travel document agency south africa

Bunny Hop Document Services

Bunny Hop Document Services Office: 087 265 8451

Notary services

Apostille of Documents

Police clearance

Birth certificates

Drivers Licences

Academic documents

Translation services

Matric/school certificate

Marriage certificates

Death Certificates

Divorce Order

E2 Visa (South Korea)

Embassy verification

British Documents

Teacher Enrollment

WELCOME TO DOC ASSIST

We are a South African based document procurement service and can assist you whether you are in South Africa or currently live overseas.

On the left menu, you will see the large range of services we offer, from Police Clearances (in +/- 15 working days ONLY) – to obtaining unabridged Birth Certificates for you from Home Affairs.

Let us assist you with the Notarisation, Apostille and Embassy verification of your documents. We will take the frustration out of obtaining the documents you need.

REQUESTING A QUOTE

We are There are a number of ways to contact us for a quotation:

2. Alternately please feel free to contact us via telephone or skype, using the information on our contact page.

Apply for a passport or travel document

Note: The Department of Home Affairs has launched an online booking system for some offices. For list of offices visit  http://www.dha.gov.za/index.php/notices/1557-branch-appointment-booking-system-babs-available-offices . To book an appointment go to  https://services.dha.gov.za/#/authenticate/identity . 

You need a passport if you want to travel abroad.

A passport is a document issued by a national government for international travel and it certifies the identity and nationality of the holder. You must have a South African identity document to apply for a passport, or if you are a child, a birth certificate.

If you are travelling on official government business, you may apply for an official passport. Diplomats get a diplomatic passport.

Find out more about passport or travel documents or contact the Department of Home Affairs .

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NOTICE: The Department of Home Affairs no longer issues Temporary Passports. >>> CLICK HERE FOR THE NOTICE <<<

General information about south african passports.

A passport is a document issued by a national government for international travel and it certifies the identity and nationality of the holder.

Applicants should note that In terms of section 26(B) of the South African Citizenship Act, 1995, it is a punishable offence for a South African citizen of 18 years and older to leave or enter South Africa on a foreign passport.

South African passports and travel documents are issued in terms of the South African Passports and Travel Documents Act, 1994, and the related Regulations.

Permanent South African passports  and travel documents (machine-readable documents) are printed only in Pretoria, South Africa, from where they are dispatched to the offices of application. Applications made within South African borders can be submitted to any office of the Department of Home Affairs; applications made outside of the country can be submitted to your nearest South Africa embassy or mission.

It is important to know that when you apply for a passport, whether in South Africa or overseas, you must apply in person because: 

• The passport officer must be satisfied that your identity is legal and valid
• The passport officer must check that your photograph is a true image of yourself; and
• Your fingerprints must be taken (for people who are aged 16 years or older) and checked against the National Population Register

You must also note that:

• All documents required for passport applications should be completed in black ink
• Husband, wife and children must all complete separate application forms.  Both parents and the children concerned must be present when applying for passports for children. See exceptions under Tourist Passports:persons under 16
• Passports are issued in accordance with your names as they appear in the National Population Register (NPR) at the time of your application.  Any changes to your names must be applied for, finalised and recorded in the NPR before you submit your passport application

You must have a South African identity number when you apply for a passport. In the event that you do not have a South African identity number, you must apply for the registration of your birth and for a South African identity document, as the case may be, first.

If you do not have a valid regular passport and you need to travel urgently, you can apply for an emergency travel document/certificate subject to the requirements below. Remember that some countries do not accept emergency travel documents/certificates. You must check this with the relevant authorities of the country you intend visiting before applying for emergency passport/travel certificates.

Except for official and diplomatic passports, fees are applicable for all types of passport / travel document applications. Applications to replace lost, stolen or damaged passports will be double the normal fee if the incident was as a result of the passport/travel document owner’s negligence.

A regular tourist passport contains 32 pages, but frequent travellers can opt to get a maxi tourist passport with 48 pages.

Tourist passports: persons16 years and older and maxi tourist passports are only issued to SA citizens 16 years or older. These passports are valid for 10 years.

Tourist passports: persons under 16 years are issued to SA citizens who are aged 15 years or younger. These passports are valid for 5 years.

Passports cannot be renewed. Once the validity period of a passport expires you will have to submit a new application for a passport.

