journeys indeed reviews

based on 606 locations

From the brand

Express yourself when you dress yourself with Journeys! Our store offers the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It's the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, adidas, and more. Our friendly staff will walk you through current trends and help you every step of the way to define your personal look. We can't wait to see you in store!"

About Journeys

Journeys has an average rating of 3.3 from 1002 reviews. The rating indicates that most customers are generally satisfied. The official website is journeys.com. Journeys is popular for Shopping, Fashion, Shoe Stores. Journeys has 606 locations on Yelp across the US. Read below to see the top rated Journeys businesses on Yelp and their customer service rating.

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Recent reviews of Journeys

1,002 reviews based on 606 locations

money and time buying for journeys. Oh, first shoe showed delivered online, with proof of delivery, don't have it, never got it. customer service says they can't do anything and won't be able to refund me. not their problem. so NO, i'm never buying here again.

were still open with people inside. Shopped at Tilly's instead. Today, I walked into Journey's and asked for 2 different pairs and tried shoes on perfect. I logged into my account online, ordered shoes for pick up, and used a coupon I had on account. Informed the cashier who was not happy that I ordered them online and headed to the food court. Waiting for order to be ready, I see they canceled my order stating that the shoe was not in stock. That's odd. I just tried it on and ordered it right in front of them. I called the store, and they stated it was a system error and that I should go and buy them in the store. Customer service stated the person picking the order at the store canceled it, claiming not in stock. I walked into store and asked for a manager, gentleman claimed he was stated there hasn't been an order, yet the cashier who answered the phone, was the one who handed us the shoes, she was informed I placed the order and would return. She also answered the phone and informed me there was an error. I requested a district or regional manager information. He declined, stating they couldn't disclose it. Don't waste your time going into that store. They don't want to help and then they get mad when you don't let them have the sale. Located VP & Regional will be contacting them.

receipt. I called the customer service line and was offered to have return slip emailed to me but i would have pay the shipping? Not the way to do buisness. Requested to speak to supervisor, no fault on the customer service rep she was just following her call script. Then spoke to supervisor by the name of Maria who was polite and offered to waive the shipping which was a start. Advised that does not cover the wasted time to go to store to return and now additional waste of time to go to post office to mail back. I was offered a $15 coupon which is not enough to keep me as a customer. Advised her to keep it since i dont have any intent to purchase anything from journeys going forward. F.Y.I. I was told during the call that the stores do not like taking returns since it hurts their store sales number. Dont see why this should be my problem. With so many online retailers Journeys needs to work on customer retention

want the "lady" to give you fun socks!

for this evening. Pricing is understandable and valid for certain shoes.

new generation man i tell you, back when I worked there we couldn't even have our phones on the floor. SMH I don't know who the manager is, for all i know he/she could be on their phone too but all I know is that was ridiculous. How can this new generation be THAT brain washed to be on their phones AT WORK. It's August 12, 2024 Monday at 2:30pm so whichever crew working at that time needs to be spoken to. You're there to sell, not sit behind the register on your phones. They could've sold be something but didn't even speak to me. I should've snuck a photo

place, comes over with two different pairs of shoes that we didn't ask for. The worker then proceeds to completely leave us alone and help other people at the register. That's when the nasty worker came up to us unannounced and started SHAMING our feet and our decisions in general. Saying things such as "I think you're the problem, not the shoes", talking down to us as if we were illiterate toddlers. They proceeded to snatch the shoes off our feet and take them to the back before we could even say if we wanted to purchase them or not. Which we would have, but the business was so bad we took it elsewhere. I do not recommend this location whatsoever. Take your money elsewhere.

they were shipped... waited for 2 weeks and didn't hear anything so I swung by in person again. They were never shipped. So they called and reordered them. About 2 weeks later they call me to tell me my shoes were in. When I get there they were the wrong shoes size. I again have them order the shoes. Now I haven't heard from them for almost a month so I called them today and they never re ordered!!! So I've just been waiting for no reason. This is completely unacceptable and just sad how bad customer service has been over the years. No accountability, just a "I'm sorry". Well again don't come here if you care about good customer service and if you care about accountability.

no bad impression at all I will be coming back I even got a welcome first time customer gift and they were pretty busy

deals going on and what we could mix and match together. They have shoes for boys, girls, and adults! Clean and organized! Good quality shoes!

was a pleasure! Amazing customer service, dedication and just a lovely experience overall! 10/10 will be back again and again

without purchasing anything. Shame

Ridiculous! And don't get me started on the managers, they're so snobby I was nothing but nice to them and they treated me like I was the gum on the bottom of their shoes. If you want good kind service I suggest you go to famous footwear they were so helpful and so kind they treated me like I was a human, nothing like the horrible horrible people in this store.

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Irene's Story

Review: Journey, Def Leppard close out Stadium Rock Weekend with kinder, gentler, sweet sounds

After banging shows by Metallica and Green Day, these classic rockers drew 35,000 to Target Field.

By Jon Bream

On the fourth day of Stadium Rock Weekend in Minneapolis, they turned down the volume.

