how does qantas staff travel work

Exploring Qantas' Staff Travel Benefits And Perks

• Last updated Sep 15, 2024
• Difficulty Beginner

• Category Travel

Qantas offers its employees and their families and friends heavily discounted standby flights and 25% off confirmed Qantas flights. Qantas staff travelers are required to follow a dress code and baggage rules. They must also make flight listings at least 24 hours before their travel date. While staff travel is a great benefit, it is not without its challenges. For instance, staff travelers are on standby and may not get a seat on the flight, especially during peak seasons.

What You'll Learn

Qantas staff and their families can access discounted standby flights and confirmed qantas flights, staff can also access exclusive discounts on hotels and holiday packages, there is a dress code for qantas staff when travelling on services rebate, qantas staff must make flight listings at least 24 hours before travel, qantas staff can earn thankq points, which can be redeemed for qantas staff travel credits.

Qantas offers its employees and their families access to discounted standby flights and confirmed Qantas flights. This means that staff and their families can purchase heavily discounted flights across the globe, but they may be placed on standby when they arrive at the airport, so their flight is not guaranteed. Qantas staff can also receive 25% off confirmed Qantas flights, so they can book in advance if they prefer.

There are several considerations for those wishing to take advantage of Qantas staff travel benefits. Firstly, staff travellers must adhere to a dress code when travelling on Qantas services. This includes wearing neat, clean, and conservative clothing, such as tidy denim jeans or knee-length dress shorts. Additionally, staff travellers must make flight listings at least 24 hours before their travel date and check-in at the dedicated staff travel counters at the airport. It is important to note that staff travellers with standby tickets cannot check in online and must allow enough time for landing and checking in again at any intermediate points.

Another factor to consider is the availability of flights, especially during peak seasons. While Qantas does not typically impose embargoes, staff travellers are reminded that flights during popular travel times may be full. This can result in a challenge for those on standby tickets, as they may be placed on a waiting list and risk being bumped for other passengers.

Furthermore, staff travellers should be aware that special meals are not available, and they cannot request specific seats. Any changes in seating arrangements, even after check-in, may occur to accommodate commercial requirements. Additionally, children under 16 years old cannot travel on staff travel rebate tickets unless accompanied by an adult with the same type of ticket.

Overall, while Qantas staff and their families can access discounted flights, it is important to be flexible and spontaneous when utilising these benefits. Staff travellers should be prepared for potential delays and last-minute changes.

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Qantas offers its employees a wide range of benefits, including travel discounts. Staff can access heavily discounted standby flights worldwide for themselves and their friends and family, as well as 25% off confirmed Qantas flights.

In addition to flight discounts, Qantas employees can also take advantage of exclusive discounts on hotels and holiday packages. These deals are available to both current and retired staff. For example, at the time of writing, Qantas is offering $200 off per person on its Grand Japan holiday package, which includes return international Qantas flights, accommodation, and more.

Qantas also has partnerships with companies in shopping, food, wine, insurance, wellbeing, leisure, and entertainment, which provide further discounts for employees.

The airline also offers its employees the opportunity to earn and redeem Qantas Points for everyday activities, which can be used for flight rewards, upgrades, hotels, car hire, and more.

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Qantas employees get access to heavily discounted standby flights across the globe for themselves and their family and friends, as well as 25% off confirmed Qantas flights. However, there are certain guidelines that must be followed by Qantas staff when travelling on services rebate.

When it comes to the dress code, Qantas staff must maintain a high standard of dress and grooming. The general rule is to be neat, clean, and conservative. Tidy denim jeans and near knee-length dress shorts, including denim, are acceptable.

However, it is important to avoid certain items of clothing. Tracksuits, jeans with cut-off and frayed hems, designer holes, singlets, bare midriffs, strapless tops or dresses, overly revealing clothing, rubber thongs/flip flops, and bare feet are not allowed. Any extremes of leisure wear, including sweatshirts or t-shirts with questionable graphics or language, are also prohibited.

