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Is CAA the best travel insurance in Canada in 2024?

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Information verified by   Alexandre Desoutter

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Traveling without travel insurance can lead to significant expenses. Did you know that a night at a hospital in the United States can cost over $14,000 CAD? Certain countries may even deny access if you cannot prepay for medical treatment.

So, travel insurance is essential when you're away from home. It ensures you have access to necessary healthcare and covers the costs when needed. Apart from medical emergencies, it offers assistance for flight delays and cancelations, lost luggage, and more.

If you're considering travel insurance, it's worth looking at CAA travel insurance. We've created this guide on coverage, pricing, and everything you need to know about CAA travel insurance. You can also compare it with other players using our free tool and get quick travel insurance quotes.

Our 2024 review of CAA travel insurance

CAA, or the Canadian Automobile Association is a trusted travel brand. It offers a wide range of insurance plans to fit any budget or travel plan.

Here are some CAA travel insurance pros and cons:

Why CAA could be right for you

  • Membership with CAA gives a 10% discount on travel insurance packages.
  • Easy to apply for coverage or file a claim online.
  • Extensive coverage for emergency medical intervention.
  • Enjoy 24/7 customer service
  • CAA offers travel insurance plans specifically curated for the needs of seniors and snowbirds.

Why CAA may not be right for you

  • Special discounts are only available to CAA members.
  • CAA travel insurance requires you to answer a medical questionnaire.
  • Like most insurers, CAA medical travel insurance does not - for the most part - cover pre-existing medical conditions (such as cancer for instance).

Should you be interested in CAA's plans, know that you can get a travel insurance quote with CAA directly on the insurer's website! But, before choosing CAA travel insurance, compare options and quotes. A little shopping around can help you to save money and find a coverage that really fits your needs:

Compare the best travel insurance plans on the market!

What does CAA travel insurance cover?

CAA offers excellent coverage that cuts across medical, dental, and economic benefits. Medical emergencies, travel interruptions and loss, theft or damage of personal belonging are well covered by CAA travel insurance plans. Here are the main travel insurance plans by CAA:

Good to know

The Multi-Trip Annual Vacation plan offers more all year round. Aside the medical coverage of $5 million, it offers maximum trip protection coverage of $10,000 per year, baggage protection and delay benefits reach up to $3,000 and $1,500 per policy year.

For more information on CAA international travel insurance, download the PDF below:

CAA offers extensive coverage to visitors to Canada. This covers medical intervention, compensation for travel interruption and baggage protection:

Does <strong>CAA </strong>travel insurance cover Covid-19?

CAA COVID-19 policy has been updated to cover COVID-19 related emergencies and interruptions. COVID-19 updates are regularly passed to clients to ensure safe travel.

How much does a travel insurance with  CAA  cost?

The rates of CAA travel insurance depend on multiple factors:

  • Your desired coverage and otpions.
  • Your deductible.
  • Your waiting period. 
  • The lenght of your trip.
  • Your destination(s) (do you want to go to the USA, where medical expensises are high, or do you want to travel within the bordes of Canada?).

Whether you buy CAA travel insurance from Manitoba, Quebec, Ontario, Saskatchewan, Alberta, Winnipeg or anywhere else, your location doesn't influence the price of coverage. Your destination, however, will).

CAA travel insurance doesn't provide tables on its pricing. Rates are also ver dependable on your profile and needs. Therefore it will be important to get an  individual quote customized for your unique needs.

This is only indicative but, on average, travel insurance in Canada costs $25,35 per trip for a single traveller.

Before settling on CAA's travel insurance policy, we advise you shop around! You can quickly and anonymously compare prices from leading travel insurance companies using our free comparison tool below:

How does CAA travel insurance work?

How to get a caa travel insurance quote.

With a call to the following CAA travel insurance phone number 1-800-437-8541, you can purchase or request a travel plan quote from CAA.

You can also purchase a travel package directly on the website.

How to file a travel insurance claim with CAA?

CAA Insurance allows you to file your claim directly on their online CAA travel insurance portal. You can also initiate a claim by calling:

  • 1-888-493-0161(from Canada and the USA)
  • 1-519-988-7044 (Worldwide)

How to cancel your CAA travel insurance?

