travel aid leicester

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• Passes and concessionary fares

Travel aid for unemployed people

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The travel aid pass allows Leicester residents who are unemployed to travel by bus for half fare on local bus services in Leicester and Leicestershire.

Who is it for?

The travel aid pass aims to make both job seeking easier and ease the financial cost of bus use while you are unemployed. It cannot be used for train travel.

The pass is free and is valid for a two-month period (56 days). You must still purchase a discounted ticket from the driver or bus company to travel.

Who is eligible?

• You must be a Leicester City resident.
• You must be registered unemployed, and receiving Job Seeker's Allowance or Universal Credit as a work seeker.
• You must not already have an active older persons or disabled persons concessionary pass.

How do I use my pass?

Only you are able to use the travel aid pass. It cannot be used by anyone else.

You need to show the bus driver both your travel aid photo card and the ticket part. The photo card is proof you are the official card holder. The ticket shows that it is linked to the photocard and the dates your ticket can be used between.

The driver will then be able to offer you a 50% discount on the fare for your journey. The pass does not entitle you to discounts on tickets of a longer duration.

If challenged by a revenue inspector or an official person, you should show both your ticket and both parts of your travel aid pass.

Please note, if you lose either of the passes, you will not be able to get a replacement. You will need to apply again.

How do I apply?

Before applying online, please do ensure you have the following items ready to upload as proof of your identity:

• either your: passport, driving licence, birth certificate or proof of residency (document showing your name and address) and;
• proof of your entitlement such as your Universal Credit or bank statement.
• passport sized photograph of yourself (in line with passport standards)

How long will it take to process my pass?

Once your application has been submitted we will review all the information submitted to us and then we will post out the pass.

Please allow up to 28 days for us to process your application.

Frequently asked questions

What do i do if my circumstances change.

If you have a travel aid pass and you have found work, please continue to use the pass until it expires. You must inform us that you have found work by providing proof of your employment.

You can send in your proof of employment to the email shown below or you can report any change of circumstances by emailing us at   [email protected] .

What if my pass is lost or stolen?

If your pass is lost or stolen, please email us with your full name, address, and your contact number at [email protected] .

I have moved out of Leicester, what do I do?

If you have a travel aid pass and you have moved out of Leicester, there are three ways you can let us know:

Send a photo by email

You must cut the photo card in two, take a photo of the two halves and send a picture of the pieces to  [email protected] .

Or you can post the photo card to: Leicester City Council, 115 Charles Street, 2nd Floor, Rutland Wing, Transport Strategy (Travel Aid), Leicester, LE1 1FZ.

Hand the card in an envelope addressed to Transport Strategy (Travel Aid) at any city library or our  Customer Services Centre  on Granby Street, Leicester.

Half-price bus fares for Leicester jobseekers are back - here's how to apply for a pass

People looking for work can get half-price travel if they live in the city

• 15:06, 22 APR 2022
• Updated 15:28, 22 APR 2022

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A scheme offering cut-price travel to unemployed jobseekers in Leicester has been relaunched. The Travel Aid programme is open to city residents and means a 50 per cent discount on fares on all trips around the city and Leicestershire as well.

People can apply through the Leicester City Council website, and the special passes are renewable every two months. Travel Aid was running successfully in the city before the pandemic , when bus trips were restricted by law.

But it has been relaunched now that work and life have returned to normal for most people since all the Covid legal requirements have come to an end. Staff at the city’s three JobCentre Plus sites are giving information to jobseekers about the scheme, which has issued more than 60 passes in the month since it was relaunched post-Covid.

READ MORE: I took a drive through Leicester's 'most confusing' junction

Travel Aid is one of several city council transport schemes to support low income and disadvantaged groups, as well as helping existing workers to travel to work in a sustainable and cost-effective manner. Other schemes include the Wheels 2 Work programme, where people can hire electric bikes, with an option to buy them.

The Santander E-bike Share scheme, which was launched in June 2021, also includes a range of targeting initiatives giving discounted cycle hire for unemployed job-seekers, low paid workers and other disadvantaged residents. Cut-price bus travel is also available for thousands of people across the city.

NHS workers can travel free on the electric buses operating from the city’s three Park and Ride sites at Enderby, Birstall and Meynell’s Gorse, while concessionary bus passes can be used at peak times on other services. Under 16s who qualify for free school bus travel can also travel free of charge on any bus throughout the week and weekend.

Leicester deputy city mayor for transport and the environment, Councillor Adam Clarke, said: “With working life returning to normal following the pandemic lockdowns, we are relaunching this scheme to ensure unemployed jobseekers can get help to travel on the city’s public transport. We’ve already issued more than 60 passes over the last few weeks to people looking for work, meaning travel costs are not a barrier to people who need to commute to interviews, training or other placements as part of their search for employment.

