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Is a travel agent worth it the pros and cons.

Travel experts agree there are several advantages to hiring a vacation planner.

The Pros & Cons of Using a Travel Agent

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A travel agent can save you money and time.

Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking flights and accommodations on your own? That's just one area where a knowledgeable travel agent (also commonly known as a travel advisor) can help. Read on to discover the other benefits – as well as the downsides – of using a travel agent, so you can confidently decide whether or not a travel agent is worth it for your next trip.

The Pros of Using a Travel Agent

Travel agents can save you money – and get you other perks.

"In some cases, you'll actually get a better  deal by working with a travel agent," says Jackie Steele, travel expert at MagicGuides . "This could be in the form of a cruise onboard credit (free spending money to use on the ship), access to special agency/group rates, or even just learning about a discount you qualify for but weren't aware of." The best agents will even keep an eye on new discounts as they're announced and apply them to your trip even after you've booked, he notes.

Travel agents handle all the details

Hotel room? Booked. Dinner reservations? Made. Tour tickets? Ready to go. A travel agent handles every detail of your vacation itinerary. "The traveler still gets to be involved in the fun part of dreaming up ideas and providing their travel wishes, while we take and perfect them," says Jessica Parker, founder of Trip Whisperer .

Molly McShea, owner and travel advisor at McShea Travel , points out that travel agents can also help with timing logistics. "Travel agents know how many days should be spent in each destination, which tours go together, and how many things you should do in a day," she says, adding that crafting an itinerary can be challenging if it's not something you regularly do. Additionally, travel agents can help you choose the best time to visit your preferred destination(s) based on seasonality and your budget, and sift through travel insurance policies to find the best option for your needs.

Travel agents can provide local expertise

"A travel advisor's industry connections and relationships provide added value to their clients," says Valerie Edman, a luxury travel advisor and agency owner at Cultured Travel LLC. She says when working with a travel agent, travelers gain access to a global network of connections including:

  • In-destination specialists who work exclusively with travel advisors and can connect travelers with unique, off-the-beaten-path experiences they wouldn't otherwise know about
  • Exclusive experiences not available to the general public

You'll avoid surprise fees

When deciding if a travel agent is worth it for you, remember this: A reputable agent can guarantee you won't encounter any surprise fees on accommodations and activities once your trip is booked.

You'll have someone to troubleshoot unexpected travel issues

A travel advisor is essentially your personal vacation concierge. "Because they've been around for so long, agents really know what to look for," says Christopher Elliott , a consumer advocate and journalist. "Travel agents are among the first to know about flight cancellations and delays , making it easy for them to rebook itineraries right away." 

The Cons of Using a Travel Agent

It might not be your cheapest option.

There are some instances when it makes more sense to plan your own trip. "If you're planning a quick flight from New York City to Los Angeles, it's easy enough to book it yourself online directly or through a third-party booking site," says Elliott. "If you're planning a once-in-a-lifetime trip or bucket list honeymoon , that's when you call the experts."

You'll have less flexibility in your itinerary

The upside of working with a travel agent is having someone plan an epic vacation for you based on industry knowledge and local expertise. But this can also be a downside in the event you discover an activity you'd like to do or a restaurant you'd like to try that isn't on your pre-planned itinerary. If you alter your plans, you risk losing money; plus, the time it takes for you and your travel agent to coordinate your change of plans may not be worth the hassle.

You still have to do some research

It's important to find an agent you can trust, which means you still have to do some of the vacation planning. For this part, Parker recommends picking up the phone. "Lots of people avoid or don't pick up the phone as much anymore," she says. "That's where you get the high-touch service, tone of voice, excitement or concerns to manage." She advises to look for the following red flags:

  • No fees: " Travel advisors are charging planning fees more now or increasing them, so the client knows more confidently than ever, we work for them, not the suppliers with the best commissions," Parker explains. "There are a lot of things that are non-commissionable and the advisor's time and expertise shouldn't be given away for free, either. That's the best way to show an advisor takes their business seriously."
  • Limited options: If you work with someone who is inexperienced or has an incentive to book you with a certain supplier, they may not be prioritizing your best interests. "It's important to check if they are with a larger consortia, accreditations and network, typically listed on their website and signatures," says Parker. "That level of mindshare doesn't come with a lone advisor unless they have many, many years of experience."
  • Slow response times: If communication is delayed, that's a sign they may be too busy to plan your trip – but again, this is something you can avoid by having the right conversations early on.

Edman suggestes starting your search with the American Society of Travel Advisors . "ASTA-verified travel advisors are committed to the highest industry standards and have verifiable industry knowledge so consumers can feel confident in working with them," she says.

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Breaking Down the Pros and Cons of Using a Travel Agent

You're convinced that having a travel expert by your side will be useful. But how do you go about knowing when and how to book with them?

What to know when you’re thinking of booking your next trip with a travel agent

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Confession: I’m a big fan of travel agents (whoops, sorry, travel advisers ), even though I could technically book all my trips through websites and apps. And despite the fact that many of us might consider this industry old-fashioned and out-of-date, research shows that travelers, and millennials in particular, are once again turning to these specialists to help plow through TripAdvisor detritus. If you’re wondering: how much does a travel agent cost, and why would I book with one anyway? Read on.

How to Know If You Need a Travel Agent

Once you’ve come around to the idea of hiring a travel agent, ask these three questions before booking:

  • Is this a domestic trip or one that involves traveling to a part of the world you’ve never been? If it’s the former you don’t need a travel agent.
  • Can I get a better deal by using a travel agent? (This question requires you pricing out your trip with and without one.)
  • Is this a big-budget, special-event kind of trip? If the answer is yes, go with a travel agent.

The Pros of Using a Travel Agent

They can find crazy deals..

This is literally their job. If they have been in the travel business for many years, they likely have supplier relationships in place that can help leverage better deals for you. Many travel agents specialize in locations (i.e., cruise vacations in Europe). Some travel agents offer package deals, with more savings passed on to you then booking the trip on your own—that is good news to your wallet.

They will be your advocate.

One of the best ways to utilize a travel agent is as an advocate should something derail on your trip. They can help you with lost luggage, in the case of natural disasters, if you get stuck in a location before your trip, etc. They are there to help you get your trip back on track.