Passports must be valid for at least 30 days after the intended date of departure. Passports should also have at least two blank pages for entry stamps. The blank pages cannot include the “endorsement” page at the back of the book. If you need a visa, you must ensure that your passport has two blank facing pages – one for the visa and one for an entry stamp.

South African passports include the following information:

• A photo of the passport holder
• Type of passport
• Issuing country
• Passport number
• Given names and surname of the passport holder
• Nationality of the passport holder
• Gender of passport holder
• Birth place
• Expiry date
• Issuing authority

Applying for tourist passports: Persons 16 years and older

These passports are issued to SA citizens who are 16 years and older.  The passports are valid for 10 years from the date of issue, and are not renewable. When your South African passport expires you have to complete a new application to get a new passport. 

To apply for the passport, you must submit the following documents:

• A duly completed passport application Form DHA-73
• Your original identity document and a copy, or a birth certificate and copy thereof if under 16
• If under 18 years, parental consent for issuing of the passport. Please see Tourist passports: persons under 16 for the requirements
• A completed determination of citizenship Form DHA-529  when applying from abroad
• Present any existing valid tourist passport or if you have lost your passport or it has been stolen and you are applying for a new passport,  you must provide a loss of passport report (DHA-335 ) and confirmation that you reported the loss to the police
• Two colour photographs that comply with the Passport and ID Photograph Specifications  (NOT needed at smartcard offices as ID images are captured digitally)
• Pay the prescribed fee for the passport

Applying for Maxi Tourist Passports

Maxi tourist passports are 48-page documents meant for frequent travellers. They are the same as regular tourist passports except that they contain more pages for visas.

They are issued only to SA citizens  aged 16 years or older. The documents are valid for 10 years and are not renewable. Once the validity period of a passport expires you will have to submit a new application for a passport. 

To apply for a Maxi tourist passport you must submit the following documents:

• If under 18 years, the prescribed consent by parents must be furnished. Please see Tourist passports: persons under 16 for the requirements
• A completed determination of citizenship Form DHA-529  when applying from abroad
• Pay prescribed fees

Applying for Tourist  Passports: Persons under 16 years

These passports are issued to SA citizens who are 15 years or younger.  The passports are valid for 5 years and are not renewable.  Once the validity period of a passport expires you will have to submit a new application for a passport. 

To apply for the passport you must submit the following documents:

• If the parents are married, the passport application form must be signed by both parents and the child and both parents should be in attendance when the application is submitted.
• Please note that the child and both parents should be in attendance when the application is submitted to the nearest Home Affairs office or SA Mission/Consulate. If a parent cannot be in attendance, a letter of consent and copy of ID will no longer be accepted.
• If divorced and sole parental rights and responsibilities in regard to guardianship have not been granted to one parent, the child and both parents should be in attendance when the application is submitted and both must sign the application form.
• If a parent is deceased, his or her death certificate and a copy thereof must accompany the application for the passport
• In the case of minors born out of wedlock, the biological father ’s consent will also be required if any of the circumstances as outlined in section 21 of the Children’s Act, 1995, are applicable, the child and both parents should be in attendance when the application is submitted.
• If the applicant is in the care of a guardian other than the parents, proof of the High Court’s appointment must accompany the application.
• If a parent cannot be located or refuses to consent, or a dispute concerning consent arises, the matter should be referred to the Children’s Court. The Court’s decision must be submitted with the application for the passport.
• The child’s South African birth certificate and a copy thereof
• Two colour passport photographs that comply with the Passport and ID Photograph Specifications  (NOT needed at smartcard offices as ID images are captured digitally)
• Payment of the prescribed passport fee 

Applying for Official passports

Official passports are issued to officials attached to government institutions who have to travel on official business. These passports are only valid for a period of 5 years. 

To apply for an official passport you must submit the following documents:

• Your original identity document and a copy
• A letter on the official letterhead and signed by the head of institution or his or her delegate confirming that the passport is needed for an official trip and that you are employed by the institution
• Two colour  photographs that comply with the Passport and ID Photograph Specifications  (NOT needed at smartcard offices as ID images are captured digitally)
• Submit your existing valid official passport or if lost or stolen a lost passport report (DHA-335) as well as confirmation that the loss was reported to the police

You will also have to sign an undertaking

• To use the official passport only for duly authorised trips
• To keep the passport in safe custody
• Hand in the passport to the Department of Home Affairs if you leave government service or you will no longer require an official passport
• To return your passport to a designated person in your department or organisation for safe-keeping on return from your official trip
• To report the loss of an official passport to the SA Police Services and the designated person in your department or organisation as soon as possible after the loss.

