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Wellstar Partners with Wandering WiFi to Offer Patients Free Internet Access

Network of hospitals pioneers availability of wi-fi access while maintaining hipaa guidelines, confidentiality and full security..

WellStar Partners With Wandering WiFi to Offer Patients Free Internet Access

Wandering WiFi, a wireless technology solutions provider, announced today it has successfully integrated its high-security solution with WellStar Health System’s existing wireless network to offer patients and visitors free Internet access at all five of its hospitals.

Using the virtual local area network (VLAN) technology already in place and integrating a virtual private network (VPN), Wandering WiFi was able to add an encryption layer to WellStar’s existing secure network to separate official hospital information from traffic generated by hotspot users. With the additional Wandering WiFi technology now in place, WellStar also has the ability to track and monitor all traffic from a central location, prioritize bandwidth utilization and restrict access to sites with objectionable content.

WellStar Health System includes five not-for-profit, community-based hospitals and more than 11,000 healthcare professionals that deliver world-class healthcare for a community exceeding 600,000 people. “We are committed to delivering the very best healthcare to our patients while also seeking ways to improve the way we deliver care. That includes a broader offering of services designed to enhance and positively impact the patient’s experience while in our environment,” said Cathy Parmly, technical development director of WellStar Health System. “Wandering WiFi gives us the opportunity to offer patients across our network Internet access with complete security and within HIPAA guidelines — something we haven’t been able to achieve in the past. We are very excited to be one of the first healthcare systems to offer secure WiFi to patients.”

The Health Insurance Portability and Accountability Act (HIPAA) was passed on August 21, 1996. Among other things, it includes rules pertaining to increased and standardized confidentiality and security of health data. HIPAA privacy regulations require that access to patient information be limited to only those authorized, and that only the information necessary for a task be available to them. And finally that personal health information must be protected and kept confidential.

“Considering the very sensitive nature of the data on WellStar’s corporate network, guarding the security of that data was a top priority. Using the latest VLAN and VPN technology, we were able to segregate all traffic across its existing network,” said John Marshall, president of Wandering WiFi. “By leveraging WellStar’s wireless infrastructure and integrating our industry-leading software, we were able to roll-out a secure, branded patient Wi-Fi experience throughout five hospitals without a significant capital investment. And because we have an on-shore technical support team dedicated to managing WellStar’s network, its customers get the highest level of service, with no additional burden on WellStar’s IT staff.”

About WellStar Health System

The vision of WellStar Health System is to deliver world-class healthcare through our hospitals, physicians and services. WellStar Health System includes Cobb, Douglas, Kennestone, Paulding and Windy Hill hospitals; WellStar Physicians Group; Urgent Care Centers; Health Place; Homecare; Hospice; Atherton Place; and WellStar Foundation. For more information, call 770.956.STAR or visit www.wellstar.org.

About Wandering WiFi

Wandering WiFi is one of the leading wireless local area network (WLAN) solutions providers in the United States. Headquartered in Atlanta, GA, the company deploys customized wireless solutions for over 500 customers across the country, including airports, cafes, hotels, condos, resorts, retail stores, and corporate offices. Wandering WiFi’s strategy is to provide its customers with turn-key solutions which include hardware, industry-leading software, technical support and unique customer experiences. Wandering WiFi was founded “by wanderers, for wanderers.” For more information, please visit www.wanderingwifi.com.

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Wandering WiFi provides nationwide high-speed wireless Internet in fast-causal restaurants.  

Feb. 28, 2006

Wandering WiFi provides nationwide high-speed wireless Internet in fast-causal restaurants. Wandering's solutions help you attract new business, generate repeat customers, increase loyalty and differentiate your brand. The foodservice industry is rapidly adopting WiFi as the next critical amenity. Wandering WiFi provides a complete Hot- Spot solution with 24/7/365 tollfree support for venue operators and end users. Wandering systems are completely secure with fi rewalls between every user and your POS, credit card and camera systems. With a 90-day, 100-percent guarantee on the hardware costs, there's no reason not to have your Wandering WiFi HotSpot set-up today. Call 866. wandering x.89 to get started. For questions contact Jamey Forehand at 404.934.3886 or visit www.wanderingwifi .com

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Wandering WiFi

Company Description

Wandering WiFi, LLC, now a division of AirWatch was founded in 2003 by John Marshall and Alan J. Dabbiere, former employees of the Manhattan Associates, a company that began installing wireless distribution and logistics networks in 1990.