They’ll take care of the little things.

I love my travel agent, and I love all the extras she provides when we use her services for a trip. For instance, when we traveled to the Bahamas, she made sure there was a nice bottle of champagne and strawberries in our room on our arrival, and she also upgraded our room free of charge. While this certainly is not a guarantee when you use a travel agent, there are a lot of added-value extras you can expect when you use a travel agent. Why? Because travel agents know you don’t have to use them to book your trip, and they want to say thank you.

They’re true experts.

Most travel agents have been working in the industry for years now, and it’s their job to stay on top of travel trends and upcoming hot destinations. When I spoke with my travel agent about a trip to Europe recently, she offered a few alternate destinations. I was not thinking about the destinations she suggested, but the alternatives offered great activities, culture, food, interesting boutique hotels, and more options for less money than my original destination.

They don’t usually cost extra.

It’s a myth that working with a travel agent will automatically cost you more; most get paid via commissions from the hotel or outfitter. Sure, some travel agents do charge a fee for putting together an itinerary, but most will credit you that fee if you end up booking the trip through them. Make sure you know all the potential fees before you use a travel agent, and do not hesitate to negotiate away.

The Cons of Using a Travel Agent

They’re not going to help with cheaper airfare..

Back in the day, you would use a travel agent to book every aspect of your trip. However, with so many options to find low-cost airfare, like Google Flights , Scott’s Cheap Flights , and  Skyscanner , booking your own flights is easy and cost-effective. Most travel agents cannot score discounted flights, and many travel agents will not even bother. Follow these tips on how to find the cheapest flights possible , instead.

They’re not you.

This may seem obvious, although it’s still important to consider. A travel agent not only finds you the best deals, but they also offer suggestions for activities, restaurants, and more. This is great if you’re someone who doesn’t like to research these things, but you run the risk of working with someone who doesn’t get your personal preferences (maybe they lean toward road tours rather than technical singletrack). Do your own research first, and come up with a list of activities that you want to do. Once you have that list, pass it along to your travel agent to see if they can rustle up any deals as they book.

How to Find a Great One

One of the best ways to find a reputable travel agent is to get referrals from your friends and family. Anyone that has used that travel agent for a previous trip and enjoyed their service is someone worth checking out. As with anything, I always suggest talking to at least two different travel agents to see who you feel most comfortable with. Remember, they are there to work for you.

Know your travel budget before you reach out to a travel agent. Likely, this will be the first question they ask you and will help steer them toward the best destinations for that budget. If you are traveling somewhere that’s specialized, like going on that once-in-a-lifetime African safari , find a specialist that knows that region inside and out. They will usually have the best deals and relationships with hotels and activity companies in that area.

How Much Does a Travel Agent Cost?

Usually, the cost of hiring a travel agent to organize a trip for you is fairly minimal. Many agencies charge a flat fee of around $100, and others may charge a certain small percentage of your trip. Most of their take-home profits come from the hotels, wholesalers, resorts, and businesses they work with, but be sure to as your travel agent about fees upfront and before you start working with them to plan your next dream vacation. (No one likes hidden fees and surprises.)

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The Pros and Cons of Booking Through Online Travel Agencies

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You’re likely already familiar with online travel agencies, even if you don’t travel often. These companies — such as Priceline , Expedia and Orbitz — act as intermediaries between you and a travel provider.

Booking your travel through an OTA can be a good idea in some circumstances, but you’ll want to be wary of its pitfalls. Let’s take a look at the pros and cons of online travel agencies, so you’ll know what to use to book your next vacation.

Pros of booking through online travel agencies

There are certainly advantages booking through online travel agencies, though you’ll find different experiences whether you’re using public OTAs — such as Kayak — or private ones like those offered by your card issuer, such as the Chase's travel portal .

✅ It may be cheaper

When searching for flights online, you may see different prices for the same routes that vary across websites. Although it may be a result of fare type — for example, some search results may not clarify that a fare is basic economy rather than main cabin or economy — other times, the difference comes down to competition for your business.

Online travel services will often offer slightly lower prices on flights in an effort to entice you as a customer. This is true for both hotels and airlines.

» Learn more: Best credit cards for online travel-booking websites

✅ It can earn you more rewards

Have you ever heard of shopping portals ? By logging into a shopping portal, you can earn rewards for purchases made with many online merchants. Some hotel chains, such as Hilton , Marriott and IHG , can be accessed through shopping portals while still booking directly on the hotel website. In this way, you can earn rewards with the hotel directly as well as with the shopping portal.

The same isn’t true for shopping portals and most airline sites. However, many public online travel agencies are accessible through shopping portals, which can then earn you rewards for airfare bookings. By opting to book in this way, you’ll be able to earn points or cash-back rewards through the shopping portal that you’d otherwise miss.

Some card issuers will also reward you heavily when using their online travel services. Clear examples of this can be seen with Capital One and Chase. With the Capital One Venture X Rewards Credit Card , for example, you’ll get 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel .

The Chase Sapphire Reserve® is similar. With this card, you can get 10 Ultimate Rewards® points per dollar spent on hotels and rental cars booked through Chase's portal.

While these numbers are high, it’s important to remember that there are trade-offs when booking through an OTA rather than directly with a hotel or airline. We’ll get into that a little later.

Online travel agencies offered by your card issuer may not feature the same prices as booking directly; you’ll want to compare these before committing to a purchase.

Some card issuers will go so far as to give your points more value when redeeming through their online travel agencies.

This is true with the Chase Sapphire Preferred® Card . When redeeming points on Chase's travel portal, you’ll get 1.25 cents in value per point rather than 1 cent elsewhere.

» Learn more: How much are your airline miles and hotel points worth this year?

Cons of booking through online travel agencies

There are several downsides when it comes to using online travel services for booking travel. It mainly comes down to the fact that travel providers prefer that you book directly with them — and offer more perks to woo your business.

❌ It can be harder to change a booking

Ever needed to change a flight after it's booked? No matter the reason, attempting to alter or otherwise cancel a flight can be a hassle — especially if you’ve booked through a third party.

Generally speaking, rather than offering you direct assistance, both hotels and airlines will recommend you contact the online travel agency you’ve booked with in order to make any changes.