Applying for Diplomatic passports

Diplomatic passports are administered by the Department of International Relations . Enquiries should be directed to the Protocol Section in the aforesaid Department.

Applying for Documents for Travel Purposes

Documents for travel purposes are issued to South African permanent residence permit holders who cannot obtain travel documents from their countries of origin. These documents are only valid for a period of 5 years. 

To apply for a document for travel purposes, you must submit the following:

• Written confirmation by your country of origin that the country cannot issue you with a passport, except in the case of refugees that have been granted permanent residence as a refugee.
• If under 18 years, the prescribed consent by parents must be furnished. See requirements under Tourist passports for persons under 16
• Your permanent residence permit and a copy thereof
• Your original SA non-citizen identity document and a copy thereof
• Payment of the prescribed fee.

  Applying for Crew Member Certificates

Crew member certificates are issued to South Africans who are crew members of an airline registered in South Africa. 

To apply for a crew member certificate you must submit the following documents:

• A duly completed  passport application Form DHA-73
• Your original SA identity document and a copy thereof
• Official letter from your employer confirming that you are employed by the airline 

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South Africa

Travel Advisory February 5, 2024

South africa - level 2: exercise increased caution.

Updated to reflect safety consideration when using GPS navigation. 

Exercise increased caution in South Africa due to  crime  and  civil unrest . 

Country Summary:   Violent crime, such as armed robbery, rape, carjacking, mugging, and "smash-and-grab" attacks on vehicles, is common. There is a higher risk of violent crime in the central business districts of major cities after dark.

Using GPS navigation can lead to unsafe routes. GPS navigation may suggest shortcuts through townships as the quickest preferred route but can lead to increased risks of crime.

There have been incidents in which tourists traveling in Cape Town while using GPS navigation apps have been routed through residential areas with high rates of violent crime. The safest approach to return a rental car to Cape Town International Airport is to take the N2 highway and follow signs to Airport Approach Rd ( exit 16 ). Alternatively, request the rental car company to collect your vehicle and subsequently arrange an airport transfer from established taxi companies or established ridesharing services to reach the airport.

Demonstrations, protests, and strikes occur frequently. These can develop quickly without prior notification, often interrupting traffic, transportation, and other services; such events have the potential to turn violent. 

Please see our  Alerts  for up-to-date information. 

Read the  country information page  for additional information on travel to South Africa. 

 If you decide to travel to South Africa: 

• Research your route in advance, stay on major highways, avoid shortcuts through townships, and avoid reliance on GPS navigation apps.
• Avoid walking alone, especially after dark. 
• Avoid visiting informal settlement areas unless you are with someone familiar with the area. 
• Do not display cash or valuables. 
• Drive with doors locked and windows closed. 
• Always carry a copy of your U.S. passport and visa (if applicable). Keep original documents in a secure location. 
• Enroll in the  Smart Traveler Enrollment Program  ( STEP ) to receive Alerts and make it easier to locate you in an emergency. 
• Follow the Department of State on  Facebook  and  Twitter . 
• Review the  Country Security Report  for South Africa. 
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist . 
• Visit the CDC page for the latest  Travel Health Information  related to your travel. 

Embassy Messages

View Alerts and Messages Archive

Quick Facts

30 days beyond your intended date of exit from South Africa..

2 consecutive empty visa pages per entry (not including endorsement pages).

No, if visiting 90 days or less.

Yellow fever at least 10 days before arrival is required for travelers originating from or transiting through WHO-designated yellow fever countries.

ZAR 25,000; Foreign currency unlimited if declared; No Kruger coins.

ZAR 25,000; Foreign currency unlimited if amount was declared on entry; Up to 15 Kruger coins if proof purchased with foreign currency.

