premium travel & lifestyle consultant salary

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Travel & Lifestyle Customer Service

Bring Membership to life by curating unique travel and lifestyle experiences.

Find your place on Team Amex

Whether it’s helping to plan a once-in-a-lifetime trip or booking a business-as-usual flight, you’ll curate meaningful itineraries and craft personalized experiences for customers from start to finish – and you can grow your skills and build your expertise through ongoing coaching and industry-leading training. With roles like Travel Counselor, Membership Executive, and more, you’ll be empowered to set a world-class standard of service.

Everyday Recognition

We take great pride in the contributions of our colleagues and how they back our customers whether that’s through our annual Pacesetters Award or other recognition programs. 

Best-in-Class Learning & Development

Experience our culture of continuous learning through personalized development programs, tools and coaching and build a long-term meaningful career in an inclusive environment. 

Leaders That Have Your Back

Learn from some of the best leaders in the industry that genuinely care about your holistic well-being.

Meet our Travel & Lifestyle Customer Service Colleagues, delivering exceptional experiences every day

"Reflecting on the thoughtful text messages, cards, and flowers I received from peers during an uncertain time of my life, I know my colleagues genuinely cared about my well-being. Being supported in moments like that reaffirms my sense of belonging at American Express.”

Barbara • Tampa, FL

COLLEAGUE SINCE '04

“Amex Flex has given me the space to balance my work and personal life as I am able to work from home while also having the benefit of in-office collaboration. Last year, I was able to work from home and save time commuting. That extra time back in my day gave me more time to look after my mom as she recovered from surgery, which meant so much to us both."

Paola • London, UK

COLLEAGUE SINCE '10

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AMERICAN EXPRESS CO Travel Consultant Salary in the United States

How much does a Travel Consultant make at companies like AMERICAN EXPRESS CO in the United States? The average salary for Travel Consultant at companies like AMERICAN EXPRESS CO in the United States is $67,964 as of May 28, 2024, but the range typically falls between $59,584 and $76,345 . Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About AMERICAN EXPRESS CO

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What does a Travel Consultant do at companies like AMERICAN EXPRESS CO?

Get a first-class start to your travel industry career

If you have a flair for exceptional customer service, an aptitude for learning and natural curiosity, this role is for you. With an intensive 11-week, paid training and mentoring program, here’s your chance to become a highly skilled Travel Consultant . Are you up for the challenge to join a leader in the travel industry?

From learner to leader, see the bigger picture

Once you’ve completed the training, you will be ready to take whatever travel request comes your way in our call center:

• You will delight our Premium Card Members with unforgettable experiences
• As a consultant, you will refine understanding by asking personalized fact finding questions
• If you are not a travel expert yet, you will know where to look to find the information you need
• You will research, plan and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements
• You take your understanding of new and existing product offerings, value proposition and relevance to the Card Member, to curate your recommendation
• At times, you will need to de-escalate a Card Member’s stress, when unforeseen travel situations arise
• You will always put the Card Member’s experience at the forefront of everything you do, reinforcing the WOW and winning their loyalty

Qualifications

What you need to thrive

• Proven ability to provide premium customer service
• Experience servicing customers ideally in hospitality, concierges/lifestyle servicing, high-end customer service or sales roles.  Travel reservation experience is a plus.
• A passion for building customer loyalty by carefully listening, building rapport and providing extraordinary customer care, using strong written and verbal communication skills
• Natural consultative skills, with the ability to offer confident recommendations
• Sufficient geography knowledge
• The resilience and composure to remain positive under pressure and constantly evolving circumstances
• Confident computer skills are vital as you’ll be using multiple tools and systems daily
• Excellent time management & multi-tasking skills
• Executive presence
• Ability to collaborate in person with all levels of leadership  
• Ability to thrive in a metric driven and team-based environment, with a healthy competitiveness to meet and exceed goals
• The flexibility to work shifts, including nights and weekends

The Phoenix Service Center hours of operation are from 8am – 7pm Monday – Sunday (7 days a week).    Hours of operation could change do to business need.

Why American Express?

What you choose to do for a living is one of the most meaningful decisions you can make. At American Express, our job is to help you excel at yours.  We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people. The powerful backing of American Express.

American Express is an equal opportunity employer.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Understand the total compensation opportunity for Travel Consultant at companies like AMERICAN EXPRESS CO, base salary plus other pay elements

Average total cash compensation.

