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Puffin Logo

Puffin Reviews

Puffin Insurance offer a range of policies for couples, families and groups of travellers aged 18-74.

  • Service (1)
  • Renewals (0)
  • Sentiment Score: 0.0/10
  • 18607 reviews found on websites such as TrustPilot
  • Their Gold Cover, Gold Medical Cover and Silver Cover is rated 4 Star by Defaqto
  • Cover 70 sports and activities as standard
  • UK based contact centre
  • 24/7 medical emergency assistance
  • Claims (5),
  • Service (1),
  • Renewal (0)

Appalling Support In An Emergency

  • Recieved a response over 5 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone

Quotes our team received

Single Trip

Trip Details

7 nights in Spain

Single Trip Quote

Medical cover limit, cancellation cover limit.

Annual Trip Quote

Worldwide cover including USA

Annual Trip Quote

Compare puffin travel insurance policies.

Puffin Insurance offers both annual multi-trip policies and single trip policies for individuals, couples, families and groups of travellers. They also cater for specific types of holidays like cruises and skiing trips.

What optional extras can I add to my Puffin travel insurance policy?

Puffin Insurance offers a variety of “bolt-on” benefits so that you can tailor your travel insurance policy to suit your individual needs.

Winter sports cover

If you’re heading off on a ski or snowboarding holiday, you’ll want this extra level of protection. This additional level of cover provides you with protection for activities that involve snow or ice, including owned or rented equipment cover, ski equipment hire if your luggage is delayed and avalanche and piste closure. You will benefit from:

  • Up to £500 to repair or replace equipment that has been damaged, stolen or lost
  • Up to £250 to hire replacement equipment in the event that yours is delayed (max £25 per 24 hours)

Gadget cover

This optional extra covers the cost of repairing or replacing your gadgets such as your mobile phone, tablet or laptop if they are accidentally lost, stolen or damaged during your trip. Gadget cover is included as standard on all Platinum level policies up to £500 and is available as an optional extra on all policies up to £1000, increasing to £1500 for Platinum policies.

Making a claim

If you purchased your Puffin travel insurance policy  before 1st August 2020 , you can download the relevant claims form from  policyholderclaims.co.uk .

Alternatively, you can email [email protected] or call +44 (0)203 829 6766. Any written correspondence in relation to your claim should be addressed to:

Travel Claims Facilities, PO Box 395, Hertford, SG13 9JW

If you purchased your policy  after 1st August 2020  and want to make a claim under all sections (except gadget claims or scheduled airline failure claims) you need to contact:

Travel Claims Team, AXA Partners, The Quadrangle, 106-118 Station Road, Redhill, RH1 1PR +44 (0)2038 599 317

To make a claim under the gadget extension, you need to contact:

Citymain Administrators Ltd, 3000 Lakeside, North Harbour, Western Road, Portsmouth, PO6 3EN 0333 999 7932 [email protected]

To make a claim under scheduled airline failure insurance, you need to contact:

IPP Claims at Sedgwick, Oakleigh House, 14-15 Park Place, Cardiff, CF10 3DQ +44 (0)345 266 1872 [email protected]

Contact Puffin Insurance

Purchase a new Puffin Insurance policy or amend an existing one: 0333 772 0346 Lines are open Monday to Friday 9am – 5pm. Alternatively, you can email [email protected]

Emergency medical assistance For policies purchased  before 1st August 2020 , call  +44 (0)2038 296 742 For policies purchased after  1st August 2020 , call  +44 (0)2038 599 317 Lines are open 24 hours a day, seven days a week.

Frequently asked Questions

Puffin Insurance currently offers two travel insurance policies; Single Trip and Annual policies.

Puffin Insurance does not cover travel to a country, specific area or event which the Travel Advice Unit of the Foreign and Commonwealth Office (FCO) has advised against all travel or all but essential travel. For more information, visit the FCO website .

