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Skylord Travel Reviews
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Reviews 4.4.
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Skylord: Our Travel Agent for Life
Skylord has been our trusted travel agent for over 35 years. Their team is always helpful, efficient, and cooperative – a wonderful experience every time!
Date of experience : August 29, 2023
Thank you Neeraj Gupta and Manoj. With your help and guidance Our holiday in Istanbul was remarkable. From the airport transfer , hotel and the sightseeing all went smoothly , You are true asset to Skylord travel. The peace of mind on holiday is truly remarkable and appreciated. We are already looking ahead to booking our next hoiliday with you. Thank you so, so much for making it a memorable occasion.
Date of experience : June 01, 2023
I have been using these guys for our…
I have been using these guys for our trips for a while now because they give you a truly personalised service. They take the headache away from planning and booking and have taken the time to understand exactly what kind of trip I am looking for whether it’s leisure or business. I have tried using online travel sites like expedia but it cannot match a personalised service and skylord will always match if not beat the price! So a win win everytime.
Date of experience : November 25, 2023
Skylord are our go to when booking…
Skylord are our go to when booking trips. They’re reliable, transparent and their communication is second to none. Thank you again for booking our upcoming trip, this will be our tenth trip with Skylord. Thank you for being so thorough Manoj and Neeraj.
Date of experience : January 25, 2024
I have always used Manie for booking…
I have always used Manie for booking flights and hotels, he really knows what he’s doing and always takes care of everything from start to finish. I would highly recommend Skylord Travel, I’ve never had any issues using them.
Date of experience : January 29, 2024
I used Skylord travel for my most recent trip
I used Skylord travel for my most recent holiday to Hawaii. Where do I begin with the amazing experience. After finding my trip on there website online, I quickly jumped on the phone to the team at Skylord who helped me with everything and were very knowledgeable on all aspects of travel needs, including visa requirements, collecting flights and even hotel transfers!. The time spent by the team to ensure I got the best flights, hotels and connections for my trip was out of this world. The Level of service was 10 out of 10 with great communication and excellent customer service throughout. Would highly recommend and happily use again for all future travel! Keep up the great work.
Date of experience : January 16, 2024
A very professional company!
Skylord Travel was Very Professional and courteous. I dealt with both Neeraj Gupta and Manoj. They made our holiday so memorable by booking and taking care of everything from start to finish so we didn’t have to worry about anything. Thank you for a great holiday and will be booking with you again.
Date of experience : December 23, 2023
We have used Skylord Travel for the…amazing customer service
We have used Skylord Travel for the last 10 years I think. Always dealt with Neeraj Gupta and Manoj. They have always been accommodating with our back and forth requests esp when we need to clarify meal plan options, or room layouts. Nothing is ever too much. The price is always competitive, the odd occasion it has happened they aren't the cheapest but sometimes that can happen, however, I would always book with Neeraj for the best all round care before, during and after. We have recommended numerous friends (all with kids) and they have kept using them since. Whenever we book a holiday with our group of friends, the sentence is always, 'let's message Neeraj to get on it'!. We have also just booked our Mauritius trip just 3 days ago with them. As always 'Thanks Neeraj and Manoj'.
Date of experience : January 27, 2024
Professional service at a competitive price
Been using Skylord for some time now. Just wanted to say a big thank you to Manoj and Neeraj. They always go that extra mile to get you the right deal at the right price and keeping you updated. Never disappointed. Thanks once again guys . Would definitely recommend you to family and friends and work colleagues.
I always use these guys for our family holidays
I always use these guys for our family holidays. Almost feels like travel concierge, their holidays department really has patience dealing with our to and fro - flight options, hotel options, combinations, room options etc etc and then offering much more competitive pricing than others. They also then arrange private transfers to and from airport when on holiday. I also like the fact that they are atol protected, which has helped during COVID times.
Date of experience : August 25, 2023
You can’t go wrong with Skylord
I’ve purchased several flights from Skylord and every time is a smooth experience. Very helpful staff, ultra competitive prices and solid after sales support (when I’ve had the odd issue). Am always confident buying from these guys and you shouldn’t hesitate either.
Date of experience : January 06, 2024
Knowledgeable, efficient, reliable travel agents!
