Has your flight been delayed or cancelled? Here's what your rights are for rebooking, refunds, and accommodation

Passengers mill about an airport terminal, with one in the foreground siutting on the floor beside a pink suitcase.

A refuelling issue at Perth Airport on Saturday left thousands of passengers stranded nationwide — some even at international airports.

While many customers wondered whether they would receive refunds, the law actually states airlines are not required to provide compensation for delays or cancellations outside of their control.

So, what rights are passengers even entitled to if their journey is disrupted?

Here's what we found.

What are my rights when my flight is cancelled?

It depends on your airline, how long the delay is and what caused the delay .

As a general rule, if your flight is delayed or cancelled and it was:

  • Within the airline's control (mechanical issues or crew shortage): Most airlines will either carry you on another scheduled service as soon as possible or give you a refund. It's at the airlines discretion, but some will provide meals, accommodation, and airport transfers
  • Outside the airline's control (bad weather or border closures): Most airlines will try to help get you to your destination, but they won't be responsible for paying any costs or expenses you may incur as a result of the delay or cancellation

In the case of the Perth Airport refuelling issue , this was outside the control of the airlines — which means most won't compensate customers.

However, you should always contact your airline to confirm the conditions of compensation and refunds.

To give you a clearer idea of your rights, here's a deeper dive into what each airline offers.

Within the airline's control

Think aircraft maintenance, crewing issues or system outages.

Put on the next available flight if delayed or cancelled?

  • Qantas : Yes, if Qantas makes a significant change to your flight time
  • Virgin : Yes, once the delay is more than two hours (domestic) and four hours (international)
  • Jetstar : Yes, once the delay is more than three hours

Option of a refund instead?

  • Qantas: Yes
  • Virgin: Yes, if Virgin can't make suitable alternative arrangements
  • Jetstar: Yes

Pay for meals, accommodation and transfers?

  • Meal voucher for a delay of over two hours. Or $30 per person overnight and $50 if the new departure time is over 12 hours or original departure (if you're away from your home airport)
  • And, appropriate to the length of the delay if you're not at your home port: assistance to find overnight accommodation or up to $200 for a room
  • Airport transfers available for overnight delays
  • Refreshment vouchers at two-hour intervals while you wait at the airport
  • And, appropriate to the length of the delay if you're not at your home port: reasonable cost of airport transfers, up to $200 per room per night for hotel, and up to $30 per person per night for meals
  • Meal vouchers for delays over three hours or reimbursement of $30 per person if delay is overnight
  • Up to $200 per room plus reasonable costs of airport transfers (if you're not at your home port)
  • If a delay exceeds 90 minutes, Rex will provide refreshments or vouchers if requested

A long queue of people stand in line with their luggage at Perth Airport.

Outside the airline's control

Think bad weather, air traffic control issues, or airport refuelling issues.

  • Qantas: Will book you on the next available flight
  • Virgin: Yes, once the delay is more than two hours
  • Jetstar: Yes, once the delay is more than three hours
  • Qantas: Yes, if Qantas can't rebook you
  • Jetstar: No, but you can get a credit voucher for the value of your flight on request (only if the airline can't rebook you on an acceptable flight)
  • Jetstar: No

If you're after more information, head to the links above for each airline's compensation policy.

My flight has been delayed a few hours, what can I do?

The Australian Competition Consumer Commission (ACCC) says airlines don't have to guarantee flight times .

"When a consumer buys a flight ticket, they are entering into a contract with the airline," it says.

"Airline conditions of carriage do not include a guarantee of flight times.

"Consumers should not assume that a plane will meet its exact advertised schedule."

So, if for example, you end up missing your connecting flight, this is where travel insurance comes in . You should check to see if your provider covers any unexpected disruptions to travel plans.

Who do I contact if I have a complaint?

If an airline doesn't deliver the service you'd reasonably expect, there are a few things you can do.

In the first instance, take your issue up directly with the airline.

If this fails, make a complaint to your state's consumer protection agency (NSW Fair Trading, Office of Fair Trading Queensland etc).

You can also file a complaint to the Airline Customer Advocate (ACA) and consider reporting the matter to the ACCC.