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Browse Travel Consultant Jobs in Major Cities

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• Who we are

Sputnik Premier Club is a club agency with HQ in Moscow, offices in Istanbul, London and Dubai and proud member of the exclusive luxury travel programs — only for selected agencies of the world.

Sputnik Premier Club has been awarded Marriott International STAR Status, and is the only Rosewood Hotels ELITE representative in Russia & CIS.

Sputnik is a Virtuoso Exclusive Travel Advisor; Rocco’s Knights , Hyatt Privé , Belmond and Trump Hotels ‘ preferred agency.

In addition to that, Sputnik is exclusive partner of Aman , One & only , Cheval Blanc hotels and resorts, Relais & Chateaux collection and has a special member-only access to VITA by the Leading Hotels of the World.

Moreover, Sputnik Premier Club is partnered with Yalikavak Marina (#1 Super Yacht Marina of the World 2018−2019), Novikov Group large restaurant holding, Aura yachts, Maserati travel concierge club and many others.

The company’s experts annually take part in major international tourism exhibitions and professional conferences, which contributes to the company’s being the acknowledged leader in the premium-class services sector.

Sputnik Premier Club is your ideal companion in life, personal assistant, loyal friend, wise business partner, reliable fellow traveler and independent expert in the area of luxury services.

The company will make your most fondest dreams come true, take care of everything for you, solve any problems and answer all of your questions 24/7.

Sputnik is very sensitive to clients and always tries to meet all their needs.

Our partners

Sputnik premier club became world 150 eligible travel advisors, selected by marriott international stars, sputnik premier club is the only rosewood hotels elite representative in russia & cis..

Sputnik Premier Club saves your time and can fully undertake the organization of any travel or event. If you have a personal assistant, we can help him or her achieve set goals more efficiently. Our objective is to join efforts and chose the best way that will be most convenient, comfortable and cost efficient for you.

There are no membership fees in Sputnik Premier Club. You can become our partner only upon the recommendation. It is our way to establish a community of like-minded people who value quality and excellent service and cooperate only with the best partners throughout the world.

We value your money and your time and always guarantee the result precisely on schedule.

Just enjoy the moment and we will take care of all the rest!

Grand hotels with a long history, villas of the oldest aristocratic European families, bungalows on lost in the ocean islands, maharajahs’ palaces, concept-hotels by leading global designers, recuperative SPA-resorts and apartments with a view over the main sights of the world – Sputnik Premier Club experts have a collection of hotels for every taste. We have doublechecked every detail and now we are offering you this experience on exclusive terms.

To repeat the routes of great travelers, meet sunset with a glass of champagne in a jacuzzi on the shore of the Indian ocean, to embark on a yacht cruise around the Mediterranean sea islands, cook the dinner together with a Michelin chef, dance by the fire with the oldest African tribe, lay out your own vineyard, visit the greatest world museums accompanied by private collections’ managers, play golf on the most picturesque golf courses in the world – you can see the whole world with the reliable companion and stay in the most original and comfortable hotels.

A meeting with business partners, corporate travel, representative conference, the birthday of the loved one or a close friend – Premier Meetings & Events Collection specialists will offer you reliable places, original locations, plan to the minute the event schedule, assist with visa issuance and manage the event at the top level.

• Marriott Stars

NEWS... BUT NOT AS YOU KNOW IT

Paranoid Putin ‘starts wearing bulletproof vests for public appearances’

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Vladimir Putin could be wearing bulletproof vests for public appearances amid fears he might be assassinated.

The Russian dictator appeared to be discomforted by the supposed body armour while he walked with ex-defence minister Sergei Shoigu, on Red Square, on May 9, for the annual Victory Day military parade commemorating the defeat of Hitler.

A source close to the Kremlin and two Russian officials said the country’s special services ‘have ramped up the already strict security measures surrounding President Vladimir Putin to an unprecedented degree’.

Recent attacks on politicians in Europe and Asia has left the Kremlin ‘rattled’ and it is on ‘high alert’ following the invasion of Ukraine .

Multiple security operatives were seen at the parade when Putin laid some wreaths.

Portable body armour in the form of suitcases can also be seen being carried around close to Putin.

Jade Miller, a security consultant, said: ‘Putin appears to be walking in a rather rigid manner and there are no natural creases appearing at the back of his overcoat when walking and shaking military personnel hands.’

She added his body frame ‘looks unnatural and his shoulders appear rather wide & square, showing no shape of the back and shoulder blades.

‘At one point a part of his overcoat appears to get caught under what could potentially be a ballistic vest.’