While you may be able to make changes or get refunds with the travel agency, airlines and hotels can — and will — offer much more flexibility when you’ve booked with them directly. You may also be subject to additional fees charged by the online travel agency, which can erase any savings you’ve received.

❌ You may not receive elite benefits

This is the real kicker for anyone wanting elite status. Although airlines will almost always recognize your elite status and allow you to earn miles even for bookings made through an online travel agency, hotels and rental car companies will not.

This is especially important for hotel chains. Earning elite status with hotels generally relies on elite night credits. Although these can be earned in a variety of ways — including having complimentary status by holding certain credit cards — the main method of acquiring elite night credits is by spending nights in hotels. Rooms booked through an online travel agency do not count toward elite status as elite night credits.

Additionally, you will not receive any of the benefits of your existing elite status if your booking is through a third party. This can mean the loss of perks such as room upgrades, complimentary breakfast and even free Wi-Fi.

» Learn more: The best airline and hotel rewards loyalty programs this year

❌ It may be more expensive

Did you know that many hotel chains have best price guarantees? Hyatt, Hilton, Marriott and IHG all have a guarantee that’ll give you either points or a discount if you find a better rate elsewhere.

These guarantees are generous; Hilton, for example, will match the rate and then discount it by a further 25%.

Although you’ll need to file claims for these guarantees and they face limitations — such as a 24-hour window from when you made the booking — you can save a lot of money on your stay if your request is approved.

Online travel agencies can be hit or miss

There are two sides to every coin and this is no different, as there are several benefits and limitations of online travel services. Depending on your needs and loyalty program status, you’ll want to choose whether to book directly with a travel provider or rely on OTAs to do the job for you.

Booking travel through credit card portals from issuers like Chase and Capital One can earn you big rewards. But if you anticipate altering your travel plans or aim to earn elite status instead, booking directly is the way to go.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Preferred Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Chase Freedom Unlimited Credit Card

1.5%-5% Enjoy 5% cash back on travel purchased through Chase Travel℠, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Up to $300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

are travel agents cheaper

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TravelHowTo

Do Travel Agents Get Discounts On Flights? (Explained)

One frequently asked question is whether booking a flight with a travel agent or online is cheaper. The most challenging aspect of planning a trip is sticking to a budget, which means finding more affordable flights.

Table of Contents

Here’s whether travel agents get discounts on flights

Yes, travel agents get discounts on flights. Travel agents establish and maintain relationships with air travel and have specific tactics and methods of obtaining low-cost tickets, e.g., consolidation fares.

Let us take a look at how they go about it.

travel-agents-discount-on-flights

How do travel agents get a better discount on flights?

Travel agents understand how to maneuver and employ techniques that result in airline savings. The most significant factor that travel agents consider is developing relationships with airlines to obtain lower airfare prices.

Travel agents have access to the information necessary to acquire better deals. They get a lot of their information from the same sites everyone uses. Furthermore, they receive daily discounts via e-mails and fax that are not usually available on the Internet.

They get rebates on flights and discounts on flight rates and can easily upgrade from one class to another.

Here is how they get discounts

Booking consolidator rates

These cheaper seats on less popular flights allow travel agencies to get fantastic discounts. They are a reliable means to sell a percentage of fares, negotiate annual contracts, set revenue targets, and closely regulate sales via a particular booking class.

The fares are frequently referred to as “private” or “bulk” fares. When consulting with a travel agent, an established travel agency is your best choice for finding a consolidator airline fare.

Time to book flights

Searching for flights at the beginning of the week will result in higher savings. This is because, at the beginning of the week, fares are primarily regulated by algorithms. Humans influence sales in specific directions.

Travel agents suggest that buying trends can lead to flash sales at the start of the week. This time is your greatest bet for finding lower-priced tickets.

The “Open Jaw” strategy

Travel agents use this booking strategy that takes advantage of the fact that airlines periodically discount routes with stops over direct flights—for example, a flight from New York to San Francisco.

The open jaw technique would involve routing yourself from New York to San Francisco to Los Angeles but leaving the San Francisco to Los Angeles portion unused. This strategy may not work for the most cautious travelers.

If you employ this method in the middle of an itinerary, the sequential legs after the unused trip may be canceled by the airline.

Searching the airline websites directly

Travel agents know that airlines occasionally offer connecting flights via a codeshare agreement that does not appear while searching on flight comparison websites. Therefore, they buy multi-carrier or interline tickets that airlines will not sell on other flight comparison websites.

However, those interline tickets can only be purchased through a reputable full-service travel agency.

Book in advance

The ideal time to buy summer flight tickets is 3-4 weeks before the day you want to travel. Beyond that, prices are likely to be higher. Travel agents anticipate increased domestic round-trip flight rates due to regular seasonal demand.

Prices will rise through the summer period before beginning to dip during the winter season. As a general travel agent rule, it is always advisable to start watching pricing early to secure a decent offer.

Travel package discounts

Travel agents know the discounts that come with complete booking packages. They are known for slipping huge discounts into all-inclusive packages. This is commonly seen in hotels.

The same applies to air travel. If you book lodging, car hire, and flight together, you are likely to pay at a discounted rate than a person who booked all three separately.

Agreements with airlines

Some travel agencies have contracts with airlines and therefore buy the airline’s flights in bulk at reduced prices. The agents sell these flights to customers at lower prices than regular airfare. Travel agents also have access to coupons and codes that also offer tickets at low prices.

Connections with discount airlines

Most travel agents are well connected with airlines that offer discounts. Therefore, it is easier for them to earn deals on airfare.

Airline specials

Travel agents know when airlines offer specials because they constantly browse airline websites for the best offers. Specials are provided mainly as a last-minute deal to sell any leftover seats. Specials are way cheaper than standard flight rates.

Price alerts

Travel agents establish a price alert to be notified when the price of a ticket rises or falls. Ticket prices can change daily, and even a slight decrease might result in significant discounts, especially if you need to purchase a ticket for every family member.

Booking two-one way tickets

Rather than booking a return ticket, travel agents book two cheaper one-way tickets that offer even better route options.

Weighing all costs

Travel agents understand that the base price of a ticket rarely covers the entire cost of flying. Therefore, they go out of their way to find the best overall value in terms of ticket costs.