“This is just one of the many ways we try to support people out of work and on benefits in Leicester - something which is more important than ever in the current economic circumstances.”

For more details or to apply for Travel Aid visit the city council’s website by clicking here .

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Published on Thursday, April 7, 2022

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A SCHEME offering cut-price travel to unemployed jobseekers in Leicester has been relaunched.

The Travel Aid programme is open to city residents and means local jobseekers can get a 50 percent discount on fares on all Leicester and Leicestershire bus services.

People can apply through Leicester City Council’s website, and passes are renewable every two months.

Travel Aid was running successfully in the city before the disruption of the pandemic, but is being relaunched as work and life return to normal.

Staff at the city’s three JobCentre Plus sites are giving information to jobseekers about the scheme, which has issued over 60 passes in the month since it was relaunched post-Covid.

Travel Aid is part of a wider package of city council transport initiatives designed to support low income and disadvantaged groups, as well as helping existing workers to travel to work in a sustainable and cost-effective manner.

Other schemes include the Wheels 2 Work programme, where people can hire electric bikes, with an option to purchase them.

The Santander E-bike Share scheme, which was launched in June 2021, also includes a range of targeting initiatives giving discounted cycle hire for unemployed job-seekers, low paid workers and other disadvantaged residents.

Cut-price bus travel is also available across the city – NHS workers can travel free on the electric buses operating from the city’s three Park and Ride sites at Enderby, Birstall and Meynell’s Gorse, while concessionary bus passes can be used at peak times on other services.

Under 16s who qualify for free school bus travel can also travel free of charge on any bus throughout the week and weekend.

Leicester deputy city mayor for transport and the environment, Cllr Adam Clarke, said: “With working life returning to normal following the pandemic lockdowns, we are relaunching this scheme to ensure unemployed jobseekers can get help to travel on the city’s public transport.

“We’ve already issued more than 60 passes over the last few weeks to people looking for work, meaning travel costs are not a barrier to people who need to commute to interviews, training or other placements as part of their search for employment.

“This is just one of the many ways we try to support people out of work and on benefits in Leicester - something which is more important than ever in the current economic circumstances.”

For more details or to apply for Travel Aid visit the city council’s website here: https://bit.ly/3ujBjEh

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Transport solutions

If you are a Universal Credit claimant then you may be entitled to 3 months worth of transport costs when you start work, including for the options below.

Speak to your Jobcentre Plus Job Coach for more information.

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Travel aid for unemployed people - Half fare bus travel in Leicester and Leicestershire

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Apply for travel support

If your child is eligible for travel assistance and you are interested in applying, the first step is to register your interest.

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Free transport will be provided for children and young people with special educational needs and disabilities (SEND) who have been offered a school placement by Leicester City Council and who meet the following criteria:

• For a child of statutory school age under 8 years and where the child is placed in a school which is more than 2 miles from their home address
• For a child or young person of statutory school age between 8 and 16 years and where the child is placed in a school which is more than 3 miles from their home address.

However, if a parent or carer chooses to place their child in a school which is different to that offered by Leicester City Council, and the distance to this school is further than that detailed above, then no support with transport is usually offered.

Make an application

• Complete the SEND transport application form

If you continue on with your application for a personal transport budget, you will be required to read and accept the conditions outlined in Direct Payment Agreement - personal transport budget

If you need any support with completing the form please contact your child's SENDCo.

Transport assistance

Ukrainian guests hosted in Leicestershire as part of the Homes for Ukraine scheme are being offered a travel grant to support their travel needs.

The travel grant of £65 will enable the purchase of a short-term bus pass, or help with other travel costs when Ukrainian guests arrive in Leicestershire.

The travel grant is only available once for each guest, and only to those who have been hosted on the Homes for Ukraine scheme in Leicestershire and currently live in Leicestershire.

It will be paid on the same payment card system used for the initial Homes for Ukraine £200 welcome payment. New arrivals from November 2023 receive this £65 at the same time as their welcome payment.

A travel grant provides flexibility as it could:

• be used on different bus routes, taxis, multiple single trips over a longer period
• go towards the purchase of a bicycle
• allow travel over an unspecified time frame
• be better for rural areas where bus travel may not be an option.

Travel Grant application form

For any other enquiries about transport support in Leicestershire please contact  [email protected]

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The Choose How You Move website is a one-stop shop for travel information in Leicester & Leicestershire. Use our journey planner to help you explore the different travel options that are available in Leicestershire.

If you can't find the information you need on this page, you can contact the Leicestershire Homes for Ukraine team .

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