She concluded Putin ‘appears to lift and adjust his shoulders in a way that shows discomfort from how a ballistic vest is designed to sit on the shoulders or collarbone.

‘In my professional opinion, Putin is wearing some form of ballistic protection during his time attending the parade.’

The Russian source said: ‘The Kremlin takes Vladimir Putin’s security very seriously.

‘He is protected by a whole army of visible and invisible guards.’

The source goes on to say that Putin has been wearing body armour at outdoor events ‘since at least 2023’.

‘He has been doing so on the strong recommendation of the Presidential Security Service (SBP), a unit within the Federal Guard Service (FSO) that protects the president,’ the source said.

Putin recently looked unwell and weak while in Belarus amid ongoing rumours of bad health.

He seemed frail and off-colour while meeting with his Belarusian counterpart Alexander Lukashenko to discuss the ongoing war in  Ukraine . 

The summit took place in Minsk, the Belarusian capital, on Friday. 

Get in touch with our news team by emailing us at [email protected] .

For more stories like this, check our news page .

MORE : The photos that expose the horror of Putin’s ‘torture by hunger’

MORE : Tom Cruise, the Paris Olympics and a sinister Russian influence plan

MORE : Children born deaf now dancing to music after ‘astounding’ treatment

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Russia Detains a French National Suspected of Collecting Military Data

The detention is the latest in a series in which foreigners have been arrested or held against their will in Russia, exacerbating tensions with the West.

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By Ivan Nechepurenko

Russian investigators said on Thursday that they had detained a French national in Moscow on suspicion of collecting intelligence about activities of the Russian military, adding to a list of foreign citizens held in the country since the invasion of Ukraine.

The Russian state news agency TASS identified the detained individual, citing its sources in law enforcement, as Laurent Vinatier. The agency said Mr. Vinatier was employed as a consultant at the Centre for Humanitarian Dialogue, a Swiss-based nonprofit.

On its website, the center states that its mission is to “prevent and resolve armed conflicts around the world through mediation and discreet diplomacy.”

Responding to a request for comment, the nonprofit confirmed that Mr. Vinatier worked as an adviser and that he had been detained in Russia.

“We are working to get more details of the circumstances and to secure Laurent’s release,” the center said.

Mr. Vinatier has worked with the nonprofit since 2014 as adviser in its Russia/Eurasia program, according to his profile on the social network LinkedIn. He listed “facilitating meetings,” and “passing messages” as among his duties. He also worked as a risk adviser, researcher and lecturer at various schools and institutes, with Russia as his primary focus.

President Emmanuel Macron of France took note of the arrest in remarks during a televised interview Thursday night.

“One of our compatriots has been arrested in Russia,” Mr. Macron said. He did not identify the man but said he worked for a Swiss nongovernmental organization — not the French government.

“In no way was this someone who worked for France,” Mr. Macron said. French authorities are remaining “very vigilant” and will provide all necessary consular protections for the man who was arrested, he added.

Since the start of the full-scale war in Ukraine, Western journalists and researchers visiting or living in Russia have found it increasingly risky to work in the country as they have gotten caught up in the worst crisis in relations between Moscow and Western states in decades.

Russia’s state Investigative Committee said in a statement that the detained French national would be charged for failing to register as a “foreign agent,” a charge that carries a punishment of up to five years in prison.

The statement said that during repeated visits to Russia, the detained individual had held meetings with Russian citizens to “purposefully collect information in the field of military and military-technical activities of Russia” and that this information “can be used against the security of the state.”

The agency published a video in which it showed security officials detaining a man in jeans and a black shirt who was sitting at a veranda outside a restaurant in central Moscow. The man’s face was blurred in the video.

Mr. Vinatier has joined a list of Westerners in Russian custody including Evan Gershkovich , a reporter for The Wall Street Journal; Paul Whelan , a former U.S. Marine; and Alsu Kurmasheva , an editor working for Radio Free Europe/Radio Liberty.

On Wednesday a court in St. Petersburg said that it had sentenced Yuri Malev, a Russian American national, to three and a half years in a penal colony after he posted memes and other posts that criticized the country, its leadership and its war in Ukraine on social media.

The detentions of Westerners in Russia in recent years have raised fears that the Kremlin is seeking to use them as bargaining chips to be exchanged for Russian individuals held in the West.

Aurelien Breeden contributed reporting.

Ivan Nechepurenko covers Russia, Ukraine, Belarus, the countries of the Caucasus, and Central Asia. He is based in Moscow. More about Ivan Nechepurenko