

All porterage and restaurant gratuities

All hotel tips, charges and local taxes

Must-see sightseeing and surprise extras

Audio headsets for flexible sightseeing

Luxury air-conditioned coach with Wi-Fi in most countries or alternative transportation (such as rail journeys)

Optional Experiences and free time

On occasion, hotels of similar standard and location may be utilized.

Frequently asked questions

Your search for ""

What is a definite departure?

A departure is shown as 'Definite Departure' once it has reached a minimum number of guests. That particular departure will definitely run, barring any extraordinary circumstances. We update these regularly, and you can book any departure. While it is highly unlikely a departure doesn't meet the minimum number of guests, you will be offered the best alternative dates or a full refund of any payment made if this is the case. If there are ever any changes to your departure, we will contact you.

How can I book flights for my tour? What about extra hotel nights?

You can add flights and extra hotel nights directly through Trafalgar, so that everything is taken care of, leaving you to relax and enjoy your tour. If you're booking online, once you've selected your travel dates and room type, you'll be offered an option to add extra hotel nights and flights. Alternatively, you can call us to book and one of our travel experts can advise on your options.

How much is the deposit for a Trafalgar tour?

On most of our departures, you can secure your trip today with a low deposit from just $200.

What are the different kinds of experiences available?

Each Trafalgar tour has a carefully-selected range of included experiences to help immerse yourself in a destination. But did you know that every tour also has a Be My Guest and MAKE TRAVEL MATTER® Experience? Be My Guest Experiences are the original local travel experience, letting you step into the lives of hosts who will share stories about their families and communities. MAKE TRAVEL MATTER® Experiences are conscious travel experiences that give back to the local communities, which support the United Nations Sustainable Development Goals. Our tours also include a selection of Optional Experiences which are available for an additional cost, allowing you to make your trip your own.

Can I join a Trafalgar tour as a solo traveller?

A guided tour is the perfect way to solo travel. You'll meet like-minded people traveling with Trafalgar, and you'll relax knowing you can travel with ease, forming genuine connections as you go. To find out more solo room types and pricing select your preferred departure date and continue to the next page.

Where can I find room options?

Once you've selected your preferred departure date, on the next step add the number of guests to review the available room options and find the one that suits you best.

How can I apply my past guest discount?

It's great to have you back on board - the loyalty of our guests means everything to us. To access your Global Tour Rewards discount, please confirm the name and date of your past trip once you've added your passenger details. The discount will be applied before you book.

MAKE TRAVEL MATTER® Experiences

Every one of our tours includes at least one conscious travel experience that supports one or more of the United Nations Sustainable Development Goals (SDGS). Look out for yours within the day-by-day trip itinerary.

Find out more

Net-zero by 2050

Travel knowing our 4-point climate action plan will ensure net-zero greenhouse gas emissions by 2050.

Support Local

Your tour directly supports local communities by visiting family-run businesses, UNESCO sites and places of cultural significance.

Sustainable Practices

Every part of our business, from trip design to how we run our offices, aligns to our 5-year sustainability strategy which ensures a positive impact on people, the planet and wildlife.

Philanthropic Efforts

Our not-for-profit, the TreadRight Foundation, invests in nature-based solutions to address climate change.

You’ll make a positive impact to people, planet and wildlife on this tour

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Trafalgar Tours Limited is a proud member of  The Travel Corporation  family of companies.

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Reviews 2.5.

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Overpriced Traffalgar Contrast of Switzerland tour

We just finished the Contrasts of Switzerland tour. This tour is basically some coach tickets and hotels. You are just traveling in regular coach class. Nothing special about the tour and unlike bus tours they don’t provide any information about the area while you are traveling on the train. Just book the train tickets and hotels on your own and you could save lots of money. In my opinion this tour is a ripoff.

Date of experience : August 25, 2024

Reply from Trafalgar Travel

We appreciate you taking the time to share your feedback on your recent experience with us. Our main goal is to ensure our passengers have a smooth and hassle-free journey. We apologise for any inconvenience caused and would like to learn more about your concerns. If you could provide additional information, please email [email protected], and we will ensure your feedback is shared with the relevant departments.

Mostly good...

