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You Lost Your Passport. Now What?

Summer travel season is upon us. Do you know where your passport is?

By Seth Kugel

While just about every other document is accessible online, a lost passport is one of the last analog emergencies that can derail an international trip.

Here’s a guide to replacing a lost passport according to how fast you need it, how much money you have to spare and where you live. (The process for last-minute renewals of expired passports, by the way, is fairly similar.)

If you’ve got at least three weeks

You’ll be OK. On the State Department website, at travel.state.gov/passports , first report your passport lost and then follow the process for a replacement. On the website, you’ll find a list of 7,500 passport acceptance facilities — including post offices, public libraries and clerk of court offices — where you can make an appointment or, in most cases, come during scheduled walk-in hours. They’ll verify your documents and send them to the State Department, and you’ll get your passport in the mail.

Before the day of your appointment, check what you need to bring , a list that will include at least proof of U.S. citizenship, payment (acceptable forms vary by facility), the right forms (for lost passports, that’s the DS-11 and DS-46) and at most facilities, a properly taken photo .

The “routine” processing time to replace a passport takes six to eight weeks and costs $165; choose the “expedited” service, for an additional $60, to receive your passport in two to three weeks.

You might even get yours “faster than advertised,” said Matt Pierce, a managing director of passport services for the State Department, noting that the pandemic-era backlog was cleared up as of December.

Avoid delays by carefully following instructions, and consider spending an additional $19.53 for faster shipping.

When time is tighter

If your trip is less than three weeks away, you’ll need to take the extra step of going through one of 26 passport processing offices across the United States. If you’re doing it without an outside expediter, you must make an appointment online or over the phone, up to 14 days in advance of your trip.

There are no more walk-ins, an option before the pandemic, but the State Department has increased capacity to eliminate the need for them, Mr. Pierce said, and the offices give special priority to documented “ life-or-death emergencies ” of immediate family members. You’ll need to bring all of your documents, and proof you are traveling soon — like a plane or cruise reservation.

Things can get dicey if you need an appointment in the next day or two. In such cases you can call for an appointment, or contact your local member of Congress.

Laurie Lee, the chief executive of Chicago-based Swift Passport and Visa Services , an expediter, has seen cases where clients on the verge of missing a wedding or another once-in-a-lifetime event spend hours refreshing the site to find a last-minute appointment, and even end up booking flights across the country if they can find an opening. That, of course, costs both time and money.

At the passport office, the process will be similar, except that you’ll likely be able to pick up your passport later in the day. In most cases, said Mr. Pierce, you won’t have to return the next day, but it can happen. (You can also have your passport mailed to you, if you have time.)

Using an expediter

If you have at least three business days and are willing to spend hundreds of dollars for help, consider Swift or one of the other 200-plus agencies registered with the State Department as couriers, or expediters.

Expediters are especially helpful for people who live far from the nearest passport office and cannot or do not want to drive or fly there. But they can also benefit anyone having trouble getting a timely appointment, because they have reserved slots that allow them to bring a client application directly to certain passport offices. Swift, for example, can bring 10 applications a day to the Boston office, and five to the Chicago one. Depending on urgency, Swift’s assistance costs between $155 and $599.

To work with an expediter, you will still need to go to your local passport acceptance facility, like a post office, where workers verify and seal your documents in an envelope, which you then send (or hand-deliver) to the expediter. They’ll take care of the rest, and get your new passport back to you.

What can go wrong

If you’re traveling to a passport agency, leave plenty of time to get there. Screwing up something on the form can also lead to delays that cost you your trip.

“Common errors include signing in the wrong place, not putting the date on their application, having an incorrectly sized passport photo or not being framed correctly in the photo,” said Steve Diehl, chief corporate development officer of CIBTvisas , a large expediter.

Once you get it

When your passport arrives, make digital and paper copies. Change your number on trusted traveler programs like Global Entry, and remember that if your old passport had a visa in it for the country you’re headed to, you’ll also need to rush a replacement of that.

If you do find your old passport later, keep it as a souvenir: It is no longer valid.

If you lose it while abroad

First of all, try not to. Unless you are traveling in a country that strictly requires you to have your passport on your person at all times, stow it in a hotel safe and carry around a photocopy, plus your drivers license.

But if you do lose the passport or have it stolen, report it online to protect yourself from identity theft and then contact the nearest U.S. embassy or consulate for an emergency appointment. You’ll need that paper or a digital copy of your passport, plus similar documents to what you would need for a replacement in the United States. You may receive either an actual replacement passport or an emergency version, usually good for one year.

In a real emergency, you can try a last ditch maneuver: Ask the airline to contact U.S. Customs and Border Patrol to seek permission for you to enter the country without a passport.

Preventative measures

Several expediters advised that many of their clients misplaced their passports during recent moves, so when you pack up your home, be sure to remember where your passport is packed.

Oh, and before you give up on that lost passport, check your home copier or scanner. “I can’t tell you how often people find it in their copy machine,” said Ms. Lee.

Seth Kugel is the columnist for “ Tripped Up ,” an advice column that helps readers navigate the often confusing world of travel. More about Seth Kugel

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I lost my passport and I fly tomorrow: What do I do?

Picture this: You have a flight tomorrow, but you’ve discovered you lost your passport . You’ve torn apart your house or hotel room, and you’re positive it’s nowhere to be found. What in the world are you going to do? First, take a deep breath. A lost passport is a serious cause for concern, but this guide will walk you through what to do if you’ve lost your passport, including sharing the fastest way to replace a lost passport.

In this post

What do you do if you can’t find your passport?

Report the lost or stolen passport.

• Apply for an urgent or emergency passport

What if you can’t get a replacement passport?

Our tips to avoid losing your passport in the future, how to protect your passport when traveling.

First, make sure you’ve checked absolutely everywhere before you do anything else. We’ve created a list of common hiding spots for misplaced passports, both at home and in hotel rooms or vacation rentals.