CAA travel insurance cancellation policy is similar to most travel insurers:

  • You can cancel your CAA policy anytime within a few days following the purchase (10 business days on average) and get a refund as long as your trip has not started, and you have not made a claim. To proceed with the cancellation, you can connect on you CAA's members portal or call the following number: 1-800-437-8541
  • If you cancel after that period, your payment may not be refunded.

How can I contact  CAA  travel insurance?

You can contact CAA travel insurance using different means of communication:

  • CAA's phone number: 1-800-437-8541
  • You can also log onto CAA's webstite and use their contact form.


Save up to 25% on your travel insurance with our partner soNomad

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Alexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications.

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  • 22 avril 2024 | Communiqué de presse Tourner la page du Magazine CAA-Québec
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Your questions and comments are always welcome.

Business hours

Monday: 8 a.m. to 6 p.m. Tuesday to Friday: 8 a.m. to 8 p.m. Saturday: 9 a.m. to 5 p.m. Sunday: 9 a.m. to 2 p.m.

You can also reach us by e-mail, providing your contact information in the form below.

Important notice: Requests for Roadside Assistance must not be sent by e-mail. See below how to contact us with your request.


Your request has been sent and will be handled by a CAA-Quebec team member within a maximum of 48 business hours.

If this is an emergency, you can contact us at any time by calling 1-800-222-4357.

In order to provide you with products and services that fulfill your expectations, we need to collect certain personal information. 

In full transparency, the following explains how we use your personal information. We guarantee that we will handle such information with care, in compliance with our privacy policy and with the law

How your information is used

By engaging in business with us, you consent to the collection and use of your personal information, as well as that of the individuals you represent, by CAA-Quebec, its affiliates and partners.

Your personal information is collected and used for:

  • providing you with products and services;
  • confirming your identity;
  • soliciting you for surveys;
  • improving the customer experience along with our products;
  • managing risk, safety and regulatory compliance; and
  • allowing you to enjoy all the benefits and privileges that are reserved for members when you first become one.

Your information may also be used to:

  • provide you with personalized benefits, offers, promotions, and advice, and to ensure that you enjoy them;
  • present you with targeted advertising on third-party sites; and
  • send you invitations to take part in events or contests.

Your personal information may be communicated to a person associated with your account or to a CAA-Quebec supplier or partner, such as when CAA-Quebec acts as a sales intermediary (for insurance or travel), and to technology solution providers, including providers outside of Quebec.

Your rights regarding your information 

You can access and correct your personal information. You also have the option of withdrawing your consent for specific uses through your Member Account, either by following the steps outlined in our Privacy Policy or by sending a request at any time by calling 1-800-686-9243.

For further details, please refer to our Privacy Policy at caaquebec.com/privacy .

You must complete all fields except those marked “optional.”

*Please note that our business hours may change because of statutory holidays or other circumstances beyond our control.

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Montréal: 514-861-1313

Toll-free: 1-800-222-4357

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Travel centres, driving schools, registration centres, inspection centres, approved auto repair services, approved suppliers, caa-quebec insurance: reassuring protection.

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A specific requirement?

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Are you experiencing problems with the website? Obtain assistance to complete an operation online.

From the Montreal area:  514 861-1917

From elsewhere in Quebec: 1‑866‑827-8801

Would you like our opinion on a topical issue? We’re happy to answer your requests.

Contact the Media team

Interested in joining the CAA-Quebec team? See the job openings and submit your application.

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Head office

444 rue Bouvier

Quebec City, Quebec

G2J 1E3 

caa travel phone number

caa travel phone number

Montreal travel agency

Right downtown. right near you..

With its extremely practical location, CAA-Quebec’s travel agency in the heart of Montreal is your ideal gateway to the world. And that’s not all! Our counsellors are ready to serve you in five languages: French, English, Spanish, Creole and Arabic.

Unparalleled customer service, within easy reach. Take advantage of it!

Important message

We are currently receiving a higher volume of calls and requests than usual for our travel counsellors, and wait times to meet with them are longer.

That’s why we recommend that you start your travel planning earlier and use our online form to book an appointment with a travel counsellor at your convenience.

Not far from the Sheraton and the Bell Centre, near the intersection of Peel St. and René-Lévesque Blvd. West.

CAA-Quebec Travel

1180, rue Drummond, local 100 Montréal (Québec) H3G 2R7


Make an appointment Form is in Fench only

It is not possible to make an appointment for an International Driving Permit. Find out how to get your IDP .

