virtual travel agent app

Hi there! I'm Atlas, your AI travel assistant

Consider me your very own virtual travel agent - share your next trip idea with me, and I'll help create a trip plan just for you. Leveraging Maya’s AI technology and Live the World's travel expertise, I am committed to making your trip unforgettable! Not sure where you want to go yet? Let’s chat about the type of trip you have in mind and I’ll recommend a destination that’s perfect for you. Looking for somewhere to stay? Once we know where you’re headed, I’ll happily recommend hotels based on your budget and travel style.

Are you in the travel industry?

With more and more travellers expecting instant answers & recommendations 24/7, don’t get left behind.

Discover how Maya can drive conversion and customer satisfaction on your website.

How to get your itinerary:

Chat with Atlas

Collaborate on a draft plan

Get a full trip plan

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Imagine having a personal travel agent in your pocket, 24/7. Using AI technology, Atlas is your answer to fun, easy travel planning, offering up personalized recommendations, itineraries, and travel advice at no cost to you.

Yes, Atlas is your 100% free AI travel planner, at your service!

Atlas curates recommendations by asking you a few simple questions about your unique travel style, preferences, and requirements. By answering these questions, you give Atlas the ability to make sure every aspect of your trip is tailored perfectly to your wants and needs.

At the moment, Atlas is unable to chat offline. However, you can download your full travel plan as a PDF so you can easily access it on the go.

Atlas is an AI assistant that can recommend hotels based on your destination, budget, group size, and any specifics you’re looking for in your accommodation.

Once you have selected your hotel, you will be directed to our partner site to make your booking directly. You’ll get the best price available, and Atlas will receive a small commission!

Of course! Atlas isn’t just a top-notch trip planner, she can also use her travel expertise to recommend destinations that she thinks you will love based on the type of trip you want. Atlas can plan your trip from start to finish, all in one place.

Once you have received your full trip plan, you can easily go back and continue chatting with Atlas to adjust it to your preferences and schedule. Atlas is committed to making sure you’re 100% happy! And if you don’t have time to edit it right away, you can save your plan to come back to later.

Yes once you have generated your full AI trip plan, you can easily share it with your travel buddies via email so you can all start getting excited!

She sure can! Atlas is ready to give you 24/7 customer service whether it’s answering questions or giving recommendations.

Yes! Atlas is available for travel agencies to implement as their very own white-label AI travel assistant offering 24/7 service to your customers, helping to improve client experience and boost your business. Click here to learn more.

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The Journal

Travel Advisor Resources

Life as a Remote Travel Agent: Fora’s Guide

The Modern Travel Agency

Fora Travel

https://www.foratravel.com/the-journal/remote-travel-agent

Considering a career as a remote travel agent? We have all the details for you, from how remote travel advisors compare to in-person roles, to what the average day looks like. 

Already know what you’re signing up for? Apply to become a Fora Advisor today.

What does a remote travel agent do?

Nowadays, remote travel agents do just about everything in-person travel agents do, except everything they do is remote (no surprises here). 

Need to start from the beginning? Here’s exactly what a travel agent does .

Is a remote travel agent the same as a virtual travel agent? What services are offered by virtual travel agencies?

The two are one and the same. The only difference between a remote travel agent and a virtual travel agent is the title, which often comes down to personal preference. 

If you want a full breakdown of the different terms that travel advisors use, check out our guide to travel advisor versus travel consultant jobs .

Are remote travel agents in demand?

Every day, more and more travelers are seeking the services of travel advisors over online travel agencies like Expedia and Travelocity. Coupled with an exponential rise in travel over the past few years, remote travel agents are indeed still in demand. 

What does a typical day look like as a remote travel agent?

It’s hard to accurately define a “typical day" as a remote travel agent because every professional has a different schedule and process. 

However, most travel agents split their time between three major tasks: self-marketing, working with clients and research. At the same time, there’s not really a right way to divvy up each task — the cool thing about being a remote travel agent is that you get to decide what works best for you.

Self-marketing: earning new clients

As an independent travel agent , you’ll generally be responsible for promoting your business. Marketing is a huge part of any travel advisor business, remote or otherwise. Without it, no one will know who you are or what you do. 

The most successful remote travel agents typically boast a notable social media presence, run email campaigns and take advantage of other marketing tools. That’s usually in addition to serving their existing professional and social networks (i.e., friends, family, peers). 

If this sounds intimidating, don’t worry. If you sign up to become a Fora Advisor, our membership includes a wealth of travel agent training specifically meant to teach you how to market your travel business like a pro . Even better, we provide tons of marketing tools — from social media templates to your own landing page — to boost your business.

Working with clients: booking trips, planning itineraries & more

Helping clients figure out where to stay in Tokyo , planning trips to the best places to visit in Spain for first timers , booking the coolest hotels in Vegas …this is the fun part. Once you have a few clients in rotation, you’ll find that a good portion of your time as a remote travel agent is made up of planning and booking reservations. 

Not so coincidentally, this is another area where Fora offers a ton of help. Our proprietary booking platform allows Fora Advisors to make reservations at nearly 30,000 hotels globally, dramatically cutting down booking times. Plus, of those hotels, almost 5,000 and counting are preferred partners , where advisors can score their clients awesome perks.

Research & networking: improving your business across the board

Finally, the best remote travel agents devote a portion of their time to improving both their services and travel knowledge. This could be finding ways to improve their marketing efforts — like learning how to build a sales funnel within a travel context — working on supplier partnerships (e.g., hotels, tour operators, etc.) or simply researching destinations to craft better itineraries. 

Fora delivers here, too. All Fora Advisors can access Forum, our in-house community platform that allows travel advisors to ask questions — no matter how small — and share knowledge, tips and deals. It’s an inclusive environment that’s built around collaboration (rather than competition), and the wealth of material that exists within Forum is staggering.

Remote travel agent FAQs

Have more questions about remote travel agents? We have answers.

How exactly does remote travel planning work?

Just like in-person travel planning, except it’s usually done over a computer or phone. The exact methods are often left up to the advisor and client, but emails and calls (either via Zoom or over the phone) are typical. Likewise, communication between the travel advisor and supplier takes place remotely. 

Just as remote travel agents are happy to be able to work from anywhere, the same can be said for clients. Think of it from their perspective: would you rather travel to a brick-and-mortar office or work with an agent from anywhere in the world?

Is it worth it to become a remote travel agent?

Is being a travel agent worth it ? We sure think so. Of all the jobs in the travel industry , travel planning offers the most flexibility. There’s virtually no earnings cap. And your whole job is centered on making people happy (who doesn’t love to travel?). 

As far as being remote, it’s hard to complain about being able to work anywhere that has an internet connection. 

(Still unsure about becoming a remote travel agent? Hear 8 reasons to become a Fora Advisor , straight from the source.)

Do you have to work full time or can you sell travel as a side gig? Is this a good career path?

As far as careers in travel and tourism go, becoming a remote travel agent is a pretty sweet deal. Some travel agencies do require full-time commitments, but we prefer flexibility. At Fora, you can plan trips as a travel side hustle , travel agent career or anything in between. It’s totally up to you. 

Intrigued? Sign up to become a Fora Advisor today.

Do remote travel agents make good money? Can you earn a living?

