long term visit pass enquiry

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Long-Term Visit Pass eServices and forms

Employment pass eservice (formerly ep online).

Estimated time to complete: 10 – 20 mins

• Submit an application for EP, S Pass, Dependant’s Pass, Long-Term Visit Pass or Letter of Consent
• Issue, renew or cancel a pass (all pass types, except Work Permit)

Check work pass and application status

Estimated time to complete: 1 – 5 mins

Employers can check the status of a work pass application or the validity of a work pass. Work Permit holders can also check their salary information. No log in is required.

Make, change or cancel appointment

Persons or organisations can make an appointment for services available at MOM Services Centre (MOMSC) or the Employment Pass Services Centre (EPSC). You can also view, change or cancel your appointment.

Enquire about Employment Pass, S Pass or other passes matters

Persons or organisations can enquire on Employment Pass, S Pass or other passes matters.

Application for Long-Term Visit Pass (1.9MB)

Use this form to apply for a Long-Term Visit Pass (LTVP) for family members of Employment Pass (Sponsorship) holders.

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Follow our news, recent searches, electronic visit pass to be gradually implemented at all checkpoints: ica, advertisement.

A traveler scanning their passport at an automated counter before entering Singapore. (File photo: CNA/Marcus Mark Ramos)

Gabrielle Andres

SINGAPORE: Singapore will gradually allow visitors to enter the country using an electronic visit pass (e-Pass) instead of having their passports stamped at all checkpoints.

The announcement was made as part of the Immigration and Checkpoints Authority (ICA) annual statistics report 2021 released on Tuesday (Feb 15).

The e-Pass was introduced in phases at Changi Airport since Oct 10 last year and will be rolled out at other checkpoints, ICA said. The pass is issued via an email notification to the address declared in visitors’ electronic arrival card.

It will also be complemented by an online enquiry portal that allows the retrieval of e-Pass records, it added.

“The introduction of the e-Pass not only provides for safer immigration clearance with reduced contact between officers and travellers, but is also a crucial building block for ICA to make automated clearance a norm from 2023,” the authority said.

TRANSFORMATION EFFORTS

This is part of ICA’s efforts to transform immigration and cargo clearance.

Its new clearance concept aims to give Singaporeans, permanent residents and long-term pass holders the ability to clear immigration without needing to present their passport, and for foreign visitors to do so at automated lanes without prior enrolment.

All immigration lanes at passenger halls – both automated and manual – have also been equipped with iris and facial scanners since July 2020.

“The use of iris patterns and facial features as primary identifiers for immigration clearance not only provides more robust and reliable identity authentication of travellers, but more hygienic, convenient, and efficient immigration clearance,” it said.

93 attempts to smuggle more than 10,000 COVID-19 test kits foiled in 2021: ICA

In addition to this, ICA also aims to “leverage automation and digital technologies to move cargo securely and efficiently, which bolsters Singapore’s position as a global port”.

Since Oct 1, it has implemented the “on-the-fly” clearance concept at Tuas Port, in which cargo clearance is conducted while the vehicle is still on the move.

“Cargo clearance permits (CCPs) will be cleared automatically after ICA’s image analysts assess that there are no anomalies in the scanned images of the cargo consignment,” the authority said.

ICA officers at cargo checkpoints have also started using mobile tablets to clear permits on the spot at checking bays in October last year, to minimise the time to clear those flagged for secondary checks.

“We have ceased the manual endorsement of CCPs since February 2022, thereby reducing the turnaround time for vehicles and cargos passing through the checkpoints,” ICA said.

ICA added that it aims to fully digitalise the cargo clearance process where drivers will no longer be required to present hardcopy permits and supporting documents for both containerised and conventional cargo.

IMPROVING SERVICES

ICA is also stepping up its service capabilities with a new initiative.

The authority said it is committed to providing a “No Fuss, No Visit, No Waiting” experience – using digital, robotic, biometric and automation technologies that will allow customers to make transactions at their convenience.

Since the end of last year, ICA has implemented 23 e-Services covering 99 per cent of public transactions, reducing the need for members of the public to make physical trips to the ICA building.

More than just scanning passports: On duty at Changi Airport with an ICA officer

“We will continue to redesign our processes and deliver more seamless and efficient digital experiences to our customers,” it said.

The authority will also “digitise ICA-issued documents so that customers will be able to access and retrieve them remotely via a secure platform”.

“By end-2022, ICA will launch digital versions of birth and death certificates, student’s pass and long-term visit pass,” it said.

To reduce footfall at its premises, it also implemented measures such as increasing the validity of Singapore passports from five to 10 years and offering free collection of passports and identity cards (ICs) at post offices.

SUPPORTING THE REOPENING OF BORDERS

As Singapore reopens its borders, ICA has rolled out initiatives to “provide a safer, more secure and more seamless immigration process for travellers”.

This includes providing a single government touchpoint for travellers with the SafeTravel website and contact centre and expanding the SafeTravel application portal to facilitate entry applications.

Last year, the portal processed more than 500,000 entry applications, ICA said.

Additionally, the authority also implemented the digital authentication of vaccination certificates for travellers and redesigned manual immigration counters to allow travellers to scan their own passports, making “immigration clearance safer for travellers and ICA officers alike”.

“As Singapore takes steps to gradually reopen its borders, ICA will make efforts to stay on top of the prevailing border control policies and effectively discharge its role to ensure both the security and public health of our nation,” it said.

“We will continue to innovate to enhance ICA’s services to secure our borders as well as to provide greater convenience and secured services to our customers.”