• Suitcases or other travel bags
• Jacket or pants pockets
• Your car (see if it fell out somewhere)
• In a desk drawer
• On your nightstand (or behind it)
• Under the bed
• Between couch cushions
• Beneath the mail you picked up when you got home
• In the safe

You should also check with anyone you live with or traveled with if they’ve seen or moved your passport.

If you’re positive your passport isn’t in any of these places, it’s time to pick up the phone and call the following places.

• The last airport you traveled through with your passport in hand
• The last airline you flew with your passport, in case you left it onboard
• The last hotel you stayed at
• Any places you visited when you might’ve had your passport on you, like a museum or restaurant
• Your last taxi or rideshare driver

If your passport is truly gone, it’s time to report it as lost or stolen to the US Department of State. There are three ways to do so.

• Submit Form DS-64 online at travel.state.gov
• Call 1-877-487-2778 (TTY 1-888-874-7793)
• Mail Form DS-64 to the address specified on the form

Expert tip: Once you’ve reported your passport as lost or stolen, it becomes invalid immediately. So if you find your passport after you’ve already reported it missing, you will not be able to travel with it.

If your flight is imminent, you can apply for an urgent or emergency passport

If you have an upcoming international flight within 72 hours, you may be able to get a replacement passport in time. The process and timeline depend on where you are when you’ve lost your passport.

If you’re in the US

If you’re in the US, you will have to apply for a replacement passport in person, not by mail or online. To do so, you must make an appointment at one of the passport agencies and centers; call 1-877-487-2778 (TTY 1-888-874-7793). While there is no guarantee that you will be able to get an appointment, it is possible to get a same-day passport in some circumstances. Note that the only available appointments may be at a passport office or center in another US city, so you would have to handle transportation.

Expert tip: You must make an appointment; no walk-ins are accepted.

If you’re abroad

If you’re abroad, contact the nearest US embassy or consulate; find the full list of locations at usembassy.gov . US embassies and consulates can issue emergency passports that will get you home.

If you aren’t able to get a replacement passport, you will have to change your travel plans. You cannot travel internationally by air without a passport. Check with your airline ASAP to see if you can change your flight; you may be able to push it back a few days. If you need to cancel your trip entirely, do so before the flight departs. You might be able to receive e-credit for your canceled flight, depending on the fare class booked, which you could use to book a new flight later on. You should then check with your travel insurance policy or credit card–provided insurance policy about refunds for any pre-booked activities from your trip, including hotels and tours.

• Always keep your passport in the same place, both at home and when you stay in hotels or vacation rentals.
• Keep your passport in a trackable passport holder, such as one that has a slot for Apple AirTag or Tile trackers.
• When you’re en route to your destination, designate a specific spot in your bag for your passport. Check it regularly during your travels.
• If you put your passport in a hotel safe, put one of your shoes in the safe, too. You probably won’t walk out the door with only one shoe, and you’ll remember to check the safe.

When you’re traveling, always keep your passport in a secure location, whether that’s an interior jacket pocket, a money belt, or an anti-theft bag. It’s usually best to leave your passport in your accommodation once you’ve reached your destination, ideally locked up in the safe. But set a reminder on your phone to check the safe before you check out!

If you’ve lost your passport and need to fly imminently, you must call the US Department of State to notify officials of your lost passport. Then you can attempt to get a replacement passport before your flight, whether you’re at home or abroad. If you’re not successful in replacing your lost passport, you may have to postpone or cancel your international trip.

How KAYAK knows what to put in this guide

I’m a freelance travel writer with a decade of experience. To put together this guide, I researched the options for emergency passports on the websites of the US Department of State and several US embassies. As someone who travels abroad frequently, my passport is an essential tool, so I’ve shared some of my personal tips for keeping your passport safe.

Frequently asked questions about lost passports

You cannot fly internationally without a passport. If you lose your passport, you must acquire a replacement before flying. You can, however, fly domestically with another form of TSA-accepted ID, such as a driver’s license.

It’s possible to get a same-day passport. This is more common abroad, as US embassies and consulates can issue same-day emergency passports. In the US, you must make an appointment to get a same-day passport, and those appointments are hard to get.

If you’re abroad, you can contact your nearest US embassy or consulate to get an emergency passport, which can be used temporarily to get home.

The foregoing article was last updated on the 4th of December 2023. It does not contain legal advice and is for informational purposes only. KAYAK does not guarantee, and accepts no legal liability arising from or connected to, the accuracy, reliability, currency or completeness of any of the information contained in this article and/or any of the content linked to within it. Always check the official government website of your departure and arrival destinations prior to travel for up-to-date information. Sources: https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html#replacelost https://fr.usembassy.gov/passports/emergency-passports/ https://in.usembassy.gov/u-s-citizen-services/passports/emergency-passport/ https://travel.state.gov/content/travel/en/passports/get-fast/passport-agencies.html

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Please keep in mind, if you already have a mytravelpass, your pass is valid until the day before your 22nd birthday and you do not need to re-apply annually for a new pass.

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3 ways to apply

You can apply online using the form below. If you have any queries, take a look at the ‘More about your pass’ section or contact us .

Download an application form , fill it in and return to us with a recent passport sized photograph.

Give us a call on 0300 200 22 33 and we will send you an application form in the post, together with a freepost envelope for you to return it.

Apply online now

Your details, we are working with bus operators to roll out mytravelpass across wales.

If you are 16-18 years old all bus companies operate the Mytravelpass scheme. If you are 19-21 years old the list of bus companies who currently operate the scheme can be found here:

• Bysiau Cwm Taf
• Caelloi Motors
• Cardiff Bus
• Celtic Travel
• Clynnog & Trefor
• Edwards Coaches
• First Cymru
• Harris Coaches
• Humphreys Coaches
• Johns Travel (Gwynedd)
• Lewis y llan
• Lloyds Coaches
• Minsterly Motors
• Morris Travel Carmarthenshire
• M&H Coaches
• Newport bus
• Owens of Oswestry
• Phil Anslow
• Richard Brothers
• Sargeants Bros
• Stagecoach West
• Tanant Valley
• VR Travel Ltd
• Yeomans Travel

It is updated regularly as more companies confirm their involvement.