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Complete guide to the Qantas Frequent Flyer program

Ben Smithson

Due to the vast distances of the Australian Outback and the continent's remote location, Qantas has a rich aviation heritage stretching back more than 100 years. Unfortunately, in the past, the airline hasn't released a large amount of premium award availability on its lucrative flights between North America and Australia.

However, Qantas is part of the Oneworld alliance , and its simply named Frequent Flyer program offers award travelers some great redemption opportunities, even if they have no plans to visit Australia.

The Qantas Frequent Flyer program is also interesting because you can transfer your American Express Membership Rewards points to it — along with Capital One miles , Citi ThankYou Rewards points and Marriott Bonvoy points , making them easy to earn.

Here is what you need to know about the Qantas Frequent Flyer program.

Qantas Frequent Flyer Partners

qantas find my trip

As a founding member of the Oneworld alliance, Qantas lets you earn and redeem Qantas points on all Oneworld airlines:

  • Alaska Airlines
  • American Airlines
  • British Airways
  • Cathay Pacific Airways
  • Fiji Airways
  • Japan Airlines
  • Malaysia Airlines
  • Qatar Airways
  • Royal Air Maroc
  • Royal Jordanian
  • SriLankan Airlines

Related: The Oneworld alliance is growing with the addition of Oman Air

Qantas also has a unique and valuable list of non-alliance partner airlines, where you can earn and redeem Qantas points:

  • Air New Zealand*
  • Air Tahiti Nui*
  • Air Vanuatu
  • Bangkok Airways
  • China Airlines*
  • China Eastern
  • Fiji Airways (in the process of joining the Oneworld alliance)
  • Solomon Airlines*

Qantas Elite status

qantas find my trip

The Qantas Frequent Flyer program offers five status levels to reward and retain frequent flyers:

  • Bronze : This is the entry-level status, offering the ability to earn and redeem points for flights and rewards.
  • Silver (Oneworld Ruby) : Awarded after earning 300 status credits per membership year (250 to retain); members receive priority phone service, check-in, extra baggage allowance and preferred seating.
  • Gold (Oneworld Sapphire) : Awarded after earning 700 status credits per membership year (600 to retain); members also enjoy premium security, Qantas Club and international partner business class lounge access
  • Platinum (Oneworld Emerald) : Awarded after earning 1,400 status credits per membership year (1,200 to retain); members also receive priority waitlisting, guaranteed economy seat availability and first-class lounge access with Qantas and partner airlines
  • Platinum One (Oneworld Emerald) : Awarded after earning 3,600 status credits per membership year with the same to retain (2,700 must have been from a Qantas flight number); members receive the highest upgrade priority, cleared up to seven days before departure, plus waived change fees, additional award seats in all classes and free extra legroom seats

Status credits are only earned from flying Qantas or their partner airlines.

A great perk of holding elite status in the Qantas Frequent Flyer program is access to American Airlines lounges on domestic flights when flying American, which the carrier does not provide to its AAdvantage elite members .

Related: 1st look: American Airlines, British Airways unveil 3 gorgeous lounges in JFK's Terminal 8

How to earn Qantas points

qantas find my trip

Earn Qantas points by flying

When you fly Qantas or their partner airlines listed above, you can earn Qantas points to redeem for flights, upgrades or other rewards provided you list your Qantas Frequent Flyer number on your booking. The amount of points you will earn will depend on the length of the flight and ticket fare class.

Here is the earning rate for American Airlines flight from Los Angeles International Airport (LAX) to Sydney Airport (SYD), each way:

qantas find my trip

Transfer points from credit card programs

While there are no Qantas branded credit cards available in the U.S., you can transfer rewards from three programs with transferable currencies directly to Qantas Frequent Flyer:

  • American Express Membership Rewards
  • Capital One
  • Citi ThankYou Rewards

Each of them has a transfer ratio of 1:1, so 10,000 points equal 10,000 Qantas points.

Other ways to earn

You can also earn Qantas points for car rental with Avis and Budget, as well as booking hotel stays via the Qantas website with the following accommodation partners:

  • Swiss-Belhotel International

Related: How to choose a hotel loyalty program

How to redeem Qantas points

qantas find my trip

Qantas uses a distance-based award chart for its best-value but limited inventory "classic flight rewards" for travel on Qantas, Jetstar (Qantas' low-cost subsidiary, when combined with a Qantas flight), Fiji Airways, Air Vanuatu and American Airlines.