Embassies and Consulates

U.S. Embassy Pretoria 877 Pretorius Street, Arcadia Pretoria 0083 South Africa Telephone: +(27)(12) 431-4000 / 012-431-4000 Fax: +(27)(12) 431-5504 / 012-431-5504 The U.S. Embassy in Pretoria does not provide consular services to the public. Facebook Twitter Email: [email protected]

U.S. Consulate General Johannesburg 1 Sandton Drive (opposite Sandton City Mall) Johannesburg 2196 South Africa Telephone: +(27)(11) 290-3000 / 011-290-3000 (Monday – Thursday: 8:00 a.m. to 5:00 p.m.; Friday: 8:00 a.m. to 12:00 p.m.) Emergency After-Hours Telephone: +(27) 79-111-1684 / 079-111-1684 (from within South Africa) Fax: +(27)(11) 884-0396 / 011-884-0396 Email: [email protected]

U.S. Consulate General Cape Town 2 Reddam Avenue, West Lake 7945, Cape Town, South Africa Telephone: +(27)(21) 702-7300 / 021-702-7300 (from within South Africa) Emergency After-Hours Telephone: +(27) 702-7300 / 079-111-0391 (from within South Africa) Fax: +(27)(21) 702-7493 / 021-702-7493 (from within South Africa) Email: [email protected]

U.S. Consulate General Durban 303 Dr. Pixley KaSeme Street (formerly West Street) 31st Floor Delta Towers Durban 4001 South Africa Telephone:  +(27) (31) 305-7600/031-305-7600 (from within South Africa) Emergency After-Hours Telephone:  +(27) (31) 305-7600 or +(27) 079-111-1445 / (031) 305-7600 or 079-111-1445 (from within South Africa) Fax: (+27)(31) 305-7691 / 031-305-7691 (from within South Africa) Email:   [email protected]

Destination Description

See the Department of State’s Fact Sheet on South Africa for information on U.S.-South Africa relations.

Entry, Exit and Visa Requirements

South Africa strictly enforces entry and exit requirements and other immigration laws. Failure to observe these requirements may result in the traveler being denied entry, detained, deported, or deemed inadmissible to enter South Africa in the future.

Please visit the  Department of Home Affairs website  for the most up to date entry and exit requirements.

The Embassy of the Republic of South Africa is located at 3051 Massachusetts Avenue, NW, Washington, DC 20008, telephone (202) 232-4400. Visit the  Embassy of South Africa  for the most current visa information.

Two Consecutive Blank Visa Pages:  South Africa requires travelers to have two consecutive completely blank visa pages in their passports upon every arrival in South Africa.  YOU WILL BE DENIED ENTRY  if you do not have two consecutive blank visa pages in your passport. This does not include the endorsement pages.

Traveling with minors:  There are special requirements for minors traveling through South African ports of entry. Visit the  Department of Home Affairs  website for the most up-to-date requirements for traveling with minors to or from South Africa.

Immunizations:  Travelers entering South Africa from WHO-designated countries with risk of yellow fever virus (YFV) transmission must present their current and valid International Certificate of Vaccination as approved by the World Health Organization (WHO) (“yellow card”). See the  Centers for Disease Control and Prevention’s South Africa page .

The U.S. Department of State is not aware of any HIV/AIDS entry restrictions for visitors to or foreign residents of South Africa. However, South Africa has a high HIV/AIDS prevalence.

Other:  Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Alerts regarding important safety and security information such as demonstrations, road security, and weather events are posted on the  Embassy’s website .

In South Africa the equivalent to the “911” emergency line is 10111.

The following paragraphs provide a summary, but please read the Department of State’s most recent Overseas Security Advisory Council  Country Security Report  on South Africa, which provides detailed information about safety and security concerns for travelers to South Africa.

Civil Unrest: Strikes and demonstrations occur frequently. These can develop quickly without prior notification and occasionally turn violent, and may include the burning of vehicles, buildings, or tires – which may serve as roadblocks; throwing rocks or other objects; or physical attacks. Strikes and demonstrations can also interrupt traffic and the provision of electricity, water, public transportation, fuel, and other goods and services. Periodic incidents of mob violence directed against refugees and immigrants from other African countries occur in South Africa. During labor protests, strike breakers or those perceived to be strike breakers have been violently attacked. Protests involving taxis and ride hailing services can turn violent. See Travel and Transportation section below for guidance.

Precautions:

• Avoid demonstrations and use vigilance during your movements around the country. Even events intended to be peaceful can become violent.
• Maintain caution in areas frequented by foreigners.
• Monitor news and  Alerts .