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What to Do If You Lose Your ID Right Before a Flight

Don't panic.

There are few travel nightmares more terrifying than arriving at the airport without proper identification. If you're currently freaking out in the departures hall, take a deep breath. Although it will likely be an inconvenient process, you'll probably be able to fly even if your government-issued photo ID has been lost or stolen.

Arrive at the airport as early as possible. Passengers traveling without a form of identification will have to go through interviews with TSA officers to establish their identity and most airlines will not refund tickets for people who missed their flights due to a lost ID.

The first step is to explain your situation to an airline representative at the counter. Come prepared with additional forms of identification (credit card, photo business card, student ID, even mail or prescription medication with your name and address). Once the airline representative is satisfied that you are who you say you are, they will issue a boarding pass with a note that you don't have an ID.

Pass through to security and explain the situation to the TSA agents. An agent will likely take you to a second room for additional security screening. "The TSA officer may ask you to complete an identity verification process which includes collecting information such as your name, current address, and other personal information to confirm your identity," according to the TSA website .

If the agent is able to confirm your identity, you will be allowed to pass through security after additional screening.

The process becomes more difficult when flying abroad, as individual countries decide whether or not to allow travelers without identification. Travelers who lose their IDs abroad should immediately contact the closest U.S. embassy for assistance in replacing their passports.

Although it may be too late, the best defense is preparation. If your ID was stolen, obtain a police report. This will detail when and where your identification went missing (providing some proof to your story) and confirm your identity. Travelers should have a photocopy or digital scan of their identification easily accessible. (Consider storing this in a private Dropbox account.) Sign up for the Smart Traveler Enrollment Program (STEP) before leaving for a trip. It will make it easier to get help from the embassy while abroad.

And most importantly: Remain calm and courteous. Airline, security, and immigrations employees are all more likely to help get you on your flight if you're being cooperative.

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Free travel in Ireland

What is the free travel scheme, how to use free travel, where can i use free travel, how to qualify for free travel, how to apply for free travel, where to apply for free travel, senior smartpass for travelling in northern ireland.

The Free Travel Scheme allows you to travel, free of charge, on public transport and some private bus and ferry services.

Everyone aged 66 and over, living permanently in Ireland, can get the Free Travel Scheme.

People with disabilities and carers aged under 66 may also qualify for Free Travel.

If you qualify for Free Travel and you are married, in a civil partnership or cohabiting, your partner may travel with you for free if you meet certain criteria (see ‘Spouses, civil partners and cohabitants’ below).

If you can’t travel alone for medical reasons, you may get Free Travel for a companion. This allows a person aged over 16 to travel with you for free.

Changes to the Free Travel Scheme in 2024

From 29 July 2024, you will qualify for the Free Travel Scheme if you are aged over 17 and under 66, and:

• Have never been able to drive due to a disability
• Have a driving licence and are medically certified as ‘not fit to drive’ for at least 12 months.

While the change won’t take effect until July, you can download and fill in an application form for Free Travel for people medically certified unfit to drive (FTM) (pdf) now.

In this case, your spouse, civil partner, or cohabitant cannot accompany you free of charge when travelling.

If you qualify for Free Travel, your Public Services Card (PSC) will have FT (for Free Travel) in the top left-hand corner. The letter following it shows who can travel for free with you:

• FT-P - you can travel for free
• FT+S - your spouse, partner or cohabitant can travel with you for free
• FT+C - you can have a person (over 16) travel with you for free

You must show or scan your Public Services Card to the travel operator when you are travelling on public transport. Find out more about 'How to use your public services card for free travel' .

Paper travel passes are no longer being issued but you can still use your paper pass, if it is valid.

You can use your Free Travel on most Iarnród Éireann , Bus Éireann , Dublin Bus , DART and Luas Services and on certain private bus and ferry services (pdf) .

Free travel is also available on Dublin Bus Nitelink , Go-Ahead Ireland and TFI (Transport for Ireland) Local Link services .

Free travel does not include some special services such as Dublin Bus AIRLINK services .

You can find a full list of services where you can use Free Travel (pdf) on gov.ie.

There are no restrictions on the times you can use your Free Travel.

Living on the Aran Islands or Tory Island

If you are permanently living on any of the Aran Islands, you may get up to 12 single (or 6 return) air trips each year between the islands and Galway City.

People who live permanently on Tory Island (Co. Donegal) are entitled to 8 (or 4 return) free journeys on the seasonal helicopter service operating between the island and Falcarragh on the mainland.

If your public services card includes free travel for a companion, spouse, partner or cohabitant, they can also travel with you for free on the above services.

Going to Northern Ireland

You may also travel free of charge on certain cross-border services between Ireland and Northern Ireland. But to travel free in Northern Ireland, you must have a Senior Smart Pass – see ‘Senior SmartPass for travelling in Northern Ireland’ below.

To get Free Travel you must be living in Ireland and meet one of the following conditions:

• You are aged 66 or over
• You are getting Disability Allowance , Blind Pension , Carer's Allowance or an Invalidity Pension
• You are blind or visually impaired and meet the medical conditions for Blind Pension
• You have been getting Incapacity Supplement or Workmen's Compensation with Disablement Pension for at least 12 months
• You are a specified carer for a person getting Constant Attendance Allowance or Prescribed Relative's Allowance
• You are getting a social security invalidity payment (or similar payment) from a country covered by EU regulations or from a country with which Ireland has a bilateral social security agreement for at least 12 months

Widow or widower or a surviving civil partner

If you are a widow or widower or a surviving civil partner aged 60 or over, living in Ireland and your late spouse or civil partner had Free Travel, you can get Free Travel, if you are getting one of the following payments:

• Widow's, Widower's or Surviving Partner's (Contributory) Pension
• Widow's, Widower's or Surviving Partner's (Non-Contributory) Pension
• One-Parent Family Payment
• Widow's, Widower's or Surviving Partner's Pension under the Occupational Injuries Benefit Scheme
• A similar social security pension or benefit from a country covered by EU regulations or a country with which Ireland has a bilateral social security agreement
• You are getting an ordinary Garda widow's pension

Spouses, civil partners and cohabitants

If you are entitled to Free Travel and you are married, in a civil partnership or cohabiting, your partner may be able to travel with you for free.