Yes. Puffin Insurance policies offer appropriate cover for people travelling with a variety of pre-existing medical conditions. You must declare any pre-existing medical conditions or your policy could be invalid

Puffin Insurance does not provide a time limit for dealing with travel insurance claims.

Travel Insurance Guides

Check out our insurance guides for more information

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puffin travel insurance claims reviews

PuffinInsurance.com   Reviews

In the Money & Insurance category

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Reviews 4.7.

20,402 total

Most relevant

Value-for-money travel insurance

A straightforward process using Compare the Market to find suitable and value-for-money travel insurance for a short trip to Europe. We assume it will be straightforward should we need to make a claim on Puffin but hope we do not have to.

Date of experience : 23 March 2024

An easy process

An easy process, all stages easy to understand and all aspects of the policy were clear. Puffin wasn't the cheapest but I chose because of the included benefits.

Date of experience : 24 March 2024

Excellent value as we needed to add some extra medical conditions! 10 out of 10 for the price and website.

Date of experience : 25 March 2024

Quick, easy reasonably priced

Quick, easy, reasonably priced travel insurance and super efficient customer services. Sue did a great job helping me out with an itinerary change

I got the email to request my opinion…

I got the email to request my opinion before I had received my documents. After talking to an agent I have been convinced that this was a honest mistake and therefore can say I was happy with the helpfulness of the agent in getting my problem solved.

Straightforward purchase

I have only recently bought the insurance package from Puffin. I found the purchase straightforward. The cover offered is easily understood also. I found your policy on Moneysupermarket. Many thanks.

Date of experience : 18 March 2024

We are currently in the middle of a…

We are currently in the middle of a travel insurance claim. We took out a Gold annual policy last year with Puffin. I provided all of the documents many weeks ago and they say every week that it will be reviewed and someone will call me. However, they never do. I am raising this as an official complaint now. Please AVOID THIS COMPANY.

Date of experience : 26 March 2024

Competitively priced insurance

The price of the insurance was very competitive, the process for purchasing the policy was simple and straightforward and the documents were supplied immediately. I didn't have any queries so I can't comment on customer service and I haven't made a claim as yet so I am unable to comment on whether claims are dealt with fairly and quickly

This price and conditions were excellent but as I haven't had a claim I cannot comment on the process but hopefully they will be good

Date of experience : 20 March 2024

Straight forward & easy to use website…

Straight forward & easy to use website & excellent price 👍

Date of experience : 22 March 2024

Easy to follow

Easy to follow. One suggestion. I had rectal cancer and a stoma but I didn't need any treatment and you don't have a tick box for that. I had to tick the first option of treatment less than 1 year. Untrue as no treatment required. Worth a thought

Date of experience : 17 March 2024

Very quickly sorted policy and very…

Very quickly sorted policy and very good price considering both our medication

Easy to use website

Easy to use website, very precise, competitive price, and efficient. Have used several times now and always good on price.

Quick simple and easy to do thank you ☺️

It was easy to follow instructions for what I had to fill in and I had a lot of medical and it was quick to fill in all forms

We have used this company before and…

We have used this company before and every thing seem straight forward with no hassel!

Easy to purchase insurance and I made a…

Easy to purchase insurance and I made a mistake with one of the party names. That was swiftly corrected from my email to support

Date of experience : 19 March 2024

I always travel with Puffin Insurance…

I always travel with Puffin Insurance and have purchased it for my next trip. The team are nice and the coverage for medical and baggage is excellent.

Date of experience : 16 March 2024

Easy to buy for second year in a row

Easy to buy for second year in a row. Thankfully have never had to make a claim. Have had to phone up to update medical details on two occasions. On both occasions my call was answered quickly by a helpful member of staff and there was no additional premium to pay. The person I spoke to on both occasions was really nice and very understanding.

Date of experience : 29 February 2024

Holiday Insurance

We purchased our multi trip holiday insurance from Puffin, we have used them before but since I had a stroke we were looking for competitive quotes. They were not the cheapest but went with them for good service, ease of applying, and making the process easy to understand.