I have traveled with Trafalgar Travels three times, and my experience was a mix of highs and lows. Here’s an honest take on what to expect. **Pros:** - **Hassle-Free Travel:** One of the standout features of Trafalgar Travels is the ease of travel. The entire journey is conducted via a comfortable coach, which makes the experience stress-free. The coaches are well-maintained, ensuring a smooth ride. - **Friendly and Knowledgeable Tour Guides:** The tour guides are another highlight. They’re not only friendly but also incredibly knowledgeable about the destinations. Local guides are also brought in to provide deeper insights, which added a lot of value to the tour. - **Quality Meals:** Most meals are included in the package, and they are generally of good quality. It’s a relief not having to worry about where to eat, as the food provided was satisfying and diverse. - **Convenient and Comfortable Hotels:** The hotels we stayed at were usually convenient in terms of location and comfort. They were generally clean and provided a good resting spot after a day of exploring. - **Efficient Touring:** The itinerary is well-organized, allowing us to cover large areas in a relatively short amount of time. This efficiency is great for those looking to maximize their sightseeing opportunities. **Cons:** - **Extra Costs for Essential Sightseeing:** One downside is that many essential sightseeing activities are not included in the base package and require additional payment. This can add up quickly, making the trip more expensive than initially anticipated. - **Inconsistent Hotel Quality:** While some hotels were comfortable, others were subpar, akin to the quality of a budget motel. This inconsistency in accommodation quality was disappointing and detracted from the overall experience. - **Complicated Refund Process:** If your tour is canceled, whether by you or Trafalgar Travels, be prepared for a complicated and lengthy refund process. I was quoted 90 days to receive a refund for a tour they canceled, which is frustratingly slow. - **Health Considerations on Coach Days:** Spending long hours in close proximity to others on the coach can raise health concerns, especially in terms of potential illness. It’s something to be aware of, especially if you’re prone to catching bugs.

Date of experience : August 17, 2024

Thank you for your valuable feedback. We appreciate your thoughts on how we can enhance our services. Our team is dedicated to creating unforgettable experiences for all our guests. We acknowledge your comments regarding the Optional Experiences and understand your suggestion that they should be included in the base price of the trip. However, we aim to provide our guests with the flexibility to visit restaurants and explore different sights at their own pace, independently from the group. We understand that each guest has unique expectations when it comes to travel. These optional experiences will only be arranged at the client's discretion. We recognise that hotel standards may vary between countries, and we are committed to ensuring that all our designated hotels meet our high standards. Your feedback has been shared with our Quality Control team, and we are dedicated to delivering the best possible accommodation experience for our guests. While we are committed to reminding our guests about basic hygiene practices to minimise health risks, it is ultimately the responsibility of each guest to adhere to health guidelines during group travel. Consequently, we focus on what we can control, such as ensuring that our drivers wipe down all surfaces daily and regularly sanitise and change the air filters. Please feel free to contact our Guest Relations Department at [email protected]. Our team is available to address any concerns you may have about refunds. Once again, we appreciate you sharing your experience with us.

Highly recommend Trafalgar

We recently took the Capitals of Scandinavia tour. Our tour director, Mike was excellent. He is knowledgeable, personable, professional, and friendly. Our driver, Tom, was also excellent. He drove us through 5 countries expertly. We definitely recommend Trafalgar. Wonderful trip!!

Date of experience : August 03, 2024

We are delighted to hear that you enjoyed the services our On The Road Team provided and found them exceptional. They are indeed a valuable asset to our company. Our goal is to provide meaningful and impactful guest experiences, uncovering the hidden gems in each destination. We are thrilled to have achieved this for you. Thank you for choosing us as your travel partner.

We signed up for Grand Italian tour and…

We signed up for Grand Italian tour and put on a waitlist as told we would hear back in 7 days. Called and told it could be several weeks but they could switch us to different dates for more $$. Meanwhile they are still advertising for this trip!! Bait and switch. They just lost a potential customer as not organized. We are going back to Globus!

Date of experience : July 07, 2024

Thank you for your honest feedback. We apologise if there was any confusion regarding your booked tour. We are Trafalgar, and we offer our guests the option to hold their bookings for seven days without any obligation. This allows our clients to finalise their plans for future travel or make payments to secure their booking. Even if our tours appear as sold out on the website, we still provide the opportunity to join a waitlist for a space. We understand that plans can change, and if a booking is cancelled, we fill the vacant slot with a reservation from our waiting list. Thank you for your feedback.

Our Best of Holland Tour was Great!