Crime: Crime in South Africa is very high. Violent crimes happen in places where people live, work, travel, or go out. This includes armed home invasions by criminal groups, which lead to assaults, rapes, and murder. Popular tourist spots and big hotels have their own security to prevent these incidents. But visitors and residents are still affected by armed robbery, rape, kidnapping, carjacking, mugging, and "smash-and-grab" attacks on vehicles. It's important to be extra careful at traffic lights and on/off ramps where cars slow down or stop. To avoid being robbed when buying jewelry or electronics outside high-end stores, many vendors offer to deliver your purchase to your home or hotel for a fee. Crime can happen anywhere and at any time, even in and around Kruger National Park. U.S. government staff and visitors have been robbed near our diplomatic facilities. It's especially important to be cautious in the central business districts (CBDs) of major cities, especially after dark. Crime victims have also been followed from OR Tambo Airport in Johannesburg and then robbed when they reach their home or hotel. 

Theft can be bold and in broad daylight. Travelers and U.S. diplomats report having cell phones stolen from their hands, as well as purses or wallets taken off counters while paying for goods at stores. Car theft and hijacking continues to plague the country, particularly in large cities. Travelers should choose secure parking options and double check locked doors before leaving a parked car.

Throughout South Africa, U.S. citizens should:

•  Avoid walking alone especially after dark.
• Avoid visiting informal settlement areas unless you are with someone familiar with the area. Please note that U.S. mission staff are required to use fully armored vehicles when visiting many townships in and around the Cape Town area and visiting hours are restricted to between 0700-1500 hours.
• Do not display cash and valuables.
• Avoid cash-in-transit vehicles both on the road, as well as ATMs when being refilled. Armed criminal gangs frequently target cash-in-transit vehicles while stopped at customer sites, but also ambush cash-in-transit vehicles while on the road. Such violent armed attacks involve automatic weapons, explosives, and gangs of criminals. Criminals frequently use remote jamming and signal interceptors with success.
• Drive with doors locked and windows closed.
• Always carry a copy of your U.S. passport and visa (if applicable). Keep original documents in a secure location.
• Avoid driving during periods of load shedding (rolling blackouts) as the roads can become extremely congested due to a lack of traffic signals. These traffic jams and slow-moving traffic can provide opportunities for smash and grab robberies.

Student Groups:  There have been instances of student groups being robbed while conducting outreach and service visits in townships. On these occasions, student groups coordinated with officials to conduct service visits and upon arrival were held and then robbed by armed perpetrators.

Demonstrations  occur frequently. They may take place in response to political or economic issues, on politically significant holidays, and during international events.

• Demonstrations can be unpredictable, avoid areas around protests and demonstrations.
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.

Internet romance and financial scams  are prevalent in South Africa. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help.

Tips to avoid scammers:

• Look for red flags such as individuals who say they live in a remote location, a profile that was recently created or seems to be too good to be true, the pace of the relationship is moving too quickly, or requests for money.

• Set up a phone call/video chat in the initial stages.
• Do a reverse image search on the profile picture.
• If the individual asking for help claims to be a U.S. citizen, rather than helping them, you should refer them to the closest U.S. Embassy or Consulate so we can work with local authorities to assist them.

Common scams include:

• Romance/Online dating
• Money transfers
• Lucrative sales
• Gold purchase
• Contracts with promises of large commissions
• Grandparent/Relative targeting
• Free Trip/Luggage
• Inheritance notices
• Work permits/job offers
• Bank overpayments

Technology Usage Abroad: Mobile devices are vulnerable to compromise, theft, and physical damage anywhere in the world. Best practices prior to traveling abroad include keeping all software (for operating systems and apps) updated and using virtual private network (VPN) and encrypted voice over IP (VoIP) applications if possible. Make sure that all VPN/VoIP are reputable, and U.S. based. Do not connect to unknown open Wi-Fi.

GPS navigation apps . Prior to using the GPS navigation apps, make sure you research the route to make sure it is safe. GPS navigation apps may give you the shortest route without safety consideration.

Dating apps and websites . Be careful when using dating apps and online dating websites in foreign countries as scammers may target U.S. citizens. Let your friends and family know where you are, meet in a popular public place, and avoid eating or drinking anything suspicious. Don't go to bars or nightclubs alone. 

Credit cards and ATMs. Travelers need not surrender their credit card to any vendor. They will bring a credit card machine to customers.