Date of experience : 07 March 2024

I have medical conditions and the quote from puffin was £250 cheaper than the cheapest on comparison sites .I have used Puffin 3 times now and would recommend also easy to do on line

Date of experience : 10 March 2024

puffin travel insurance claims reviews

PuffinInsurance.com   Reviews

In the Money & Insurance category

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Company activity See all

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Write a review

Reviews 4.7.

20,402 total

Most relevant

Value-for-money travel insurance

A straightforward process using Compare the Market to find suitable and value-for-money travel insurance for a short trip to Europe. We assume it will be straightforward should we need to make a claim on Puffin but hope we do not have to.

Date of experience : March 23, 2024

An easy process

An easy process, all stages easy to understand and all aspects of the policy were clear. Puffin wasn't the cheapest but I chose because of the included benefits.

Date of experience : March 24, 2024

Excellent value as we needed to add some extra medical conditions! 10 out of 10 for the price and website.

Date of experience : March 25, 2024

Quick, easy reasonably priced

Quick, easy, reasonably priced travel insurance and super efficient customer services. Sue did a great job helping me out with an itinerary change

I got the email to request my opinion…

I got the email to request my opinion before I had received my documents. After talking to an agent I have been convinced that this was a honest mistake and therefore can say I was happy with the helpfulness of the agent in getting my problem solved.

Straightforward purchase

I have only recently bought the insurance package from Puffin. I found the purchase straightforward. The cover offered is easily understood also. I found your policy on Moneysupermarket. Many thanks.

Date of experience : March 18, 2024

We are currently in the middle of a…

We are currently in the middle of a travel insurance claim. We took out a Gold annual policy last year with Puffin. I provided all of the documents many weeks ago and they say every week that it will be reviewed and someone will call me. However, they never do. I am raising this as an official complaint now. Please AVOID THIS COMPANY.

Date of experience : March 26, 2024

Competitively priced insurance

The price of the insurance was very competitive, the process for purchasing the policy was simple and straightforward and the documents were supplied immediately. I didn't have any queries so I can't comment on customer service and I haven't made a claim as yet so I am unable to comment on whether claims are dealt with fairly and quickly

This price and conditions were excellent but as I haven't had a claim I cannot comment on the process but hopefully they will be good

Date of experience : March 20, 2024

Straight forward & easy to use website…

Straight forward & easy to use website & excellent price 👍

Date of experience : March 22, 2024

Easy to follow

Easy to follow. One suggestion. I had rectal cancer and a stoma but I didn't need any treatment and you don't have a tick box for that. I had to tick the first option of treatment less than 1 year. Untrue as no treatment required. Worth a thought

Date of experience : March 17, 2024

Very quickly sorted policy and very…

Very quickly sorted policy and very good price considering both our medication

Easy to use website

Easy to use website, very precise, competitive price, and efficient. Have used several times now and always good on price.

Quick simple and easy to do thank you ☺️

It was easy to follow instructions for what I had to fill in and I had a lot of medical and it was quick to fill in all forms

We have used this company before and…

We have used this company before and every thing seem straight forward with no hassel!

Easy to purchase insurance and I made a…

Easy to purchase insurance and I made a mistake with one of the party names. That was swiftly corrected from my email to support

Date of experience : March 19, 2024

I always travel with Puffin Insurance…

I always travel with Puffin Insurance and have purchased it for my next trip. The team are nice and the coverage for medical and baggage is excellent.

Date of experience : March 16, 2024

Easy to buy for second year in a row

Easy to buy for second year in a row. Thankfully have never had to make a claim. Have had to phone up to update medical details on two occasions. On both occasions my call was answered quickly by a helpful member of staff and there was no additional premium to pay. The person I spoke to on both occasions was really nice and very understanding.

Date of experience : February 29, 2024

Holiday Insurance

We purchased our multi trip holiday insurance from Puffin, we have used them before but since I had a stroke we were looking for competitive quotes. They were not the cheapest but went with them for good service, ease of applying, and making the process easy to understand.