Related: A perfect hop across the Pacific: Qantas 787 business class

Qantas calculates the cost per journey (each way), not per flight, so booking a long-haul flight with a short-haul connecting flight may not need to pay any extra points for the second flight.

qantas find my trip

Other airline redemption partners, including most Oneworld airlines, also fall under a zoned one-way award chart, though redemption rates are slightly higher.

qantas find my trip

Things to know

You can search for classic reward flights on qantas.com . Qantas releases award seats to its own members 353 days in advance. It releases seats to partner programs like American Airlines Advantage 331 days in advance. If you are booking Qantas flights with Qantas points, you have a three-week head start over members of partner programs, which is a huge advantage because these seats book up extremely quickly.

Qantas also offers dynamically priced "any seat rewards," which are significantly more expensive than the amounts in the tables above and rarely offer great value.

Unfortunately, Qantas imposes fuel surcharges on redemptions, which can be substantial, especially on flights operated by Qantas and British Airways.

Related: Why are the fees, taxes and surcharges on Avios redemptions so high?

Sweet spots

qantas find my trip

Qantas business and first class to Australia

Qantas has well-regarded premium products and is especially known for its excellent airport lounges . Flights between North America and Australia fall within Zone 8, so you will need 108,400 points in business class each way or 162,800 points in first class, plus fees, taxes and surcharges. Remember, these seats book up very quickly as soon as they are released 353 days in advance, so book as soon as possible.

You can also book American Airlines flights to Australia using Qantas points for the same prices, though we think Qantas offers a better passenger experience than American does.

Related: Awesome Aussie: A review of Qantas first class on the A380, Melbourne to LAX

Short flights on American Airlines

With American Airlines now operating dynamic pricing on their flights booked with Advantage miles, consider using Qantas points instead, given the ease of transferring credit card points and the fixed award charts starting from just 8,000 Qantas points.

The Qantas award chart is priced by one-way journey, not by segment. So, if you were to take two connecting domestic flights on American Airlines with a total journey of 601 to 1,200 miles, it would cost just 12,000 Qantas points each way, which is a great deal.

Fly to Israel on El Al

El Al's own Matmid frequent flyer program is not very highly regarded, and the transfer ratio from the American Express Membership Rewards program makes this option a poor value. However, if you're looking for awards on Israel's flag carrier, Qantas is a great option.

For example, flights between New York's John F. Kennedy International Airport (JFK) or Newark Liberty International Airport (EWR) and Ben Gurion International Airport (TLV) are just under 5,800 miles long, meaning that you can book an economy class award for 38,000 points each way, or a business-class award for 90,000 points. From LAX, you're looking at spending 50,300 points each way in economy and 119,200 in business class.

Related: Then and now: 6 ways that El Al's most historic route has improved in just 2 years

Business class to Europe on American Airlines

Qantas charges just 57,000 Qantas points each way for travel between JFK and London's Heathrow Airport (LHR). Both American Airlines and British Airways operate this route multiple times each day. However, if you book American, you will not be subject to the huge fuel surcharges British Airways imposes on redemptions.

qantas find my trip

Domestic flights in Australia

If you're heading Down Under, Qantas has a comprehensive route network across Australia and New Zealand.

Distance-based awards are great for traveling around Australia, starting with one-way flights under 600 miles that will cost you just 8,000 Qantas points each way in economy or 18,400 in business class. Qantas operates several wide-body aircraft on domestic routes where you can enjoy their flagship fully flat business-class seats, especially on cross-country services between Perth Airport (PER) and the east coast of Australia.

Flights to Fiji

Fiji Airways is a Qantas partner in the program's more generous award chart. Flights from Los Angeles to Nadi International Airport (NAN) are just 5,519 miles in distance, which falls just within the award zone for 31,500 points each way in economy and 82,000 points in business each way. You should even be able to add on a short interisland flight for the same price.

Related: Fiji Airways shows off new A350

Round-the-world awards on Oneworld carriers

Qantas is one of a dwindling number of carriers still offering round-the-world awards . You can take flights that cover up to 35,000 miles in distance for 132,400 points in economy, 249,600 points in premium economy and 318,000 in business class.