Be cautious when using ATMs outside of banks and reputable hotels because ATM and Credit Card skimming is common. Thieves may pretend to help you use a malfunctioning ATM and steal your ATM cards. Skimmers have also been found on machines used to pay parking tickets at shopping malls and office buildings. To avoid this risk, pay parking fees with cash. 

See the  FBI  pages for information.

Victims of Crime:

U.S. citizen victims of sexual assault or domestic violence should report crimes to the local police at 10111. Remember that local authorities are responsible for investigating and prosecuting the crime.

See our webpage on  help for U.S. victims of crime overseas .

The U.S. Consulates General in South Africa can:

• help you find appropriate medical care
• assist you in reporting a crime to the police
• contact relatives or friends with your written consent
• explain the local criminal justice process in general terms
• provide a list of local attorneys
• provide information on  victim’s compensation programs in the U.S.
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution
• help you find accommodation and arrange flights home
• replace a stolen or lost passport

Terrorism Threat:  Extremists with ties to international terrorist organizations, such as al-Qai’ida, al-Shabaab, and ISIS, historically have used South Africa as a logistical hub to conduct recruitment and financial facilitation. There has been increased activity by ISIS sympathizers and supporters locally, including the placement of incendiary devices and kidnapping for ransom operations. South African authorities have periodically arrested individuals and charged them with terrorism related crimes. The U.S. Department of Treasury’s Office of Foreign Assets Control has publicly designated ISIS members operating in South Africa who have provided technical, financial, or material support to the terrorist group. Check the  Mission’s website  to review Alerts to U.S. citizens, and  register  with the U.S. Mission to South Africa to receive new Alerts by email during your travels.

For more information, see our Terrorism page.

Game parks and outdoor safety:  Visitors have been injured and killed by wild animals in South Africa. It is dangerous to leave your vehicle in game parks outside of designated areas. Observe all park regulations and follow the instructions of guides. Be mindful of sharks when swimming. Rip tides are common and very dangerous. Do not swim alone in isolated areas or dive into unfamiliar waters.

Hikers must be prepared for rapidly changing weather conditions and ensure they have proper clothing and supplies. Many areas, especially in the Western Cape province, experience brush fires during the summer months (December-February). These fires can burn for several days. Monitor local media and follow fire crew instructions regarding road closures and evacuations.

Tourism:  The tourism industry is regulated. Rules for best practices and safety inspections are enforced. Hazardous areas are marked with signs and professional staff are available for organized activities. If you get hurt, there is medical treatment available. Outside of big cities, it might take longer for help to come. It's a good idea for U.S. citizens to get medical evacuation insurance. U.S. citizens are strongly encouraged to purchase medical evacuation insurance.

See our webpage for more information on  insurance providers for overseas coverage .

Infrastructure:  In the country, there are often scheduled blackouts called "Load Shedding". These blackouts are meant to protect the electrical grid, but they cause the whole country to lose power for up to six hours every day. This is bad for businesses that don't have another way to get power, like hotels. Load shedding also causes traffic lights to stop working, which leads to traffic jams and more crime. It can also affect access to water, cell phone signal, fuel availability, and safety features in rural areas.

Local Laws & Special Circumstances

Criminal Penalties:  If you break local laws, even if you don't know, you can be deported, arrested, or put in prison. If you want to start a business or do a job that needs special permission, you should ask the local authorities for information before you start.

Some crimes can also be punished in the United States, even if they are not against local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice website .

Arrest Notification:  If you are arrested or held, ask police or prison officials to notify the nearest U.S. Consulate in South Africa  immediately . See our  webpage  for further information.

Counterfeit and Pirated Goods: Counterfeit and pirated goods are prevalent in many countries and may be illegal according to the local laws. Counterfeit and pirated goods may pose significant risks to consumer health and safety. You may be subject to fines and/or have to give up counterfeit and pirated goods if you bring them back to the United States. See the U.S. Customs and Border Protection website and U.S. Department of Justice website for more information.

Faith-Based Travelers: See our following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  
• Human Rights Report  
• Best Practices for Volunteering Abroad

LGBTQI+ Travelers:  There are no legal restrictions on same-sex sexual relations or the organization of LGBTQI+ events in South Africa.

See   our  LGBTQI+ Travel Information  page and section 6 of our  Human Rights Report  for further details.

Travelers with Disabilities:  South Africa law mandates access to buildings for persons with disabilities, but these laws are rarely enforced. Some tourist attractions, and restaurants near tourist attractions, are equipped with ramps and other options to facilitate access. Conditions vary significantly across the country.