It takes patience and dedication, but yes, remote travel agents can make very good money (see our guide to how much travel agents make for specifics). Our top earners make six figures, and the average Fora Advisor still makes enough to be comfortable (looking for the best remote jobs for moms , perhaps?). It’s also worth noting that many Fora Advisors pursue travel planning as a side gig, which we also fully support.

What’s the typical salary of a remote travel agent?

The typical Fora travel advisor salary varies. Again, many Fora Advisors choose to work part time, but many still earn covetable income. The more you book, the more you earn.

Are there different types of remote travel agents?

There are indeed different niches and travel agent jobs out there, including Disney travel agents , luxury travel advisors and corporate travel agents . 

Some remote travel agents also specialize in booking travel to specific destinations, such as the best places to visit in Hawai‘i .

(P.S. Love the idea of catering to a high-end clientele? Learn how to become a luxury travel agent .)

Is being a remote travel agent stressful?

Working as a remote travel agent can be overwhelming at first, but advisors who stick with the profession will tell you that the pros far outweigh the cons. We offer plenty of travel agent training and tips for how to be a successful travel advisor to get you through the tough parts. But as a Fora Advisor, you get to determine your own schedule, and can work as much or as little as you'd like. Over time, many find that managing the different aspects of being a remote travel agent is quite enjoyable.

Want to become a remote travel agent online? Join Fora

Ready to become a travel agent online ? Apply to become a Fora Advisor and kick off your travel career today.

Looking for more travel advisor resources? Check out these articles as well:

What Does It Take to Become a Travel Agent?  

How Long Does It Take to Become a Travel Agent?  

Travel Agent Certification: Options and FAQs  

How Do Travel Agents Get Paid (& Why Fora Does It Differently)  

Why Group Bookings Are Great: Tips from an Expert  

5 Types of Bookings You Can Make as a Fora Advisor (That Aren’t Hotels!)  

How Do Travel Agents Get Clients? Fora's Top 5 Tips

Are you the go-to person for travel tips?

Transform your passion for travel into your dream job. We'll set you up with everything you need to succeed as a travel advisor. From training to top-notch tech, marketing assets, community, commission tracking & payments (and more), we've got you.

The Chatbot

How to become a virtual travel agent.

Technology like cloud services and chatbots can help you build a virtual travel agent, with fewer of the overheads that such businesses required in the past. This allows you to focus on offering unique travel packages, create a better personal service while focusing on growing a hyper-local or globe-spanning business, whatever you feel the need to provide.

The digital business era is an exciting time for all types of company in any market. Now, banks can exist entirely online, while your local coffee shop or bar uses an app to speed up ordering and improve loyalty. Even local and regional travel agents now do the majority of their business online, and new startups can use the power of technology to build their brand and attract customers.

Using cloud services, a startup can scale up faster than any traditional business ever could, hiring online freelancers or subscribing to automatic tools to handle what were considered key roles like HR, accounts and reception. These low-cost, always-on resources free up the business leaders to focus on the key aims of the company without worrying about the day-to-day operations side.

That’s an advantage for any type of company. So many people from the travel industry want to start out on their own, to work for themselves, or offer a better service, and technology acts as an enabler for that. It helps explains why so many new businesses are starting up, allowing them to focus on the product and service with a degree of focus that leaves old-time business leaders feeling both threatened and enthused by the prospects of what’s happening now.

The rise of the virtual travel agent

When it comes to travel agencies, digital creates a huge boost across the market. The same cloud and AI power that helps travel comparison sites make fortunes by scanning prices minute-by-minute around the world can also help the smallest niche or boutique agent. These can function at a level of scale and efficiency that can help them punch way above their weight.

Any business can deploy a number of IT tools to help grow the scale, reach and appeal of the business. Virtual assistant travel agents are one of the fastest growing ways to add value to the travel business, and are not to be ignored.

Apps and websites

Advertising traditionally will see most small, new and boutique travel agency ventures priced out of the market occupied by larger businesses. However, an app or website allows the agent to show their tours, trips or destinations in amazing detail with high-quality photos, videos and glossy content.

With good SEO, sites can attract the ideal customer to your travel agent site, online advertising is affordable and can be precisely targeted, all of which puts the key pieces of the business together, all you need is the right destinations, travel ticket sources and those key hospitality factors that will make your idea different or successful.

From bespoke tours of famous movie or TV filming locations to traditional package trips or voyages to the furthest-flung emerging destinations, you still need the idea to make your travel agency stand out, but marketing and promoting it has never been easier. And using technology means you can focus on the important details, with digital services, and an army of freelance online contributors or workers handling many tasks to help keep your wage bill and office footprint down.

Chatbots help take the business load

For any growing business, there are plenty of areas where a chatbot can help take some of the strain when it comes to internal management, customer service or communications. The key benefits is that along with the app and website, bots provide a 24/7 company presence, engaging with customers, answering questions and expanding the company’s presence across social media.

Bots using scripts or learning through artificial intelligence (AI) can help provide a customer service presence, lead generation or deal with basic queries, answering frequently asked questions and so on. They can help to build and sell travel packages, develop customer profiles if you need to find what they want, or help set the scene for a particular tour, cruise or event.

Using chatbots a business can operate with fewer customer service staff, or have them focus on serious sales queries, letting the bot handle introductions and the basic level of information. Bots can also help potential customers find the ideal trip or event they want, and then link them to a sales agent to complete the deal.

But, bots for many types of companies can now help handle the basics, create a package and complete the sales transaction. Bots can increasingly pass for a human agent, or be given a persona or character to make them interesting for customers to engage with.

Chatbots in the travel industry are already popular with airline chatbots, hotels and booking bots gaining in use and popularity, so travelers are used to the idea and happy to interact with them. While most bots started off with travel businesses that have high customer service loads, small and boutique firms can use them to help level the playing field against larger players, without losing any of their charm or personality. In fact, bots can be loaded with personality, made highly knowledgable or fun and engaging, depending on the brand you wish to build.

Within a growing business, this use of bots also helps the company save time and money, with internal bots increasingly used to help with tasks like human resources, helping with staff presence, their own time off, illness and so on. As bots become smarter, they can also link to other bots and services, such as helping talk to a rent a car bot from a partner.

As cost-effective solutions, bots are among the most valuable, easy to develop as a free or low-cost cloud service, through providers like SnatchBot , using chatbot templates to help build functional chat services. Or, they can be custom built with advanced features like natural language processing to provide a higher level of customer service.

Through social media tools like Facebook Messenger, travel bots are increasingly used to provide web check-in services, flight delay/gate changes and other useful information, while helping customers change their travel plans. Providing this type of information by bot helps the small travel company fit in with their customers as they travel, they don’t depersonalise the service, just make it more practical.

From beach breaks, cruises and island hopping to off-the-beaten-track travelogues, bots are a great tool to help a small business act big, to present adventures in new and interesting ways, with images, video and other content. They can help a company handle spikes in demand that would leave a smaller traditional business unable to cope.

Cloud services help you take off

As well as apps and chatbots, a travel agent functions better, faster and more smoothly using cloud services. These can include cloud-based sales, booking and payment services to improve the selling process.

Growing companies can also use cloud human resources, accounting and other tools to keep office costs down and allow staff to focus on building the best business possible. Office packages like Google Docs or Microsoft Office 365 allow essential documents, spreadsheets and databases to be maintained live by staff wherever they are. That’s ideal for those who travel for a living, and make it easier to work with partner agencies and other parts of the travel industry.