Our Best of Holland Tour was great because we did one country with a enthusiastic, and knowledgeable Travel Director. Our driver was also a very nice man with a good sense of humor. The coach was spotless and comfortable. Our Travel Director was attentive, personable and gave us insights into this lovely country we would never have had if we had not taken this Trafalgar Tour. The included breakfasts were abundant and had something for everyone and the meals were nice too. We went to many cities and experienced both urban and scenic rural areas. I felt we were given a well rounded trip I will never forget. It was well worth the money.

Date of experience : July 14, 2024

At Trafalgar, our speciality is creating lifelong memories through travel experiences with our incredible team. We understand the significant investment of time and resources involved in planning and booking a vacation. We firmly believe every little detail matters and can create lasting impressions for our guests. We thank you for being our guest and hope to welcome you back again.

Worst on line company I have ever dealt…

Worst on line company I have ever dealt with. Did not explain things, said look at your flights without explaining that I would have to be staying an extra day with NO FREE Airport shuttle. After I had paid second instalment received 4 emails requesting payment …more concerned with $ than helping. Refused to post documents, even though I ad expressly asked…do NOT book directly, use a travel agent, who will explain, print out documents and HELP:

Date of experience : April 22, 2024

We understand that your experience with our Reservations team may not have been as satisfactory as we strive for, and we sincerely apologise for any inconvenience this may have caused. At Trafalgar, we want you to have as easy and convenient a journey as possible, so we offer airport transfers to and from your tour hotel on the first and last days of your itinerary for most destinations. If you arrive earlier or leave later than your scheduled itinerary dates, you can purchase your transfer from us, provided you've also bought your extra hotel night(s) through us. We appreciate your request for your travel documents to be printed and posted to your home address. Per our Treadright policy, we are constantly trying to reduce our carbon footprint. One way to do this is by providing our guests with electronic travel documents. Also, our Travel Director is responsible for handling all the travel details to ensure our guests have a stress-free vacation without worrying about the paperwork. We appreciate your trust in Trafalgar and thank you for being our guest.

Best of Belgium, Holland and Luxembourg

The locations we visited were stunning, and the hotels and experiences were wonderful. The local guides were knowledgeable, professional, and generally guided us well, though they could have been a bit more attentive to the group's needs. However, the main guide we had for the tour seemed somewhat disconnected from the group as a whole. It felt as though he didn't fully appreciate or respect the Trafalgar travelers, as if we hadn't earned the right to be there. When we brought to his attention that some group members were struggling to keep up with his pace or wanted to take more time for photos, he simply continued at the same speed. At one point, he even lectured us on the coach, going so far as to play a podcast about gratitude and happiness. He also made it clear what he expected in terms of reviews and tips, discussing this three days before the tour was over, which felt inappropriate. I've taken many Trafalgar tours before and have always loved the experience, with guides and drivers who were attentive and accommodating. Unfortunately, this was my worst experience so far. It’s worth noting that this guide was not local and had no personal connection to the areas we visited, which may have impacted the experience. This is something I will consider for future trips.

Date of experience : July 29, 2024

Thank you for taking the time to provide us with your feedback. We appreciate your continued patronage and are honoured that you have chosen Trafalgar for your travel needs. However, we are saddened to learn that your recent travel experience did not meet your expectations. A great Travel Director is essential to our guests' overall enjoyment and comfort on any of our trips. For this reason, we take great care in selecting our team members based on their in-depth knowledge of their assigned tasks. We are surprised that this may not have been what you experienced on this rare occasion. We assure you that your feedback has been shared with our Operations Manager for their attention and appropriate action in the future. We understand there may have been confusion regarding the Travel Director's comments about optional gratuities. Please know that tipping and our Travel Directors typically explain the gratuity process and suggest appropriate amounts to guests based on past feedback. However, we will review how this information is presented to ensure that it is respectful and appropriate in tone. Your feedback is invaluable to us and we are grateful for the opportunity to improve our services. Thank you for bringing this to our attention.

Poor customer service

We have not commenced our Great European Tour to depart London on 19/5/24 and already have had poor customer service and disappointment. Our travel agent in Australia received an email stating that the hotel in London had changed. Our agent last October tried to reserve a room at The Tower Hotel but it was booked, so booked a room at Lalit within walking distance and non refundable.We now find out the new hotel, Thistle Marble is over 30mins away by taxi. The travel agent and I both requested either a shuttle or taxi to collect us but were rudely declined.

