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Articles on Accessible Cruising » Disabilities at Sea - Princess Cruises

Disabilities at Sea - Princess Cruises

Posted: September 6, 2022

Princess Cruises has long retained a high precedence on making cruise holidays accessible for all guests, including those with disabilities.

Princess Cruises introduced its award-winning Princess AccessSM program in 1992 to raise the standards of cruise ship accessibility across the fleet, while keeping in mind the limitations and special attention characteristic to a cruise ship.

Even before 1992, Princess’ well-recognised guest service stretched to accessible cruising.

Princess’ efforts in this area have gained them many awards and recognition.

Physical Disabilities

Love cruising with Princess Cruises we are on the top tier of the Captains Circle Club BUT we have so much trouble getting a Disabled Cabin , we have booked to go on The Sun Princess in December 2019 in October this year And can not get a Disabled Cabin . We though that by booking this early that we would get one but no luck

Love cruising with Princess Cruises we are on the top tier of the Captains Circle Club BUT we have so much trouble getting a Disabled Cabin , we have booked to go on The Sun Princess in December 2019 in October this year And can not get a Disabled Cabin . We though that by booking this early that we would get one but no luck This is the first time that I have commented on this

Hi Robyn Yes I can understand your frustration. Cruising has become very popular in Australia, and even for people who do not have a disability sometimes find that the cruise they want to sail on is full

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Hassle-free cruises for people with a disability · Disability cruise representatives

© 2012-2022 Wheelie Good Cruises. Policies

Wheelchair-Accessible

For Guests with Limited Mobility

Princess offers a selection of staterooms that provide full wheelchair-turning space. In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk.

Note: ADA accessible stateroom shown is on board Caribbean Princess®. Amenities and stateroom arrangements vary by ship. Certain stateroom categories may vary in size and configuration by ship. Call Princess for more information or send inquiries to the Access Office via email at [email protected] .

Photos, floor plan diagrams, and amenities represent typical arrangements and may vary by ship. Certain stateroom categories may vary in size and configuration by ship. Square footage varies based on stateroom category and deck location.

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Accessible Cruises on Princess Cruises

Princess cruises for guests with special needs.

Princess has long placed a high priority on making cruise vacations accessible for all guests, including those with special needs. The company initiated its award-winning Princess Access SM program in 1992 to raise the standards of cruise ship accessibility across the fleet, while keeping in mind the constraints and special considerations inherent to a ship at sea. Even before this time, however, Princess' well-recognized guest service extended to accessible cruising. Princess' efforts in this area have garnered them many awards and recognition.

Onboard Accessibility

The Princess fleet offers more than 350 wheelchair-accessible cabins. Each vessel features up to 31 accessible cabins, across a variety of stateroom categories. These rooms are designed for wheelchair maneuverability, with widened doorways into both the cabin and its bathroom; wheel-in showers, hand-held showerheads and bath distress alarms; as well as lowered closet railings, sinks, and handrails; and removed or revamped thresholds. Additional equipment is also available on request, such as toilet seat raisers, shower stools and bed boards.

Wheelchair users will find access-friendly design across most of the Princess fleet, making it easy to enjoy each vessel's restaurants, theaters, spas, lounges and open deck space. Elevators have generous 36- to 42-inch doorways, and wheelchair seating is available in show lounges and other public spaces.

For additional details on prearranged mobility equipment rentals, please contact:

Scootaround

• Phone: 888-494-7303

Sight & Hearing Disabilities

Guests with sight and hearing disabilities will find vessels equipped with such helpful features as Braille elevator call buttons, audible arrival sounds and infrared listening assistance systems in the Princess theaters. ADA "all in one" kits are available upon request — featuring telephone amplifiers, visual smoke detectors, door knock sensors, text telephones (TDD) and other aids. In-cabin movies feature close captioning, and ship libraries feature a selection of books on tape.

Princess ships also welcome service animals, and have hosted a variety of such special helpers, including seeing-eye dogs, hearing-assistance dogs, and even a "helping hands" monkey.

On Shore Accessibility

On shore, Princess continues to innovate accessibility for guests. Special gangway mechanisms on most ships simplify embarkation and disembarkation for wheelchair guests in many world-wide ports. While onshore facilities and levels of access vary, Princess has made efforts to expand accessible offerings by working with local service providers. In St. Thomas, for example, Princess was instrumental in developing tours featuring the island's only accessible trolley. The line's own private beach call in the Bahamas, Princess Cays, features ramps for easier access. Guests will find guidelines in Princess' shore excursion listings to indicate the level of access for each tour.

