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Travel insurance.

Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the  travel alerts  and check travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel.

Travel – Comprehensive Overseas and Annual Multi Trip Plan

Standard inclusions, provide cover for....

Medical Expenses

Medical, hospital and ambulance costs incurred overseas following a sudden illness or serious injury. Emergency dental – expenses required to relieve sudden and acute pain to healthy, natural teeth following an infection or broken tooth. Sub-limits apply.

Medical evacuation

When agreed by us, medical evacuation to the nearest appropriate medical facility or repatriation home.

Extra Trip Costs

Additional expenses you incur following the death, sudden illness or serious injury of you or a member of your travelling party or where your travel is disrupted or delayed due to severe weather or accident.

Cancellation

Unforeseen cancellation of prepaid travel and accommodation arrangements.

Emergency Assistance

24 hr help with medical problems, locating medical facilities, embassies and communication home.

Loss of Income

Payment if you cannot return to your usual full-time permanent employment or full-time business following your accidental injury.

In-Hospital Allowance

A $50 per day allowance for incidental expenses such as television hire, magazines, food, when you are hospitalised overseas for more than 48 continuous hours.

Room Service Supplement

A $50 per day allowance for meals delivered to your overseas hotel room or cruise cabin if you’re confined for more than 48 hours for medical reasons.

Travel Delay

Meal and accommodation expenses due to lengthy delay of your scheduled transport. Sub limits apply.

Resumption of Trip

Transport costs to resume your travel if you had to return home early due to the hospitalisation or death of a close relative.

Special Events

If your trip is interrupted and you are unable to arrive at a one-off performance or function, tour or cruise on time we will reimburse you for using equivalent transport to arrive on time.

Accidental Death

A benefit that is payable to your estate if you die within 12 months of an injury that occurred during your trip.

Total Permanent Disability

Cover if you suffer an injury resulting in your permanent total loss of sight in one or both eyes or the permanent total loss of use of one or more limbs (excluding dependants).

Personal Liability

Injury to other people or damage to their property.

Extra benefits as standard:

Personal Effects

Loss or damage caused by theft, accidental damage or permanent loss of your possessions.

Luggage Cover

Theft, accidental damage or permanent loss or if your luggage is delayed.

Rental Vehicle Insurance Excess

Cover for the rental vehicle insurance excess you are required to pay.

Loss of Passport

Documentation fees you incur overseas for a replacement passport.

Optional extras

Extend your cover to include....

Specified Medical Conditions

Cover for certain illnesses/injuries you already have.

New for Old Luggage Cover

Increased cover for nominated individual items

Participating In Snow Sports

Cover for lift passes, equipment hire and ski school costs if sick or injured.

Travel – Essentials Plan

Optional extras, travel insurance – australian travel plan, provides cover for:, extend your cover to include:.

Specified Items

You can pay an extra premium to increase your cover to up to $4,000 per individual nominated item ($10,000 for all nominated items).

Read the Product Disclosure Statements

Read the  Target Market Determination

Why choose COTA Travel Insurance

Excess options available on some plans, no age limit on the annual multi trip, comprehensive, australian travel, or cancellation and additional expenses plans, easy and friendly phone or online application, simple, over the phone, medical assessment, 24/7 emergency assistance anywhere in the world, choose from a domestic, overseas or multi trip (domestic & overseas) policy, dependant children and grandchildren can be covered at no extra cost, except for certain specified medical conditions.

Wherever you are in the world, if you have an emergency, call for Emergency Assistance 24 hours a day on Phone: +61 2 9234 3170 or +61 2 8256 1570 or within Australia 1300 555 019. You can even call reverse charges via the local operator and we will pick up the call cost. Not a worry in the world!

Need to make a Claim?

Click  here  for details on how to lodge a travel insurance claim.

Download a copy of our free travel packing list today!

*Plans with option to change excess are Comprehensive, Essentials and Annual Multi Trip Plans. An additional excess applies to claims related to specified medical conditions, which cannot be removed.

What are COTA Insurance’s emergency contact details?

If you have an emergency, you can call for emergency assistance at any time. Just dial either of the following two numbers 24 hours a day and nib International Assistance will help:

+61 3 8523 2800 or 1300 555 019 within Australia.