Date of experience : April 16, 2024

Thank you for sharing your review with us. We apologise that you are not satisfied with your pre-tour experience so far. We strongly recommend that you book your accommodations directly through us at Trafalgar. However, we understand that availability can be limited and may not always be possible. We understand your travel agent has attempted to secure a room at The Tower Hotel. However, if circumstances beyond our control require changes or if we can make improvements, we reserve the right to substitute hotels, as we have done in this instance. We apologise for any inconvenience this may have caused. We are glad to hear that our Reservations team has been able to assist you with your travel requirements. We look forward to welcoming you on the tour.

Never will we travel with Trafalgar…

Never will we travel with Trafalgar again. Paid top price and got budget tour from Madrid to Barcelona bus tour. Very little stopping to take pictures and shown very little tourist attractions. All about going from start to finish and nothing in-between. So disappointed after travelling hard way around the world.

Date of experience : August 05, 2023

Thank you for your review. We hope you had the chance to immerse yourself in the Spanish culture during your trip and enjoyed the warmth and hospitality of the locals, the delicious cuisine and the country’s rich history, which is all unique to this beautiful country. However, we were concerned to learn that you felt certain aspects of the trip could have been improved. Exploring this beautiful country in a condensed amount of time can be quite an adventure, and we strive to include the perfect amount of time at each location for in-depth discovery; there are certain towns where we wish to stay longer. We have shared your feedback with our Operations team as we constantly strive to see where our itineraries can be improved. That said, we still hope you have taken some lasting highlights during your time away with us.

Incredible week in Tuscany on the Rome…

Incredible week in Tuscany on the Rome and Tuscan highlights tour. We loved our travel director Tyson, so knowledgeable and full of stories. The hotel in Montecatini was an excellent location, steps away from the town square. We also enjoyed the relaxed pace of the trip. Would do this trip again in a heartbeat.

Date of experience : June 01, 2024

We value your excellent feedback. Thank you for choosing to travel with us at Trafalgar. Planning and saving to book a vacation is a significant investment. Our teams are dedicated to creating and bringing to life the most amazing trips for our guests, so we are thrilled to hear that this has been reflected in your experience. It was our pleasure to host you, and we look forward to welcoming you again.

Never again with Trafalgar Tours

We booked a Splendors of Japan Tour with Trafalgar and my husband was medically unable to go. We gave them 3 months notice and had to write 23 emails and make over 12 calls to get a partial refund. Their service is so poor and the right hand does not know anything about the left hand. We would NEVER use them again and tell all our friends how poorly they treated us. We mostly received these automatic, "no reply" emails and when you actually speak to someone, they put you on hold several times, for a lengthy hold and have nothing to offer except lip service! Terrible business, terrible service and we booked, they never shared with us they would penalize us for canceling 3 months advance!

Date of experience : January 09, 2024

Thank you for taking the time to provide us with your valuable feedback. We would like to take this opportunity to acknowledge receipt of your concerns and express our apologies for the level of service you have received from our Contact Centre that did not meet your expectations. We would like to acknowledge the cancellation you submitted three months prior to your scheduled travel date. We understand that you are aware of our booking conditions, which stipulate the industry standard cancellation fees. We cannot investigate the conditions surrounding your booking as we need your booking information. We are committed to providing our customers with the highest level of service. As such, our Guest Relations Department would be happy to assist you with any necessary documentation required to claim your travel insurance. Once again, we would like to thank you for bringing this matter to our attention.

Best of the Canyonlands

My husband and I went on the Best of the Canyonlands - Denver to Las Vegas. It was such a great trip. I enjoyed getting time to hike around the national parks and getting to see so many parks in just a week! And my favorite location was Monument Valley. An absolutely stunning place - the colors, landscape and rich history. It was nice being able to get to all these places and not have to plan the driving ourselves. Can't wait to try out another destination - next on my list is the Northeast!

Date of experience : June 27, 2023

Thank you for being our guest and sharing your feedback with us. It is always wonderful to hear back from our valued guests and know you have enjoyed your journey with us. Our teams constantly strive to curate and bring to life the most amazing trips for our guests, and so it's great to hear that this has come across. Furthermore, we're happy that like-minded people and our professional team accompanied you.

Trafalgar overcharged us for pre paid…

Trafalgar charged us for pre paid gratuities. Suggest you don’t pay these in advance to Trafalgar. We found Trafalgar asked for almost NZ$80 ( allowing for local currency exchange rate) more than the tour leader and driver expected or would have got. So far Trafalgar hasn’t responded to our request for a refund of the overpayment. Also the ‘included’ meals at local venues were very poor quality with the exception of one. Only one hotel had air conditioning. Very few USB charge points on the bus worked. However The tour itinerary and tour leader were great.