Social media helps you dream big

The likes of Twitter, Instagram and Facebook help bring your holiday or touring options to the whole world. You can sell dreams and stories, using great photos and video to tell the tale, and get customers sharing their adventures to help build the business and tie into trending topics.

With bots running on social media, you can also be “there” even after office hours are over, getting people interesting in the latest travel destinations, offers you have, with bots handling customer questions and helping defuse any problems before they are posted over social media leading to negative sentiment. 

Living the travel dream

Put all these technologies together and you have a way for sole trader, startup or small travel businesses to grow fast and reach a huge audience. With the rest of the travel industry increasingly using automated services, it helps them maintain independence or partner with other players as required, and with customers in all types of markets increasingly used to dealing with bots and automated services, there’s nothing big or scary about the use of technology now.

All of these tools and services are helping the next-generation of young travel agents build their business faster and quicker than ever before. Focusing on putting together a great tour roster or unique travel product, and not having to worry about managing (or even owning) an office is one of the huge benefits of operating in the digital business era, allowing you to focus on the heart of the travel company, not stressing about the details of business management.

Chris Knight

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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Best apps for self-employed travel agents

Table of Contents

The best apps for travel agents – travel apps 

Google maps, tripadvisor , the best apps for travel agents – business management , travefy , countingup , instagram  , monday.com , grow your travel agency with these top apps.

As a self-employed travel agent, you’ll need to stay on top of the best deals and opportunities for your clients . Plus, it’s easier to satisfy clients when you have your operations and finances organised. 

Luckily, there are nearly countless apps out there that can help. With these tools, you can run your business right from your phone. But which are the best options? 

This guide lists the nine best apps for travel agents , including:

• Skyscanner 
• Trainline 
• Tripadvisor

See also : How to become a self-employed travel agent .

When booking flights for your clients, you’ll want to find the best routes and deals. 

The free Skyscanner app can help with that as it scans flight options to compare prices so you can locate the perfect pick and access deals. The app also includes hotel and rental car deals . 

Download Skyscanner on the App Store or Google Play . 

Price : Free

As you build fun trip packages for your clients, you may also need to find book trains. With this app, you can compare pricing and determine the best train routes around Europe .  

Plus, if you purchase tickets for clients from the app, you can encourage them to download it for live updates on their trip . 

Get the Trainline App .  

Price: Free

To find the best travel routes for your clients, consider using Omio. This app compares plane, bus, and train routes to find the best way to get from point A to B. It’s a great way to look at all options at once when planning trips. 

Download Omio on the App Store or Google Play . 

Google Maps can do more than just offer directions and plan out travel routes. 

In fact, you can create travel guides for clients and even use the ‘trending weekly’ feature to find hot spots at most destinations . This can help you find restaurant and activity recommendations for clients.  

Download Google Maps on the App Store or Google Play . 

Price: Free  

Tripadvisor is a leader in planning and booking trips. With this app, you can find great destinations and stays to satisfy your clients . 

Plus, the app has extensive lists of things to do, see, and eat with plenty of reviews to compare the options.   

Download the Tripadvisor app on the App Store or Google Play . 

Price: Free 

Bonus! The Airbnb app is another great place to find great affordable and luxury homes for clients who prefer private stays over hotels. 

As you take on more clients, it may become challenging to juggle them and organise multiple trips at once. Luckily, Travefy app is one of the best apps for travel agents , and it can make this process far more straightforward. 

With Travefy, you can: 

• Manage the different trips you plan.
• Create itineraries.
• Transfer documents.
• Create quotes. 
• Communicate with clients. 

The app lets you stay on top of your jobs and clients all in one place to offer fast and helpful customer service. 

Download the Travefy app . 

Price: 10-day free trial, $39 monthly or £31 annually . 

To stay on top of your travel agency finances, you’ll need a clever financial app, like Countingup. 

Countingup is the business current account and accounting software in one app. It automates time-consuming bookkeeping admin for thousands of self-employed people across the UK. 

With Countingup, you can: 

• Organise and track your business expenses with automatic expenses categorisation and receipt capture . 
• Track the money coming in and out of your business with ongoing cash flow insights .
• Easily and quickly invoice your clients straight from the app . 
• Simplify your taxes with year-round tax estimates and Making Tax Digital compliance . 

Save yourself hours of accounting admin so you can focus on growing your business. 

Start your three-month free trial today. 

Apply now .

Instagram is a great way to market yourself as a freelance travel agent . With this social media app, you can share pictures of your or your clients’ travels . 

With regular content and relevant hashtags, people can locate your services when searching for travel posts. Plus, you might reach out to and work with travel bloggers or influencers as another method of promotion .  

Download the Instagram app on the App Store or Google Play .

monday.com is another great app for self-employed people to organise their days . This project management tool lets you create a schedule and break up your projects and to-do lists.  

An app like this can improve your time management and help you stay on top of everything you need to get done . 

monday.com makes it easy to organise your business with colour coordination and track your progress for better productivity . 

Download monday.com on the ‎App Store or Google Play .

Price : Free options, with premium plans

With these best apps for travel agents, you can strengthen and streamline your services . Doing so will help you satisfy your clients and save you time managing your business. 

These apps can help you: 

• Plan trips for clients. 
• Find the best travel deals. 
• Organise your planning and communicate with clients. 
• Market your business. 
• Stay on top of your daily tasks and finances. 

When you incorporate the apps into your business, you can take on more clients and grow your business. 

As you look to the future of your business, you may want to plan for this growth ahead of time. Why not check out our article on creating a small business growth plan?

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Chatbots for Travel and Tourism – Comparing 5 Current Applications

Pamela is Managing Editor at Emerj. She previous worked in B2B digital publishing with Innovation Leaders and Boston MedTech. Pamela holds a Master's degree in Media Ventures from Boston University.

A 2017 Nielsen report titled “Young and Ready to Travel (and Shop)” revealed that the millennial generation travels more than any other generation, including Baby Boomers. The report suggests that, unlike previous generations, the travel industry will need to shift in order to cater to the millennial’s unique preferences and “lack of predictability.”

While past travelers may have planned an elaborate trip with an in-person travel agent, today’s travel consumer—often a millennial or working professional—may be turning to a virtual concierge instead. Nielsen’s report explained:

“Today’s Millennial travelers have distinct approaches to travel, largely because they want to control their experiences—a notable shift from how older generations were more likely to allow brands to drive their travel experiences…” 

Travel chatbots, often called “virtual travel agents,” are now emerging as a tool which can learn about its consumer and take on action items, such as booking, or searching through booking emails and calendars to build an itinerary.

As large companies like Kayak and Expedia have brought bots to apps and mobile-optimized websites, they are also integrating them on mobile messaging applications used widely by millennials, like Facebook Messenger . At its 2017 F8 conference, Facebook’s Vice President of Messaging Products, David Marcus announced that the Messenger platform now hosts over 100 thousand bots.

In a 2017 study from 3CInteractive , 40 percent of millennials say they use a chatbot on a daily basis. In an earlier 2016 Pingup survey, titled “ Messaging and Chatbots in Local, ” 55 percent of millennial respondents said interaction with chatbots positively effects their view of a company, while 50 percent of these millennials said they would like to use chatbots for booking reservations or appointments.

But big companies, like Google, Kayak and Expedia, aren’t the only ones attempting to disrupt the travel industry with artificial intelligence. This article compares five companies that are using chatbots to assist customers in planning their next getaway.