The law in South Africa prohibits discrimination against persons with physical, sensory, intellectual and mental disabilities, and the law is enforced unevenly. Social acceptance of persons with disabilities in public is as prevalent as in the United States. Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure.

Students:  See our  Students Abroad  page and  FBI travel tips .

Women Travelers: South Africa has one of the highest rates of sexual assault and gender-based violence in the world. Women travelers should take special care to follow safety and security precautions listed on this page when traveling in South Africa  

See our travel tips for  Women Travelers .

Special Circumstances: Parts of South Africa may face drought conditions, water scarcity, and rainfall patterns that may be erratic. Water supplies in some areas may be affected. Water-use restrictions may be in place in the affected municipalities.

For emergency services in South Africa, dial  10111 . Ambulance services are:

• not widely available and training and availability of emergency responders may be below U.S. standards;
• not present throughout the country or are unreliable in most areas except in major cities and may;  
• not be equipped with state-of-the-art medical equipment.

We highly recommend that all travelers review the U.S. Centers for Disease Control and Prevention’s Travelers’ Health webpage and general Traveler Advice for South Africa.

• Select your destination in the Travelers’ Health webpage .
• Review all sub-sections including the Travel Health Notices, Vaccines and Medicines, Non-Vaccine-Preventable Diseases, Stay Healthy and Safe, Healthy Travel Packing List, and After Your Trip.
• Reasons for Travel (for example: Adventure Travel, Spring Break Travel)
• Travelers with Special Considerations (for example: Allergies, Long-Term Travelers and Expatriates)
• and General Tips (for example: Traveling with Medications, Travel Vaccines)

Private medical facilities are good in urban areas and in the vicinity of game parks but limited elsewhere. Private medical facilities require a deposit before admitting patients. Pharmacies are well-stocked, but you should carry an adequate supply of prescription medication in original packaging, along with your doctor’s prescription. HIV and AIDS is a major public health concern.

The Department of State, U.S. embassies and U.S. consulates do not pay medical bills. Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.

Medical Insurance:  Make sure your health insurance plan provides coverage overseas. Private medical facilities will require payment before care is administered. See  insurance providers for overseas coverage . Visit the U.S. Centers for Disease Control and Prevention  for more information on type of insurance you should consider before you travel overseas. for more information on type of insurance you should consider before you travel overseas.

If your health insurance plan does not provide coverage overseas, we strongly recommend your Health Abroad .

If traveling with prescription medication, check with the  Embassy of South Africa  to ensure the medication is legal in South Africa. Always, carry your prescription medication in original packaging with your doctor’s prescription.

The following diseases are prevalent:

• Hepatitis A
• Hepatitis B
• Yellow Fever
• Leptospirosis
• Schistosomiasis
• African Tick-bite Fever
• Chikungunya
• Crimean-Congo Hemorrhagic Fever
• Rift River Valley
• Avian/Bird Flu
• Tuberculosis (TB)

Vaccinations:  Be up to date on  vaccinations  recommended by the U.S. Centers for Disease Control and Prevention.

For further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality:  Visit  Air Now Department of State  for information on air quality at U.S. Embassies and Consulates.

Air pollution is a significant problem in several major cities in South Africa. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

The air quality varies considerably and fluctuates with the seasons. It is typically at its worst in the Winter (Southern Hemisphere). People at the greatest risk from particle pollution exposure include:

• Infants, children, and teens
• People over 65 years of age
• People with lung disease such as asthma and chronic obstructive pulmonary disease (COPD), which includes chronic bronchitis and emphysema.
• People with heart disease or diabetes
• People who work or are active outdoors
• The U.S. Embassy maintains a list of  doctors and hospitals.  We do not endorse or recommend any specific medical provider or clinic.
• Adequate health facilities are available major cities but health care in rural areas may be below U.S. standards.
• Public medical clinics lack basic resources and supplies.
• Hospitals and doctors often require payment “up front” prior to service or admission. Credit card payment is not always available. Most hospitals and medical professionals require cash payment.

Medical Tourism and Elective Surgery

Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations. Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the U.S. Centers for Disease Control and Prevention website for more information on Medical Tourism.

Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism, the risks of medical tourism, and what you can do to prepare before traveling to South Africa.

We strongly recommend supplemental insurance to cover medical evacuation in the event of unforeseen medical complications.