Your spouse, civil partner or cohabitant cannot travel with you for free, if you are under age 66 and getting Free Travel because you are:

• Getting Carer's Allowance
• The nominated carer for a person getting Constant Attendance Allowance or Prescribed Relatives Allowance

Your PSC card must have FT-S on it to allow your partner travel with you. To add your spouse, civil partner or cohabitant to your Free Travel - see ‘How to apply for Free Travel’ below.

If you can’t travel alone

If you are unable to travel alone , you can have a person, over 16 years of age, travel with you for free. Your PSC card must have FT-C on it. To add a companion to your Free Travel, see ‘How to apply for Free Travel’ below.

Free travel companion card for children

A child with a visual impairment can get Free Travel for a companion if they are under 18 and they either:

• Satisfy the blindness condition for a Blind Pension, or
• Are registered with Vision Ireland or the National League of the Blind of Ireland

The person they travel with (companion) must be age 16 or over.

Work and Free Travel

You can keep your Free Travel for 5 years, if you moved from one of the following disability payments to work:

• Disability Allowance
• Invalidity Pension
• Partial Capacity Benefit (from Invalidity Pension)
• Disablement Benefit paid along with Incapacity Supplement

You can also keep your Free Travel for 5 years if you transferred from Disability Allowance or Invalidity Pension to a Community Employment , SOLAS or a Back to Work scheme.

If you are aged 66 or over and are getting a State pension, your Public Services Card (PSC) will be issued showing that you have Free Travel automatically.

If you are under 66, you will get Free Travel automatically issued on your PSC if you get one of the following payments:

• Blind Pension
• Carer’s Allowance

If you are married or in a civil partnership, your PSC will be issued with FT-S on it. If you are cohabiting, you must fill in Part 1 and 2 of the Free Travel application form FT1 (pdf) .

If you are not getting one of the payments above but you are eligible for Free Travel, you must fill in the Free Travel application form FT1(pdf) and send to the Free Travel Section in the Department of Social Protection.

If you can’t travel alone and need a companion

If you are unable to travel alone, you can apply for Free Travel for a Companion, using either of the following forms:

• Over 70 Companion pass form (pdf)
• Under 70 Companion pass form (pdf)

You can get an application form for Free Travel from the Department of Social Protection. The form is also available at your local post office and Citizens Information Centre .

Lost or damaged Free Travel pass or PSC

There are currently 2 types of Free Travel Pass:

• A paper Free Travel Pass
• A Public Services Card with Free Travel (with F-T written in the top left-hand corner)

Paper passes are no longer being issued so if you need a replacement for a lost or damaged paper pass, you must undergo SAFE registration and get a Public Services Card .

If your Public Services Card Free Travel is lost, stolen or damaged, you should telephone 0818 837 000 to request a replacement card.

Free Travel

Social Welfare Services College Road Sligo Ireland

If you are 66 or over and have Free Travel, you can travel free of charge on all bus and rail services within Northern Ireland using a Senior SmartPass card.

If you are 66 or over and have Free Travel, you do not need to meet the residency condition in Northern Ireland to apply for a Senior SmartPass card.

How to apply for a Senior SmartPass

To get a Senior SmartPass, you must fill in an application form (FTNI1). You can get this form from your local Intreo Centre or Social Welfare Branch Office. It is not possible to get this form online .

You should not use a photocopy of the form as each form is barcoded. The application form must be filled in with black ink only and returned in person (not posted) to your Intreo Centre or Social Welfare Branch Office.

You must bring each of the following items with your application form to your Intreo Centre or Social Welfare Branch Office:

• Your Irish Free Travel pass/Public Services Card
• Proof of your address, (for example, a gas, electricity, phone bill or bank statement)
• Proof of your identity, (for example, your driving licence, passport or another form of photo identification)
• A recent passport standard colour photograph

It may take up to 6 weeks to process your application. There is further information on the extension of the Free Travel Scheme .

Travelling with a partner or companion

A spouse, civil partner, cohabitant or companion cannot travel with you for free on public transport within Northern Ireland.

However, your Irish Free Travel allows your spouse, civil partner, cohabitant or companion to travel for free on certain cross-border services between Ireland and Northern Ireland. For example, a cross-border train journey that starts in Ireland and ends in Northern Ireland or vice versa.

Renewing and replacing a Senior SmartPass

Your Senior SmartPass will expire after 5 years.

• If you have electronically used your card within the last 2 years, you will get a new card automatically in the post from Translink when your card expires.
• If you have not used your card in the last 2 years, you will be sent a renewal application form to fill in. The renewal form is not the same as a first-time application and you do not need to supply a photograph.
• If you have never used your card, you will not hear from Translink at all. If you wish to get it renewed, you must contact Translink by email at [email protected] , or telephone 00 44 289 075 9129 or 028 90 66 66 30 and they will send you a renewal application.

If you lose or need to replace your Senior SmartPass for travel in Northern Ireland, you can fill in form (FTNI 2) (pdf) .

Brexit and the Senior SmartPass

On 31 January 2020 the UK exited the EU . Senior SmartPass holders can continue to travel in Northern Ireland on the bus and train.

Related documents

• Tax-free purchases for non-EU travellers The Retail Export Scheme, allows visitors to Ireland (from outside the European Union) to buy goods in Ireland to take home with them and benefit from tax relief. 2876.005
• Customs regulations for travellers to Ireland Find out about the important rules in place regarding customs regulations for people travelling to Ireland. 2633.4456
• Travelling from Ireland for healthcare in Europe Introduction to the options for Irish residents who wish to access healthcare in other countries in Europe. 2556.4578

If you have a question about this topic you can contact the Citizens Information Phone Service on 0818 07 4000 (Monday to Friday, 9am to 8pm).

You can also contact your local Citizens Information Centre .