(Users with a more broad interest in chatbots might enjoy our chatbot use-cases article, or our article about what chatbots can and cannot do .)

Travel Bot Comparison

Listed companies offer either a chatbot, or chat thread which combines responses from chatbots and human agents. Ranked in order of raised funding, each company listed either offers an app, mobile-optimized site, or integration options with popular messaging applications. All chatbots featured can offer users travel suggestions, as well as flight or hotel booking assistance.

Hipmunk (Hello Hipmunk)

Funds Raised : $55.2 Million (Acquired by Concur on Sept. 13, 2016)

Year Founded : 2010

Headquarters : San Francisco

Staff Size : 53

Data Processed : Chat (text)

Target User : Prospective travelers, business professionals

Hipmunk is an online platform which offers a suite of services that aim to help users plan a trip and book reservations. It also can weed through booking emails and calendar items to build personalized itineraries.

Hipmunk’s chatbot product, Hello Hipmunk, is chat interface that enables a user to send its Hipmunk chatbot questions or comments like, “Can you find me a hotel for June?” or “Send me flights to Boston for this weekend.” The Hipmunk will respond with recommendations that it has pulled from various airline, hotel, or other travel sites. The company, which now has a team of over 50, was co-founded by Reddit Co-Founder Steve Hoffman .

This demo shows how Hello Hipmunk claims to help users with quick travel bookings. It also demonstrates how users can interact with the Hipmunk chatbot.

While the Hello Hipmunk service claims to use AI to learn its users preferences and search the web for the best matching deals, it can also be sent booking emails and search through user calendars to build an itinerary for the users trip. These itineraries can then be sent to others, such as family or colleagues.

In line with bigger companies, including Expedia, Hello Hipmunk, can be integrated into a user’s Facebook Messenger, as well as Slack or Skype apps. In 2016, a Hipmunk study presented more evidence that millennial audiences should become a key target in the travel industry. When asked if they’d consider taking vacation days to travel at the end or beginning of a company business trip, 81 percent of millennial respondents said they would consider it, compared to 56 percent of Gen Y travelers and 46 percent of Baby Boomers.

Hipmunk has also won two Webby awards, and is nominated for a third , in the travel category for its excellence and variety of tools. In 2016, the company was acquired for $58 million by Concur Technologies, a travel expensing platform. It is unclear how much Concur paid for the acquisition, but in a press release, the company said Hipmunk will still continue to run as its own service. However, Concur plans to integrate Hipmunk’s search technology on to its company oriented business-trip oriented platform.

Funds Raised : $11.8 Million (Recently acquired by American Express)

Year Founded : 2015

Headquarters : Sunnyvale, CA

Staff Size : 11-50

Target Users : Business professionals, travel agents, travel companies

Mezi also claims to be an online concierge that users can chat with for trip recommendations, flight information, and hotel availability.

When users open the Mezi app, they are directed to a chat interface where they can send Mezi a message explaining where they are going and when. Mezi responds quickly, asking preference questions about hotel ratings, budget, and amenities.

Users can respond to Mezi by giving answers with multiple details. Mezi will then search the web and respond with links to hotels that match the user’s preferences. Once a user books a hotel stay through the links provided, the bot will send messages to confirm the booking. Once a trip is booked, users can also ask it for restaurant, shopping, and other excursion suggestions.

In addition to targeting business and leisure travelers, the company also offers Mezi for Business subscription, which features a marketed to travel agencies and travel management companies. With its Travel Dashboard, Mezi claims that a traveler working with a partnering agency can message the chatbot to find booking options. After an agency directs a client to its Mezi site, the chatbot can ask the user questions to get hotel, flight and destination preferences.

According to Mezi, an agent from the partnering travel management company can then look through the entirety of the conversation to learn more about the client. Mezi also claims that it uses the client’s responses to build a traveler profile that the agency can access. In 2017, Mezi announced its full launch of the product, noting that companies including Bluefish, Adelman Travel, Casto Travel, W Travel and American Express were already subscribing customers.

CTO and Co-Founder Snehal Shinde comes from a strong technology background. He received his M.S. in Computer Science from the University of Southern California in 2004 and went on to become product manager at Yahoo from 2009 to 2011. Swapnil Shinde, the company’s CEO, was also employed in technical positions at Yahoo from 2007 to 2011, and previously held a software engineer role at IBM Software Labs between 2000 and 2002.

The company was acquired by American Express in January 2018. According to a press release , the app will replace the need for the card company’s AskAmex service, a similar AI concierge which was in its piloting stage.

While its user numbers are unclear, the app has a 4.5/5 star rating, and 203 reviews, in the Apple App Store , and a 4.4 rating with over 500 installs on Android’s Google Play .

Funds Raised : $9.2 Million

Year Founded : 2016

Headquarters : San Francisco, CA; Toronto, Canada

Data Processed : Chat (text), Links

Target Users : Prospective travelers

SnapTravel is a bot and hotel booking service that can be accessed to users through Facebook Messenger or SMS with no app download requirements. The bot is marketed to users looking to book cheap hotel deals, which the company receives from its roster of hotel partners, according to its FAQ .

Below, SnapTravel’s CEO gives a detailed demo of the SnapTravel experience.

This simple program is accessible by text message and Facebook Messenger. When a user contacts SnapTravel through either messaging platform, its chatbot begins by asking the prospective traveler a few preference questions, such as “What’s your budget?” or “Do you have a hotel in mind?” The company claims it automatically searches online deal finders, such as Expedia, and sends the user website links to the best-matching travel options. The user can then click the links and book from the site which posted the original deal.

According to Crunchbase, the company has received $9.2 million in Seed Round and Series A funding . While its primary headquarters is in San Francisco, CA, AngelList notes that a secondary headquarters is based in Toronto, Canada. Both AngelList and Crunchbase listed the company of having 11 to 50 employees.

The company’s CTO, Henry Shi, previously served as a software engineer at Google , where he assisted in the launch of Youtube’s Music Insights. The feature aggregates viewing information from all videos that the artist has uploaded, as well as videos from their profile that have been copied and reuploaded by fans. Music Insights then generates a dashboard for the artist, which offers easy to understand fan demographics. This dashboard includes a list of tour suggestions, made up of cities that hold the highest viewer population.

Funds Raised :  $4.6 Million

Year Founded : 2012

Headquarters : Austin, TX

Staff Size : 8-10

Data Processed : Chat (text), voice

This Austin startup has developed an IOS application which allows a user to interact with a chatbot through voice or text commands, similarly to Apple’s Siri. HelloGBye claims that users can type, or vocally describe, complex travel requests involving one or more people into its messenger app and receive a chatbot response with a detailed flight and hotel itinerary in under 30 seconds.

On its website, HelloGBye says it aims to solve pain-points of frequent professional travelers who need to book complex business trips or adjust travel plans quickly.

In this video, HelloGBye’s CEO, Jonathan Miller, demonstrates how to use the mobile application.

When a user first opens the HelloGBye app, they are asked a few multiple-choice travel preference questions on a page which looks like a simple online survey. Once this step is complete, HelloGBye opens to a chat interface, similar to Apple’s IMessage.