While routing rules apply, they are quite generous. You can have up to five free stopovers, and you could book an itinerary that would see you visiting five different countries through five different airlines if you fancy trying out different Oneworld carriers.

Bottom Line

The Qantas Frequent Flyer program hasn't historically been the most valuable out there, especially given how little premium award availability they have released on long-haul services. However, there are some decent options for redeeming Qantas points.

Also, since the program is a handy transfer partner of Citi, Amex and Capital One, you may have a lot of these points at your disposal for your next award trip.

Travel Daily

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Australia's Qantas Back Boeing to Bounce Back From Crisis

Australia's Qantas Back Boeing to Bounce Back From Crisis

Reuters

FILE PHOTO: Workers are seen near Qantas Airways, Australia's national carrier, Boeing 737-800 aircraft on the tarmac at Adelaide Airport, Australia, August 22, 2018. REUTERS/David Gray/File Photo

DUBAI (Reuters) -Australian airline Qantas on Tuesday backed Boeing to bounce back from an unprecedented crisis that has led to an overhaul of the American planemaker's management and drawn scrutiny and criticism from some of its biggest customers.

Boeing is searching for a new chief executive after announcing that Dave Calhoun would step down by the end of the year following back-to-back crises that were exacerbated by the blowout of the a loose door plug on a Boeing plane in January.

"Aviation needs a strong Boeing," Qantas Chief Executive Vanessa Hudson told reporters at an airline summit in Dubai.

Hudson, who took over as the head of Australia's biggest airline last year, said she had spoken with Boeing management and was confident they are focused on addressing quality issues.

"Everything that we've heard from Boeing gives me the sense that they will get on top of it," she said.

Asked about what qualities Boeing's next CEO should have, Hudson said any chief executive should be connected with frontline employees, customers and key stakeholders.

"I would suggest that for Boeing, that they are important qualities to really understand how a basic organisation operates," she said.

(Reporting by Alexander Cornwell; Editing by Kirsten Donovan)

Copyright 2024 Thomson Reuters .

Tags: United States , Transportation , Asia , Europe , Netherlands , Australia

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  • Travel Advice

Qantas group boarding overhaul an Australian-first move

The way you board on a major Australian airline is being shaken up, with the overhaul tipped to cut queue time and get you in your seat and in the air faster.

Blair Jackson

Flyers warned not to do this on plane

Single act confirms if you’re a jerk

Single act confirms if you’re a jerk

Aussie airline’s mammoth menu change

Aussie airline’s mammoth menu change

Qantas says a shake-up to how passengers board planes will cut standing-around time at the gate and on the tarmac.

A new system splits passengers into six groups, divided by class, frequent flyer status and seat location.

The airline reckons trials of the system across the country sped up queues at the gate and hastened seating.

Passengers will get a group number of one to six. Picture: Qantas

Qantas Domestic chief executive Markus Svensson said the change should make more planes leave on time.

“We’re continuing to look for ways to respond to pain points and improve the travel experience for our customers,” Mr Svensson said.

“We know how important on time departure is to our customers, so this process is also about doing everything possible to ensure we depart on time.”

Qantas lost its mantle of most punctual Aussie carrier in April. Picture: NewsWire / Ben Clark

Virgin overtook Qantas as the most punctual carrier in Australia in April.

From Monday at Brisbane Airport, passengers on the flying kangaroo will get a boarding group number of one to six on their ticket.

Once your group number is called, you can board.

Anyone lucky enough to have travelled overseas may know similar systems are used internationally.

Qantas’ new system comes into effect at Brisbane today, Perth next week, and then Melbourne and Sydney later in the month.

Signs and announcements will help clarify which of the six groups is boarding at what times, the airline says.

Before you reach for a drink on your next long-haul flight, scientists have discovered something they want you to know.

It’s the one thing majority of us do when we board a plane. But a panel of experts say if you do, you’re a total jerk.

They’ve called it the biggest menu change in five years. And if you’re at the pointy end, you are in for a real treat.

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Why Qantas could be one the best shares to buy in the Asia-Pacific

Goldman Sachs thinks this could be one of the best investment opportunities around.

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Qantas Airways Limited ( ASX: QAN ) shares could not only be one of the best options for investors in Australia, but also in the whole Asia-Pacific region.