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Replace a lost or stolen ticket or pass

We can replace paper travel passes and season tickets. We cannot replace single or return tickets.

There are different rules if you need to replace a lost or stolen Swift card . This includes the 16-18 photocard.

Replace a pass bought on our website or through the corporate travel scheme

To replace your pass, call us on 0345 303 6760. There’s a fee of £7.50, so have a debit or credit card ready.

Your new ticket will be sent in the post. Allow up to 5 working days for it to arrive.

If you paid by Direct Debit, you can also replace your pass online .

Replace a paper nNetwork season ticket bought at a station

We can only replace paper nNetwork season tickets.

We can replace season tickets that are valid for 13 weeks or more. To replace your ticket, call us on 0345 303 6760. You’ll need to send us proof of purchase and pay a fee of £7.50.

We cannot replace rail-only season tickets. If you’ve lost a rail-only season ticket, visit the station you bought it from.

Replace a school or student term ticket

To replace a term ticket, call us on 0345 303 6760. Have a debit or credit card when you call - there’s a fee of:

• £7.50 for school & student tickets

When we’ve taken your payment, we’ll also ask you to email us one of the following:

• the tear-off from the original ticket
• your receipt
• a letter from your school confirming you’ve been issued with a ticket and how long it was valid for
• a new photo

Replace a free travel (concessionary) pass

You can use this service if you’ve lost your:

• older person’s travel pass
• disabled person’s travel pass

If you’ve lost your pass, you can:

• order a replacement online
• download, print out and fill in the replacement pass form and send it to the address on the form

Replacement passes cost £7.50. You should get your pass within 5 working days.

If your free travel pass has been stolen

If your pass has been stolen, report it to the police. They’ll give you a crime reference number.

When you have the crime reference number, you can get a replacement pass free of charge. Contact Customer Services to arrange this.

Customer Services - Ticketing Transport for West Midlands

Telephone: 0345 303 6760

Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm Wednesdays, 10am to 6pm Saturdays, 9am to 1pm Closed Sundays and Bank Holidays

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Replace or update your older persons bus pass

If you need to replace or update your bus pass, you cannot do it online at getyournec.scot . You will need to apply for a new bus pass.

Replace your bus pass

You can replace a bus pass has been lost, stolen, or is damaged.

You can either:

contact  Strathclyde Partnership for Transport  if you live in Glasgow and the Strathclyde area

contact your local council if you live elsewhere in Scotland 

Update your bus pass

You can update your bus pass if you want to change your:

Contact  Strathclyde Partnership for Transport (SPT) if you live in the Glasgow and Strathclyde area, or contact your local council if you live elsewhere in Scotland.

After you replace or update your bus pass

Once you apply to replace or update your bus pass, your existing bus pass will be cancelled.  

You’ll have to pay the bus fare until you get your new bus pass. But if your card is damaged, and does not work on a bus Electronic Ticketing Machine you can give it to the bus driver in exchange for a “seven day pass” paper ticket. 

You’ll get a replacement bus pass sent to you by post. Make sure SPT, your council, or getyournec.scot have your most recent address. If you do not get your replacement card within 2 weeks, you can contact them for an update.  

You should destroy your old bus pass after getting your replacement bus pass.    

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Renew an adult passport

Find out if you can renew your passport or need a new one. Learn how to renew your passport by mail, get it changed or corrected, or what to do if it expires soon.

Renew early. Passport processing times  vary. And some countries and airlines deny entry if your passport expires in less than 6 months.

Determine if you can renew your passport

If any of the following are true, you cannot renew your U.S. passport and must instead apply for a new passport in person using Form DS-11:

• Issued before your 16th birthday
• Issued more than 15 years ago
• Damaged, lost, or stolen. Learn how to report a lost or stolen passport.
• Issued in your previous name, and you do not have a legal document like a marriage license to prove your legal name change

If none of the above situations are true, you can renew your U.S. passport. 

Can you renew an expired passport?

You can renew an expired passport, but only if it was issued within the last 15 years.

How to renew your passport and what documents you will need

Passports can only be renewed by mail, and the renewal process for passport books and cards is the same. You will select which type of passport you want when you fill out the application form. Online renewals are currently paused. Because it can take up to three months to process your application, it is important to renew your passport before it expires.

Typically, you will need the following items to renew your passport:

• You can fill out Form DS-82 online , or
• Download Form DS-82 and fill it out by hand, or
• Find your local passport acceptance facility or regional agency and pick up a copy.
• Passport photo
• Passport fee
• Your most recent passport - Your most recent passport will be mailed back to you separately after your new passport is mailed.
• Name change documentation, if necessary

Learn how to submit all your documentation and passport fees and where to mail them.

Check with the Department of State to find out the current processing times for passport renewals .

If you need your passport quickly

Learn how and where to get your passport fast for emergency or urgent travel or to get expedited processing. The time it takes for each varies throughout the year, and there may be additional fees. Use the fee calculator or chart.

Check the status of your passport renewal

Learn how to check the status of your passport renewal online . Or check its status by phone (call wait times may be long).

If you need to change your name or correct your passport

After you receive your renewed passport, if you change your name or find an error, you will need to get an updated one to reflect the change. The process, cost, and forms you need depend on how long you have had your current passport. Follow the steps from the State Department to change your name or correct your passport.

If you are outside the U.S.

Contact the U.S. embassy or consulate near you to request a passport while outside the U.S.

If you need help with your passport application

If you have questions about your U.S. passport, the National Passport Information Center (NPIC) can help. Get contact information for NPIC and find out when to contact them based on when you are traveling.

Be aware of passport expiration rules for your destination

Some countries and airlines will not allow a U.S. passport holder to enter if their passport expires in less than 6 months. 

Check your destination country's U.S. passport expiration rules on the  Department of State's country information page .

• On the left, search for the country name in the "learn about your destination" box.
• On that country's page, look for "passport validity."

LAST UPDATED: May 15, 2024

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Apply for an older person's bus pass

If you live in england or wales.

In England you can get a bus pass for free travel when you reach the State Pension age .

