COMMENTS

  1. How to create an effective user journey map

    What is a user journey map, and how it captures user flows and customer touchpoints. Benefits of user journey mapping to refine UX design and reach business goals. How to make user journey maps in five steps, using FigJam’s …

  2. User journey

    A user journey is the experiences a person has when interacting with something, typically software. This idea is generally used by those involved with user experience design, web design, user-centered design, or anyone else focusing on how users interact with software experiences. It is often used as a shorthand for the overall user experience and set of actions that one can take i…

  3. User Story Mapping

    User Story Mapping (USM) и Customer Journey Map (CJM) — два полезных инструмента, которые помогают понять, как пользователи взаимодействуют с продуктом, …

  4. What Is a User Journey? Definition & Examples

    A user journey is the path a person takes when interacting with a product or service, from initial engagement to the desired outcome. It's a critical aspect of user experience design and …

  5. What is the User Journey? [Definition + Examples]

    A user or customer journey, sometimes visualized as a journey map, is the path a person follows as they discover a product, service, or brand, learn about it, consider spending money on it, and then make a decision to purchase—or not.

  6. User Journey

    A user journey is a user’s path when interacting with your product or service. It encompasses their entire experience, from the moment they become aware of your offering to the point where they achieve their goals or complete specific …

  7. A Beginner’s Guide To User Journey Mapping

    A user journey map is an excellent tool for UX designers because it visualizes how a user interacts with a product and allows designers to see a product from a user’s point of view. This fosters a more user-centric approach …

  8. Understanding various user paths: Examples of User journey maps

    User journey maps are a fundamental tool in understanding the myriad of ways users can interact with a product or service. These maps depict the user’s experience from start to end, …

  9. User journey mapping: A guide (+examples)

    A user journey map is an important tool for understanding, connecting with, and converting users. There are different user journey maps, each serving a unique purpose. Five core components form the backbone of …