FAQ: Travelling to Singapore and how visitors can get their vaccination status recognised

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I am a Singapore Citizen, but my husband/wife is a Long-Term Visit Pass (LTVP) holder. He/she needs employment and/or training assistance.

25 apr 2023 • knowledge.

Foreign spouses of Singapore Citizens on LTVP with a Letter of Consent (LOC) or Pre-approved (PLOC) can receive career assistance from centres. This includes accessing self-help career resource terminals at WSG’s Careers Connect and receiving job search assistance from Career Coaches.

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Terms of Use

• Entering, Transiting and Departing

Seeking Extension of Visit Pass

A short-term visit pass (STVP), generally in the form of an electronic visit pass or e-Pass, is issued at the point of entry to visitors who are eligible for entry and short-term stay in Singapore as a tourist; for social visit, or medical treatment. To check the validity of your STVP, you may use the  visit pass validity tool  or the e-Pass enquiry portal .

Visitors issued with a STVP shall not engage in any form of employment (paid or unpaid), business, profession, or occupation in Singapore during the validity of the STVP, unless they hold a valid work pass issued under the Employment of Foreign Manpower Act 1990 or are engaging in Work Pass Exempt Activities .

Extension of Stay

All STVP extension applications must be submitted online. Walk-in applications will not be accepted.

Visitors who need to extend their STVP may submit an application for extension of stay by using the e-Service , up to 14 days before the STVP expires. This facility is only applicable to STVPs issued by ICA and can be used to apply for an extension of stay for either up to 30 days or up to 89 days (only for applicants with immediate family members who are SC/PR). The period of extension granted is subject to ICA’s assessment. An e-notification on the application outcome will be sent to the email provided in the application. A physical endorsement is not required for approved applications for extension of stay submitted using the e-Service.

For STVPs issued by the Ministry of Manpower (MOM) to foreigners (e.g., upon cancellation of MOM-issued passes such as Work Pass/Dependant’s Pass, or extended stay for confinement nannies), please visit MOM’s website or email them for assistance at [email protected] .

Local Sponsor Requirement

You will require a local sponsor to support your application for extension of stay if you are:

• Seeking an extension of up to 89 days from your date of entry; or
• A national of the countries or holder of the passports listed below.

The local sponsor must be either a Singapore citizen or a Singapore permanent resident (PR) who is at least 21 years old with a Singpass account. If he/she does not have a Singpass account, please apply for one using  www.singpass.gov.sg .

You will need the following documents to apply for an extension of stay using the  e-Service :

• Valid travel document (e.g. passport). You must submit a scan of the page in your travel document that shows your personal particulars.
• Disembarkation/Embarkation (D/E) number that can be found in your SG Arrival Card

Additional documents or clarifications may be required on a case-by-case basis, and you and your local sponsor (if applicable) may be requested to upload the scanned copies of the original documents during the online submission, or to bring the original documents for an interview at the Visitor Services Centre, which is located on Level 4 of the ICA Building. Some examples are below-

• For visitors with immediate family members who are Singapore Citizens or Permanent Residents:  original supporting documents may be required to establish the relationship.
• For visitors seeking extension of stay for medical treatment : a completed FormV75 duly endorsed by a registered doctor in Singapore with details of the illness and the period of stay required.
• All STVP extension applications must be submitted online using the e-Service . Walk-in applications will not be accepted.
• If you are unable to apply for an extension of STVP online, you may email  [email protected]  with the screenshot of the error message and the following details for further assistance.
• Applicant’s Full Name;
• Applicant’s Date of Birth;
• Applicant’s Passport Number;
• Applicant’s FIN (if any);
• Application Reference Number (if any);
• Sponsor’s NRIC (if any);
• Contact Number.

Upon approval, you may need to pay the following non-refundable fees:

• Extension Fee: An extension fee of S$40 is applicable if the extension granted leads to the applicant staying in Singapore for a period of 90 days or more from the date of entry/issuance of pass. This fee is also applicable for every subsequent block of 90 days from the date of entry/issuance of pass (e.g., fee of $40 would be applicable again if the extension granted leads to the applicant staying in Singapore for a period of 180 days or more from the date of entry/issuance of pass.).
• Visa Fee (where applicable): For visa-required visitors, a fee of S$30 is applicable if you have stayed in Singapore beyond the relevant visa-free period.

The stay extension will only be granted when payment is made. If payment is not made on time, the application will be withdrawn. You are advised to depart on or before the expiry date of your existing STVP.

Payment Options

For online applications using ICA e-Services, payment can be made via:

• Visa or MasterCard (Credit, Debit)
• American Express (AMEX)
• Internet Direct Debit (Citibank, DBS/POSB, OCBC, UOB and Standard Chartered Bank internet banking accounts in Singapore)

For applications made over the counter at ICA, we accept payment via:

• NETS (Debit, Flashpay)
• NETS QR (DBS Paylah, OCBC Pay Anyone, UOB Mighty)
• Apple Pay, Google Pay, Samsung Pay

The extension of Visit Pass will be processed within five working days (excluding Public Holidays and weekends). Some applications may take longer to process.

To check the status of your extension of stay application, please use the Enquire Application Status function of the e-Service by keying in your:

• Travel document number and Disembarkation/Embarkation number; or
• Travel document number and travel document expiry date.

Related Links

• Document - Form 14 (142 KB)
• Document - Form V75 (308 KB)
• Apply for/Renew Long-Term Visit Pass
• Payment/Refund FAQs