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Woman, 24, dies on Qantas flight from Melbourne just before takeoff

Manpreet kaur was feeling unwell before boarding the flight and reportedly died from tuberculosis, article bookmarked.

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A 24-year-old woman flying from Melbourne to Delhi on a Qantas flight died suddenly, reportedly from tuberculosis.

Manpreet Kaur was feeling unwell but boarded the flight on 20 June without any issue, her friends said. However, she collapsed and died before the plane departed.

Kaur, an aspiring chef, was travelling to see her family for the first time in four years.

She likely died of tuberculosis, an infectious disease that affects the lungs, the Herald Sun reported.

“Our thoughts are with the family and friends of Manpreet Kaur,” a Qantas spokesperson said in a statement to The Independent .

The airline said that on 20 June, “a customer on our Melbourne to Delhi flight required medical attention shortly after boarding, prior to the aircraft pushing back from the gate”.

“Urgent assistance was provided by both crew and emergency services but sadly she passed away.”

On 1 July, Qantas became aware through media reports that Kaur may have had tuberculosis and contacted Australia’s National Incident Centre Operations seeking further information.

The health issue had not previously been disclosed to Qantas.

On 2 July, the Department of Health, Victoria, informed the company that they have begun limited contact tracing, and all those identified as having a potential risk would be screened.

The department said other people who were on the aircraft at the time would not undergo contact tracing, according to Qantas.

Meanwhile, friends and family remembered Kaur as a kind and honest person.

“Our dear friend Manpreet left us too soon, leaving a void in our lives that can never be filled,” Gurdip Grewal, a friend of Kaur, who also set up a GoFundMe fundraiser, wrote. “As we grieve her passing, we want to come together to honour her memory and support her family in their time of need.”

He reportedly told News Corp that Kaur had been feeling unwell for a while.

Victoria Police and Victoria Ambulance confirmed they attended to the emergency. Police are now preparing a report for the coroner and have confirmed that an investigation is underway.

Kaur moved to Australia in March 2020.

In February this year, a 63-year-old man died after coughing up “litres of blood ” on a Lufthansa flight from Bangkok to Munich.

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Why did ASIC take a look when Qantas shares fell last year?

The regulator was asking questions.

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Qantas Airways Ltd ( ASX: QAN ) shares encountered turbulence in FY24, " flying backwards " on the chart as my colleague Bernd put it.

At the time of writing, shares in the iconic flying kangaroo are swapping hands 0.082% higher at $6.11 apiece.

Reports have surfaced that The Australian Securities and Investments Commission (ASIC) recently raised questions about certain price movements in Qantas shares last year.

This came around the time Qantas was under investigation by the Australian Competition and Consumer Commission (ACCC), according to The Australian Financial Review .

Here's a closer look.

ASIC queries Qantas' knowledge

As a reminder, the ACCC began proceedings against Qantas in August 2023.

It alleged Qantas sold tickets for flights that had already been cancelled during the COVID-19 pandemic. This resulted in Qantas paying a $120 million settlement.

But from 24 July to 20 October last year, as news of the probe surfaced, Qantas shares plunged from highs of $6.69 to lows of $4.77, respectively.

ASIC reportedly wrote to its fellow corporate watchdog at the ACCC shortly after Qantas shares fell.

It was asking about the timeline of the ACCC's investigation into the airline.

It aimed to determine if Qantas directors or executives knew about the investigation before it happened or before the significant drop in the company's share price tied to these events.

The regulator also inquired about the board-approved share sales of its former CEO, Alan Joyce.

Joyce reportedly sold $17 million of his Qantas shares in June last year – equivalent to more than 90% of his stake – shortly before the ACCC made its proceedings against the airline public.

What's next for Qantas shares?

Despite ASIC's requests for information, there is no indication it will follow up with an investigation, or that Joyce and the company's board acted on insider information.

The news is also a media report and not a market-sensitive update, so it's unsurprising that Qantas shares did not react. However, the same couldn't be said for the last financial year.

In FY24, the Qantas share price dropped nearly 6%, closing at $5.85 on the last trading day of the financial year.