Alaska cruisetour guests will find their vacations accessible as well. All of Princess' custom-built Alaska wilderness lodges meet ADA guidelines, with accessible rooms and public spaces. The company's exclusive Midnight Sun Express® railcars also offer access to the lower levels of the car, including dining areas and outside observation platforms.

Travelers with disabilities should check in with the onboard Tour Office to ensure all shore excursions can accommodate them. Not all port facilities are accessible for those using mobility devices. Ports may be accessed by a variety of methods including a ramped gangway, a series of steps or by tender. In some cases, you may be able to access the tender, but the shoreside facility will not be accessible. Many ports of call use a mechanism known as a "stair climber" to assist guests up and down the gangway. Guests must transfer to a Princess wheelchair, which is connected to the stair climber and operated by the ship's personnel. If you cannot transfer or your personal mobility device cannot be easily disembarked, you may be precluded from going ashore. With your safety and comfort in mind, the decision to permit or prohibit guests from going ashore will be made on each occasion by the ship's Captain, and the decision will be final. Ports that normally use tenders to access the shore are noted on the itinerary.

If you will require oxygen supplementation during your sailing, please contact our Fleet Medical Department at (661)753-2680. You will be asked to send a letter or prescription from your doctor. You will also be required to let us know the type of equipment you will be using and whether you will be bringing your own supplies or if you will be having the equipment delivered to the ship.

Guests undergoing dialysis should be aware that Princess' ships' medical facilities are similar to those of an urgent care center and do not have available specialists or specialized facilities. Should an emergency situation arise during the course of your cruise, it is recommended that you be prepared to provide a complete list of medical conditions, medications, and allergies to the medical center.

Although Princess strongly recommends against undertaking the risks involved, they will allow a guest requiring peritoneal or hemodialysis to travel on their ships at the guest's own risk . It is recommended that a guest requiring dialysis consults with his or her nephrologist prior to making travel arrangements. You should be stable on your dialysis treatments for a period of at least 12 months prior to sailing.

Before booking a cruise, the treating nephrologist should consider carefully the following:

• There is no nephrologist available on any of the Princess cruise ships for dialysis patients.
• Ships are not equipped with back-up battery support for dialysis related equipment.
• A guest may be at sea for several days without any immediate hospital and/or specialist back up, and if the itinerary is not within the U.S., the availability of specialized shore side facilities can be extremely limited.

The risks to the guest who misses an appointed treatment are very serious, with little recourse available while at sea. The guest assumes these risks when a ship is prevented from entering a planned port of call for any reason.

Guests are expected to make all arrangements regarding dialysis, whether self-administered onboard or at a shore side facility. Environmental Officers can assure that dialysis waste disposal policies are followed, including providing the stateroom with a closed lid waste receptacle lined with a bio-hazardous bag for care of bags or pouches of bio-hazardous waste.

Finally, you should be aware that there are charges associated with being treated in the medical facility during the course of the cruise, and that ordinary trip travel interruption insurance does not generally cover such treatment costs if you require medical consultation or treatment. An itemized bill will be provided which can be submitted to the guest’s health insurance company after the required treatment is charged to the onboard account.

Accommodations for guests with special needs can vary by cruise line and by ship and changes can be made at any time without notice. It is important that you advise your agent at the time of booking about any disabilities or special requirements that you may have so that your needs can be assessed accordingly.

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Cruising Wheelchair

One Lady, One Wheelchair, Cruising the world (with hubby in tow)

Wheelchair accessible staterooms for all Princess Cruises fleet.

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Princess Cruises Accessibility

Princess Cruises welcomes passengers with all levels of physical ability. For those with mobility issues, Princess requires you to make your needs known ahead of your cruise. You may rent a wheelchair or specialized equipment for your cruise or bring your own wheelchair or other equipment onboard. All Princess cruise ships have staterooms that accommodate passengers who use wheelchairs.

Passengers using electric mobility devices must ensure the batteries are the dry cell type and they can only be stored in your stateroom. We recommend that passengers with limited mobility be accompanied by someone who is physically able to assist with any issues onboard and onshore.

Not every port is able to accommodate passengers in wheelchairs. Please talk to one of our cruise consultants about any concerns you may have. 

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