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WiFi Planet

The Latest in WiFi, Broadband & Tech

Caribou’s Free, Wandering Wi-Fi

Eric Sandler

October 7, 2021

By Eric Griffith

August 29, 2006

The cafe chain is leaving behind pay partners to work with a new provider of free Wi-Fi (at least for an hour).

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A  couple of years ago , the Caribou Coffee chain was a big win for the SBC FreedomLink hotspot service. SBC was going to put equipment in 300 of the cafes around the United States and charge as little as $8 for 24 hours of unlimited access to the network.

Two years later, SBC FreedomLink is now AT&T Wi-Fi. And while the Caribou locations are still listed as part of that network, that’s not likely to be the case much longer. Caribou has signed on a new provider to give its customers wireless access. That access comes at a much better price, at least for light users: free service for an hour, after which customers are asked to make a purchase of at least $1.50.

Wandering Wi-Fi, a hotspot provider based in Atlanta, is upgrading all the equipment SBC had installed in Caribou’s venues. “Two years is a long time in a technology era,” says John Marshall, president of Wandering Wi-Fi. He says with new equipment supporting the latest versions of 802.11g, “we can do new services. No one knows what’ll happen with voice over Wi-Fi, but we wanted a platform in place.”Caribou Coffee CEO Michael Coles says the deal they had with SBC/AT&T had nothing to do with the decision to offer some free access. “We wanted a free model for a long time,” he says. “We wanted someone to help us with management, and the relationship with Wandering gives us a great partner.”

There weren’t many complaints made about the for-pay system with SBC/AT&T, according to Coles, so why offer free service at all? “It’s a service we need to offer customers,” Coles says. “It’s an amenity that creates a differentiating point…. I think the free model is an amenity that, in the future — how long that will be I don’t know — customers will expect to find.”

Caribou’s headquarters is in Minneapolis, Minnesota, a city that just this week announced a partnership with US Internet to install a citywide Wi-Fi network. Coles cites this development as “the future,” with Wi-Fi available wherever you want it.

The $1.50 purchase the service requires after an hour of free use doesn’t translate to $1.50 per hour, Coles insists, since that purchase also covers the first “free” hour any user can get. In that time, customers can upload or download to their hearts’ content. Caribou feels the price is fair, as $1.50 is the low to average price for a cup of coffee in a Caribou Coffee cafe. Each hour, users will have to buy another small cup (or more) and request a code they can enter for continued use. Wandiering Wi-Fi isn’t providing any all-day, weekly, or monthly subscriptions. At least, not yet.

Caribou and Wandering Wi-Fi are on the same page when they say the technical and business model has to have room to evolve. For now, the goal is to make it straightforward and simple. “If they enjoy it, they make a purchase,” says Marshall. Simple as that.

The feedback they got about the model while trying it in a couple of test markets, including stores in Omaha, Nebraska, was “phenomenal,” according to Coles. “At least for now, it’s the right model,” he says. “Going forward, this will likely change.

One unique approach Wandering Wi-Fi is taking with security is to do an outgoing e-mail relay. While some hotspots just shut off the ability for customers to use the SMTP protocol to send mail, Wandering will shunt that traffic through their data center. The mail can go out, but it’s filtered enough to protect Caribou’s network from being used to send mass mailings or spam. “It’s something a lot of hotspots aren’t doing,” says Marshall.

(Of course, hotspot users can always use a service like JiWire’s Wi-Fi Mailer, which will allow as many as 200 messages to go out per day using your regular mail client software, even when SMTP is blocked.)