This decline occurred despite strong financial results for FY23, which saw a 118% year on year increase in revenue to $19.8 billion and a pre-tax profit of $2.5 billion.

Despite this, Qantas shares have rebounded in FY25 and are up 13% this year to date.

The airline's February H1 FY24 results showed revenue of $11.1 billion and a solid underlying profit before tax of $1.3 billion.

It also authorised another $400 million share buyback .

Goldman Sachs rates Qantas as a buy, with a price target of $8.05. This indicates a potential upside of nearly 32% from the current price.

Meanwhile, consensus rates it a buy, according to CommSec.

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Qantas reveals new ‘flexible’ lounge pass for staggeringly cheap monthly fee

Qantas has revealed a new “flexible” lounge pass for customers looking to avoid the costly annual membership fee - and it’s going for a staggering price.

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Qantas has unveiled a new “flexible” pass for its luxury airport lounges for a staggeringly cheap price tag – just months after announcing annual memberships would be hit with a 17 per cent price hike.

The new Qantas Club Flexible allows customers to pay for 28-day access to the branded lounges, with the Flying Kangaroo claiming the subscription is a way of offering “flexibility” and a choice to enjoy access to the lounges on an “ad-hoc basis”.

Currently, an annual Qantas Club membership costs from $699, with a one-off joining fee from $129.

The Qantas Club Flexible membership costs just $99 a month – plus the one-off joining fee of $129 – and auto-renews every 28 days.

Customers are also able to cancel their membership at any time up until three days prior to renewal.

The airline has also offered additional checked baggage for domestic, international and Jetstar flights to people who take out these memberships and travel before March 31 next year.

A Qantas spokeswoman said the company had brought in the membership in response to customer feedback over the past year.

“We know our customers are looking for flexible options when it comes to lounge access,” the spokeswoman said.

“Qantas Club Flexible gives customer the choice to enjoy the benefits of our Qantas lounges in a timeframe that suits them – the perfect option for travellers who don’t fly every month.”

Other benefits includes Domestic On Departure Upgrade rewards and a complimentary Qantas Frequent Flyer membership, the airline revealed.

Earlier this year, Qantas customers were warned the prices of annual membership fees would jump for the first time in seven years.

For newcomers, the price will increase from $699 to $828, while the fee for current members will rise from $540 to $629.

The airline said the new prices would help cover the costs passed on from suppliers over the seven-year period.

“This follows a reduction in the membership fees for several years during the pandemic,” a spokesperson said in March.

The move also follows what the airline has called a “significant” $100m investment in the lounge network – including a new lounge in Hobart almost double the original capacity.

More Coverage

Lounges in Adelaide and Broome were also refurbished.

The first stage of construction for the South Australian capital’s lounge included the fit-out of the Qantas Club, now expected to open in mid-November, ahead of the new Domestic Business Lounge welcoming its first customers in mid-2025.

While the footprint of the lounge space will remain the same, through the redesign of under-utilised spaces, the total seating capacity will increase by more than 10 per cent.

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Complete guide to the Qantas Frequent Flyer program

Due to the vast distances of the Australian Outback and the continent's remote location, Qantas has a rich aviation heritage stretching back more than 100 years. Unfortunately, in the past, the airline hasn't released a large amount of premium award availability on its lucrative flights between North America and Australia.

However, Qantas is part of the Oneworld alliance , and its simply named Frequent Flyer program offers award travelers some great redemption opportunities, even if they have no plans to visit Australia.

The Qantas Frequent Flyer program is also interesting because you can transfer your American Express Membership Rewards points to it — along with Capital One miles , Citi ThankYou Rewards points and Marriott Bonvoy points , making them easy to earn.

Here is what you need to know about the Qantas Frequent Flyer program.