Date of experience : March 07, 2024

I have medical conditions and the quote from puffin was £250 cheaper than the cheapest on comparison sites .I have used Puffin 3 times now and would recommend also easy to do on line

Date of experience : March 10, 2024

Suggested companies

Admiral insurance, insurefor.com.

puffin travel insurance claims reviews

PuffinInsurance.com   Reviews

In the Money & Insurance category

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Reviews 4.7.

20,402 total

Most relevant

Best company for long stay for older folks.

After problems with one of the websites changed to the other and all went very smoothly with the policy purchase.These are the best we know for long stay in Europe and for older folk with medical conditions that we have ever found.

Date of experience : 15 March 2024

Great website!

The website was easy, clear and the pricing was very good v other insurance companies.

Date of experience : 19 March 2024

Took out family holiday insurance

Took out family holiday insurance. It was much more competitively priced than other companies. Giving lots of cover. Easy to download and print off the documents. All good so far.

Date of experience : 03 March 2024

Good value and ease of purchase

A good premium and range of cover quickly processed online.

Date of experience : 20 March 2024

Clear & effortless quote, & got to speak to an operative after I accepted the quote

Date of experience : 18 March 2024

Another seemless purchase

Excellent and seemless quotation and process. Great value even with a pre existing condition. They never fail to impress.

A good deal for travel insurance when you have medical needs to be included.

Date of experience : 16 March 2024

Easy and quick to use online,made…

Easy and quick to use online,made alteration by phone without any difficulty.

Simplicity,Polite, Value for money

Easy completion of quote form including medical conditions. When I had a question to ask, the youg lady at PUFFIN was excellent and dealt with my question in polite and simple to understand explanation. Will be returning to PUFFIN for future travel insurance due value for money

Date of experience : 04 March 2024

The Puffin medical travel insurance was…

The Puffin medical travel insurance was everything I need at a very competitive price. Much appreciated.

Second year with Puffin

Second year with Puffin. Simple process and good price. Never had to claim but it’s important to have a good insurance provider

Date of experience : 12 March 2024

Successful claim

Made a claim 2 weeks ago, today recieved reimburse, had no issues, everything according to our contract. Highly recommend, will continue to use them

Competitive pricing.

Competitive pricing. No problems insuring over 70’s Helpful and efficient delivery of services Easy access to speak to a person if necessary Easy to use website

Date of experience : 09 March 2024

Rubbish Customer Service!!

Customer service is useless. Called 3 times no useful information provided and directed me to another company says they don't work with Puffin anymore. I was going to buy my annual family travel insurance and wanted to find out some more information but useless/unhelpful customer service let them down to me.

Date of experience : 22 March 2024

Reply from PuffinInsurance.com

Hi Farhad, Thanks for your comments. It is disappointing that you had a less than 5 star service and I would really like to investigate so that we can avoid this happening in the future. Please email [email protected] with any details that you have that would enable me to trace the calls (your telephone number, date, time of call etc). Look forward to hearing from you. Many thanks, Sarah

quick, straightforward, good price

Date of experience : 24 March 2024

Haven’t been abroad for over 20 years

Haven’t been abroad for over 20 years. Dreaded getting insurance to cover my medical diagnoses. Answered all questions fully and honestly and waited for the heart attack to know the cost. The result was a massive relief, an amount I could easily afford, especially with the cost of living nowadays. I will definitely use Puffin Insurance again.

Date of experience : 15 February 2024

Returning Customer.

Returning Customer. Simple easy to follow steps for Travel Insurance.

multi trip insurance

clear breakdown on coverage and excess for various levels of policy

Date of experience : 17 March 2024

Very easy to by my holiday insurance …

Very easy to by my holiday insurance online. I had a question so I phoned puffin insurance And was helped very quickly by a very friendly staff member.

Date of experience : 06 March 2024

Easy access to the site also good price…

Easy access to the site also good price for someone like me with preexisting conditions.

puffin travel insurance claims reviews

PuffinInsurance.com   Reviews

In the Money & Insurance category

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Reviews 4.7.