Of course, customers will also get offers from Caribou at sign-in, like offers for premium items or requests to opt into coupon programs.

The number of Caribou venues currently converted to the Wandering Wi-Fi network is about 340, approximately 81% of the 416 Caribou locations found in 16 states and the D.C. area. Coles says hotspot service from Wandering will go into “100% of the stores where it is appropriate,” as a number of Caribou locations are in spots where installing Wi-Fi might be impossible or restricted, such as malls or airports.

For Wandering, this deal means about 1,000 total hotspots in the United States. Marshall declined to comment on where its other locations are or the names of any other partners, saying, “We prefer to stay under the radar.”

So what about the AT&T Wi-Fi users that expect to get access in Caribou locations? Eventually, AT&T should tell them not to look for it. Marshall says right now they have no roaming agreements in place with anyone, not even AT&T, “because the focus is on the free service. We may take that into consideration, but for now, it’s a nice, easy, free service without any complications.”

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• 📄 Using Grafana to correlate CPU usage metrics and inspecting Loki logs simultaneously to troubleshoot spikes in CPU usage and identify the root cause
• 📄 VMware Horizon Client 2309 (8.11.0-22660933) and Wandering WiFi LLC
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VMware Horizon Client 2309 (8.11.0-22660933) and Wandering WiFi LLC

Oct 31, 2023, 18 min read

• #troubleshooting

After upgrading some of my macOS packages using Homebrew (based on brew outdated -list), I noticed some new items under System Settings(.app) > General > Login Items > Allow in the Background .

And by “new”, I mean ” Wandering WiFi LLC ”, with “3 items: 2 items affect all users”

Wandering WiFi LLC? §

Question Who is “Wandering WiFi LLC”?

Some quick Google searches for “Wandering WiFi LLC” led me to believe “Wandering WiFi LLC” was a division of AirWatch, hence (now) a part of the VMware umbrella (or should I say Broadcom? Too soon?).

Sources “AirWatch was founded in 2003 as Wandering WiFi by John Marshall, who served as president and CEO” “Wandering WiFi, LLC, now a division of AirWatch was founded in 2003 by John Marshall and Alan J. Dabbiere, former employees of the Manhattan Associates, a company that began installing wireless distribution and logistics networks in 1990” ]

Based on that, I quickly knew that the items in question were related to upgrading the VMware Horizon Client , which I upgraded to version “2309” (8.11.0-22660933)

Based on Build numbers and versions of VMware Horizon Connection Server (2143853) , I noticed it was a relatively new release ( 2023-10-26 , which is 4-5 days since this note/post).

I then checked the release notes, mainly:

• VMware Horizon 8 2309 Release Notes
• VMware Horizon Client for Mac 2309 Release Notes

I did not find anything related to the keywords “Wandering”, “WiFi”, or “LLC”

Note that I also noticed a relevant question raised yesterday, from VMTN Communities (currently unanswered): Horizon Client and Wandering Wifi LLC - VMware Technology Network VMTN

Research new macOS background items §

Well, this is how it really started; I wanted a bit more details (ok, as much as possible) from the items listed in System Settings(.app) > General > Login Items > Allow in the Background , a bit more than “just a name”, at least.

After checking the usual places first (e.g. LaunchAgents and LaunchDaemons ), I still did not find any items with the keyword “Wandering”, e.g. by doing a grep -Hinr "Wandering" ). I knew it was displayed in “Allow in the background”-list, hence searched for alternative ways to retrieve the list, including (possibly) more details.

I then found this thread which mentions the (not-so-very-well documented) tool sfltool

Quote You can get much more verbose output about all startup items simultaneously on the command line with  sfltool dumpbtm . The output is fairly self-explanatory, but the tool itself seems almost completely undocumented. Objective See has  a slightly more featureful and documented version  that is also open source (compiled binaries can be downloaded from the  release page ). That tool’s README also explains the new consolidation of the various types of login items (LaunchAgents, LaunchDaemons, login items).