After two nights of pulverizing Metallica at U.S. Bank Stadium and one long evening of galvanizing Green Day at Target Field, it was a kinder and gentler — well, by comparison — but still beer-fueled marathon of classic rock on Monday with Def Leppard, Journey and Steve Miller Band at the Twins ballpark.

It was billed as the Summer Stadium Tour with its publicist insisting that the three Rock & Roll Hall of Famers are co-headliners and therefore do not call Miller “an opening act.”

Who’s on first?

The answer: the opening act. And Miller was on first with 63 minutes of pre-MTV hits that worked on both album-rock and Top 40 stations in the 1970s. Like the beloved novelty “The Joker” (it received the loudest and longest ovation Monday) and an epic and artful nine-minute rendition of “Fly Like an Eagle,” with Miller’s guitar soaring majestically.

Miller, 80, long the squarest looking dude in rock ‘n’ roll, is an underappreciated guitarist who infused jazz, Latin and space-age sounds into his expressive blues-rock solos.

The affable singer reminisced about last playing a Twin Cities stadium with the Eagles during a pouring rain in 1978 at the old Met in Bloomington. He mentioned that his grandfather was born in St. Paul, and he dedicated his closing “Jet Airliner” to Twin Cities musicians Billy, Ricky and Paul Peterson, each of whom played in Miller’s band at various times.

Speaking of dedication, Miller sent out 1982′s “Abracadabra,” his lone MTV sensation and last big hit, to Eminem, who sampled the song in his recent smash “Houdini.” Miller, the elder statesman on the tour, also thanked Joe Elliott of Def Leppard and Neal Schon of Journey for inviting him to join what he called a “transgeneration rock show” embracing the ‘60s (that’s when he started), ‘70s, ‘80s and ‘90s.

Who’s on second?

Celebrating its 51st anniversary, Journey is experiencing quite a trip. Once again. It’s an acrimonious, litigious situation between co-founder and guitarist Neal Schon and keyboardist-since-1980 Jonathan Cain, each of whom is a co-manager of the band. They are feuding over finances. More specifically, Schon’s use of the band’s credit card.

There was a 2022 suit by Cain against Schon for the same reason that was dropped with an agreement “to move forward with prejudice.” Another suit was filed and last week Schon posted on Facebook that Cain “has created a very hostile work environment” for him, the band and crew.

Related Coverage

Enough with the bickering. How was the music? Loud, slick and impactful, with plenty of speedy guitar runs by Schon, 70, whose playing was as skillful as it was emotional. The rich piano of Cain, 74, was prominent on ballads like “Faithfully.” Each co-leader was given an extended solo spotlight, with Schon’s including an interpolation of Prince’s “Purple Rain.”

But the real show was singer Arnel Pineda, 56, plucked from a Journey tribute band in the Philippines 16 years ago. He emulated original lead singer Steve Perry’s adenoidal voice faithfully but more importantly, he was a kinetic, leaping frontman who effectively worked the wide stage and the W-shaped runway. He had all 35,000 fans singing along to “Don’t Stop Believin’” about a city boy “raised in the Twin Cities” (instead of South Detroit).

Cain, who donned a Twins jersey for the second half of the 93-minute set, saluted the Twins and their three World Series championships (he must be including the 1924 title when they were the Washington Senators, the original team of the franchise). And for those keeping score, Schon logged much more time than Cain on the giant video screens during Journey’s performance. The feuding pair spent the night on opposite sides of the stage, only getting together for an end-of-set bow, with Pineda between them.

Who’s on third?

Celebrating the 41st anniversary of its blockbuster “Pyromania” album, England’s Def Leppard reminded the crowd what glam metal is all about. Rumbling rhythms, chiming tandem guitars, harmony-heavy choruses, high-pitched lead vocals and flashy outfits (leopard pattern is never out of date in rock).

“Every band on the planet has been here this weekend,” frontman Joe Elliott, 65, declared early in the set. His ears must have been ringing, too.

Unlike Journey, Def Leppard has had the same lineup since 1992. The San Francisco-launched group didn’t even have the same lineup when it rocked Target Field with the Lepps in 2018. But on Monday, the Brits’ music felt more dated than nostalgic fun. The group lost momentum mid-set with Elliott doing a solo acoustic reading of “Two Steps Behind” and then delivering a downer by transforming the ‘80s rock favorite “Bringin’ on the Heartbreak” into an acoustic number, with an electric final chorus.

To the fans’ delight, Def Leppard recovered with a 1-2-3-4 lineup of hits at the end of its 90-minute segment — “Rock of Ages,” “Photograph,” “Hysteria” and “Pour Some Sugar on Me,” a sweet walk-off for Stadium Rock Weekend.

about the writer

Jon Bream has been a music critic at the Star Tribune since 1975, making him the longest tenured pop critic at a U.S. daily newspaper. He has attended more than 8,000 concerts and written four books (on Prince, Led Zeppelin, Neil Diamond and Bob Dylan). Thus far, he has ignored readers’ suggestions that he take a music-appreciation class.

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