In addition to the dress code, there are other guidelines that Qantas staff must follow when travelling on services rebate. For example, staff travellers must make flight listings at least 24 hours prior to travel, and specific check-in procedures must be followed for international and domestic flights.

Overall, while Qantas staff can take advantage of discounted flights, they are expected to maintain a neat and conservative appearance when travelling on services rebate.

The Ins and Outs of Traveling with a Visa

Qantas staff and their friends and family can access heavily discounted standby flights, as well as 25% off confirmed Qantas flights. However, staff travel is not always straightforward and requires flexibility. For example, staff travellers are often on standby when they get to the airport, so the flight is not guaranteed.

To make the most of this benefit, it is important to follow the correct procedures. Qantas staff must make flight listings for all Qantas and Jetstar flights at least 24 hours before travel. This can be done via www.myidtravel.com/myidlisting/. If you do not have your airline's log-in access to myIDTravel, you can contact your staff travel office for the user ID and password.

If you are experiencing problems listing via the myIDTravel website, ensure your e-tickets have been issued correctly. If the issue persists, you can email [email protected] or call +61 1300 303 411 (select option 1) with your details (including passenger name/s, airline, e-ticket number/s, flight and date details) for assistance in making a listing.

It is important to note that staff travellers without a listing may be refused travel. Additionally, Qantas staff should be aware of the dress and grooming standards that must be maintained when travelling on Qantas services.

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Qantas offers its employees heavily discounted standby flights across the globe for themselves and their family and friends, as well as 25% off confirmed Qantas flights. Qantas staff can also access exclusive discounts on hotels and holiday packages.

Qantas staff can earn ThankQ points through the ThankQ program, which rewards teams and colleagues for their excellent work. These points can be redeemed for Qantas Staff Travel credits, Qantas Points, Qantas Club Lounge Passes, and gift cards.

The number of points required for a free flight depends on the destination and the class of service. For example, a one-way flight in economy class from Sydney to Melbourne might require 15,000 points, while a one-way flight in business class from Sydney to Los Angeles might require 120,000 points.

Qantas staff can also take advantage of other benefits such as discounts from Qantas partners in shopping, food, wine, insurance, wellbeing, leisure, and entertainment. Additionally, employees can enjoy discounted fitness memberships at hundreds of gyms and pools across Australia through the company's partnership with Fitness Passport.

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Frequently asked questions.

Qantas employees get access to heavily discounted standby flights across the globe for themselves and their family and friends, as well as 25% off confirmed Qantas flights.

Qantas staff can book tickets for their family and friends, who will be on standby when they get to the airport, so the flight isn't guaranteed.

It will be cheaper, but you won't be able to book anything yourself and will have to rely on the staff member to check flight capacity.

You may get stuck at the airport and flights may be fully booked. You will be low priority for boarding and upgrades.

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My Experience Using Qantas Staff Travel: Pros and Cons

By knbbs-sharer

As an avid traveler, I am always on the lookout for ways to save on travel expenses. One option that I recently explored was utilizing Qantas Staff Travel benefits, available to friends and family of Qantas employees. Here are my thoughts on the pros and cons of using this travel option.

1. Affordable Prices: One of the biggest advantages of Qantas Staff Travel is the low prices. I was able to get steep discounts on both domestic and international flights, which made traveling much more accessible.

2. Availability: Another advantage of Staff Travel is the availability of flights. While sometimes there may be blackout dates, for the most part, I was able to book the flights I wanted with relative ease.

3. Priority Check-In: Staff Travel passengers receive priority check-in, meaning I was able to skip the long lines at the airport. This allowed me to save time and get through security quicker.

1. Limited Seat Availability: While I was able to get most of the flights I wanted, there were occasions where flights were fully booked, and I was unable to secure a seat. This can be frustrating when planning travels, as I need to be prepared to make alternative arrangements if needed.