I always use Skylord Travel when I need assistance with travel plans. They have the experience and knowledge to be able to deal with any kind of query. Service is brilliant, and efficient. I will use Skylord Travel again and again. I appreciate all their help in arranging past trips and making it all go smoothly.
Date of experience : January 22, 2024
Compliance and Payment issues
Mainly two reason for this low rating: First - it is possible to use the Website without encryption (HTTP) and this is a NO-GO, as my credit card data would go openly through the internet. Skylord Travel must address this as this is a compliance issue (PCI) that can be costly to them. Second - not accepting AMEX is a great mistake for a travel business. Many companies require there employees to use the Corporate AMEX card for there travel bookings. Skylord Travel does not notify the customer about this fact, creating confusion and frustration. By the way, the Credit Cards fees can be added to the Booking!
Date of experience : July 02, 2019
Professional, competitive service
We have been seeking the advice of Mannie and subsequently booking all our travel requirements through Skylord. Service is friendly, professional and competitive. You can’t ask for anything more
Date of experience : February 01, 2024
Excellent, always I Cannot fault the service and attention that Manie Sehra and his team have provided me on the many holidays I have booked through Skylord
Date of experience : December 22, 2023
Never trust them
Never trust them, we didn't get our full money back despite PIA paid them in full. They tried to take PIA cancellation fee as well but when we informed them that it is illegal to do so when you have full refund from the Air line they tried to make excuses and now they haven't paid us back. Will definitely look in to a lawsuit against them.
Date of experience : September 29, 2020
Dedicated, professional, extreemely hospitable
On November 26, 2023 we got the news of the demise of my beloved mother in Paskistan, I being the only son had to be there in time for the funeral rites in Pakistan, contacted Khurram Bhai, he worked with me throughout the night and next morning to get us for the best possible flights outbound and inbound , he was so considerate and appreciateve of the situation that he got us the fare well lower than our budget, that we had anticipated. Words cant thank him enough for what he had done for us during that period of bereavement., His main emphasis was to get us there in time, not on an exorbatant fare, I have heard people complainging that travel agents have gouged them at a time like this, but not Khurram Bhai, hats off for people like him, its people like him that bridge the gap between the travel ageny and customer. He was honest, outstanding, went an extra mile, he even called us at all the airports in Canada to ensure that we had made it on all the flights. We reached ahed of time and all the final funeral rites were taken care off. If it wasn't for Khurram Bhai nothing would had been possible. My family back home and us here in Canada thank him from the bottom of our hearts, we have no words to express our heartfell gratitude towards him. We pray that success follows a great gentleman like him. Agnello DSouza and family
Date of experience : November 26, 2023
Amalfi Coadt
We decided to book our trip to the Amalfi Coast with Skylord Travels and had a person named Neeraj Gupta look after us. We were supposed to land at Naples Airport late in the night and wanted a transfer to our hotel in Sorrento. After checking online decided to request Neeraj to arrange the transfer to the hotel as well as it was late in the night and didn't want any hic ups at that time of the night. What a star he turned out to be, the car & driver was waiting for us as we walked out of the terminal. He had arranged a very comfortable car for us and the bonus was the driver spoke English and was friendly too. Hardly felt the hour drive to the hotel. His deputy called Manoj arranged the tours for us to Capri, Amalfi Coast, Possatino and Ravello. All the tours were on time and all the guides very friendly, couldn't have asked for more. We found both Neeraj and Manoj very accommodating people with all our requirements, nothing was any trouble for them, all dealt with a a friendly manner. If only more companies had staff like these two. We are now back home and will contact you for our next trip. Thank you for your guidance and making our trip memorable. Regards Kay Cee
Date of experience : September 05, 2023
POOR customer quality
POOR customer quality , HIGH prices, HIGH CANCELLATION and CHANGE FEES. Unprofessional service. Refunds delays, agent might use your funds for the duration unaccountable. NON Transparent and NON trustable travel agent. DO NOT USE
Date of experience : December 16, 2021
Been using Skylord for as long as I can remember. They are reliable and quick to give quotes. Once I was stuck in India on standby and Skylord were able to quickly sort me out and get me on the flight.
Date of experience : November 08, 2023
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