cwt travel meaning

serving the world's most important customer

Making Travel Easier for Government & Military clients

For over 70 years, CWTSatoTravel has served as the nation’s leading provider of travel management fulfillment services to federal government and military travelers. We issue more than 6.5 million transactions annually to U.S. military and government travelers and handle nearly $3 billion in annual sales. 

Our 700+ experienced travel counselors service at almost 190 locations worldwide have expert experience in helping military and government travelers navigate through a complex and ever-changing travel landscape, including new challenges during the COVID-19 pandemic. And we do all this while ensuring travelers are compliant with their agency’s policies and procedures and also meet their specific mission requirements.

As a division of CWT, we have access to resources and new technology that help our customers travel more efficiently and economically.

Stress Free Travel Experience  

Our team works with your agency to achieve your goals while staying compliant with your travel policies and sticking to your travel budget. We provide workable solutions for your travelers from pre-trip planning to submitting expense reports when they return home. Our goal is to make your travel experience as smooth as possible, whether it’s for work or pleasure.

We can arrange travel by pretty much every mode of transportation, from flights, lodging and car rental to unusual needs like dog sleds, pack mules or camels. We handle group travel that may require special arrangements or need different accommodations for their trip .

Our meeting planning and conference services cover your entire event, including booking the venue providing setup of audio visual equipment, catering, and more. Whatever your meeting requires, we’ll make sure it’s ready to go when you start.

Innovative Technology

We use the latest technologies to serve your travel needs as efficiently as possible. A long history in the travel industry gives our company insight into the current travel trends and best practices. It is also our job to stay informed on the latest government travel policies and help your agency’s travelers adapt to any changes that occur.

We are proud to serve you, our U.S. military and government clients, and to offer you the best travel management services available.

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COVID-19 - Return to travel information

We are closely monitoring developments to effectively support our customers and their impacted travel programs, and this page is dedicated to providing you with updates and links to sources to help you be informed (check this page frequently as authorities, suppliers and airlines are changing their policies regularly).

CWT travel information

For specific questions about your travel program, please contact your CWT representative.

• Share the latest video to help your employees prepare for a smooth journey.
• Tune into CWT's Business Travel On the Fly Podcast to hear valuable insights, top tips and the latest developments from leading organizations in the industry
• Read more about how you can increase your line of sight through easy to use, on demand Return to Travel Dashboards .
• Read more on how to prepare for a return to business travel
• Read more about CWT’s traveler safety principles

Travel restrictions and policies

• Find daily updates on travel restrictions, flight operations, and screening from our safety and security partner, International SOS.  

You can also follow their global updates via their free information portal .

As travel slowly restarts around the world, what will it mean for the employee experience and how should a travel manager prepare? Sign-up to watch CWT’s webinars as we take a holistic view at getting employees back on the road and provide you with a roadmap and strategic framework for a return-to-travel.

Download the return-to-travel checklist for your essential guide to travel planning.

For details on travel regulations globally, IATA has an interactive COVID-19 map detailing restriction levels by country.

COVID-19 case trackers

WHO Coronavirus (COVID-19) dashboard by the World Health Organization (WHO).

Guidelines for travelers

IATA has published health and safety guidelines for travelers.

Many airlines have recently implemented precautionary safeguarding measures at airports and on board, to ensure the health and safety of their employees and customers. Measures include passenger temperature checks during the boarding process and on board, compulsory mask wearing of passengers and crew, cabin baggage restrictions as well as social distancing on board.  For any airline specific safeguarding procedures, please visit each airlines’ website for more information.

Other useful information

• Review and revise your company’s travel risk policy to protect the health and safety of your travelers.
• Centers for Disease Control and Prevention
• European Centre for Disease Prevention and Control
• International SOS
• Johns Hopkins University
• UK Government
• World Health Organization
• Worldometers

* Any refunds and associated charges will be made according to the airline or hotel’s policy. Except for travelers based in China who purchased flight tickets before 28 January and wish to cancel their trip where CWT will not charge a service fee for handling their refund requests, CWT charges and service fees will continue to apply for all other cancellations or changes made to travelers’ bookings.

The information we provide may not address your individual requirements and are for informational purposes only. Such information does not constitute any form of legal or medical advice and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances and is not intended to be relied upon by you in making (or refraining from making) any specific decisions.

COVID-19 landing page | Getting ready to travel

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CWTSatoVacations, CWTSatoTravel’s full service leisure travel division, has become a trusted name in vacation planning for military and government personnel. With more than 70 years of experience serving active duty, retirees and military families, CWT Travel Advisors help you book the escape that’s perfect for you. Why take any trip, when you can take a vacation that’s tailored specifically to you?

CWT Travel Advisors work tirelessly to provide you with the best travel experiences. We’ve cultivated relationships with leading travel suppliers across the globe, which means you have access to our exclusive partnerships and perks – so you can get the most out of every moment of your trip. With CWTSatoVacations, your world starts here.

CWTSatoTravel, the U.S. military and government division of CWT, is the nation's leading provider of travel management and fulfillment services to the U.S. government.