We even accept reverse call charges via the local operator, so you don’t have to worry.

Can I get a refund on my travel insurance if I return earlier than planned?

If you return to your home in Australia before the trip return date shown on your Certificate of Insurance, that’s when your cover ends. If you resume travelling, you must buy a new policy. No refund will be available for any unused days on the original policy.

Do you have a cooling-off period for my travel insurance policy?

If you aren’t satisfied with your policy purchase for any reason, you have a 21 day cooling-off period. This means you can cancel your policy within the first 21 days of purchase and receive a full refund, provided you haven’t started your journey and you’re not making any claims nor exercising any other right under the policy.

If you request to cancel outside the cooling-off period, we may, at our discretion, refund that part of your premium paid for the unused period of insurance.

When does my travel insurance cover start?

If you pay for your travel insurance online or over the phone by credit card before you depart on your trip, we’ll send you an immediate confirmation and Certificate of Insurance so you’re covered straight away. If you buy your policy after you have started travelling, policies are subject to a 72 hour waiting period.

Testimonials

Ms jones , unley.

I have a severe hearing disability and Paul handled this very well by being patient, articulate and unhurried. It was a positive experience for me.

I was recommended to your company by a friend and I wouldn’t use anyone else now. From the first contact, from my Greek hospital bed, I felt that you cared and were looking out for me. I got all the paperwork to you and you paid out the claim within a week.

Ms Badman ,

Very fast and helpful service! I got exactly what I needed and the staff were very friendly.

The Benefits of Downsizing

Posted: September 4, 2019

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nib Travel Insurance

Who is nib and how do i arrange a policy.

Part of the nib Group, nib Travel Insurance is one of Australia's largest providers and global distributors of travel insurance. nib Travel Insurance operates a family of travel insurance brands.

nib is a trusted travel insurance provider partnering with businesses and travel agents across Australia. Together with our expert network of travel insurance partners, we help to empower travellers to make the right choices when buying travel insurance. Our purpose is to support better health and wellbeing for travel adventures, not only when planning the trip, but while overseas: with cover available for emergency medical expenses, overseas access to our high standard of emergency assistance 24 hours a day, and on your safe return home.

nib can provide cover when you travel, including:

• Having your trip or flights cancelled
• Accidental lost luggage or having it stolen
• Suffering a medical or dental emergency overseas
• Getting sick or injured overseas, even when playing amateur sports, and more

24/7 Emergency medical support

nib's 24/7 Emergency Assistance team provides emergency assistance for customers worldwide. Their experienced specialists can be contacted by telephone 24 hours a day, 7 days a week to help in the event of an emergency and to liaise on your behalf with their in-house medical team. Phone:  1300 555 019 (within Australia) Phone:  +61 3 8523 2800 (outside of Australia) Email:   [email protected]

Simple, fast online claims

If you ever need to make a claim, you can do it online anywhere, anytime.  Phone:  1300 353 176 (within Australia) Phone:  +61 2 7202 0508 (outside of Australia) Email:   [email protected]

nib Travel Insurance also includes automatic cover for a range of existing medical conditions and the ability to apply to cover some other conditions for an additional premium (which may be significant) and increased excess.

Please click  HERE  for all important information regarding nib products and to arrange your policy.

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How do I make a claim on my travel insurance?

To make a travel insurance claim, please login to our Membership Services(opens in a new window) . Alternatively, you can contact us on the numbers below.

0345 609 0453 (Relay UK 18001 0345 609 0453). Lines are open 24/7. If you need emergency assistance whilst abroad call us on: 0345 609 0453 or +44 1252 763 658. Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.

01252 308 792 (Relay UK 18001 01252 308 792). Lines are open 24/7. If you need emergency assistance whilst abroad call us on: 0345 601 5219 or +44 125 230 8792. Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.

0345 601 7188 (Relay UK 18001 0345 601 7188). Lines are open 8am-6pm Mon-Fri, and closed Saturday, Sunday and bank holidays. If you need emergency assistance whilst abroad call us on: 0345 601 7188 or +44 2392 660 340. Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.

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