20,402 total

Most recent

Having previously filled in all my…

Having previously filled in all my details from another tri, if would have been really convenient to edit those details meaning very little work as little had changed but I had to start again as there is no way of resurrecting one’s previous input. Same again, if you want to see how much a multi trip cost having filled in a single trip details, you have to start over. Various car insurance companies offer this facility but not puffin sadly. Otherwise forms are easy to do and the price very competitive.

Date of experience : February 08, 2024

Efficient service & easy to register.

Holiday insurance for couple on single trip.

Good competitive price and easy to navigate site

Easy to answer questions

Easy to answer questions, everything straightforward, no ageist issues and 5th degree interrogation. Everything explained in a sensible manner. Excellent value.

Travel insurance…

Very reasonable prices for pre existing medical conditions as some quotes were extortionate from other companies Thank you

Very quick, effortless transaction, with a great price. Already reccommended to a friend.

Date of experience : February 07, 2024

Excellent Refund Service After Rome Theft

Claimed in May 2023 for Rome pickpocket theft. Puffin's service was excellent, very thorough, requiring appropriate validation documents, but completely friendly and efficient, settling my claim quickly and with a minimum of fuss.

Date of experience : May 08, 2023

Quick and easy to book directly on the Puffin Insurance website

Quick and easy to book

helpful customer service memberJack

helpful customer service member

Good site easy to use

Date of experience : February 05, 2024

No problems

No problems. Great price and covered all our medical needs.

Good value, easy to purchase

Coverage good and price reasonable…

Coverage good and price reasonable compared to many larger Insurance companies. Simple and easy to take out the policy. There was a small matter of double payment due to web page blip but quickly resolved.

Date of experience : January 29, 2024

Easy to follow site with great pricing .

Quick and straightforward.

Date of experience : February 06, 2024

All very straightforward

All very straightforward, seem to understand my needs, happy with the cost as well.

Date of experience : January 31, 2024

Customer service lady very helpful

Rang customer services and they rang back within 5 minutes. Friendly and very helpful with my query. Easy to complete the Travel Insurance forms on-line. Good price too.

For future holiday trips abroad, I will again take out Puffin Travel Insurance.

This is the second time I have taken out Puffin Travel Insurance. Both times the procedure to provide personal details was straightforward, and the pricing was attractive.

The online process was not particularly…

The online process was not particularly easy but happy with the policy and cost

Straight forward online application and…

Straight forward online application and quick approval and e mail information

Suggested companies

Admiral insurance, insurefor.com.

puffin travel insurance claims reviews

PuffinInsurance.com   Reviews

In the Money & Insurance category

Visit this website

Company activity See all

Your profile picture

Write a review

Reviews 4.7.

20,402 total

Most recent

Went on compare the market entered my…

Went on compare the market entered my requirements for holiday insurance, puffin listed as cheapest with 5*defaqto rating purchased, simple and straightforward. Downloaded certificate all sorted

Date of experience : 21 April 2022

Great Price

Great price, great cover. I haven’t had to claim yet, so I can’t comment on the process… but so far so awesome!

A competitive pricing structure with a…

A competitive pricing structure with a clearly laid out website with easy to see and use options plus a straight forward well thought out section for medical declarations made the whole experience as easy an experience as you could wish for, excellent.

they provided the insurance i wanted at…

they provided the insurance i wanted at a reasonable price

Date of experience : 20 April 2022

Straightforward application and quote

Straightforward application and quote. However, I couldn’t understand why my answer of ‘Cardiomyopathy’ kept being changed to ‘Cardiomyopathy with heart failure’. I’ve never had heart failure or the symptoms of heart failure.

Very polite and helpful and a good…

Very polite and helpful and a good price for our holiday insurance. Thank you

Good service,easy to do online.Thanks

Puffin insurance is a good way to get….