When the user is ready to start planning a complex trip, they can request all of their travel needs, such as hotel dates or flight times, by recording one voice message. Similarly to Apple IMessage’s voice to text feature, HelloGBye converts the vocal request to text which then appears in the chat thread. The company claims that, within 30 seconds, its software can search the web for flights and hotels that fit a user’s preferences and messaged request.

Its chatbot will then respond with a full trip itinerary, with clickable links to hotel and flights recommendations, which can then be approved and adjusted by the user. This seems to be based on an approach similar to recommendation engines in media and other sectors . Once a trip is booked through the app or website, a user can then send a voice or text message to request travel adjustments, such as cancellations.

HelloGBye also says its software can manage itineraries and even more complex voice requests involve more than one traveler. Users who don’t wish to record voice messages can also send a text-based message with multiple travel requests to its chatbot.

The service, which offers free and subscription models, also targets business users by offering features for group collaboration. While individual users can use HelloGBye for free, they can also gain more perks, such as the ability to earn rewards points and no booking adjustments fees, with a subscription for $19 a month. Companies also have the option to purchase business subscriptions for $199 a month, according to its website .

The company is privately held and does not list full funding information. However, Pitchbook suggests that it has received roughly $4.5 million in funding from angel investors. While HelloGBye can be accessed online, it is only available as an app on IOS devices.

Similarly to Mezi, HelloGBye has announced a partnership with American Express which will allo them to gain insights on the corporations users while the card company begins to explore the voice technology further.

The company’s Chief Analytics Officer L, James Valverde, Jr, has a PhD. from the Engineering Systems Division of the Massachusetts Institute of Technology.

Funds Raised : $1.5 Million

Headquarters : Denver, CO

Target Audience : Business Professionals

Pana claims to combine chatbots, humans and artificial intelligence to help companies and professionals manage travel. While professionals can use the app for individual business trips, companies can use the app to assist guests that they’ve invited to their offices, such as interns, job candidates, or other colleagues. All users of Pana’s free and paid versions require a company email to download the app.

With the paid version, which costs $49 a month or $499 per year, Pana allows a manager to fill in guest details, such as trip dates and contact information. Pana will automatically send the guest an introduction email. Through Pana’s app, the traveler will be able to message a virtual travel agent, a chatbot, or access human concierge.

The bot will ask the user a few questions through the app or via email, and will then send booking suggestions for flights and hotels. A human concierge can assist in troubleshooting when issues like flight delays arise. Along with 24/7 access to a human, Pana also claims that the paid version can also automatically check a user into a flight. Like Hello Hipmunk, Pana’s free version offers a chat interface and a bot which can respond to a user’s text message requests with flight or hotel recommendations. It also claims it can notify them of flight delays or schedule adjustments. The program can also filter through a user’s booking emails and activity within the app to create a shareable itinerary.

This demonstration video shows how young professionals and other company employees can use Pana’s free app to plan and make adjustments to their business trip.

In 2017, Pana was included in a group of travel-friendly apps that partnered with the business-expensing startup, Expensify . With the partnership, Pana’s paid users can now link the app to their Expensify account . According to Expensify, the expensing platform has also added integrations with companies like Jettly, a private jet charter marketplace, and ParkWhiz, an app for searching finding and booking spots. Prior to founding Pana, CEO Devon Tivona studied computer science at University of Colorado Boulder before analyzing new and emerging technologies on the research and development team at Hewlett-Packard. He’s also worked on IOS teams at Flipboard, a personalized news application that recommends news stories and publications based on user preferences, and MapQuest.

The company’s former product design head, Paul Ballas, has also focused on UX design at major companies including Deloitte and Oracle. According to LinkedIn, many current software engineers have completed advanced computer science and software development programs with organizations including Galvanize , University of Colorado Boulder, and Turing School of Software & Design .

Concluding Thoughts on Travel Chatbots

When it comes to travel industry chatbots, a few key themes arise, which may correlate with an industry shift to millennial audiences.

• Chatbots are acting more than they are reacting

Rather than offering a bot that reacts and responds with simple travel suggestions, all listed travel companies have implemented booking or reservation opportunities with partnering airlines, hotels, restaurants, and other various hospitality businesses. As millennials and younger generations are more engaged by products that provide “instant gratification,” the strategy of offering recommendations and immediate booking in one chat period may entice this audience.

• Most bots are mobile, but they may not necessarily have their own app

All companies listed were compatible with at least one mobile device. However, most were not just built-from-scratch applications. Instead, many companies are offering chatbot integrations on pre-built, heavily used messaging applications such as Facebook Messenger, Slack, Skype, and WhatsApp. This may further increase reach to millennials, the most frequent of social media users , and the most willing to travel than generations before them.

• Shifting to professional travelers

As the oldest millennials began moving up in the career-world, a 2016 survey from MMGY Global revealed that millennials have become the most frequent business travelers. The survey polled over 1,200 professionals who had taken at least one business trip in the last year. While the overall group of respondents took an average of 6.8 business trips in 2015, millennials took an average of 7.4. Those in Gen X and baby boomers took an average of 6.4 and 6.3 business trips respectively.

A later 2017 study from the research firm Phocuswright, a majority of working-professional respondents said that they prefer to “go rogue” by booking their own travel, rather than using travel agents or coordinators provided by the company.

While these studies show further evidence that the millennial audience is a key travel chatbot demographic, large companies have also begun to use startup partnerships and acquisitions to zone in on millennial professionals as well. Concur Technologies’ 2016 acquisition of Hipmunk, or American Express’ affiliations with HelloGBye and Mezi, shows that companies and professionals are looking for both fast and efficient travel solutions.

In a press-release announcement from Concur, a travel expensing platform for businesses, stated, “The Hipmunk team and its innovative technologies bolster Concur’s strategy to deliver consumer-grade travel solutions to corporate customers. As part of Concur, Hipmunk will continue to offer its metasearch products to consumers free of charge.”

Header image credit: Salsa Travel Advisor

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Travel Agents, You Need to Check Out These Apps!

Once upon a time, the typical travel agent’s work day was structured around the traditional office-based 9 to 5 paradigm. Agents’ customer service tools were limited and time consuming.

But technology kept changing the ways agents handled clients’ travel arrangements. Manually tagged flight file cards gave way to electromechanical computers, then to computer-linked teleprinters, followed by smaller and powerful desktop systems.

Modern agents are now mobile travel agents working in business and home offices, the car, or just about anywhere and anytime. Agents use offline, online, and mobile technology to connect with customers and travel industry services 24/7.

Expanding the travel agent’s customer service arsenal

An important advancement in the travel agent’s arsenal of scheduling and services tools is the downloadable app. Apps for travel agents are powerful tools that provide real-time scheduling and assistance to clients and enable agents to grow their businesses. Let’s look at some of the best mobile apps for travel agencies.