Monday:  8:30 am to 5 pm

Tuesday:  8:30 am to 5 pm

Wednesday:  8:30 am to 5 pm

Thursday:  8:30 am to 5 pm

Friday:  8:30 am to 5 pm

Saturday: closed

Sunday: closed

What our Montreal agency can do for you

The most popular destinations or the latest-trending ones cruises, tours, self-guided tours, or fit products, whichever option you prefer, look to our travel experts to help you prepare your journey of a lifetime., planning your trip.

  • Find the perfect package
  • Book a river or ocean cruise
  • Select an organized trip
  • Or plan a custom vacation anywhere in the world

Taking care of the extras

  • Book your flights
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  • Purchase your travel insurance
  • Order an International Driving Permit

And, get personalized advice at any time!

What our customers have to say.

Great service. Super-friendly staff.

caa travel phone number

Impeccable, professional and smart service by Émilia. Everything for your travel needs. I went to order an International Driving Permit. Pleasant and quick service.

A must for properly organizing your trip. Top-quality service every time.

Get in touch with us today: 514 861-5111

Destinations to discover.

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CAA Niagara Welland Branch

Welland Branch

Where to find us.

CAA Niagara - Welland Office Seaway Mall 800 Niagara Street Welland, ON L3C 5Z4

  • Find an Agent

Inara Smith

Inara Smith

Jamie Holmes

Jamie Holmes

Kali Pimentel

Kali Pimentel

Welland Travel Consultant 905-225-1293 [email protected]

Shirley McCutcheon

Shirley McCutcheon

Welland Travel Consultant 905-322-2748 [email protected]

Amy Cormier

Amy Cormier

Welland Travel Consultant 905-322-2024 [email protected]

Get in touch with CAA Niagara

Complete the form and a CAA representative will contact you within two business days.

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  1. Travel With Someone You Trust

    As a CAA Member your travel options have never been more exciting. Whether you crave family-friendly fun, or a vacation full of pampering and distinctive accommodations, or a chance to experience cultures far removed from the everyday, CAA is there for you with exclusive benefits. In addition, CAA Members receive exclusive amenities, including ...

  2. Contact Us

    With CAA's network of over 35,000 road service vehicles throughout Canada and the United States, CAA Members are never far from a helping hand. Call 1.800.222.4357 or request assistance online. Get assistance online.

  3. Contact Us

    Travel With CAA. Contact Us. ... 16-Digit Membership Number. 620 277. How do you want to be contacted? Email Address . Telephone Number . ... For more information, or to book your next vacation, contact us today! 1-800-561-8807 Find an advisor Locations. Products & Services. Membership; Travel;

  4. Contact Us

    Website: Request Roadside service. Toll-Free: 1-800-CAA-HELP. ( 1-800-222-4357) GTA: ( 416) 222-5222. Cellular: *CAA (*222) Text Services: Text "RESCUE" to 222247. (Standard data and text rates may apply) Automotive services. Insurance services.

  5. Travel Insurance

    The first time we purchased CAA Travel Insurance for our family we went on a trip to Hawaii. On the second day, while snorkelling, my husband came in contact with coral. We paid for the doctor visits, 25 stitches and meds. When we returned home, CAA fully reimbursed us for everything. The claim was easy to do and customer service reps were great.

  6. Contact us

    Drone and model aircraft registration: Email [email protected] or telephone 0330 022 9930 (Monday to Friday 8:30am to 4:30pm). For general drone/RPAS enquiries: Email [email protected] or telephone 0330 022 1908 (Monday to Friday 8:30am to 4:30pm).

  7. Booking Your Vacation

    As a CAA Club Member, you can receive Member-exclusive benefits when booking your vacation with CAA Travel. CAA National. Let's get you connected with your Club . Services are different depending on where you live in Canada. Select your region and we will direct you to your CAA Club site.

  8. Book Your Vacation with CAA

    Best Price Guarantee: When you make a booking with us for a qualifying CAA Vacations® product, and you find a valid better rate for the exact same itinerary within 24 hours of your booking, CAA Travel will match the lower rate and send you a $50 CAD CAA Vacations® future travel credit certificate.Restrictions apply. 24/7 Member Care: Should an emergency arise while traveling with CAA ...

  9. Help

    The same day service fee is based on the membership level you have selected and allows you to get service the same day you join. For more information, please call us at 1-800-268-3750 (Monday to Saturday from 8:00 a.m. to 8:00 p.m. ET and Sunday 9:00 a.m. to 6:00 p.m.), visit your local CAA Store, or login to My Account on our website.