Puffin insurance is a good way to get when travelling especially if you have ailments. The prices are reasonable and the set up process easy to do

Easy to buy insurance

Straightforward, simple transaction. Easy to follow instructions. My single trip insurance was bought in about 10 minutes. All the documents were emailed to me immediately. Great cover for very cost effective price. I would certainly use again, and highly recommend.

Puffin travel insurance

I found the Puffin website easy to use and a very good price for what was on offer especially when compared to other sites

Search on line and this was the…

Search on line and this was the cheapest insurance with 5 star rating coved all my medical issues with a good affordable price

Date of experience : 19 April 2022

Easy to fill in the forms

Perfect for my holiday needs (family trip to the us).

This is the 2nd time that l have taken out travel insurance with Puffin for holidays to the US. I find at my age (70) that the web site is clear and understandable and easy to navigate with instant quotes that give you all the details of what is to be covered by the policy with no hidden extras. Will no doubt use Puffin again in the future.

Whole process was quick and easy to…

Whole process was quick and easy to follow

The booking was very clear and precise

The booking was very clear and precise. Very happy with my purchase. My only gripe is:- you have sent all documentation on an email, and the Policy wording is nearly 50 pages. Could this document be sent to me by post

Quite difficult filling in some…

Quite difficult filling in some questions but all OK in end.

Very good website

Very good website, easy to negotiate . Comparisons are very quick and comprehensive. Excellent.

Thanks all good

Thank you, it was quite straightforward

Straightforward and simple

This entire process was one we had not done before as we were always covered by our bank account. The questions were simple and quick to answer and a very reasonable charge to pay for a short break.

puffin travel insurance claims reviews

PuffinInsurance.com   Reviews

In the Money & Insurance category

Visit this website

Company activity See all

Your profile picture

Write a review

Reviews 4.7.

20,402 total

Most relevant

Value-for-money travel insurance

A straightforward process using Compare the Market to find suitable and value-for-money travel insurance for a short trip to Europe. We assume it will be straightforward should we need to make a claim on Puffin but hope we do not have to.

Date of experience : 23 March 2024

An easy process

An easy process, all stages easy to understand and all aspects of the policy were clear. Puffin wasn't the cheapest but I chose because of the included benefits.

Date of experience : 24 March 2024

Excellent value as we needed to add some extra medical conditions! 10 out of 10 for the price and website.

Date of experience : 25 March 2024

Quick, easy reasonably priced

Quick, easy, reasonably priced travel insurance and super efficient customer services. Sue did a great job helping me out with an itinerary change

I got the email to request my opinion…

I got the email to request my opinion before I had received my documents. After talking to an agent I have been convinced that this was a honest mistake and therefore can say I was happy with the helpfulness of the agent in getting my problem solved.

Straightforward purchase

I have only recently bought the insurance package from Puffin. I found the purchase straightforward. The cover offered is easily understood also. I found your policy on Moneysupermarket. Many thanks.

Date of experience : 18 March 2024

We are currently in the middle of a…

We are currently in the middle of a travel insurance claim. We took out a Gold annual policy last year with Puffin. I provided all of the documents many weeks ago and they say every week that it will be reviewed and someone will call me. However, they never do. I am raising this as an official complaint now. Please AVOID THIS COMPANY.

Date of experience : 26 March 2024

Competitively priced insurance

The price of the insurance was very competitive, the process for purchasing the policy was simple and straightforward and the documents were supplied immediately. I didn't have any queries so I can't comment on customer service and I haven't made a claim as yet so I am unable to comment on whether claims are dealt with fairly and quickly

This price and conditions were excellent but as I haven't had a claim I cannot comment on the process but hopefully they will be good

Date of experience : 20 March 2024

Straight forward & easy to use website…

Straight forward & easy to use website & excellent price 👍

Date of experience : 22 March 2024

Easy to follow

Easy to follow. One suggestion. I had rectal cancer and a stoma but I didn't need any treatment and you don't have a tick box for that. I had to tick the first option of treatment less than 1 year. Untrue as no treatment required. Worth a thought

Date of experience : 17 March 2024

Very quickly sorted policy and very…

Very quickly sorted policy and very good price considering both our medication

Easy to use website

Easy to use website, very precise, competitive price, and efficient. Have used several times now and always good on price.