They thoroughly investigate add-ons such as baggage fees, overweight charges, WiFi, and other options. Costs are also significant to travel agents, especially regarding “use it or lose it” tickets.

If you miss a trip, need to rearrange your flight, or cancel a leg of your vacation, restrictions might rapidly become prohibitively expensive. They pay close attention to notes regarding upgrading using frequent flier miles because they may not always be able to use particular fare classes or even pay to upgrade to another fare class.

Searching for alternative airlines

Travel agents save hundreds of dollars by traveling through a different airport – even if that airport is in another nation.

Other cities may have a few airports within a few hours’ drive that provide lower-cost flights. To discover the cheapest fare, travel agents consider all available options, including the cost of parking, gas, and possibly a rental car.

Read more: Do travel agents get discounts on cruises? & Do travel agents get discount on hotels?

In summary, travel agents get discounts on flights by having connections with airlines, having better access to information not commonly available on the internet, and booking in advance.

In addition, travel agents can buy tickets in bulk, resulting in discounted prices. Booking at the start of the week and in advance are also some of the ways travel agents get discounts on flights.

are travel agents cheaper

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Why Do Travel Agents Get Better Deals? The Truth Behind The Savings

are travel agents cheaper

Ever felt like you might be spending more than necessary on travel? Trust me, it’s not just you; that sense of sticker shock is all too common. Interestingly enough, many people don’t realize that travel agents have the inside track on deals, often securing discounts of 30-50% below what we see advertised due to their industry hookups and the power of bulk buying.

In this post, we’re going to explore how tapping into a travel agent’s know-how could lead to substantial savings for your next adventure. So stay with us – your bank account will certainly show its gratitude!

Key Takeaways

  • Travel agents have special industry access to discounts and exclusive offers not available to the general public, which can lead to significant cost savings on travel bookings.
  • They handle all the details of trip planning, from flights and hotels to exclusive tours, often providing local expertise for a more authentic experience without surprise fees or stress.
  • Despite sometimes lacking the cheapest options or flexibility in itinerary changes, travel agents offer added value through personalized service and troubleshooting unexpected issues during your trip.
  • Personal research is still important even when using a travel agent to ensure that the recommended options align with your preferences and budget.
  • Finding a good travel agent involves getting personal recommendations, researching their background and specialties, reading reviews, and establishing clear communication for trust-based collaboration.

The Pros of Using a Travel Agent

are travel agents cheaper

Save money and time by letting the travel agent handle all the details, provide local expertise, and troubleshoot any unexpected travel issues.

I’ve always wondered how travel agents manage to snag such fantastic deals. Turns out, they have access to exclusive discounts and offers that aren’t available to the public. Because of their industry connections and volume of business, they’re often granted special rates on accommodations and tour packages.

These savings are then passed along to me, trimming down my vacation expenses significantly.

By booking flights through a travel agent, I also avoid hidden fees that can sneak up during online bookings. They understand the ins and outs of pricing strategies in the travel industry, ensuring I get more bang for my buck without sacrificing quality or experience.

So instead of combing through website after website looking for a deal, I let my travel agent handle it all—knowing full well that what I’m getting is not just convenience but cost-effectiveness too.

Handle travel details

Handling travel details is what I rely on my travel agent for, ensuring a stress-free experience. They take care of booking flights, securing accommodations and even arranging transfers from the airport to my hotel.

This convenience gives me more time to focus on packing and the excitement of my upcoming trip.

My agent also organizes tour packages that include special experiences or meals that I might miss out on if left to my own planning. Their expertise often means they know the best times for attractions and can schedule things efficiently so I’m not wasting any precious vacation time figuring out logistics myself.

Provide local expertise

I know the ins and outs of destinations like the back of my hand. Travel agents bring a personal touch with their local expertise, ensuring you dive into cultural experiences and hidden gems that typical tours might miss.

I tap into my network to get insider access to exclusive events or attractions off the beaten path. With me, you’re not just booking a trip; you’re unlocking a world tailored just for you.

Every place has its own rhythm, and I help you sync up with it quickly. You’ll enjoy authentic eateries where locals dine instead of falling into tourist traps. My guidance saves time that could be wasted on hit-or-miss spots so your vacation is filled with can’t-miss moments from start to finish.

Trust me to craft an itinerary that feels less like ticking boxes and more like embracing each destination’s true spirit.

Avoid surprise fees

No need to worry about unexpected expenses, as travel agents can help you avoid surprise fees. They are experienced in finding hidden costs and ensuring that your travel budget is well-managed.

By utilizing their expertise, you can enjoy a smooth and stress-free vacation without the fear of unforeseen charges disrupting your plans.

Troubleshoot unexpected travel issues

If unexpected travel issues occur, a good travel agent is invaluable. They can quickly identify alternatives for flights, accommodations, or activities if there are unexpected changes or cancellations.

The agent’s local expertise also enables them to provide solutions that may not be obvious to travelers in unfamiliar destinations. Additionally, they can assist with navigating language barriers and cultural differences, ensuring a smoother resolution to any unforeseen problems.

In the event of sudden travel complications, a reliable travel agent will swiftly address the situation and find alternative options that align with your preferences and budget. This level of support can significantly alleviate stress and minimize disruptions during your trip.

The Cons of Using a Travel Agent

are travel agents cheaper

While travel agents can offer savings, it’s important to note that they may not always provide the cheapest option. Additionally, using a travel agent may limit your flexibility in itinerary and require you to do research on your own.

May not be the cheapest option

While using a travel agent might not always offer the cheapest option, the potential savings and added value make it worth considering. The expertise and insight provided by a travel agent can lead to cost-effective choices that may not be immediately apparent to individual travelers.

Additionally, the ability of travel agents to access discounts and exclusive deals can often outweigh any initial higher costs, making them a valuable resource for securing budget-friendly travel plans.

Less flexibility in itinerary

Using a travel agent may result in less flexibility when it comes to planning your itinerary. Since they often work with specific airlines, hotels, and tour operators, you may have fewer options for customizing your trip schedule.

This limitation can be frustrating if you prefer the freedom to make last-minute changes or explore off-the-beaten-path destinations. Keep in mind that working with a travel agent means sacrificing some control over your travel plans.