If you live in London, you can travel free on buses, tubes and other transport when you’re 60, but only within London.

In Wales you can get a bus pass when you reach 60.

Enter your postcode to:

• apply for a bus pass from your local council
• check if you can get one sooner

Find a postcode on Royal Mail's postcode finder

If you live in Scotland or Northern Ireland

You get an older person’s bus pass when you’re 60. Apply if you’re in:

• Northern Ireland

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Interagency senior annual and senior lifetime passes.

Love of parks can be a lifelong journey or an adventure here for you to discover. If you are a US citizen or permanent residents ages 62 years or older, there are special entrance pass options for you to enjoy your public lands! The America the Beautiful – The National Parks and Federal Recreational Lands Pass Series offers a lifetime and annual Senior Pass option.

Find more information about all options for entrance passes or learn more about the Senior Passes below.

Who is eligible and what are the age requirements for a Senior Pass?

US citizens or permanent residents 62 years or older are eligible for a Senior Pass.

How much does a Senior Pass cost?

The Senior Lifetime Pass is valid for your lifetime and costs $80.

The Senior Annual Pass is valid for one year and costs $20. (The Senior Annual Pass can be upgraded to a Senior Lifetime Pass in-person at a participating federal site that distributes Senior passes .

How can I purchase a Senior Pass?

Get in person.

Senior Passes can be purchased at participating federal recreation sites, including national parks, that charges an entrance or standard amenity (day-use) fee. Proof of age and residency is required. See the complete list of sites where the pass is available .

Order online

Passes can also be purchased online or through the mail from USGS; an additional processing fee will be added to the price. Visit the USGS store to buy the pass online or find instructions for purchasing by mail . Allow three weeks for delivery.

Where can I use my Senior Pass?

Annual and lifetime Senior Passes provide access to hundreds of recreation sites managed by these six federal agencies:

• National Park Service
• US Fish & Wildlife Service
• Bureau of Land Management
• Bureau of Reclamation
• US Forest Service
• US Army Corps of Engineers

Search this list of entrance fees by park to plan your trip to national park sites .

What are the benefits of my Senior Pass?

The passes cover entrance and standard amenity (day-use) recreation fees and provide discounts on some expanded amenity recreation fees at sites managed by participating federal agencies.

The Senior Passes admit the passholder and passengers in a noncommercial vehicle at per-vehicle fee areas and passholder plus three adults, not to exceed four adults, where per-person fees are charged. Children under 16 are always admitted free. The Senior Passes may also provide the passholder (only) a discount on some expanded amenity fees such as camping, swimming, boat launching, and guided tours.

What if my current Senior Pass is lost or stolen?

Passes are non-refundable, non-transferable, and cannot be replaced if lost or stolen. If lost or stolen, you will have to purchase a new pass.

What if I have an older version of the Senior Pass?

All older versions of the Senior Pass, including the Golden Age Passports, are still valid. We encourage visitors with a Golden Age Passport to exchange it for a new Senior Lifetime Pass for free. Exchanges can be done in person at a park that charges an entrance fee . Remember to bring your Golden Age Passport with you.

Senior Passes Benefiting Your Parks

Why is the senior lifetime pass $80.

The legislation states that the cost of the lifetime Senior Pass be equal to the cost of the annual America the Beautiful – The National Parks and Federal Recreational Lands Pass, which is currently $80. 

When did the price increase?

In August 2017, the price of the America the Beautiful – The National Parks and Federal Recreational Lands Senior Pass increased for the first time since 1994. The price increase was the result of the Centennial Legislation P.L. 114-289 passed by the US Congress in December 2016.  

The additional revenue  is used to enhance the visitor experience in parks.  

What if a senior citizen is on a fixed budget?

The legislation established an annual Senior Pass for $20. That pass is valid for one year from the date of issuance. Additionally, access to most National Park Service sites remains free—less than a quarter of more than 400 National Park Service sites have an entrance fee.

Does the money from the sales of Senior Passes benefit national parks?

Yes, the funds from all Senior Passes purchased in a national park will go to a National Park Foundation Endowment and a National Park Centennial Challenge Fund, both authorized by the Centennial Legislation. 

What is the National Park Foundation Endowment?

The first $10 million collected by the National Park Service in each fiscal year from Senior Pass sales will be deposited in the Second Century Endowment for the National Park Service managed by the National Park Foundation . The foundation is the congressionally authorized philanthropic partner, or official charity, of the National Park Service. Funds within the Second Century Endowment will be expended on projects and activities approved by the Secretary of Interior to further the mission and purpose of the National Park Service. 

What is the National Park Centennial Challenge Fund?

All revenues collected from sales by the National Park Service of National Parks and Federal Recreational Lands Senior Passes, that are in excess of $10 million will be deposited in the National Park Centennial Challenge Fund. The funds will be used for projects and programs approved by the Secretary of the Interior to the mission of the National Park Service and to enhance the visitor experience in National Park System units. Projects and programs will require at least a one-to-one match by non-federal donations. 

Where does the money go if I purchase a Senior Pass from another agency?

Eighty to one hundred percent of funds from Senior Passes sold by the other five agencies will be retained by the site where they are sold and spent on visitor-related projects and programs. 

Last updated: May 10, 2024

This is a new service - your feedback will help us improve it . The current official website is still available .

Change of details, lost, stolen or damaged pass

What to do if your Freedom Pass has been lost, stolen or damaged, or if your personal details have changed.

If your pass is lost or damaged, you can replace it online or over the phone. You will be charged £14 for a replacement.

If you already have a Freedom Pass online account

If you already have an account to manage your Freedom Pass online click on the 'Replace online now'  button and you will be directed to the online portal. Please enter your email address and password. A password reset link is provided if you have forgotten it.

*Please note, if your pass expired recently and you renewed it online you may already have an account.

**If your name or address details have changed you will be required to upload or post evidence of your new details.

Replace online now

If you do not have a Freedom Pass online account

If you do not have an account to manage your Freedom Pass online you can create one.  Click on the 'Create an account now' button. You will be directed to the 'Registration' page.