Quick simple and easy to do thank you ☺️

It was easy to follow instructions for what I had to fill in and I had a lot of medical and it was quick to fill in all forms

We have used this company before and…

We have used this company before and every thing seem straight forward with no hassel!

Easy to purchase insurance and I made a…

Easy to purchase insurance and I made a mistake with one of the party names. That was swiftly corrected from my email to support

Date of experience : 19 March 2024

I always travel with Puffin Insurance…

I always travel with Puffin Insurance and have purchased it for my next trip. The team are nice and the coverage for medical and baggage is excellent.

Date of experience : 16 March 2024

Easy to buy for second year in a row

Easy to buy for second year in a row. Thankfully have never had to make a claim. Have had to phone up to update medical details on two occasions. On both occasions my call was answered quickly by a helpful member of staff and there was no additional premium to pay. The person I spoke to on both occasions was really nice and very understanding.

Date of experience : 29 February 2024

Holiday Insurance

We purchased our multi trip holiday insurance from Puffin, we have used them before but since I had a stroke we were looking for competitive quotes. They were not the cheapest but went with them for good service, ease of applying, and making the process easy to understand.

Date of experience : 07 March 2024

I have medical conditions and the quote from puffin was £250 cheaper than the cheapest on comparison sites .I have used Puffin 3 times now and would recommend also easy to do on line

Date of experience : 10 March 2024

IMAGES

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  2. Puffin travel insurance Reviews

    puffin travel insurance claims reviews

  3. Puffin Insurance, Travel and Pet Insurance Review

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    puffin travel insurance claims reviews

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  6. Puffin Travel Insurance Reviews {Aug} Check Services Here » Buzzyards.com

    puffin travel insurance claims reviews

VIDEO

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COMMENTS

  1. PuffinInsurance.com Reviews

    Value-for-money travel insurance. A straightforward process using Compare the Market to find suitable and value-for-money travel insurance for a short trip to Europe. We assume it will be straightforward should we need to make a claim on Puffin but hope we do not have to. Date of experience: 23 March 2024

  2. PuffinInsurance.com Reviews

    Took out annual multi trip travel insurance last year with Puffin as they offered a package that we as pensioners we could afford. They were competitive again this year and appeared to offer a complete package on my budget. The on line experience was quite a an easy process. Date of experience: February 12, 2024.

  3. Puffin travel insurance Reviews

    Puffin travel insurance has collected 34 reviews with an average score of 1.71. Puffin travel insurance has collected 34 reviews with an average score of 1.71 ... Puffin holiday insurance is underwritten and provided by AXA travel insurance My insurance claim GB1-23-228419 has been going on for 6 months They've already accepted a complaint and ...

  4. PuffinInsurance.com Reviews

    Easy completion of quote form including medical conditions. When I had a question to ask, the youg lady at PUFFIN was excellent and dealt with my question in polite and simple to understand explanation. Will be returning to PUFFIN for future travel insurance due value for money. Date of experience: 04 March 2024

  5. PuffinInsurance.com Reviews

    Incidentally, reading its reviews it appears to only receive a 5star rating from people who have not needed to claim. Original review. Puffin was easy to follow online- no problems. However I was denied boarding on my Ryanair flight and despite 'denied boarding' being one of the scenarios they provide cover for they refused to pay the claim.

  6. Puffin Travel Insurance Reviews

    2. 1. #12 of 27 travel insurers. Sentiment Score: 0.0/10. 18607 reviews found on websites such as TrustPilot. Their Gold Cover, Gold Medical Cover and Silver Cover is rated 4 Star by Defaqto. Cover 70 sports and activities as standard. UK based contact centre. 24/7 medical emergency assistance.

  7. PuffinInsurance.com Reviews

    Second year with Puffin. Second year with Puffin. Simple process and good price. Never had to claim but it's important to have a good insurance provider. Date of experience: 12 March 2024. KS. Ken Shirley. 33 reviews.