Moving on to “Still have to do research”..

Still have to do research

Even when using a travel agent, I often find that I still have to do some research on potential destinations, accommodations, and activities. It’s important to ensure that the options suggested by the travel agent align with your preferences and budget.

Therefore, taking the time to explore various resources and reviews can help in making informed decisions before finalizing any bookings.

While travel agents provide valuable assistance, doing personal research can give you added confidence in your choices. This extra step ensures that your trip is tailor-made to suit your needs and desires, creating an even more memorable experience.

May not help with cheaper airfare

While travel agents can offer some great deals, it’s important to note that they may not always secure the cheapest airfare for you. This is because travel agents often have set partnerships with airlines and may not be able to access all available discounts or promotions.

Therefore, when seeking inexpensive flights, it might be beneficial to do your own research and comparison shopping online. By doing so, you can take advantage of direct booking promotions and specialized online discounts that may not be accessible through a travel agent.

Another reason why travel agents may struggle to find the cheapest airfare is due to their commission-based business model. They rely on earning commissions from the bookings they make rather than focusing solely on securing the lowest price for their clients.

May not have your best interests in mind

While travel agents may not help with finding the cheapest airfare, it’s also important to consider that they may not always have your best interests in mind. Some agents might prioritize their commissions over getting you the best deal or meeting your specific needs.

It’s crucial to vet and choose a reputable agent who genuinely cares about providing value and excellent service rather than just making a sale. By thoroughly researching an agent’s background, reading reviews, and seeking recommendations, you can increase the likelihood of finding someone who prioritizes your best interests.

In evaluating a travel agent, be mindful of any signs that they are pushing certain options just to secure higher commissions or benefits for themselves instead of tailoring their recommendations based on your preferences and budget.

How to Find a Good Travel Agent

When looking for a good travel agent, ask for recommendations from friends and family, research their background and read reviews. Consider their specialization and expertise before making a decision.

Communication and trust are key in finding the right travel agent for your needs.

Ask for recommendations

When seeking a good travel agent, asking for recommendations from friends, family, or colleagues is my first step. Personal referrals can be invaluable in finding a reputable and reliable professional who has delivered excellent service to someone I know and trust.

Additionally, reading online reviews on platforms like Yelp or TripAdvisor can provide insight into the experiences of other travelers with the travel agent in question. By doing my due diligence and reaching out for firsthand recommendations, I can increase the likelihood of finding a travel agent that suits my specific needs and preferences.

Research their background

When researching a travel agent’s background, it’s important to look into their experience and credentials. Check if the agent is affiliated with any reputable industry associations or holds relevant certifications.

Reading client reviews can also provide insight into their track record and customer satisfaction. Additionally, consider the types of trips they specialize in and whether they have expertise in the specific destination you’re interested in.

Take note of how long they’ve been in business and inquire about their firsthand experiences at your desired location. This thorough research will help you find a trustworthy travel agent who can cater to your unique needs and preferences while delivering cost-effective solutions for your trip.

Read reviews

To ensure you find a reputable travel agent, reading reviews from previous clients is crucial. Look for testimonials that highlight the agent’s reliability, communication skills, and ability to secure great deals.

Happy customers often share details about how their agent went above and beyond to make their trip exceptional. By doing this, I was able to confidently choose an agent who provided top-notch service and ultimately helped me save money on my vacation.

– Consider their specialization and expertise

Consider their specialization and expertise

When choosing a travel agent, it’s essential to consider their specialization and expertise. Look for agents who have experience in the type of trip you’re planning, whether it’s a luxury cruise, adventure travel, or family vacation.

A specialized travel agent will have insider knowledge and access to exclusive deals that can enhance your overall travel experience.

Additionally, an experienced agent with expertise in your desired destination can provide valuable insights on the best times to visit, hidden gems to explore, and unique experiences that may not be found through online booking platforms.

By choosing a travel agent with specific knowledge and skills related to your trip, you can tap into their resources and contacts for personalized recommendations tailored to your preferences and interests.

Communication and trust are key

When working with a travel agent, communication and trust are key. Clear and open communication ensures that your preferences are understood and catered to, leading to a more tailored and enjoyable travel experience.

Trust is vital in allowing the travel agent to make decisions on your behalf, secure the best deals, and handle any unexpected issues that may arise during your trip.

Building a strong relationship based on trust and open communication enables the travel agent to fully understand your needs, ensuring they can provide you with the most suitable options for flights, accommodations, and activities.

In conclusion, travel agents have access to exclusive deals and discounts that may not be available to the public. They can leverage their relationships with airlines, hotels, and tour operators to secure better prices for their clients.

By tapping into their industry knowledge and network, travel agents are able to offer savings and perks that travelers might not be able to find on their own. This inside track allows them to provide valuable cost-saving opportunities for those seeking a well-planned and affordable vacation.

1. How do travel agents get better deals?

Travel agents often have access to special discounts, negotiated rates, and exclusive promotions from hotels, airlines, and tour operators.

2. Are the deals offered by travel agents always better than those available online?

Not necessarily; while travel agents can provide unique offerings through their partnerships, it’s still beneficial to compare prices online for the best deal.

3. Can I trust that a travel agent will find me the best deal?

While travel agents strive to secure great deals for their clients, it’s important to communicate your preferences and budget clearly for personalized service.

4. Do I need to pay extra fees when booking through a travel agent?

Some travel agencies may charge service fees or require deposits, so it’s important to clarify any additional costs upfront before booking.

5. Is using a travel agent worth it in terms of savings?

Using a trusted and knowledgeable travel agent can lead to potential savings through bundled packages, industry connections, and expert advice on getting the most value out of your trip.

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Is it cheaper to hire a travel agent or book on your own? We looked into it

Diane Wilson Image

How much time do you spend researching your next vacation? According to Expedia , Americans visit 140 travel websites before booking their next vacation. Could you be saving time and money using a travel agent?

"Really truly what we work on is value, you're getting someone with knowledge and experience on your side, so you don't have to do all of the work," said Crystal Seaton with Road to Relaxation Travel .