Date of experience : June 17, 2023

Traveled all night USA to Fr

Traveled all night USA to Fr, can’t wait to get to see the hotel to freshen up and do some sightseeing. When I arrive with 4 pieces of luggage, at 9am, I am told, with an attitude, check in is 2pm, so here I am sitting in the lobby with my luggage, my very, very costly vacation is already ruined, never again

Date of experience : September 24, 2023

Thank you for your review. We are sorry that during your booking process, you were not well informed that the official check-in times vary from hotel to hotel. Should your flight arrive in the early morning into the city where your trip begins, you may find yourself arriving at the hotel before noon, and it could be early afternoon before your room is ready (Two pm or Three pm). Hotels try to prevent this from happening, but check-in times cannot be guaranteed. The hotel can suggest how any spare time could be used to sightsee, relax or enjoy local restaurants while your room is being prepared. When arriving at your first hotel, check in at the main reception desk. The reception staff will need to know your name and that you are travelling with Trafalgar. When your trip begins, check-in will be managed by the Travel Director, who will advise you on procedures and hotel features before arrival. They will secure keys and oversee the delivery of your luggage to your room. Thank you for choosing Trafalgar as your travel partner, and we hope that you have an unforgettable travel experience.

Dont risk your money with Trafalgar

Trafalgar cancelled our tour booking without our consent because I asked about if there was availability on another tour. Never did they mention that enquiring about another tour they cancel your existing booking. Now the tour is full and I have spent $18,000 on Qantas airfares and accom. Tour booked in Jan 2023 for Sept 2023 tour. Nobody takes responsible and nobody will call me to discuss. Family of 4 holiday ruined,.

Date of experience : May 26, 2023

Trafalgar Tours really let us down on…

Trafalgar Tours really let us down on our South American trip. Poorly spoken guides, dirty busses , a very dangerous bus ride and a very boring itinerary with very few extras on offer. The Peru portion was great but the Chille, Brazil portion was very poor and the only reason why we enjoyed Argentina was because we had been to Buenos Aires a few times. The guide in Bariloche was seagull and uninspiring. I have done many trips with Trafalgar and Insight and this one was seriously lacking. What was even more disappointing is I wrote in my review all the complaints and no one apologised or adressed the issues hence my review here.

Date of experience : November 01, 2023

Thank you for taking the time to share your feedback with us. We appreciate your input and apologise for any inconvenience you may have experienced. Please provide us with your booking information so we can investigate what happened with your booking. We always strive to offer our customers the highest level of service, and our Guest Relations Department is available to assist you with any inquiries or concerns. Please don't hesitate to email our Guest Relations Department at [email protected].

DO NOT RECOMMEND!!

DO NOT RECOMMEND!!! Trafalgar cancelled my trip too Santa Fe (which is understandable and accepted as their may not have been enough people booking, or COVID or whatever). The 90-100 days quoted to get a refund for the trip the company cancelled is NOT ACCEPTABLE. It has now been six weeks and Trafalgar still has my $3300. Calls to the service center take HOURS on hold. Horrible customer service. Horrible refund policy. Definitely disappointed.

Date of experience : April 13, 2022

I'd like a full refund

I'd like a full refund. On our first day, despite the fact that we were aware of additional extra's, we were forced by our Tour director to pay up front on that very day for additional extras as 'everybody does them' so he said. Most hotels were out of town so there was no restaurant choices should we have not been forced to take up the 'optional experience'. The food at the restaurants was certainly not worth the money we paid . The first was Dinner and Drive to Torpichen at 70.00 pound per person. We were supposed to have a Piper, but the hostess at the Restaurant told us that The Tour Director only paid for the cheap version so the Piper did not play. He was there waiting as a few of us had a chat with him. The hotels were pitiful and some only 3 star, one hotel we stayed in (Plymouth) had pubic hairs on the bathtub and bed bugs in the bed, the tiles were falling off the bathroom wall and there was mould on the ceiling. I sent photos to Trafalgar on Messenger but I have had nil response. Some hotels had no air-conditioning at all. Most comfort stops we were given 15 minutes, we would pull up and there would be another 4 bus loads of people with only 4 ladies toilets. very unacceptable. Additionally, on the bus the next day, we were forced to listed to a Podcast which lasted approximately 20 monutes, on 'gratefulness'. The tour director then advised us we would soon receive a survey which I also posted his comments in Messenger to Trafalgar, he advised us we should rate him 10, what a joke. The Tour director, then name some of the people who had completed their survey, I would have thought this was a breech of privacy?? We had previously completed two tours with another company with another company prior to joining this tour through the British Isles, we had NO complaints whatsoever.