Qantas Frequent Flyer Partners

As a founding member of the Oneworld alliance, Qantas lets you earn and redeem Qantas points on all Oneworld airlines:

• Alaska Airlines
• American Airlines
• British Airways
• Cathay Pacific Airways
• Fiji Airways
• Japan Airlines
• Malaysia Airlines
• Qatar Airways
• Royal Air Maroc
• Royal Jordanian
• SriLankan Airlines

Related: The Oneworld alliance is growing with the addition of Oman Air

Qantas also has a unique and valuable list of non-alliance partner airlines, where you can earn and redeem Qantas points:

• Air New Zealand*
• Air Tahiti Nui*
• Air Vanuatu
• Bangkok Airways
• China Airlines*
• China Eastern
• Fiji Airways (in the process of joining the Oneworld alliance)
• Solomon Airlines*

Qantas Elite status

The Qantas Frequent Flyer program offers five status levels to reward and retain frequent flyers:

• Bronze : This is the entry-level status, offering the ability to earn and redeem points for flights and rewards.
• Silver (Oneworld Ruby) : Awarded after earning 300 status credits per membership year (250 to retain); members receive priority phone service, check-in, extra baggage allowance and preferred seating.
• Gold (Oneworld Sapphire) : Awarded after earning 700 status credits per membership year (600 to retain); members also enjoy premium security, Qantas Club and international partner business class lounge access
• Platinum (Oneworld Emerald) : Awarded after earning 1,400 status credits per membership year (1,200 to retain); members also receive priority waitlisting, guaranteed economy seat availability and first-class lounge access with Qantas and partner airlines
• Platinum One (Oneworld Emerald) : Awarded after earning 3,600 status credits per membership year with the same to retain (2,700 must have been from a Qantas flight number); members receive the highest upgrade priority, cleared up to seven days before departure, plus waived change fees, additional award seats in all classes and free extra legroom seats

Status credits are only earned from flying Qantas or their partner airlines.

A great perk of holding elite status in the Qantas Frequent Flyer program is access to American Airlines lounges on domestic flights when flying American, which the carrier does not provide to its AAdvantage elite members .

Related: 1st look: American Airlines, British Airways unveil 3 gorgeous lounges in JFK's Terminal 8

How to earn Qantas points

Earn Qantas points by flying

When you fly Qantas or their partner airlines listed above, you can earn Qantas points to redeem for flights, upgrades or other rewards provided you list your Qantas Frequent Flyer number on your booking. The amount of points you will earn will depend on the length of the flight and ticket fare class.

Here is the earning rate for American Airlines flight from Los Angeles International Airport (LAX) to Sydney Airport (SYD), each way:

Transfer points from credit card programs

While there are no Qantas branded credit cards available in the U.S., you can transfer rewards from three programs with transferable currencies directly to Qantas Frequent Flyer:

• American Express Membership Rewards
• Capital One
• Citi ThankYou Rewards

Each of them has a transfer ratio of 1:1, so 10,000 points equal 10,000 Qantas points.

Other ways to earn

You can also earn Qantas points for car rental with Avis and Budget, as well as booking hotel stays via the Qantas website with the following accommodation partners:

• Swiss-Belhotel International

Related: How to choose a hotel loyalty program

How to redeem Qantas points

Qantas uses a distance-based award chart for its best-value but limited inventory "classic flight rewards" for travel on Qantas, Jetstar (Qantas' low-cost subsidiary, when combined with a Qantas flight), Fiji Airways, Air Vanuatu and American Airlines.

Related: A perfect hop across the Pacific: Qantas 787 business class

Qantas calculates the cost per journey (each way), not per flight, so booking a long-haul flight with a short-haul connecting flight may not need to pay any extra points for the second flight.

Other airline redemption partners, including most Oneworld airlines, also fall under a zoned one-way award chart, though redemption rates are slightly higher.

Things to know

You can search for classic reward flights on qantas.com . Qantas releases award seats to its own members 353 days in advance. It releases seats to partner programs like American Airlines Advantage 331 days in advance. If you are booking Qantas flights with Qantas points, you have a three-week head start over members of partner programs, which is a huge advantage because these seats book up extremely quickly.

Qantas also offers dynamically priced "any seat rewards," which are significantly more expensive than the amounts in the tables above and rarely offer great value.