Seaton says booking through a travel agent typically won't cost you more. She says while some agents will charge you a nominal planning fee, many agencies like hers do not charge anything extra for their services.

"We get paid a commission on the back end from the vendor, so that's how we make our income," she said.

She did say they sometimes charge a fee if it's for a major complex trip with extensive planning.

When it comes to getting the same deals offered online, Seaton says, "99 percent of the time we can get the same deals."

"What I caution people," she said, "is to look beyond price to value because sometimes those digital deals come with a lot of small print that you don't notice upfront."

You need to make sure the advertised price is the final cost, and there are no extra taxes and fees added on after booking.

Seaton gave examples of when travel agents can save their clients' money on trips to Disney.

"We monitor promotions," she said. "Disney had a fall promotion that's come out recently. Our agents were up through the night waiting for it to drop based on what we're hearing, and then we go through the reservations that are booked for us and see who qualifies for it and apply it."

She says agents do the same thing when it comes to cruises and all-inclusive trips.

When you book on your own, you could be locked in on the price. The biggest difference is time.

According to Expedia, Americans spend nearly 23 hours on travel websites six weeks prior to booking a vacation. Those are hours that you could save for other things and let a travel agent do the work for you.

If you prefer booking your trip on your own online, Rob Stern, with RobPlansYourTrip.com says consider this: " Travel agents offer many things that the Internet does not, including personal knowledge of destinations and our recent travel experiences, knowing the quality of different travel suppliers, and providing a live resource for help during your trip. We have access to some industry only booking engines for travel packages as well."

If you book through an agent, they can also help when problems arise on your trip.

"Travel agents can help with troubleshooting when suppliers don't come through, in cases of bad weather, labor strikes, lost luggage, flight delays and cancellations," he said. "If there's an issue at a hotel or with a car rental when can often resolve it. We can explain what types of travel protection plans are the best for your type of trip."

Whether you are booking on your own or with an agent, Seaton says, "My best advice is to plan early. Your better deals are almost always early."

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Is it better to book a cruise through a travel agent? We say yes

Fran Golden

Going online to book an airline ticket or hotel stay is a familiar and fairly easy transaction. When you book a cruise, however — particularly your first cruise — you might want to reconsider the impulse to handle the transaction yourself through a cruise line website or an online advertiser with cheap prices. This DIY approach might not be the best way to find your dream vacation at sea.

In reality, it's not that simple to book a cruise. You will likely run into a lot of questions to which you have no ready answer.

That's where specialized cruise travel agents come into play. Their expertise can help you avoid mistakes, whether you are a first-timer or a repeat cruiser checking out a brand you have not tried before.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Why you should book through a cruise travel agent

You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

When you book a cruise, you are making a vacation decision that goes way beyond a flight or hotel nights. Which ship you choose determines your dining and evening entertainment choices for the duration of your vacation. Which itinerary you choose impacts which destinations you'll visit and which shoreside activities will be available to you. It can be overwhelming to evaluate the options on your own if you've never cruised before.

are travel agents cheaper

In addition, cruise fares can be hard to understand and compare. You might, for instance, see a fare listed online without the port charges, taxes and fees, which you only see after you give your personal details.

Plus, the price of your cruise includes accommodations, meals, entertainment and activities — and in some cases drinks, tips, shore excursions, Wi-Fi and other extras. There's a lot bundled into some fares and not as much with others. A travel agent can help you determine what your cruise fare gets you. The cheapest base cruise fare does not always provide the best value or best overall vacation deal.

Related: 4 scenarios when you should use a travel agent

You aren't just booking general passage on a ship, either, as you will be asked to pick a specific cabin and when you prefer to dine. Making a mistake in these categories can ruin your cruise experience, as there are such thing as "bad" cabins and dining times (think noisy or claustrophobic cabins, dinner at 8 p.m. with cranky children, etc.).

With cruises, you typically don't pay for your whole vacation upfront but rather put down a deposit, with final payment due at a later date. A cruise travel agent can ensure you don't miss any due dates.

Remember, you might be a DIY type when booking airlines and hotels, but booking a cruise is more complex. If you enjoy doing your own research, focus on what to do and see in the ports of call. Read about different ships, cruise lines and itineraries. However, when it comes to booking the cruise, we recommend you still contact a travel agent who specializes in cruises to help you learn a few tips and avoid any rookie mistakes.

Travel agents can get better deals on cruises

If you're concerned that working with an agent will make your cruise more expensive, don't be. Cruise travel agents receive the bulk of their income via commission from the cruise lines. Their service to you is usually free, though some might charge first-time clients a minimal fee. It's worth it.

In addition to sharing their expertise, the agent may have negotiated group space at lower rates with the cruise line, which could save you money on the cruise fare. The agent might also have first access to sale prices because the cruise lines notify their agent partners and loyalty club members first before they announce a sale to the public.

Related: 6 ways to get a deal on a cruise

Some cruise travel agents even throw in booking perks , such as a complimentary bottle of Champagne, awaiting your arrival in your cabin.

How to find a travel agent for a cruise

Cruise lines prefer that you use a travel agent rather than going online and booking directly. They have small in-house reservation teams, and when you have a question while making a booking, good luck in getting an expert on the phone in a timely manner.

Companies such as Royal Caribbean and Carnival Cruise Line provide online directories to help you find an experienced cruise travel agent near you.

are travel agents cheaper

You can also find experienced and certified cruise travel agents through CLIA, the Cruise Lines International Association , which is the industry's main marketing group. Asking friends who have cruised to recommend a travel agent is another good idea.

Related: 5 unexpected places that sell cruises

You might get more personalized care from smaller agencies than from the huge online agencies, though websites such as icruise.com, Cruise.com and Cruise411.com also have experienced cruise agents. These larger online travel agencies can be a good option for those who prefer to make decisions and ask questions via chat. Just make sure you get the name and phone number of the representative for any follow-up questions.

Questions to ask a cruise travel agent

In choosing a cruise travel agent, you will want to tap into the person's specific expertise about the cruise line and ship you are considering. Anyone can read a ship deck plan outlining ship spaces (which you can find online), but you are looking for people who really know their stuff.

Look for travel agencies that are cruise-only or a home-based agent who specializes in cruises. If you are using a full-service travel agency, ask for the cruise desk.