• Refund.me – available on iPhone and Android, free. This app from Sabre’s Red App Center is available for travel agents. Flight delays, cancellations, overbooking, and missed connections are inconvenient and potentially costly. Only a small percentage of passengers ever claim recompense to which they might be entitled. Refund.me helps travellers claim their rightful compensation.
• Travelport Mobile Agent – available on iPhone, iTouch, iPad, Android, free (downloadable through the iTunes store). An app that gives agents quick and full access to GDS content. It is accessed through the agent’s valid GDS SignOn. Travelport offers View Trip integration, newsfeed of relevant travel-related articles, customizable keyboard quick keys, and updates that allow full integration with Apollo, Galileo, and Worldspan GDSs. Agents can access/view two terminal windows at the same time.
• TripCase – available on iPhone, Android, free. Make valuable travel information readily available to your clients through the TripCase app. You and your clients will receive real-time alerts on flight status updates, gate changes, delays, and cancellations. TripCase will organize travellers’ itineraries and plans on their mobile devices. Easy to use, clients simply send their trip to the app via an email to [email protected] ; reservations automatically sync with TripCase and any relevant status updates are gathered and communicated to the client.
• mTrip Travel Guides – available on iPhone and Android, free. This popular, award-winning app is designed specifically for travel agents. Your company information and graphic elements are customised to the mTrip app. Clients access your app through the Apple App and Google Play stores. Through your agency-branded app, clients have access to comprehensive travel guides, maps and navigation, and itinerary access through the online travel dashboard via your company website.
• TripScope – available on iPhone, iPad, iPod, iTouch, free. TripScope is a recent entry into the travel apps world. It enables you to create customized itineraries online and send them directly your clients’ smartphones. You can change itineraries in real time, update clients and chat directly with them. TripScope puts various interactive social media platforms to good use, matching the media to the traveller’s itinerary.

Expanding the agent/client relationship

Apps enable you to promote your travel services to a wider client group than ever before. With social media integration (such as through TripScope and mTrip) your company name and website are hyperlinked with every picture, video and post that your clients share.

Apps can provide vital real-time itinerary and travel information; they also can link you and your client for problem resolution and changes to travel plans ( Travelport Mobile Agent ). Apps are portals through which clients can access practical travel information, state-of-the-art travel guides, and more.

Today’s apps have become essential marketing and service tools. Savvy agents utilise apps to keep and retain clients, and to provide the excellent and far-reaching assistance their clients expect.

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Travel Management App

Ava - adelman virtual assistant, your trip. your schedule. your app., everything travelers need – anywhere, anytime.

Corporate travelers need to be in the know about every detail of their trip without toggling between platforms. AVA, Adelman’s proprietary mobile app, enables them to seamlessly manage and update their travel and profile all in one place anywhere, anytime.

Real-Time Updates for Less Traveler Disruption

AVA users will receive flight disruption alerts like delays and cancelations days, weeks, and hours ahead of time. Leveraging artificial intelligence, AVA also sends alternative options in the case that the airlines are not aligning with the traveler’s itinerary. This puts the power back in to the traveler’s hands by letting them be proactive rather than reactive to flight disruptions.

System Integration Encourages Policy Compliance

Because traveler data is fed directly in to Adelman’s reporting system, tracking travel and booking is easier than ever. Travelers can book their trips right in the app, ensuring they abide by travel policy. Plus, users have instant access to past invoices so they have better visibility in to spend and reimbursement. Instantly, they can see how their trips stack up against company policy.

Continued Support for the Traveler Upon Arrival

The app continues to support the traveler once the plane has landed. AVA delivers weather updates, directions to the hotel with an embedded navigation tool, and flight check-in and airport information for the return trip.

The interactive mobile itinerary lays out every detail of not just the current trip, but all upcoming ones as well. Should an emergency arise or schedule conflict occur, AVA users have direct access to an Adelman travel agent or suggested “quick links” that can assist them while on the road. AVA is the solution to ‘round-the-clock support travelers have been seeking.

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Top 10 Travel Agent Apps to Help You Travel Better

Table of contents, what are the best travel log apps, travelport mobile agent, mtrip travel guides.

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The desire to travel and discover new places and traditions will never die. Although the age of discoveries finished hundreds of years ago, plenty of explorers are still among us. Differ from those times exploring, and discovering is much easier today. We need to choose a destination and buy a ticket. Each part of this marvelous planet has secrets and jewels for curious human beings. However, sometimes, we need some help or guide on the journey of exploring. Also, we might need visa processes. Travel agent apps come to our help in such conditions. Various apps help clients in real-time trip scheduling and allow agents to develop their businesses. What are the best travel apps? If you are looking for an answer to this question and more, then you are in the right place.

One of the best things about traveling is collecting a huge amount of memories. People used diaries to collect such kinds of unforgettable moments, but technology improves and time changes. Today, there are plenty of diary apps that eliminate the old version of memory collecting. What are the best travel log apps? There are various types of applications that you can use. One of the best ones that travel fans will admire is the Travel Diaries app. This app gives you a chance to write texts about the places that you visited. Also, you can add photos, maps, and other details of those locations. You can keep those memories private or share them with your friends. Plus, you can convert your notes into a blog or get a copy of them. Other applications that we can advise are:

• Day One journals
• Polarstepsis

What are the best travel apps ? I want to start my best travel agent apps list with Refund.me. The application is available for both Android and IOS. So, you can download it from Play Store and App Store.

Sabre's Red App Center is the company behind the app. They launched this application in July 2012. The aim is to help passengers whose flight has been removed, significantly delayed, or overbooked. Data shows that only a negligible part of people apply for compensation in such kinds of situations. In the last decade, only 2% of people applied for compensation. It means that 5.5 billion dollars were unclaimed . Probably, most of them think that it will last for a long time, but with the advantages that this application provides, they can handle this problem effortlessly. The app detects delays and cancellations with a maximum amount of 800 dollars (flyes from the United States of America to Europe also included). Another feature that makes this one of the best travel agent apps is allowing getting information about clients. Refund.me has more than 94% success rate, and more than 200000 travel agents use it.

Are you looking for free travel agent apps? Then you can add TripCase to your list. It is one of the top free travel agent apps. TripCase was launched by Sabre and is available for Android and IOS systems. You can download it from Play Store and App Store for free. Travel agents and ordinary travel can use it for organizing their journey plans. All users must enter the app and send their journey destination to [email protected] . After that, their bookings automatically update while any relevant information is collecting. Till today more than three million people downloaded the app, and in recent months begin to allow Foursquare integration. When we consider the extensive travel network of Sabre, we can easily understand why TripCase has become so famous.

Travelport Mobile Agent is another example of the top free travel agent apps . The application is completely free and available for download on iPhone, iTouch, iPad, Android. The developer behind the Travelport Mobile Agent is TTS. The main benefit of their app is providing fast access to the GDS for agents. After the last update in July, the application gained features such as an upgraded interface, better GDS data, quicker GDS response, customizable keyboard quick keys, integration with View Trip, etc . Furthermore, now you can control two-terminal screens at the same time. Undoubtedly, after adding these features, more and more people will begin to use this app.

Such as other example, mTrip Travel Guides is available for Android and IOS platforms. It was launched by mTrip company, which is a well-known company for leisure and business travel industries. mTrip Travel Guides was designed to simplify the job for travel agents. The application provides detailed routes, extensive offline enabled journey guides, navigating, maps, and integration with Trip Journal and Facebook. Also, recently they made some new upgrades:

• Cooperation with Juniper
• Partnership with the VeriFLY Digital Health Wallet
• Interaction with Riskline Travel Risk Alerts
• Partnership with GetThere
• Adding Airport and Airline health measures

Undoubtedly, we can say that it will keep the place in the top 10 list as new features will be added to the application in the future.

Communicating with people is so crucial for the travel industry. If your work in this field, you must have high skills in communicating. Chicago entrepreneur Tim Hines is behind this app. It allows travel agents to check in to a venue or city. BTSocial has some differences from other travel agent apps. It doesn't want a complete travel plan from you. You just need to write a venue or city you want to go to and choose a free time.