You can reach a CWT Travel Advisor Monday through Friday, 8:00am - 5:00pm CT at 877-698-2554 or email at [email protected] .

Why Choose CWTSatoVacations

CWT Travel Advisors ensure you take advantage of military benefits, savings, upgrades and special amenities on a wide selection of vacation packages, cruises and tours which are continually updated to reflect the best travel values available anywhere.

For your peace of mind, you will know that your vacation is being provided by one of the leading travel suppliers in the industry. CWT Travel Advisors are there for you before, during and after your vacation.

Book your vacation with CWTSatoVacations now.

Enjoy VIP recognition at fine hotels with room upgrades and meal inclusions, perks on cruises and tours, as well as privileged access to prestigious events around the world. Exclusively available to you when you book with CWTSatoVacations.

Take advantage of these benefits by calling your CWT Travel Advisor today:

• Ensemble Cruise Program: CWTSatoVacations provides you access to complimentary cruise benefits, exclusive shore excursions, land packages, private social events and cocktail parties on hundreds of select cruise departures per year.
• Daily breakfast for up to two guests
• Upgrade on arrival (subject to availability)
• Complimentary Wi-Fi
• A complimentary amenity valued up to $100 which can include a spa, dining or resort credit.
• Ensemble Confidence: Knowing you have an Ensemble-affiliated travel professional on your side, you can rest easy knowing your personal preferences are reflected in every aspect of each vacation experience designed especially for you. Every aspect is handled for you including air, ground transfers, excursions, sightseeing and travel insurance, and someone is available to assist you during and after your trip should a need arise.
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BCD Travel vs CWT - 2024 Comparison

Bcd travel core differentiators and main strengths, 1. real-time alerts, 2. spend management, 3. data reporting.

• An overview of program or category spend over time and across key metrics.
• Spend analyses that address key aspects of your travel program.
• Program benchmarking to highlight areas for improvement.
• “What if” analyses and scenarios.

4. BCD Travel’s TripSource®

5. duty of care obligations, bcd travel user reviews, cwt core differentiators and main strengths, 1. hotel booking integration, 2. safety and security resources, 3. analytiqs and expense tracking.

• Real-time data, available immediately after a booking is made.
• A benchmarking feature that allows you to compare your program performance to your peers.
• Advanced integration which allows you to integrate additional products and data sources.

4. Data security

5. sustainability, cwt user reviews, travelperk core differentiators and main strengths, 1. get negotiated rates, 2. 7-star human customer support, 3. flexibility, award-winning, developer-friendly technology.

• Develop the integrations you need, besides the standard ones offered.
• Enhance the platform’s automation capabilities and ROI.
• Embed the platform within your business workflows and augment its utility.

5. Sustainable travel options

6. everything all in one place, travelperk user reviews, try a travelperk demo today.

See how TravelPerk makes business travel stress free

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

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Traveler Experience

The face of CWT around the world

Contribute to CWT's success

Our travel counselors and those who support them are the face of CWT around the world. They are the foundation of our business model and the service we deliver to our clients. Individually and collectively, they delight travelers and travel arrangers, building commercial value and strengthening the CWT brand.

Travel counselors work with their clients to build smart itineraries for travelers, delivering informed and insightful recommendations, and a consistent and efficient booking experience - as well as service and value that continually exceed our clients’ expectations. Travel counselors and traveler experience support teams allow us to fulfill our commitments to clients, shareowners and suppliers, thus contributing to the overall success of CWT.

Why TX at CWT?

We give travelers the best options for how they connect.

Our business travel agents take a consultative – and caring – approach to travel booking services, adding value and solving problems with the assistance of technology that helps us create a seamless experience for our travelers across all booking channels.

We offer personalized content to drive revenue

We go beyond simply making reservations and offering a consumer-grade experience. At CWT, we deliver personalized travel booking services that always give our travelers the best possible options - satisfying their needs and enhancing their satisfaction, to generate value for our customers while contributing to CWT’s overall profitability.

We work together as one global team

Our quality assurance processes and global customer service culture enable us to attract and retain top talent worldwide, so we can delight travelers anytime and anywhere – ensuring we continually meet our clients’ evolving needs with the flexibility they expect.

Find your fit

Integrity, leadership, caring and passion really are at the heart of everything we do at CWT. If these core values are as important to you as they are to us, you could be exactly what we’re looking for – and we think we could be a great fit for you, too.

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CWT Travel Essentials

Visa requirements and other travel restrictions.

Use this tool to understand visa, passport, COVID-19 testing, and other regulations in your destination country. Make informed and timely decisions based on factors including trip origin, destination, travel dates, traveler nationality and current restrictions delivered in a simple format. Please view important disclaimer information below.

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Travel and visa requirements by map

This tool provides information from a third party supplier for which CWT is not responsible. By using the tool, you have agreed (a) you are solely responsible for confirming the accuracy, suitability, and consequences of using the information provided through the tool and (b) to CWT’s website terms of use at https://www.mycwt.com/legal/terms-of-use/ . If you do not agree, do not use the tool.

report an error

Travel Essentials error reporting

Please complete this form to report an error with our Travel Essentials widget only. For issues related to a travel booking, see our traveler help page.

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