Here are some questions to ask a travel agent to determine their expertise:

  • How often do you cruise?
  • Have you cruised on the line I am considering?
  • Have you cruised on the ship that I am considering, or do you have clients who have cruised that ship and provided a review of their vacation?
  • Do you have firsthand knowledge about the cruise destination? The itinerary?

You will also want to ask the travel agent if they have a preferred relationship or negotiated agreement with any specific lines that could lead to special perks for you.

Be aware that not all agents work with all cruise lines; some represent only a few preferred suppliers or specialize in higher-end cruises. They get bigger commissions from their preferred lines.

This is not necessarily a bad thing, but be aware if the agent seems to be putting you off the line you were originally considering, as this could be the reason. On the plus side, an agent who is a preferred supplier might have negotiated rates with the cruise line and be able to call in favors, such as that bottle of Champagne or a cabin upgrade .

are travel agents cheaper

You should also ask if the travel agency offers 24/7 assistance (usually an 800 number) in case you have last-minute questions or something goes wrong before or during your trip.

The cruise travel agent should have questions for you as well, to better understand your dream vacation desires. If you are calling a cruise agency for the first time, the agent should be interviewing you as much as you are interviewing him or her. The agent should be focused on helping you choose the cruise line , ship and cabin that is right for you. Making the correct choices is very important to your overall cruise experience.

Bottom line

Booking a cruise is a complex enterprise. A cruise travel agent will guide you through choosing your cabin and dining times, deposits and final payment, and options for shore excursions and specialty dining. If you need to cancel the trip, the agent will also help you through the refund process. You'll have a lot less stress before and during your vacation if you book with an experienced agent.

Planning a cruise? Start with these stories:

  • The 5 most desirable cabin locations on any cruise ship
  • A beginners guide to picking a cruise line
  • The 8 worst cabin locations on any cruise ship
  • The ultimate guide to what to pack for a cruise
  • A quick guide to the most popular cruise lines
  • 21 tips and tricks that will make your cruise go smoothly
  • Top ways cruisers waste money
  • The ultimate guide to choosing a cruise ship cabin

GOBankingRates works with many financial advertisers to showcase their products and services to our audiences. These brands compensate us to advertise their products in ads across our site. This compensation may impact how and where products appear on this site. We are not a comparison-tool and these offers do not represent all available deposit, investment, loan or credit products.

13 Insider Secrets From Travel Agents That Will Save You Money

Charlene Oldham

Commitment to Our Readers

GOBankingRates' editorial team is committed to bringing you unbiased reviews and information. We use data-driven methodologies to evaluate financial products and services - our reviews and ratings are not influenced by advertisers. You can read more about our editorial guidelines and our products and services review methodology .

20 Years Helping You Live Richer

Reviewed by Experts

Trusted by Millions of Readers

The pandemic changed the nature of global travel more than any other event in recent history — but the nature of planning and booking travel was evolving long before the virus arrived in 2020. Today’s travelers can scour the internet for the cheapest flights, hotels rooms, cruises, and vacation packages, book their stays, and make arrangements all in the same app. 

That’s bad news for travel agents, who for generations made their livings by doing exactly that — but the industry is hardly obsolete. Annie Davis, president of Palm Beach Travel , says that Kayak, Expedia, and the rest can’t provide the specialized knowledge, local connections, or on-the-ground experience that a good travel professional delivers.

“An agent with the inside information is on a first-name basis with the hotels and restaurants at your destinations,” Davis said. “They will know when the best time to travel is to get you the most value.”

Here are 13 tips from travel agents to cut costs on airfare, accommodations and more.

1. Live Like a Local

A travel agent’s local connection can come in handy, especially for travelers hoping to avoid tourists traps. For example, Midtown Manhattan is very popular with tourists, but travel agents recommend researching restaurants and attractions popular with the people who live and work in New York City.

“The best dining and cultural experiences New York City can offer are within the neighborhoods where locals enjoy their everyday living,” said Michael Brozek, former American Express Travel destination manager for New York City. “Local restaurants and bars are what make New York City so special, and there’s so much to discover. So don’t get trapped at an overpriced chain restaurant. Go explore something different.”

Another way to save money and live like a local: Plan on walking and taking public transit where and when you can.

“Travel on foot if the distance is no longer than 20 blocks away, or grab a taxi or Uber if you’re going crosstown,” Brozek said. “But if you’re going uptown or downtown, it’s always most efficient on the subway.”

This is a great way to not only curb your spending, but lets you take in parts of the city you might not have noticed otherwise.

2. Be an Early Bird

Planning ahead can also save big bucks when traveling, and early birds can worm their way into significant deals and discounts, said Melissa da Silva, president of travel company Trafalgar USA.

“Booking with plenty of lead time can lead to huge savings for travelers,” da Silva said. “Airlines and train companies are renowned for increasing fares the closer to travel time, while guided vacation [providers] such as Trafalgar offer savings of 7.5% to 10% when booked up to a year in advance.”

Depending on the destination, planning ahead by even a few months can save upwards of 15% or more, and the savings can increase the farther ahead you plan.

“These are significant savings, representing hundreds of dollars, simply by being organized and getting in early,” da Silva said.

But this line of thinking can apply to more than just things like airfare. Isar Meitis, president of e-commerce at Turico Holidays, said that a little planning can also help time-pressed tourists avoid lines at a number of activities.

“Many tourist attractions are cheaper if you book them in advance compared to a walk-in,” Meitis said. “Plus, tickets can usually be picked up from a will call kiosk or booth, which also saves significant time.”

At Walt Disney World, for example, several resorts have rooms that  are up to 25% cheaper for Disney+ subscribers.

3. Or Play the Waiting Game

Meitis also said that those willing to be patient can also score big savings.

“Oftentimes, if cruises have a few extra rooms they need to sell before launch date, they’ll offer them at killer rates,” he said. “Check the cruise company’s website a few days before the launch or check out deal sites.”

Once the cruise leaves port, empty rooms represent unrealized revenue for cruise companies. They’d rather give passengers deep discounts and hope they make up for it in shipboard spending.

Operators like Norwegian Cruise Line offer last-minute deals on their sites. For example, spontaneous travelers willing to travel in February can save more than 60% on a five-day Western Caribbean cruise starting at $60 a night.