  10. Is CAA Travel Insurance Any Good? (Updated Review)

    You can contact CAA travel insurance using different means of communication: CAA's phone number: 1-800-437-8541; You can also log onto CAA's webstite and use their contact form. Save up to 25% on your travel insurance with our partner soNomad. Get a quote 1-888-550-8302

  11. Complete Guide to CAA Roadside Assistance and Auto Services

    With a network of over 35,000 independently contracted road service vehicles throughout Canada and the United States, CAA is there for you whenever you need it. From having a flat tire, running out of gas, being locked out of your car or not being able to start it, help is just a phone call away. 1-800-CAA-HELP (1-800-222-4357) throughout ...

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    ★ Contact CAA Atlantic Today Call Us Write Us Visit Us You'll receive a response in 24-48 business hours. ... Travel; Travel; Other; Pet; Find an Insurance Agent; Join CAA Today or call 1-800-JOIN-CAA (1-800-564-6222) ... 16-Digit Membership Number. 620 277. How do you want to be contacted? Email Address . Telephone Number .

  13. CAA National

    Serving Canadian Travellers. CAA is a not-for-profit federation providing more than 7 million Members with emergency roadside service, Member Reward savings, and comprehensive insurance, travel and automotive offerings. CAA is made up of eight regional Clubs that provide services to local communities across Canada. Access your Club website.

  14. CAA Store Hamilton Mountain

    Travel and Travel Insurance. Book now or contact us using the store phone number listed above for an appointment. After hours call: 1-866-286-9323. Visit our Hamilton Mountain CAA South Central Store. We proudly help our members with travel to insurance needs. Call (905) 385-8500 to book an appointment now.

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    Contact us at 1-800-222-4357 (Canada & USA), or 204-262-6000 (Winnipeg) or Cellular: *CAA (*222) for 24-Hour Emergency Roadside Assistance. ... Find your dream vacation and explore the world with CAA Travel. Search for Travel; Cruises; Vacation Packages; Hotels; Car Rentals; Flights; Destinations; Extraordinary Explorations; Solo Collection;

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    Let's get you connected with your Club . Services are different depending on where you live in Canada. Select your region and we will direct you to your CAA Club site.

  17. File Your CAA Travel Insurance Claim

    For COVID-19 related trip cancellation and interruption claims: Step 1: Contact your travel supplier immediately to cancel your travel plans. Step 2: Have your travel supplier send confirmation that the travel plans were cancelled, including cancellation and refund policy. Step 3: To initiate a claim, visit CAA Assistance. Payment to medical ...

  18. Contact Your Club

    If you have any questions, concerns or comments regarding your CAA experience, please contact your club directly.

  19. Claims & Inquiries

    CAA Auto and Property Insurance and CAA Tire Coverage are underwritten by CAA Insurance Company. The CAA Head Start Discount is available to the children or dependents of a legal guardian who is a CAA Insurance policyholder in good standing. It offers a 25 per cent enrolment savings youth under the age of 25 with a clean driving record.

  20. Contact us

    Your request has been sent and will be handled by a CAA-Quebec team member within a maximum of 48 business hours. If this is an emergency, you can contact us at any time by calling 1-800-222-4357.

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    travel agency. Right downtown. Right near you. With its extremely practical location, CAA-Quebec's travel agency in the heart of Montreal is your ideal gateway to the world. And that's not all! Our counsellors are ready to serve you in five languages: French, English, Spanish, Creole and Arabic. Unparalleled customer service, within easy reach.

  22. CAA Stores

    Make an appointment with an Insurance Broker. You can also call us at your preferred store: Empress: 204-262-6215. St. Anne's: 204-262-6203. Kildonan Place: 204-262-6230. Brandon, MB: 204-201-4102. CAA Kiosk at Winnipeg's Outlet Collection. Visit our new kiosk location at the Outlet Collection Mall at 555 Sterling Lyon Parkway (Entrance 2).

  23. Welland

    Where to find us CAA Niagara - Welland Office Seaway Mall 800 Niagara Street Welland, ON ... Travel Consultant 905-322-2748 [email protected]. Book an Appointment ... Get in touch with CAA Niagara. Complete the form and a CAA representative will contact you within two business days. Roadside Assistance: 1-800-263-3616: Member Services ...