2. Uncertainty: Unlike regular passenger tickets, Qantas Staff Travel seats are subject to cancellation or adjustment with very little notice. This can be challenging when trying to plan travel arrangements, as I may need to make last-minute changes in my itinerary.

3. Restrictions: Another drawback of staff travel is that it comes with restrictions. For example, I had to be accompanied by a Qantas employee if traveling internationally, which limited my flexibility in terms of travel dates and locations.

In conclusion, my experience using Qantas Staff Travel had both pros and cons. The low prices, availability, and priority check-in were definite benefits. However, the limited availability of seats, uncertainty, and restrictions were drawbacks that made me hesitate to rely solely on staff travel for all future travel needs. Despite the drawbacks, I would still recommend staff travel as a money-saving option for friends and family of Qantas employees.

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Qantas staff to return to work before Christmas as nationwide restart of international travel begins

Topic: Federal Government

Qantas is preparing for a nationwide restart from December 21, with all its crews to be back to work before Christmas.

Key points:

• More than 10,000 Qantas staff will return to work by December 21
• Several international routes are being restarted ahead of schedule
• Domestic routes are also being resumed as state borders reopen

New South Wales opens its borders to the world from November 1, and the carrier has announced several international routes will restart sooner than expected, with Delhi, Singapore, Fiji, Johannesburg, Bangkok and Phuket among the earliest to open up.

Qantas CEO Alan Joyce said a Qantas Dreamliner would depart from Sydney to Darwin on its way to London on November 1, the airline's first regular long-haul flight since March last year.

"[It is] probably the biggest and the best news we've had for two years," Mr Joyce said.

"This 20 months is probably the darkest period in Qantas's 100-year history."

More than 10,000 Qantas staff were stood down during the pandemic. ( Reuters: Kham )

Prime Minister Scott Morrison said rising vaccination rates meant Australia was "ready for take off".

"The national plan was all about opening up Australia safely so we can remain safely open, and that is what we are seeing here today," Mr Morrison said.

International flights will initially be restricted to citizens, permanent residents and their immediate families.

But Mr Morrison said he expected travel to quickly open up for other groups, with students and business travellers next in the queue, followed by skilled migrants and then international tourists.

"I am confident that because of the way we have prepared for this day, that is very possible and very achievable by the end of the year," Mr Morrison said.

Crews return to work

Six thousand Qantas staff in jobs linked to international flights were stood down during the pandemic, along with 5,000 domestic flight workers.

Mr Joyce said those domestic crews would also soon be back to work as interstate travel resumed.

Travel between states and territories is expected to resume in line with border restrictions being lifted.

Qantas has faced repeated criticism throughout the pandemic over its staffing decisions, including outsourcing ground crews while receiving government support to retain staff.

Earlier this week,  Qantas was charged for allegedly standing down a worker at the start of the pandemic who had directed staff to "cease unsafe work" because he said they did not have adequate protective equipment while cleaning planes. 

Qantas has said its employees were provided the necessary protective equipment.

Qantas is asking office staff to work as baggage handlers as it struggles to cope with travel demand

• Qantas has asked office staff to help it meet peak travel demand by working in Australian airports.
• They may help customers find lost bags and distribute water, per a memo seen by Bloomberg.
• The airline industry is facing a labor shortage globally amid soaring travel demand. 

Airline executives are having to get creative to find solutions to an industry labor shortage. For Qantas, that means looking within, by asking office workers to fill in as baggage handlers and on security at airports. 

On Wednesday, Melbourne staff at Australia's biggest airline, as well as staff at its low-cost subsidiary Jetstar, were asked to help the airline meet peak July travel demand, according to Bloomberg , which cites an email sent by Jetstar's airport operations. 

According to the memo, which outlines the "Airports Peak Contingency Plans," staff may be asked to help find lost baggage, distribute water, and help speed travelers through security if they're running late, Bloomberg reported. 