You will need to provide the following information:

• enter your email address
• create a password
• first and last name
• date of birth

Create an account

Once payment has been received and confirmed you should expect to receive your replacement Freedom Pass in the post within 10 working days. If you do not receive your replacement pass please inform us as soon as possible. If we are not informed within 20 working days your pass will be deemed to be lost.

Pay over the phone

Alternatively, you can pay by debit or credit card over the telephone on 0300 330 1433. Please have your debit or credit card to hand. Please note that we do not accept American Express.

You will be asked to provide the following information to begin the process for a replacement pass:

• Your name and address
• Your date of birth
• Your daytime telephone number
• Whether the pass is lost or faulty
• A lost property number from the police (if you have one) will be recorded on the database

Change of name or address details

If you have changed your name or address please contact the Freedom Pass team to inform us.

You will be required to provide proof of the changes. You must provide one of these documents to prove your change of details.

Find out what documents we accept as valid proof .

Please email your proof to [email protected] , or post a copy of your proof to: Freedom Pass, PO Box 6618, Arbroath, DD11 9AT. You will need to provide your previous details and your date of birth so that we can locate your record.

London Councils or your borough may need to contact you about your Freedom Pass, for instance when we undertake eligibility reviews or invite you to renew your pass before its expiry date.

Please note that failure to inform us of a change of address will result in your pass being cancelled if you do not respond to a letter that is sent to your old address. If your pass is cancelled and you have not informed us of your change of address you will have to pay for your travel until you contact us and you receive your new pass. Any travel costs you incur are non-refundable.

What do I do if my Freedom Pass is stolen?

If your Freedom Pass has been stolen you will need to provide the following details:

• Your crime reference number

If you are unable to provide a crime reference number the pass will be processed as if it has been lost and a £14 charge will be incurred to replace the pass.

We cannot offer a refund if you later obtain a crime reference number for the incident.

Exceptional circumstances

London Councils and the boroughs may consider waiving the £14 charge in exceptional circumstances. If you consider that you have a valid reason why you should not be charged you should contact 0300 330 1433. You will be asked to provide evidence to support your request for exemption from payment.

Multiple lost passes

If you have had two passes replaced and have lost a third in a 12 month rolling period, your replacement request will be referred to your borough. Replacements for lost passes are issued at the discretion of each borough.

How can I tell is my Freedom Pass is damaged?

If your pass is cracked or split then this is deemed as damage. The slightest split or bend can affect the aerial and chip that runs through the card, stopping the pass from registering on card readers on public transport.

What if my Freedom pass is faulty?

If you think that your pass is faulty you will be asked to provide details. Before replacing your pass it may be worth checking at a tube station to ensure that there is a fault on the pass.

If you wish to report that the pass is faulty you will be asked to pay a £14 replacement charge and a new pass will be ordered. If you wish to claim a refund you will need to send your current pass for inspection to:

Freedom Pass PO Box 6618 Arbroath DD11 9AT

Please note that before sending in your faulty pass to be tested, it is advisable to keep your current pass to present for visual inspection enabling you to continue travelling while you are waiting for your replacement pass to arrive.  Please note that when presenting your pass for visual inspection, the transport operator's staff will inspect the pass closely to confirm its validity. Please note that it is at the discretion of Transport for London to allow you to continue your journey with a faulty pass. We suggest you also carry additional proof of identity and contact the helpline to replace your pass immediately.

Once you receive your new pass you must send your old pass to us at the above address within 10 working days of you receiving your pass.

In order to be considered for a refund we must receive the faulty pass within 10 working days of the replacement pass being issued. London Councils will test the pass to confirm that it is faulty and not damaged. A refund of £14 will be given if the pass is proven to be faulty.

If the pass is found to be damaged rather than faulty then no refund will be given. 

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Acceptable Identification at the TSA Checkpoint

Adult passengers 18 and older must show valid identification at the airport checkpoint in order to travel.

• Beginning May 7, 2025, if you plan to use your state-issued ID or license to fly within the U.S., make sure it is REAL ID compliant . If you are not sure if your ID complies with REAL ID, check with your state department of motor vehicles.  
• State-Issued Drivers License or State-Issued ID
• U.S. passport
• U.S. passport card
• DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
• U.S. Department of Defense ID, including IDs issued to dependents
• Permanent resident card
• Border crossing card
• An acceptable photo ID issued by a  federally recognized , Tribal Nation/Indian Tribe
• HSPD-12 PIV card
• Foreign government-issued passport
• Canadian provincial driver's license or Indian and Northern Affairs Canada card
• Transportation worker identification credential
• U.S. Citizenship and Immigration Services Employment Authorization Card (I-766)
• U.S. Merchant Mariner Credential
• Veteran Health Identification Card (VHIC)

In coordination with its DHS counterparts, TSA has identified acceptable alternate identification for use in special circumstances at the checkpoint.

A weapon permit is not an acceptable form of identification. A temporary driver's license is not an acceptable form of identification.

Beginning May 7, 2025, if you plan to use your state-issued ID or license to fly within the U.S., make sure it is REAL ID compliant . If you are not sure if your ID complies with REAL ID, check with your state department of motor vehicles.

Learn more about flying with a REAL ID .

TSA currently accepts expired ID up to a year after expiration, for the above listed forms of identification. DHS has extended the REAL ID enforcement deadline to May 7, 2025. Learn more about REAL ID on  TSA’s REAL ID  webpage.

TSA does not require children under 18 to provide identification when traveling within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.

Forgot Your ID?

In the event you arrive at the airport without valid identification, because it is lost or at home, you may still be allowed to fly. The TSA officer may ask you to complete an identity verification process which includes collecting information such as your name, current address, and other personal information to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You will be subject to additional screening, to include a patdown and screening of carry-on property.

You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you choose to not provide proper identification or you decline to cooperate with the identity verification process.

TSA recommends that you arrive at least two hours in advance of your flight time.