That's the view of analysts at Goldman Sachs, which have just added the airline operator's shares to their highly coveted Asia-Pacific conviction list. These are the most compelling investment opportunities in the region according to the investment bank's analysts.

And with only three other ASX shares making the list of 29, Qantas shares are in rarefied company.

What is the broker saying about Qantas shares?

The Flying Kangaroo has joined the likes of Lynas Rare Earths Ltd ( ASX: LYC ), Woolworths Group Ltd ( ASX: WOW ), and Xero Ltd ( ASX: XRO ), as well as Taiwan Semiconductor Manufacturing ( NYSE: TSM ) and Hyundai Motor Co , on the list after Goldman's analyst, Niraj Shah, predicted that its valuation gap with peers would soon close.

Commenting on Shah's bullish view on the airline, the broker said:

Niraj expects sustainably improved earnings capacity relative to pre-COVID, which is not reflected in Qantas' current valuation. He believes market concerns around: 1) investment in fleet renewal and customer experience, and 2) willingness to return capital to shareholders, is reflected in Qantas trading on 6.4x FY25E P/E versus regional/US peers trading on 9.1x, a discount of 29%. This is more than 2x below the historical 5Y average discount of 14%. Niraj expects this gap to narrow as QAN delivers earnings that are sustainably above pre-COVID levels and demonstrates ability/willingness to distribute capital to shareholders while renewing the fleet.

Goldman's analyst believes that earnings in FY 2024 will be up significantly on pre-COVID times and, importantly, be sustainable at these levels. The broker adds:

With capacity expected to be ~95% of pre-COVID levels in FY24E, Niraj forecasts group EPS of A$0.85, materially ahead of A$0.57 in FY19A, underpinned by the A$1bn cost out program implemented by the business during COVID and, importantly, he believes this is a sustainable reset, with an EPS forecast of A$0.96 in FY25E despite a 4% yoy decline in unit revenue.

In light of this, Goldman has put a conviction buy rating and a $8.05 price target on Qantas' shares. Based on its current share price of $6.10, this implies potential upside of 32% for investors over the next 12 months.

And with Goldman expecting a 4.9% dividend yield in FY 2025, there's potential for some dividend income to come the way of shareholders by this time next year.

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Growth and dividends are the two vital ingredients, according to one broker.

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Woman on a tablet waiting in for her flight in an airport and looking through a window.

Qantas shares maintain altitude amid 'historic' $5 billion deal

May 31, 2024 | Tristan Harrison

Perth is Qantas’ next growth focus.

A pilot stands in an empty passenger cabin smiling with his arms crossed looking excited

Why Qantas shares are cheap and now is 'a buying opportunity'

May 30, 2024 | James Mickleboro

Big gains and attractive dividend yields could be on the way for investors according to Goldman Sachs.

a man sitting in an aeroplane seat holds the top of his head as he looks at his airline ticket with an annoyed, angry expression on his face.

Broker Notes

Holidays on hold: how will this affect asx travel shares.

May 29, 2024 | Bronwyn Allen

A new survey shows many Australians are delaying holidays due to cost-of-living pressures.

Man sitting in a plane seat works on his laptop.

3 things about Qantas stock every smart investor knows

May 28, 2024 | Tristan Harrison

Travel demand remains strong and there are other positives to be aware of.

A female traveller stands in the terminal, ready to board her plane.

Webjet share price rockets 14% on record earnings and demerger announcement

May 22, 2024 | Bernd Struben

ASX 200 investors are sending the Webjet share price flying higher on Wednesday.

A woman reaches her arms to the sky as a plane flies overhead at sunset.

Is this why Qantas shares are racing ahead of the ASX 200 on Tuesday?

May 21, 2024 | Bernd Struben

Investors are bidding up the Qantas share price today. But why?

A smiling boy holds a toy plane aloft while a girl watches on from a car near an airport runway.

Buy one, sell the other: Goldman's verdict on these 2 ASX 200 travel shares

May 17, 2024 | Bronwyn Allen

The broker says one of these stocks could deliver 30% share price growth in just one year.