Bloomberg initially reported that the memo was sent to Qantas and Jetstar staff. However, a representative for Qantas told Insider the memo was only sent to Jetstar employees. 

"Over Easter Qantas redeployed a number of managers to support airport and baggage operations, and will do so again across the Group in the July school holidays if required," the spokesperson said. A representative for Qantas told Bloomberg that 200 volunteers signed up at the time. 

The airline is also hiring people for "hundreds" of operational roles the spokesperson added.

Airlines globally are struggling to find enough staff to meet soaring demand for travel. Workers have been slow to return after being laid off in their thousands when the COVID-19 pandemic grounded global travel. This left airlines short of pilots, flight attendants, and baggage handlers. 

Those problems, coupled with wider economic turbulence in the form of surging fuel costs and route disruptions related to the Ukraine war, have led to thousands of flight cancellations and long delays at airports .

Air passenger numbers rose 76% in the year to March 2022, according to the latest figures from the International Air Transport Association . Those numbers are only expected to increase as airlines enter summer and peak levels for international travel. 

Qantas laid off thousands of staff during the pandemic

Qantas, like most airlines around the world, laid off thousands of staff as a result of the pandemic. The "Flying Kangaroo" as it's sometimes called, resumed international flights following a strict COVID-19 lockdown, in November 2021. 

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In May, a union representing Qantas pilots warned that the airline's post-COVID expansion plans could increase the pressure on pilots. The plans include the purchase of 40 A321XLR jets from Airbus, as well as operating what will be the world's longest non-stop passenger flight between Sydney and London, and flying non-stop to New York . 

"Your decision-making is slower, your reaction times are slower, you're more likely to get a poor landing," Tony Lucas, president of Qantas chapter, of the Australian & International Pilots Association, told Bloomberg in relation to proposals aimed at meeting surging demand for air travel. 

Are you an employee of Qantas or Jetstar? Contact this journalist in confidence via email, or message on Twitter at @spj1064

• Main content

Qantas says it's 'not expecting any delays or cancellations' over the weekend amid strike action from airline's engineers

Qantas has provided an update about the operational status of its flights over the weekend amid strike action by the airline's engineers.

Qantas has moved to assure its customers that flights over the weekend are not expected to be impacted by strike action from the airline's engineers. 

The flying kangaroo on Friday afternoon said no delays or cancellations were anticipated due to the industrial action, which commenced on Thursday.

This Saturday and Sunday is set to be a bumper weekend for travel stemming from the AFL grand final, the NRL preliminary finals and school holidays. 

"We are not expecting any delays or cancellations as a result of planned strike action over the weekend," a Qantas spokesperson said.

Qantas also said its operations were "running smoothly" on Friday as Sydney Swans and Brisbane Lions AFL fans flew into Melbourne for Saturday's grand final.

However, some flights on Friday were understood to have been affected by weather conditions.

"Flights into Melbourne are very busy ahead of the grand final, with many flights sold out today," the spokesperson said.

"Qantas customers continue to be unaffected by industrial action from some of our maintenance engineers.

"Our teams are doing a great job helping customers get to their destination, with the operation running smoothly today."

Members of the Qantas Engineers' Alliance are locked in a battle with the airline for increased pay after an enterprise agreement expired at the end of June.

The alliance includes the Australian Manufacturing Workers' Union (AMWU), Australian Workers' Union (AWU) and the Electrical Trades Union (ETU).

Some 1,100 workers involved in Qantas' Aircraft Maintenance Engineers groups, from a broader 2,500 employees, are taking part in the industrial action. 

The striking engineers are after a 15 per cent first-year payment to make up for wage freezes over the last three-and-a-half-years, plus a pay increase of five per cent per year.

"If you've had a bad Qantas experience, well that's nothing compared to how Qantas makes their workers feel every day," AMWU National Secretary Steve Murphy said on Wednesday. 

"Our highly skilled members deserve fair wages for the incredible work they do to keep us all safe in the air."

The strike action is expected to last for two weeks.

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