  8. PuffinInsurance.com Reviews

    29 reviews. No problems whatsoever. All the necessary papers were e-mailed promptly and good value for money. Date of experience: March 02, 2017. L.J. Pratten. 7 reviews. GB. Quick, easy process to buying travel insurance. Date of experience: March 01, 2017.

  9. Puffin Insurance Claim Reviews

    About Puffin Insurance. Overview Puffin Insurance specialise in Travel Insurance and Pet Insurance with a simple philosophy: Provide great value Travel and Pet Insurance. A straightforward and helpful website and call centre to make buying simple. Great customer service and underwriters in the event that you need to make a claim.

  10. PuffinInsurance.com Reviews

    Holiday Insurance. We purchased our multi trip holiday insurance from Puffin, we have used them before but since I had a stroke we were looking for competitive quotes. They were not the cheapest but went with them for good service, ease of applying, and making the process easy to understand. Date of experience: March 07, 2024

  11. PuffinInsurance.com Reviews

    Check out what 20,320 people have written so far, and share your own experience. | Read 21-40 Reviews out of 18,894. Do you agree with PuffinInsurance.com's TrustScore? Voice your opinion today and hear what 20,320 customers have already said. Suggested companies. Admiral Insurance.

  12. Puffin Travel Insurance Review

    Puffin has a strong customer rating on Trustpilot of 4.7 out of 5 ( February 2024 ). Customer reviews include the following: "VERY straightforward process and found to be the cheapest online ...

  13. PuffinInsurance.com Reviews

    Do you agree with PuffinInsurance.com's 4-star rating? Check out what 19,944 people have written so far, and share your own experience. | Read 221-240 Reviews out of 18,587

  14. PuffinInsurance.com Reviews

    Took out annual multi trip travel insurance last year with Puffin as they offered a package that we as pensioners we could afford. They were competitive again this year and appeared to offer a complete package on my budget. The on line experience was quite a an easy process. Date of experience: 12 February 2024.

  15. Puffin Travel Insurance

    Who are Puffin? Founded in 2015, Puffin Insurance is a specialist travel insurance provider. Its philosophy is simple: Puffin strives to provide customers with good-value insurance policies and make buying simple through a helpful, intuitive website. Puffin is also known to offer great customer service to support you if you need to make a claim.

  16. PuffinInsurance.com Reviews

    Check out what 20,382 people have written so far, and share your own experience. | Read 9,441-9,460 Reviews out of 18,952. Do you agree with PuffinInsurance.com's TrustScore? Voice your opinion today and hear what 20,382 customers have already said. ... Puffin Insurance specialise in Travel and Pet Insurance. We focus on value for money ...

  17. PuffinInsurance.com Reviews

    Will be returning to PUFFIN for future travel insurance due value for money. Date of experience: 04 March 2024. Read 1 more review about PuffinInsurance.com. MI. Michele. 56 reviews. GB. 5 Mar 2024. Verified. Took out family holiday insurance. ... And another 10 days for a review of my claim. In debt and skint.

  18. FREND

    2. Upload all documents. Provide all documents for proof of travel and evidence of the incident leading to your claim and any expenses or costs. 3. Submit your claim. Please ensure you fully submit your claim online, we can not assess your claim until this is completed and all documents have been received. 4.

  19. Puffin Insurance, travel and pet insurance experts

    Claims Rated Score. We reach out to all claimants for feedback on their experience to help us provide great service. 2 Great Customer Service. ... Puffin Insurance specialise in Travel Insurance. We focus on value for money, comprehensive policies and great service for our Customers. We offer a range of cover and optional extras so you can ...

  20. Puffin Insurance, travel and pet insurance experts

    Or Contact us. email: [email protected]. Call: 0333 772 0346 (Mon-Fri: 9:00 - 17:00) To cancel an existing policy. If you wish to cancel, please see your policy wording for full details of your cancellation and refund rights.