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ELEKTROSTAL HOTEL

IMAGES

  1. Qantas makes changes to app to track missing bags

    qantas find my trip

  2. Cheap Flights & Airline Tickets Prices, Hotel Booking

    qantas find my trip

  3. Qantas: There goes my trip to the Caribbean

    qantas find my trip

  4. Get help with booking your flight

    qantas find my trip

  5. australian airlines: Qantas routes map

    qantas find my trip

  6. The Best Ways to Search for Oneworld Award Availability [Step-by-Step]

    qantas find my trip

COMMENTS

  1. Manage booking

    See your bookings with us and, where possible, make changes, update your personal details, redeem your Flight Credit and more. If your flight has been changed or cancelled by Qantas, we'll be in contact. Find out more information on booking changes. If your flights were booked through a travel agency or third-party website, contact these ...

  2. Manage booking

    See your bookings with us and, where possible, make changes, update your personal details, redeem your Flight Credit and more. If your flight has been changed or cancelled by Qantas, we'll be in contact. Find out more information on booking changes. If your flights were booked through a travel agency or third-party website, contact these ...

  3. Flights

    Search and compare flights with Qantas and our partners to find the perfect choice for you. Plan your next trip. Book flights with Qantas from the Americas. You can search for cheap flights and airline tickets to over 1000 international and domestic destinations.

  4. Manage Booking

    Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  5. Flights

    When you're ready to book your next Qantas flight, it's easy to redeem your Flight Credit. Simply go to Manage booking and enter your credit reference and last name. If you have a COVID-19 travel credit, you can request a refund by calling our dedicated team on 1300 668 885 within Australia, or +61 2 9123 7495 from outside Australia. ...

  6. Help and Support

    Do you want to access your Qantas bookings easily and conveniently? Learn how to view your current and past trips under 'My Trips' on the Qantas App, and enjoy features such as check-in, seat selection and boarding pass access. Find out more about the Qantas App and how it can enhance your travel experience.

  7. Qantas Airways

    Elevate your journey with the Qantas app, your trusted, simple, and personalised travel companion. Whether you're travelling, shopping, or tracking your Qantas Points, we've got you covered. Check-in for your flight, view your digital boarding pass, see your Points activity and more. Use the Qantas app to: • Search and book Qantas flights

  8. Plan your trip

    View flight timetable information for the next 353 days for Qantas, QantasLink, Jetstar and other partner airlines. Search flight times. Plan your Qantas trip with useful details on things to know before you fly. Discover our route maps, timetable and network information plus explore our cabins and onboard comforts.

  9. Qantas Airways

    Travel, shop and track your Qantas Points

  10. Find your trip

    Find your trip or travel credit. Last name is required. Enter the 6-letter confirmation code or 13-digit ticket number. When you book a trip on American, you'll receive a unique 6-digit confirmation code made up of letters. It's also known as a record locator. Example confirmation code: JCQNHD.

  11. Has your flight been delayed or cancelled? Here's what your rights are

    Qantas: Yes, if Qantas makes a significant change to your flight time Virgin : Yes, once the delay is more than two hours (domestic) and four hours (international) Jetstar : Yes, once the delay is ...

  12. Refunding, changing, or cancelling a flight booking

    (Service fees may apply for changes made through your local Qantas office). Find out all you need to know about flight changes here Cancelling or changing a flight after checking-in: If you need to cancel your flight once you have checked in online, you can now undo check-in online or in the Qantas App, follow the easy steps on how to undo ...

  13. Complete guide to the Qantas Frequent Flyer program

    Earn Qantas points by flying. When you fly Qantas or their partner airlines listed above, you can earn Qantas points to redeem for flights, upgrades or other rewards provided you list your Qantas Frequent Flyer number on your booking. The amount of points you will earn will depend on the length of the flight and ticket fare class.

  14. Qantas and Perth Airport Seal Deal to Propel Australian Travel into New

    Qantas and its subsidiary Jetstar are set to relocate all services to a newly constructed terminal within the Airport Central precinct. This move, coupled with the airlines' substantial ...

  15. Travel More in 2024 with TripADeal and save $250!

    Travel More in 2024 Offer - Terms and Conditions. During the promotional period of 12:01am Saturday 1 June 2024 to 11:59pm Thursday 20 June 2024 (AEST), customers will receive $250 off tour, cruise, exclusive hotel package or experience deals listed on tours.qantas.com with departure dates between 1 August and 31 December 2024. Adding an 'arrive early' option to a January 2025 departure ...