Moreover, if you have several meetings and free time among them, you can mention it. The app will help you to plan your meetings with the best efficiency. Additionally, you can monitor your statistical results. Unfortunately, BTSocial is not a free application, but don't worry, the price is just 3,995 USD .

TripScope is the app that won several awards, such as Entrepreneur of the Year, Brand USA Marketing Innovation . I think it is enough to list TripScope among the best travel agent apps. Is it one of the free travel agent apps? The app has a free trial version, but if you want to use it further, you must pay some amount of money. The payment is 39 USD per person for a month, 31 USD per person for a year. Purchasing a year package will give you a chance to save 96 USD per year. What does it offer? TripScope provides a chance to customize travel itineraries and share them with your clients. The process is online. So, you can change the travel itinerary or chat with your clients whenever you want.

Being active in social media is so crucial. It helps you to reach more people at once. Professionals who have struggles in managing their social media can use Hootsuite. It is an application that allows you to control three social media accounts simultaneously for free. Also, you can increase the number of social media accounts by purchasing the paid version. How does it work? Firstly, you must link your social media accounts with Hootsuite. After that, you can plan how many posts do you want to share and when. It is great that the app can be active even when you are out of the office. You are free to download or use the web version of Hootsuite.

Another application that can be useful for travel agents while promoting their business is Canva. Canva gives you a chance to create graphics that are prepared for social media, such as Twitter, Instagram , Pinterest, Snapchat. You can choose different colors, backgrounds, photos, or use some templates. There are free and paid templates. So, you don't need to invest as a new user. After creating an image, you can share it easily. Travel agents and ordinary users can access design tools and other needed things from the official website of Canva.

Travel agents must handle a huge amount of data at the same time. Sometimes it can be so complicated to sort all this information. If you face the same issue, you can use Evernote. It is in the application that allows sorting the data, writing some notes, adding photos and other things related to this data, etc. The main advantage of the application is to sync the data across mobile devices and with the computer. It means that you can reach your documents whenever you want and wherever you want.

Regardless of being a travel agent or engaging with other businesses, you need Grammarly . As we said above, communicating is very important for travel agents. So, they don't want to have some problems while sending an important email. Making minor grammatical and lexical mistakes may cause some problems. So, to avoid such kinds of issues, you can Grammarly . The application has desktop, web, and mobile versions. It permits you to fix basic mistakes for free, but if you want a more detailed check, you can purchase a paid version. The annual payment for the application is 144 USD .

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Cutting-Edge AI Travel Agents That Make Planning Trips Easy

Dreaming of your next trip to a beachside oasis, urban city center, or off-the-path adventure in a new country? You’re probably thinking about booking flights, choosing accommodations, and figuring out the best places to dine and explore while you’re at your destination.

Picture this:  What if you could talk to an expert who knows all the upcoming flights, the best hotels, and how much they cost?  And what if that expert knew the best places to visit based on your preferences?

This expert exists.  In fact, you can talk to them day or night because they never sleep. I’m talking, of course, about the AI travel agent.

What’s an AI Travel Agent?

AI travel agents perform the function of a traditional travel agent using the power of computers and artificial intelligence. These programs can look at large amounts of data and make calculations or use natural language processing to give you travel recommendations in the course of a conversation.

These AI-powered travel agents can take many forms, including:

Why Use an AI-Powered Travel Assistant?

There are so many reasons why you should consider looking at an AI tool for your next trip, including:

What Is the Best AI Travel Agent?

Here’s the AI travel agents available so far:

Best Overall Assistant

You’ve probably heard of ChatGPT already. When it hit the internet on November 30, 2022, it was covered by nearly every news organization, blogger, and social media influencer and grew to 1 million users in less than a week—that’s how much this software has revolutionized the internet.

ChatGPT can handle almost anything you ask, which means it can also help you plan out your next trip.

Here’s how it handled a few of my requests:

The downside is that ChatGPT has a closed dataset from 2020 or 2021 and can’t pull in any new data . It won’t help you find flight information, but it can draw on its knowledge of the internet to give you recommendations for travel.

ChatGPT Pricing

ChatGPT is free to use, but the server sometimes goes down because of too much activity. You can get priority access and connect ChatGPT to the latest language model, GPT-4, on the Pro plan for $20 a month.

ChatGPT Verdict

If it’s your first time trying out AI-powered travel software, give ChatGPT a try. It might be all you need for your upcoming trip and inspire some great ideas.

2. GuideGeek

Most Conversational

GuideGeek is a WhatsApp-based travel chatbot that can give you travel recommendations, flight recommendations, information about the language or culture where you’re visiting, and generally answer any travel-related questions you have.

I tested it out and found it to be really helpful.

Here are some snapshots of my conversation with the bot:

The con with this is that it can’t provide specific flight recommendations or do price forecasting. It only gave some vague recommendations of flights based on the dates and places I said I would travel, but I would need to go to the travel companies directly to book the flights.

You can, however, find hotels and Airbnb listings, and the bot asks you for your preferences to help you find the best option for your search.

One question I have is the security of the answers. There’s no security policy on the website, so it’s best to refrain from providing personal information in your conversations with the bot.

Guide Geek Pricing

GuideGeek is free to use.

Guide Geek Final Verdict

GuideGeek gives you a fun and interactive way to plan your trip. It really does feel like you’re chatting with a knowledgeable and friendly travel agent and getting answers to all your burning questions.

3. EddyTravels

Quick Deals

EddyTravels is an AI-based flight and hotel booking app with an interactive AI assistant called Eddy AI. In a few clicks, you can get custom-tailored flight, hotel, and tour recommendations based on your needs.

After getting some initial recommendations, you can change your dates or ask for more info. Click directly on the deal you like to move to a purchase page. Plus, the chatbot supports multiple languages.

The downside of this chatbot is that you can only search for packages to buy, and there isn’t much conversation to be had (unlike GuideGeek). Also, the bot couldn’t understand every query; for example, I told it I wanted flights with fewer stops, and it didn’t understand what I was asking.

Eddy Pricing

Eddy AI is free to use.

Eddy Final Verdict

If you’re looking for flights, hotels, and tours and want to get recommendations fast with the help of AI, EddyTravel is for you.

Predict Price Changes

Hopper is an AI-powered price forecasting and travel booking app that can predict price changes with up to 95% accuracy. This means that you can wait until your flights or hotel rooms are at the lowest possible price before booking. It also has a Price Freeze feature that lets you save a low price if you need a little more time to decide.

The con of using Hopper is that it’s only available as a mobile app.

Hopper Pricing

You can download and use Hopper for free on iOS and Android.

Hopper Final Verdict

If you’re ready to book a flight or hotel and want to get the absolute best price, you should definitely try Hopper.

How Will AI Change The Travel Industry?

AI is set to change the travel industry as we know it. Here are a few ways I predict it will change things:

Frequently Asked Questions (FAQs)

What is artificial intelligence.

A computer program has artificial intelligence when it can learn and use information much like a human would, using technology like machine learning and natural language processing.

How do AI travel agents treat customer data?

This is one of the sticky subjects of AI chatbots. Your best bet is to look through the fine print and privacy policies of each AI service you use. It will vary.

Why do travel companies use AI-powered travel agents?