Date of experience : June 13, 2024

Thank you for your feedback. We apologise for any disappointment caused during your tour. Please get in touch with our Guest Relations Department at [email protected] regarding the refund. Kindly provide the team with booking details and a complete account of your experience. Once again, we apologise for any disappointment.

Best of Italy Tour for 13 days, really 11 days. Recommendation: Do NOT take a Trafalgar Tour of any kind!

Best of Italy Tour for 13 days--actually 12 days. This was our 2nd Trafalgar tour--1st was Egypt---also terrible! 1) Could ONLY understand about 10 % of the travel director's harangue. Her name was Frederica. The same situation occurred in Egypt. 2) The bus driver named Theo was surly and rude. 3) The Travel Director constantly sold the extra excursions. These were 2.5 times more expensive then privately-made tours. Example in Rome--Crown Tours. 4) The food was terrible. 5) The hotels were at best 2-3 star. NO AC, low water pressure, and the breakfasts were poor. 6) Many hours were spent most days on the bus--4-8 hours. There were 49 passengers on this bus! You could not relax on the bus because the tour director constantly was speaking and selling optional excursions. Again, could not understand but 10 % of what she said. 7) We pre-paid gratuities, but wished that we had not done so. Neither the driver nor Travel Director thanked us. We will not prepay again, however, we will NEVER take another Trafalgar Tour.

Date of experience : October 27, 2023

Thank you for taking the time to provide us with your feedback. We value your honest opinion and are sorry to hear that certain aspects of your trip did not meet your expectations. Our On The Road Team is integral to ensuring our guests have an enjoyable and comfortable experience during their travels. We carefully select team members who are passionate about travel and possess extensive knowledge of their respective regions. We are disappointed that your experience did not reflect this. Your feedback has been shared with our Operations Manager, and appropriate measures will be taken. We understand that our guests appreciate having the freedom to explore and engage with the local culture, which is why we provide a range of Optional Experiences. These experiences are designed to enhance our guests' understanding of the places we visit and are separate from the itinerary. Our Contracting Department ensures that our accommodations are of a four-star standard or higher. We apologise if the hotel standards did not meet your expectations. Similarly, we apologise for any disappointment caused by the meals provided during your trip. We appreciate that the cuisine of Italy is world-renowned, and we will investigate your feedback to ensure we offer only the best to our clients. We understand that the long coach rides may have been tiring, but we hope that the unique attractions outlined in the itinerary made up for it. Our luxury coaches can accommodate up to 52 guests, although we typically have an average of 40-48 guests. However, if additional space is required, our sister company, Insight Vacations, offers specially reconfigured coaches with only 40 seats, providing business-class legroom. A Classic Insight Vacations tour has a maximum of 40 travellers, whereas their Small Group departures have just 24. We understand that guests may have different preferences when it comes to gratuities. Therefore, we offer the option to prepay gratuities or pay during the trip. We appreciate your feedback and will use it to improve our future departures. We hope to host you again and provide an authentic Trafalgar experience.

Latest adventure was US National Parks

I have traveled on 3 Trafalgar tours and have enjoyed all of them. (first was Italy in 2019, second one was Croatia in 2023) I just completed my first USA trip with them and had a fantastic group, driver, and tour director. Hotels were great given the parks we were visiting, mainly in Utah. We had easy access to food/shopping nearby. Lodging is limited in many national park areas due to their remoteness. My favorite was actually the one Best Western in Moab. Perfect location so we could walk and explore, plus the staff were so sweet and attentive. Timings to get the most out of our time in the parks worked smoothly and often we had extra time to do longer hikes/walks. Guessing that would depend on the group, but we had a younger mix. I especially loved the Navajo lunch experience during our time in Monument Valley, that steak was pure perfection and what a beautiful setting we had all to ourselves. Being able to see Arches, Canyonlands, Monument Valley, Bryce, and Zion in a week was ideal and has given me ideas for future trips.

Date of experience : April 27, 2024

Thank you for being our guest. We enjoyed reading your review and are pleased to know that you enjoyed all aspects of the tour. We continually strive to provide the best travel experience for our guests, and we are glad that this was evident during your tour. We hope to welcome you back on tour with us again.