And by “the usual places”, this will be a good starting point, as well (same post)

Quote In my specific case the “Allow in the Background” login items are coming from  /Library/LaunchAgents Other login related are Applications that run on Startup ls -lah /Library/StartupItems Property list (plist) items running on startup ls -lah /Library/LaunchDaemons ls -lah /System/Library/LaunchDaemons Applications that launch on User Login ls -lah /Library/LaunchAgents ls -lah ~/Library/LaunchAgents ls -lah /System/Library/LaunchAgents Applications that run on a set schedule crontab -l Kernel Extensions kextstat Login and Logout Hooks defaults read com.apple.loginwindow LoginHook defaults read com.apple.loginwindow LogoutHook

sfltool dumpbtm §

Output from sfltool dumpbtm did indeed show show more details.

The output from sfltool was indeed much more detailed, and included exactly what I was searching for: here is (partial) output, filtering on items with name “Wandering WiFi LLC”

🕵🏻‍♂️ From the output above, two identifiers was of main interest for further details; com.vmware.deemd and com.vmware.vmwetlm

DEEM and vmwetlm? §

Com.vmware.deem is §.

Guestimate: Digital Employee Experience Management (DEEM)?

Based on https://www.vmware.com/nordics/products/workspace-one/digital-employee-experience-management.html

Digital Employee Experience Management (DEEM) is an end user experience management software that empowers you to measure, analyze and remediate employee experience, from anywhere and on any device. By leveraging machine learning (ML) models, DEEM enables you to move from reactive to proactive IT, cut through the noise and focus on what matters most.

com.vmware.vmwetlm is? §

Guestimate: VMware Experience Management Service

Based on https://docs.vmware.com/en/VMware-Workspace-ONE-Intelligence/services/intelligence-documentation/GUID-IntelExperienceManagement.html

One way to troubleshoot issues with sending data to Workspace ONE Intelligence is to ensure the Workspace ONE Intelligent Hub or the DEEM Telemetry Agent for Windows is running on the Windows device. The DEEM Telemetry Agent includes two services . Service Name Service Display Name VMWOSQEXT VMware Digital Experience Telemetry vmwetlm VMware Experience Management Service

Uninstall scripts §

Even though telemetry might be needed (and useful!) in many cases, I wanted to see if it was possible to uninstall the new background services, without (totally) breaking the VMware Horizon Client

I also noticed that the vmwetlm process was running in the background on macOS , even while the Horizon Client was fully closed (not connected to any Horizon Services). So new background services possibly burning precious (and unneeded) CPU cycles, increasing my carbon footprint, etc.

Research on (possible) footprint?

Quote source: Experience Management What is the Experience Management footprint on your devices? § The footprint is comparatively small. The tested configurations for Experience Management suggest a periodic impact of up to 5% CPU usage for a typical 4 core CPU . Tested configurations also suggest 10 to 40 Mb of memory usage on each Windows or macOS device.

While searching the package files, we can (finally) see some uninstall.sh scripts. Let’s try them out!

Trying to remove vmwetlm

Trying out the uninstall script…

👎 Well, that did not go well, notice:

There are other installation items, will keep the package.

Let’s try to remove deem first, then debug vmwetlm more later.

Uninstall script

👍 daemon and service successfully deleted.

Continue debugging “VMware.EndpointTelemetryService/vmwetlm/uninstall.sh” script

So we got this

From line 181

So the check resulting in failure being:

plist_path is?

${CONFIG_PATH}/${INSTALL_CONF} is?

Line 135-137

So the command is (after variables translated)

grep -c is?

So, array listing VMware.HorizonClient. No go.

I then found on line 160

And on lines 124-133

👍 daemon stopped and deleted.

The mentioned items from System Settings(.app) > General > Login Items > Allow in the Background are gone as well.

Question Guess the next step should be researching the side effects of removing telemetry services(?), e.g. from an admin perspective (cause I also have Horizon Servers, and I like telemetry data… sometimes).