AI-powered travel agents save travel companies a lot of money, as they can hire fewer personnel and direct more traffic toward an AI chatbot. AI can also help predict demand and help the company make better data-driven decisions to increase bookings and revenue.

Online Entrepreneur

I'm on a mission to help small businesses implement the best AI and digital solutions on the market. Digital transformation can be complex and overwhelming, let me help you streamline your approach with my in-depth reviews and experiences.

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Take The Hassle Out Of Travel Planning & Booking With A Virtual Assistant.

Our Virtual Assistants have the top administrative skills and are well versed in technology making them better and faster at administrative tasks and leaving you free to focus on your expertise.

If you’ve planned a trip recently, you know that there are dozens of sites available for helping you find flights, hotels, car rentals, etc., and an overwhelming amount of choices once you’ve put in your search criteria.

Having lots of options is great, but most of us don’t have hours to sift through a mountain of results to narrow it down to the best fit. And that’s just the tip of the iceberg, travel planning requires a ton of organization, research, and schedule coordination that can be stressful and time consuming.

At Zirtual, our virtual assistants have years of experience with business and personal travel, both US and international, and they’re ready to plan, book, schedule, and coordinate every detail of your trip from beginning to end including:

Travel itineraries

Researching and booking flights

Researching and booking hotels

Finding restaurants

Get Your Own Travel Planner

Your Zirtual assistant will go beyond just booking flights or hotels to support you with all of your travel planning needs.

Since you’ll have the same dedicated virtual assistant working with you each month, you can give them your general travel preferences (no red eye flights, window seat, not more than one layover) and necessary information (frequent flier numbers, birth date, credit card number, etc.) and they will keep it safely and securely stored for use when they book your travel.

Then, when you need a trip planned, you only have to share a few details, and they’ll be able to take it from there.

Choose from the best available options

Our Zirtual assistants are trained on the most thorough and efficient methods of researching flight, hotel, and other transportation options. They will always search multiple sites to ensure they find the closest match to your criteria.

Then, your virtual assistant will present you with the three or four best choices based on your preferences, plus note any helpful information that will help you to make your decision. (like if flights are much cheaper if you go on a certain airline, or a day earlier or later).

Have your trip organized on your calendar with the info you need

Your virtual assistant will not only book your selection, they will add the information to your calendar and include confirmation numbers, addresses, phone numbers, and any other pertinent booking info you might need so it’s at your fingertips without you having to search.

They’ll also consider your needs for food, transportation, meeting locations, etc., and take care of any research, and reservations needed.

Let your virtual assistant keep things running while you’re out of the office

Get the support you need to stay on top of the small stuff so it doesn’t pile up while you’re away.

Your virtual assistant can manage your inbox and alert you to anything urgent, listen to your voicemail and follow up with scheduling meetings or sending information, keep track of your receipts for reimbursement during your trip (just text them a picture when you pay!), send a thank you gift to your host, and check you in for your flights.

Zirtual Professional Assistants can help with:

Put more time into what you do best

Meet the Virtual Assistant who will support you.

Get More Out of Your Trip

Whether you’re traveling for business, pleasure, or a little of both, you want to take advantage of all the area has to offer.

Finding the best restaurants, entertainment and local attractions for your trip can be especially hard if you have special considerations like small children, someone with health restrictions, or larger groups of people.

Having an experienced Zirtual assistant to plan your itinerary with all your specific needs and preferences in mind allows you to enjoy your time away without the stress and hassle.

Our virtual assistants have planned everything from family vacations at Yellowstone to honeymoons in Greece, to company retreats in Napa Valley.

Your Zirtual assistant can help you find the best options for your budget, group size, and the types of activities you are most interested in.

College educated, US based

Already trained in the skills you need

1 dedicated Zirtual Assistant

2-hour response time during business hours

Flat rate monthly pricing

Support from other specialists on demand

Don’t just take our word for it..

Outsource and automate. The #1 resource we found for outsourcing is Zirtual. They will save you countless hours of work.

Author of "The 4 Hour Work Week"

Now that I am so spoiled, I have no idea how I survived without a VA before. No joke. I am obsessed. Easily the best investment I've made so far at ERW Public Relations .

Managing Principal

As a tech entrepreneur and father of two young kids, I have more things to do everyday than I possibly can. My VA, Molly, takes care of many day-to-day tasks and helps make my life manageable at PG Consulting .

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These are unprecedented times, show your guests you're going to unprecedented lengths to welcome them by providing comprehensive and consistent service at every touchpoint of the customer journey. For travel and hospitality brands, the challenge becomes providing a seamless, fast and personalized customer service experience without raising costs. With an Intelligent Virtual Assistant (IVA) from Interactions, customers can have travel details at their fingertips from take-off, to check-in, to departure, and through the inevitable changes in travel plans.

We make traveling a breeze.

Reservations and booking.

Reduce call handle times and make trip planning a breeze. With Interactions solutions, allow your guests and passengers to locate preferred properties, check availability, make or change reservations, handle credits and refunds and check airline schedules and rental car rates. All helping to decrease the cost to book.

Travel Credits & Refunds

The new increase in unexpected guest travel changes makes for a new volume of credits and refunds, which can be daunting and expensive. Interactions IVA can streamline issuing and using travel credit and handling refunds. This gives your guests the reassurance they need to rebook their next trip with you and saves your live agents time for handling other complex issues.

Contactless Concierge

Streamline the guest experience as part of your Covid-19 strategy with our Intelligent Virtual Assistant. By interacting naturally with your guests, our IVA can handle contactless guest registration and check-outs, provide information on in-room amenities, respond to inquiries and provide personalized recommendations for local restaurants and attractions.

Travel Logistics & Safety Communications

Keep your guests in the know about all of their travel details by providing gate information and ground transportation logistics, responding to travel interruptions with automated alternatives, and offering timely upgrades and promotions. Send safety protocol details and reminders during key parts of their journey to help ensure a smooth experience for everyone.

Guest Account Updates

With Interactions, your guests don’t have to repeat themselves or transfer to complete simple transactions like setting preferences or securely completing a login or password reset.

Loyalty & Rewards

Maintain your brand loyalty by offering guests quick and easy access to their rewards program, including obtaining balance information, requesting travel awards, enrolling new members, and responding to questions.

For 83% of customers, the goal is to complete an interaction as quickly and easily as possible, regardless of whether they do so by talking to an agent or using an automated system.

More than half of consumers are only willing to spend up to five minutes resolving a simple issue.

86% of consumers have stopped doing business with certain with a company based on a poor customer service experience.

Boost your bottom line with an IVA

Calculate how an Intelligent Virtual Assistant can supercharge your profitability and liberate agents for high-value activities. Get personalized results in minutes with our IVA Savings Calculator.

When looking to implement a new customer-facing technology into your travel or hospitality business, it's important to know exactly what your customer do (and don't) want. Read the research report from our recent survey to learn exactly how your customers want to interact with your company.

Intelligent Virtual Assistant (IVA) for Travel and Hospitality delights each traveler from the start of the conversation journey to final resolution.

Digital transformation is (and should be) a top priority within the travel and hospitality industry. With rapid advancement in technologies, changes in the ways consumers communicate with businesses, and consumer expectations of 24/7 accessibility, businesses need to rethink how and where they meet their travelers. Read our ebook to learn more.

Want to learn more? Let’s talk.

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For every kind of trip and every destination, the best road trip planner, the best vacation planner, the best group itinerary planner.

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