  16. Book Tours and Travel with Qantas Tours

    Qantas Tours. Operated by TripADeal. Discover our range of multi-destination tours and earn 3PTS per $1^ spent. Book any tour and spend from $4,999 before midnight 20 June and save $250* Find out more here. Save your money, use points. Earn 3 points per $1 spent^. Extensive range of multi-destination tours. Travel made easy with local guides.

  17. Plan your trip

    View flight timetable information for the next 353 days for Qantas, QantasLink, Jetstar and other partner airlines. Search flight times. Plan your Qantas trip with useful details on things to know before you fly. Discover our route maps, timetable and network information plus explore our cabins and onboard comforts.

  18. Qantas CEO Confident Boeing Will Address Quality Issues

    FILE PHOTO: Workers are seen near Qantas Airways, Australia's national carrier, Boeing 737-800 aircraft on the tarmac at Adelaide Airport, Australia, August 22, 2018. REUTERS/David Gray/File Photo

  19. Qantas group boarding overhaul an Australian-first move

    Qantas says a shake-up to how passengers board planes will cut standing-around time at the gate and on the tarmac. A new system splits passengers into six groups, divided by class, frequent flyer ...

  20. Qantas customer satisfaction almost back to 2019 levels

    Picture: iStock. Qantas' campaign to return customer satisfaction ratings to pre-Covid levels or better has turned to passengers' tastebuds with a wider selection of beverages on international ...

  21. Selecting your seat with Online Check-in

    To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website.; If you're eligible, you can check in online from 24 hours up to 90 minutes before your international flight's departure time, or from 24 hours up to 30 minutes before your domestic flight's scheduled departure time.

  22. Elektrostal, Russia: All You Must Know Before You Go (2024

    A mix of the charming, modern, and tried and true. See all. Apelsin Hotel. 43. from $48/night. Apart Hotel Yantar. 2. from $28/night. Elektrostal Hotel.

  23. Why Qantas could be one the best shares to buy in the Asia-Pacific

    In light of this, Goldman has put a conviction buy rating and $8.05 price target on Qantas' shares. Based on its current share price of $6.10, this implies potential upside of 32% for investors ...

  24. Check-in options

    International - You can check-in online from 24 hours up until 90 minutes before your flight departure. Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you arrive at the airport.

  25. APELSIN HOTEL

    Apelsin Hotel, Elektrostal: See 43 traveler reviews, 19 candid photos, and great deals for Apelsin Hotel, ranked #1 of 4 hotels in Elektrostal and rated 4 of 5 at Tripadvisor.

  26. Where can I go

    Set your travel budget in cash or Qantas Points ^ and we'll do the rest, showing you deals to destinations all around the globe. Mix cash and points together to travel even further! Find Classic Reward seats. It's now even easier to find Classic Flight Rewards ^ on Qantas and our reward partners. We'll help you find seats to your favourite ...

  27. YANTAR HOTEL

    Many travelers enjoy visiting Summery House A.I. Morozova (5.4 miles) and Shirokov House (7.1 miles). See all nearby attractions. Elektrostal. Hotels. More. Yantar Hotel, Elektrostal: See traveler reviews, candid photos, and great deals for Yantar Hotel at Tripadvisor.

  28. Finding my travel credit

    Find My Credit makes it easier to find your Qantas or Jetstar travel credit. You may be asked for: Last name of the traveller. Email of the traveller/travel arranger. Booking reference (PNR) or ticket number of the original flight/s put into credit. Qantas Pass or Qantas TravelPass account or voucher number Qantas customers with a Jetstar ...

  29. ELEKTROSTAL HOTEL

    Elektrostal Hotel, Elektrostal: See 25 traveler reviews, 44 candid photos, and great deals for Elektrostal Hotel, ranked #1 of 2 B&Bs / inns in Elektrostal and rated 4 of 5 at Tripadvisor.

  30. Qantas delays launch of Singapore-Darwin route to March 2025

    Originally published as Qantas delays launch of Singapore-Darwin route to March 2025. The launch of a new Qantas route between Darwin and Singapore has been pushed back by months, with the airline ...