Unfortunately, Qantas imposes fuel surcharges on redemptions, which can be substantial, especially on flights operated by Qantas and British Airways.

Related: Why are the fees, taxes and surcharges on Avios redemptions so high?

Sweet spots

Qantas business and first class to Australia

Qantas has well-regarded premium products and is especially known for its excellent airport lounges . Flights between North America and Australia fall within Zone 8, so you will need 108,400 points in business class each way or 162,800 points in first class, plus fees, taxes and surcharges. Remember, these seats book up very quickly as soon as they are released 353 days in advance, so book as soon as possible.

You can also book American Airlines flights to Australia using Qantas points for the same prices, though we think Qantas offers a better passenger experience than American does.

Related: Awesome Aussie: A review of Qantas first class on the A380, Melbourne to LAX

Short flights on American Airlines

With American Airlines now operating dynamic pricing on their flights booked with Advantage miles, consider using Qantas points instead, given the ease of transferring credit card points and the fixed award charts starting from just 8,000 Qantas points.

The Qantas award chart is priced by one-way journey, not by segment. So, if you were to take two connecting domestic flights on American Airlines with a total journey of 601 to 1,200 miles, it would cost just 12,000 Qantas points each way, which is a great deal.

Fly to Israel on El Al

El Al's own Matmid frequent flyer program is not very highly regarded, and the transfer ratio from the American Express Membership Rewards program makes this option a poor value. However, if you're looking for awards on Israel's flag carrier, Qantas is a great option.

For example, flights between New York's John F. Kennedy International Airport (JFK) or Newark Liberty International Airport (EWR) and Ben Gurion International Airport (TLV) are just under 5,800 miles long, meaning that you can book an economy class award for 38,000 points each way, or a business-class award for 90,000 points. From LAX, you're looking at spending 50,300 points each way in economy and 119,200 in business class.

Related: Then and now: 6 ways that El Al's most historic route has improved in just 2 years

Business class to Europe on American Airlines

Qantas charges just 57,000 Qantas points each way for travel between JFK and London's Heathrow Airport (LHR). Both American Airlines and British Airways operate this route multiple times each day. However, if you book American, you will not be subject to the huge fuel surcharges British Airways imposes on redemptions.

Domestic flights in Australia

If you're heading Down Under, Qantas has a comprehensive route network across Australia and New Zealand.

Distance-based awards are great for traveling around Australia, starting with one-way flights under 600 miles that will cost you just 8,000 Qantas points each way in economy or 18,400 in business class. Qantas operates several wide-body aircraft on domestic routes where you can enjoy their flagship fully flat business-class seats, especially on cross-country services between Perth Airport (PER) and the east coast of Australia.

Flights to Fiji

Fiji Airways is a Qantas partner in the program's more generous award chart. Flights from Los Angeles to Nadi International Airport (NAN) are just 5,519 miles in distance, which falls just within the award zone for 31,500 points each way in economy and 82,000 points in business each way. You should even be able to add on a short interisland flight for the same price.

Related: Fiji Airways shows off new A350

Round-the-world awards on Oneworld carriers

Qantas is one of a dwindling number of carriers still offering round-the-world awards . You can take flights that cover up to 35,000 miles in distance for 132,400 points in economy, 249,600 points in premium economy and 318,000 in business class.

While routing rules apply, they are quite generous. You can have up to five free stopovers, and you could book an itinerary that would see you visiting five different countries through five different airlines if you fancy trying out different Oneworld carriers.

Bottom Line

The Qantas Frequent Flyer program hasn't historically been the most valuable out there, especially given how little premium award availability they have released on long-haul services. However, there are some decent options for redeeming Qantas points.

Also, since the program is a handy transfer partner of Citi, Amex and Capital One, you may have a lot of these points at your disposal for your next award trip.

Help and Support

What is Fare Watch?

25/11/2020 • Knowledge

Information.

Fare Watch is a Qantas price notification tool which informs you by email when a fare becomes available for your chosen route, travel class and dates. You can  set up Fare Watch alerts from the  Flight Deals page or search for flights and select as you're perusing prices. Fare watch is available on all devices.

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