Table of Contents

• Wandering WiFi LLC?
• Research new macOS background items
• sfltool dumpbtm
• DEEM and vmwetlm?
• com.vmware.deem is?
• com.vmware.vmwetlm is?
• Uninstall scripts
• What is the Experience Management footprint on your devices?

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Hi there! We are the Curren Family. We traveled full time in our Airstream from 2013-2017 and now split our time between our small condo in Teton Valley, ID and the road.

As avid, outdoor, travel and adventure enthusiasts we are here to provide tips, advice, and inspiration to help you develop healthier and stronger family relationships.

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Wandering Wifi

During our first 6 month round of travel, I managed to keep connected with just a loose Verizon Hotspot, with service through Millinicom . When I say ‘loose’ I literally mean the hotspot was usually sitting on the table. I also had a Wilson SleekV 4G cradle booster, and a tiny magnetic antenna that I could mount in the window. I only pulled out and used the booster when I had a low signal.

After meeting Kyle and seeing his sweet setup, I decided it was time for an upgrade. Now that it is all installed, it’s time for a report.

• Pantech hotspot
• Wilson Sleek-V booster cradle
• PepWave SoHo (with DC power adapter)
• 2 Roof mounted antennas
• DC power distribution

Outside Antennas

Running the antenna cables took some thought. I ended up running them along the roof and down the vent above the fridge. To access the small area behind the fridge, I (with the help of my Father-in-law) removed the fridge. Removing the fridge mostly involves a hunt for the screws and bolts holding it in place. After those were removed, it slid right out. We set it on some cardboard on the Airstream floor while we worked inside it’s enclosure.

We were able to remove a thin wooden panel, cut a small hole in the mesh covering the fridge vent, and run the cable down the wall and out the existing hole behind the TV.  The antenna cables are 10 feet long, giving me just enough room to make it work.

Then, of course, we put the fridge back into place and reconnected it to the AC, DC, and propane. And it still worked! We ended up using some foil tape on hand to seal the back panel to the side walls, so you might want that handy if you attempt this stunt yourself. Gimme The Power!

We now had some additional power requirements behind the TV. I found a DC splitter that also had USB ports in place, and this worked well. We have a 12V connector for the PepWave, and USB power connections for the booster cradle, and our two cellphones which sit in brackets to charge while we sleep.

The Pantech hotspot connects to the PepWave via USB, which provides both power and a network connection.

Industrial Strength Velcro

With everything hooked up and working, it was time to secure it to the wall. I used industrial strength velcro for this job, and it has worked very well. The velcro allows for things to be moved or adjusted, and has held securely while towing.

Amazingly, all this gear fits in the space behind the TV, making it nearly invisible unless you look for it.

And that, folks, is the wall of awesome.

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I’m using a 24dbi parabolic antenna and an Alpha usb wifi adapter with great success in RV parks. I don’t even use the park wifi, just mount the antenna on the roof or a tree, find an open network, and skip using an overcrowded network in the park. Reply Cancel

Love your blog! I was wondering what model antennae you are using? Reply Cancel

I’m using this one: http://3gstore.com/product/3047_3g4g-full-band-outdoor-omni-antenna.html

Well, two of them, as I use one for pulling in external wifi, and the other for the mifi hotspot, either directly or through the booster. Reply Cancel

We have only been at Airstreaming for 18 months, but have been loving it! We just returned from 6 weeks in Florida, and last Srping we spent 7 weeks in the West. Our blog shares pictures and some writing about our travels.

I loved your article on WIFI, and had a question. Does the set up you installed simply strengthen the signal offered by an RV park, or does it connect to the internet without RV park wifi?

Best Regards, Reply Cancel

Both, and….. neither. The PepWave device creates it’s own Wifi Hotspot, and it can connect to the internet via 3 methods. Most common is via a USB connection to a Verizon Mifi device. Second is a connection to another Wifi Access Point, such as campground wifi. Third is via a Cat5 cable plugged into the device. (We’ve never used this, but it is possible).

so the device doesn’t connect to the internet itself, but can use any of the methods described. Does that make sense? Reply Cancel

OK, I’d love to pick your brain about your internet setup.