Your legal options in case of malpractice are very limited in South Africa.

Although South Africa has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely. If you plan to undergo surgery in South Africa, make sure that emergency medical facilities are available, and professionals are accredited and qualified.

Pharmaceuticals

Exercise caution when purchasing medication overseas. Pharmaceuticals, both over the counter and requiring prescriptions, are often readily available for purchase with minimal regulation. Counterfeit medication is common and may be ineffective, the wrong strength, or contain dangerous ingredients. Medication should be purchased in consultation with a medical professional and from reputable establishments.

U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States. Medication purchased abroad must meet their requirements to be legally brought back into the United States. Medication should be for personal use and must be approved for usage in the United States. Please visit the U.S. Customs and Border Protection and the Food and Drug Administration websites for more information.

Water Quality & Food Safety

In many areas, tap water is not potable. Bottled water and beverages are generally safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks may be made using tap water.

Johannesburg is at high altitude (5,751 feet). Be aware of the symptoms of altitude sickness and take precautions before you travel. Visit the U.S. Centers for Disease Control and Prevention website for more information about Travel to High Altitudes .

Adventure Travel

Visit the U.S. Centers for Disease Control and Prevention website for more information about Adventure Travel .

Travel and Transportation

Road Conditions and Safety:  Road conditions are generally good in South Africa, but the road traffic death rate is nearly three times higher in South Africa than in the United States. The high incidence of road traffic mortality is due to a combination of poor driving, limited enforcement of traffic laws, road rage, aggressive driving, distracted driving, and driving under the influence of alcohol. Use extreme caution driving at night. U.S. government employees are discouraged from driving after dark outside of major metropolitan areas, except for highway travel between Pretoria and Johannesburg. Traffic lights are frequently out of order.

Traffic Laws:  Traffic in South Africa moves on the left, and the steering wheel is on the right-hand side of the car. Under South African law, all occupants of motor vehicles equipped with seatbelts are required to wear them while the vehicle is in operation. Texting or talking on a cell phone without a hands-free unit while driving is illegal. Treat all intersections with malfunctioning traffic lights as a four-way stop.

South African law does not require an international driver’s license. A valid driver’s license from any U.S. state or territory that has the signature and photo of the driver is valid to drive in South Africa for stays of less than six months.

Please refer to the  Road Safety page  for more information. Also, visit the websites of  South African Tourism  and the  South African National Roads Agency  for more information regarding local transportation trends and laws.

Public Transportation:

Taxis:  The use of individual metered taxis dispatched from established taxi companies, hotel taxis, and tour buses is recommended. U.S. government personnel are not allowed to use minibus taxis or hail taxis on the street or use a taxi stand. Minibus taxi drivers are often unlicensed and drive erratically.

Transportation Network Companies:  Transportation Network Companies (TNCs), such as Uber, also operate in South Africa. U.S. government personnel may only use TNCs with a dispatch application that provides vehicle description, license plate number, and the driver’s name, picture, user rating, and the ability to share trip information. The user should verify the information provided by the company, such as the vehicle make/model, license plate number, and driver’s name/picture, prior to entering the vehicle. TNCs should not be used to travel outside major metropolitan areas. Pick up and drop off should not be done near a traditional taxi stand due to tensions between rideshare and taxi drivers that have resulted in altercations.

Rail Service:  The long-distance rail service, Shosholoza Meyl; the rapid rail Gautrain in Gauteng Province; and luxury rail services, such as Shosholoza Meyl Premier Classe, Blue Train, and Rovos Rail are generally safe and reliable, though mechanical problems and criminal incidents do sometimes occur. U.S. government personnel are not allowed to use the Metrorail commuter rail service because of safety and crime concerns. There have been recent reports of fires being set on Metrorail train cars.

See our Road Safety page for more information. Visit the website of South Africa’s Road Safety authority and Traffic Management Corporation. 

Aviation Safety Oversight:  The U.S. Federal Aviation Administration (FAA) has assessed the government of South Africa’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization aviation safety standards for oversight of South Africa’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel:  Mariners planning travel to South Africa should also check for  U.S. maritime advisories  and  alerts  on the Maritime Administration website. Information may also be posted to the websites of the  U.S. Coast Guard  and the  National Geospace Intelligence Agency  (select “broadcast warnings”).

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in South Africa . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

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