Names With Suffixes

TSA accepts variations on suffixes on boarding passes and ID. Suffixes are not required on boarding passes. If there is a suffix on the boarding pass, and there is not one on the ID or vice versa, that is considered an acceptable variation.

If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.

Security Alert May 17, 2024

Worldwide caution, update may 10, 2024, information for u.s. citizens in the middle east.

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Routine:  6-8 weeks*

Expedited: 2-3 weeks and an extra $60*

*Consider the total time it will take to get a passport when you are booking travel.  Processing times only include the time your application is at a passport agency or center.

• It may take up to 2 weeks for applications to arrive at a passport agency or center. It may take up to 2 weeks for you to receive a completed passport after we print it. 
• Processing times + mailing times = total time to get a passport

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💡Travel benefits explained

🚄 db ticket euro 2024, 🌍 interrail pass euro 2024, 🚋 36 hour travel pass, uefa euro 2024: ticket holder travel benefits.

Monday, June 3, 2024

Article body

Did you know?

Travelling by train and public transport will be the most convenient and sustainable option to get around. Luckily, EURO 2024 ticket holders will have access to discounted national and international train tickets, as well as a 36 Hour Travel Pass for public transport!

• DB Ticket EURO 2024 – Train travel within Germany
• Interrail Pass EURO 2024 – Train travel across Europe
• 36 Hour Travel Pass – Public transport in the region

To make use of your travel benefits, you will need your Fan Pass . The Fan Pass is brand new for EURO 2024 and provides access to exclusive perks which will enhance your experience on-site. Your Fan Pass is free and now available for all ticket holders on the UEFA EURO 2024 app .

Plan your journey on the DB Website or DB Navigator App to see what services you’ll be travelling on.

• Purchase a DB Ticket EURO 2024 for single journeys between host cities that involve long-distance services such as IC (InterCity), ICE (InterCity Express), or EC (EuroCity) trains.

• Purchase a Interrail Pass EURO 2024 for international arrival to Germany and during your stay in Germany for journeys that involve long-distance services such as IC, ICE, or EC trains.

• Use your free 36 Hour Travel Pass on matchday and the day after to travel within the city and on slower services within the region ( see map below ). If you’re travelling between Cologne, Düsseldorf, Dortmund and Gelsenkirchen, you can simply use your 36 Hour Travel Pass, as long as your journey doesn’t include ICE, IC or EC services.

4, 5 or 7-day passes: 17 January – 13 July

10 or 15-day passes: 17 January – 8 June

33 European countries

This includes the option to travel in your country of residence, but is limited to two journeys (one to leave and one to return).

Full list of railway operators

How it works

• Take as many trains as you like on each of your travel days.
• To use and activate your Interrail Pass, download Interrail’s Rail Planner App .
• Your Interrail Pass EURO 2024 is only valid in combination with your EURO 2024 Fan Pass . All ticket holders will have access to a Fan Pass for free. You will need to show your Fan Pass when travelling on the train – just like a railcard.
• For some trains, it is mandatory to book seat reservations . Be sure to make them early, as trains fill up quickly. Please check the reservation policy of each train you plan to take.
• Trains will be busy, so it’s strongly recommended to book a seat reservation even if it's not mandatory. Otherwise, you may need to stand.

❓ FAQs: Interrail Pass EURO 2024

Your Interrail Pass EURO 2024 can only be used to travel between 9 June and 21 July.

Depending on which option you choose, it is either valid for a month within this period (4, 5 and 7-day passes) or the full period (10 or 15-day passes).

The end of the travel period is 21 July for all passes , even if you activate your pass less than a month before this date. For example, if you choose to activate your pass on 13 July to travel to the final in Berlin, your Interrail Pass EURO 2024 will become invalid after 21 July.

No. It’s only available for European citizens (not German residents) and non-Europeans with an official residence in Europe. German residents can benefit from the DB Ticket EURO 2024 for train travel within Germany instead.

You can purchase one pass per EURO 2024 match ticket.

No, only match ticket holders are entitled to use the Interrail Pass EURO 2024 for travel. Your Interrail Pass EURO 2024 is only valid in combination with the EURO 2024 Fan Pass.

You can either travel together, or they can transfer their match ticket to you. Once you have a match ticket in your UEFA Mobile Ticket app , you can access your EURO 2024 Fan Pass in the UEFA EURO 2024 app . On board the train, simply show your Fan Pass together with your Interrail Pass.

You will need to show your free EURO 2024 Fan Pass on each train. The Fan Pass will allow you to prove that you have a match ticket, even when match tickets have not been sent to your mobile phone.

No, the Interrail Pass EURO 2024 is only available to match ticket holders. If you don't have a match ticket, you can purchase any other regular Interrail Pass.

The EURO 2024 Fan Pass is brand new and will provide you with access to exclusive perks for your tournament experience. The Fan Pass is available for free on the UEFA EURO 2024 app .

On the train, the Fan Pass works just like any other railcard or discount card. Show it to the conductor together with your valid Interrail Pass EURO 2024.

Yes, you can buy one pass per match ticket. However, if you’re going to multiple matches, purchasing a single Interrail Pass EURO 2024 with more travel days could be a better option.

No, the Interrail Pass EURO 2024 is non-refundable and non-exchangeable.

No, the Interrail Pass EURO 2024 is personalised.

Check out the full list of railway companies covered on the Interrail website.

The Interrail Pass EURO 2024 allows for up to two journeys in your home country: one to leave and one to return.

For all questions relating to the Interrail Pass EURO 2024, please contact Interrail:

For questions relating to your EURO 2024 match ticket, have a look at the Ticket FAQs .

Match ticket holders are entitled to a 36 Hour Travel Pass for the entire regional public transport network at no additional cost.

⏳ Validity period

From 06:00 on your matchday until 18:00 the following day.

🎫 How to get your pass

Your 36 Hour Travel Pass is included in your free Fan Pass .

• Download your Fan Pass on the EURO 2024 App .
• Simply hop on board and have your Fan Pass ready to show to inspection staff if requested
• No need to scan the Fan Pass before boarding the metro, train or bus.

🗺️ Travel area