We just bought an RV and my wife directed me to your blog. We’re taking off in a month and I plan on working on the road — and next to being able to concentrate in such tight quarters with the kids, my biggest fear is making sure internet and electricity keep humming.

I bought a Wifi Ranger antenna and Go2 router and signed up for the biggest Verizon data plan I could afford (20gb) with a Jetpack myfi hotspot and a Wilson / weboost signal booster.

I don’t know if I’m just throwing money at a problem I don’t understand.

I’ll have a challenge figuring out how to mount and wire it up but now I’m worried about how to power it all. We only have two 6 volt batteries in series and a 10 watt trickle charge solar panel. We also have an Onan 7000 watt generator but can’t run that 8 hours a day.

How do you manage and what can you recommend? Reply Cancel

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Wandering WiFi RANT!

Discussion in ' Cellular - Voice - Data ' started by MrMustard , May 15, 2010 .

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Love's at I-70 exit 304 (Bennett Colorado) had good speeds with Wandering WiFi a week ago when I was there. I was getting 60ms ping and averaging 7 megabit / sec. (700kb/s) downloads. I played TF2 (on linux finally, woo) for 4 hours and had no lag or anything. Even when the truckstop was full the download rate never got below 3 megabits.  

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wraith0127 Bobtail Member

Are you kidding? I would have to say that about 50% of Pilot/J's have crap internet, and at least 90% of all T/A's. I normally use my EVO 3D on the sprint network with tether to connect my computer, and on a BAD day I get about 100kbps (average about 500kbps-5.0Mbps inc 4g) I'm at a T/A now just west of Dayton, OH on i70 and sprint seems to be having an "off day" here, only about 120kbps with 120ms ping so i'm parked in the front row, the only place to park closer to the building is on the fuel island (but someone might get mad) and I thought "why not spend a little and get a better connection?" B*LLSH*T!!! I tested at 346ms ping and less than 20 kbps!!! THAT'S WORSE THAN DIAL-UP!!! And in case you're wondering, I ran this test at 3:00am when most everyone is sleeping. I haven't tested every T/A in the country, but so far EVERY one I have tested has been just about as bad, if not worse than this. The best I've been able to get from Pilot/Flying J is about 250kbps From now on, if I'm parked at a T/A and want to send an e-mail, I'll just use carrier pigeons, they're FASTER! At $5 per 24-hrs, assuming about 10 drivers on average use the internet each day, that's $50 a day ($1,500 a MONTH!) FOR WHAT?!?!?! At that amount of money, every truckstop on the major freeways should each have their own T1 connection or better! (t1 about $212-$1200 a month and T3 $5000-$14,000 a month for the most popular truckstops) that's a potential internet bandwidth sharing of 45+Mbps, plenty to share with the entire parking lot, and then some! Internet demand has skyrocketed in the past few years and Wandering WiFi is stuck in the stone-age using AIR CARDS?!?! Get with the times already. That's my rant for today, now I have to take a nap. :/  

driverdriver Road Train Member

Don't do it its a waste of money. I switched to Verizon from that horrific t mobile a year ago and haven't regretted it one bit. I think its totally worth it,but I did at least get in when they had the double your gig promo. I get 10 but only pay for 5. That truck stop be will only make want to throw you laptop out the window. I've only been in two locations in a year where I didn't have access. I used to use that truck stop bs too. T/A usually worked the best and loves,but the big trick is you need to be on early in the am. Another problem is if even just one or two people are streaming you can just forget about it not enough bandwidth to even surf.  

driverdriver said: ↑ Don't do it its a waste of money. I switched to Verizon from that horrific t mobile a year ago and haven't regretted it one bit. I think its totally worth it,but I did at least get in when they had the double your gig promo. I get 10 but only pay for 5. That truck stop be will only make want to throw you laptop out the window. I've only been in two locations in a year where I didn't have access. I used to use that truck stop bs too. T/A usually worked the best and loves,but the big trick is you need to be on early in the am. Another problem is if even just one or two people are streaming you can just forget about it not enough bandwidth to even surf. Click to expand...

airs0315 Bobtail Member

WanderingWiFi_Support said: ↑ As the technician you spoke with mentioned we are continually qualifying these locations for faster internet as they become available. These locations are often out in the middle of nowhere and even if near a big town, the DSL usually does not run to the outskirts. DSL is limited by distance to the CO and being far away would put you worse off than Sprint. I am still working with our developers on a system that allows you to attain information before you buy, so you can make an educated decision. I hope that we handled your complaint appropriately and have provided ample reimbursement for the trouble. We are not in the market to simply take your money. While occasionally our physical service may not meet your expectations due to issues outside of our control, hopefully our customer service exceeds your expectations. If there is anything else within reason that I can do for you please contact us at pilotsupport (at) wanderingwifi [dot] com. Click to expand...

Studebaker Hawk Road Train Member

Given the fact that I buy maybe $40,000 worth of fuel from TA and multiply that times our 300 drivers... I called their customer service and told them how quaint it was for them to still be trying to charge for wi-fi service when the rest of the world gets better service for free.. I told her I would stop at a McD's with truck parking next time...  

ThatFlatbedGuy2013 Medium Load Member

The problem is this. Unless they are using an airfare from sprint ( and sprint sucks, hands down. Had them for almost a year. Was in an area that was supposed to get 4g service, but the only place undid was by their store, and downtown Dallas. Worse part of downtown at that), any split WiFi connection is going to suck, yes, if you have 7+ devices connected to your home WiFi, your own internet will suck. WiFi signal is only as strong as the antenna transmitting the signal. with my experience with truckstop internet, if you want the high-speed connection, find a place to hook an Ethernet cable into. inconvienent sure but it'll be high speed they guareentee. Last time I talked to wandering WiFi support they were in the process of upgrading all the equipment. with all that said, i haven't bought service from them since I got my 4G LTE smartphone from Verizon. 11 MBps (roughly a little over a 100 mbps) solid download speed baby. In most places anyways  

JustinTime42 Bobtail Member

I've found that truck stop wifi sucks, plain and simple. I wasted $20 on wifi for the month of may and it barely worked at most of the Piolt/J's that I stopped at. Now I'm on to greener pasture with a mifi device that will at least allow me to get online while I'm OTR  

RickG Road Train Member

ThatFlatbedGuy2013 said: ↑ The problem is this. Unless they are using an airfare from sprint ( and sprint sucks, hands down. Had them for almost a year. Was in an area that was supposed to get 4g service, but the only place undid was by their store, and downtown Dallas. Worse part of downtown at that), any split WiFi connection is going to suck, yes, if you have 7+ devices connected to your home WiFi, your own internet will suck. WiFi signal is only as strong as the antenna transmitting the signal. with my experience with truckstop internet, if you want the high-speed connection, find a place to hook an Ethernet cable into. inconvienent sure but it'll be high speed they guareentee. Last time I talked to wandering WiFi support they were in the process of upgrading all the equipment. with all that said, i haven't bought service from them since I got my 4G LTE smartphone from Verizon. 11 MBps (roughly a little over a 100 mbps) solid download speed baby. In most places anyways Click to expand...

mouseyghost Bobtail Member

As a trucker I personally think you're ripping us all off when we use points/cash to pay for a months worth of service (because we all know that's a better deal than paying $4.99 per daily use) Besides not being able to connect, or connection being SUPER SLOW in major cities and rural areas, we are not always able to park at truck stop that uses your services (Pilot, Flying J, Petro, TA, Love's they all use Wandering Wi-fi...) I personally think that we should get 31 days as we use them, not consecutive as you have them set up now... or have all the truck stops interlinked so that if we are at a Pilot one night, a Love's another and a TA another we have access to your services period, not have to pay for each day or individual truck stops' internet access when they all use the same company.......  

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