4. Save in Suburbia

For those who happen to be traveling with a vehicle, Meitis suggests looking into rates a bit further away from a city’s bustling center.

“Stay just outside of big cities,” he said. “You’ll find more upscale hotels for around half the price and parking will be much more reasonably priced.”

For someone traveling in March, for example, a room at the Hilton in downtown Chicago will cost at least $286. In Evanston, Ill., just under 30 miles north, however, rooms start at $98 for the same Friday night.

Longer stays, especially during weekdays, can be discounted even more, as well as help save money on other expenses like parking the vehicle you’re traveling in.

5. Opt for Homes Over Hotels

Peer-to-peer home-rental sites such as Airbnb and HomeAway have made it easier than ever for travelers who want to opt-out of a more traditional hotel room. And for those traveling with a group, renting an entire home can be a great way to save in more ways than one, Meitis said.

“If traveling with a small or large group, look into renting a vacation home,” he said. “Splitting the cost of a three- or four-bedroom home, where you aren’t forced to eat in a restaurant for three meals a day, can make a huge difference to your budget.”

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6. Forgo Fridays Off

As far as three-day weekends go, however, Meitis recommends taking Monday off instead of Friday.

“Maybe my number one tip: Take Monday off instead of Friday,” he said. “Sunday is typically the cheapest night at a hotel.”

That’s particularly true if the hotel attracts business travelers. Sunday room rates tend to be a bargain over Friday even in vacation hotspots like Las Vegas, which also offers mid-week deals.

As just one illustration, rates at the MGM Grand Las Vegas start at $59 for Sundays in April vs. $229 for Friday night stays in the same month.

7. Shoulder Some Savings

While days off are typically associated with holidays, summers and occasionally spring break, travelers with more flexibility can discover new ways to save on a trip.

“Here in Central America, the seasons are flip-flopped. December through Easter is our summertime and the peak weather dates to visit,” said Rob Harper, co-owner/director of business development for Namu Travel Group, a network of luxury travel agencies in Central America.

“While August through November tends to be fairly rainy, ‘shoulder season’ months like May, June and the first three weeks of December offer the best combination of value — low prices and good weather.” There are plenty of perks to traveling in the off-season.

In November, one of the months Harper recommends, hotel rooms can be found for less than $100, with several options for less than $200 a night. In March, a peak visiting month, hotel rooms tend to start closer to $250 and go up in price from there.

8. Seek Savings Through Promotions and Packages on Multi-Day Trips

Longer stays can have other incentives baked into the overall cost, too. Incentives like a free night’s stay or various nearby excursions are often there to help entice travelers book these multi-day stays.

Harper also pointed out that many travel agencies have all-inclusive package deals to help travelers save even more.

“For travelers looking to book single-day excursions or one hotel, better deals are likely to be had direct with providers,” he said. “For those interested in longer trips — three days or more — or customized itineraries with several moving parts, discounted opportunities are much more likely online with agencies.”

9. Find Sweet Suites

Suites may be more about extra room than ultra-luxe amenities, Harper said, and scheduling one for family travel can save money — and sanity.

“Booking a room that feels more like an apartment rental with adjoining rooms and a small living space can be less expensive than simply booking two separate rooms,” he said.

For instance, two-room bungalows in Boca Chica, Panama, designed to accommodate two adults and two children for a mid-December daily rate starting as low as $150 compared with single-room bungalows that start at $200.

10. Decline Dollar Deals

Trafalgar USA’s da Silva also recommends opting for the local currency when making purchases on foreign trips whenever possible.

“Many stores, particularly those in areas heavily frequented by travelers, now offer dynamic currency conversion where you can opt to make purchases in either U.S dollars or local currency,” she said.

While it may seem easier to track your spending by paying in U.S. dollars, this could actually end up costing you an additional 5% on purchases for currency conversion. Keep your calculator close and work in local currency instead.”

This also goes for credit card purchases, at least for those carrying a card with no foreign transaction fees. Merchants who give you the option to pay in dollars will likely levy a “dynamic currency conversion” fee, which they split with the bank handling the transaction. The exact amount can vary, but paying in the local currency is typically going to be the best bet, as it will help reduce hidden expenses.

11. Don’t Book High-End Hotels Online

Generally speaking, four- and five-star hotels have those ratings for a reason. While they often house spectacular spas, restaurants, occupy prime real estate or offer all other amenities, to get the best upscale hotel experience savvy travelers are better off working with a qualified travel agent.

Palm Beach Travel’s Annie Davis said that a good agent should not only be able to broker the best rate, but also get other perks such as complimentary breakfast, resort credit, early check-in, late check-out and even room upgrades.

“Luxury hotels are getting away from wholesalers and online bookings,” Davis said. “A luxury hotel sells on experience, not by price. Because of this, most four- and five-star hotels offer better packages and overall value when you book through a reputable, not discount, travel agency.”

She pointed to Peter Island Resort & Spa in the British Virgin Islands as a prime example. “It’s one of my favorite hotels in the world for an island getaway,” Davis said. “When my clients arrive, they have a complimentary upgrade upon arrival if available, complimentary breakfast daily, a $100 spa credit or lunch on Honeymoon Beach. For the same price you see online, my clients get so much more.”

12. Book Packages Just Before and During Holiday Weekends

Instead of planning to take a trip on Labor Day or Memorial Day, try planning a future trip on one of those weekends instead. Holidays are great times to book packages and other travel deals, according to Davis, who said her agents can usually uncover upwards of $200 in savings on client vacations as airlines and other travel providers introduce holiday-themed promotions for future travel.

“Sometimes, these are very good to book in advance for peak holiday travel season like Christmas and spring break,” Davis said. “For example, I have a client who wanted to travel to the Turks and Caicos. His only time off was Labor Day weekend. We waited until a Fourth of July sale to book his package with airfare to a five-star resort. We saved him over $2,000 because he used the promotion. Lesser-known holidays are sometimes the best.”

13. Use Your Points and Miles Wisely

Davis also believes that flights are the best use for points and miles accrued through credit card spending and rewards programs, and that travel agents can help make the most of them. She cites a client who wanted to travel to the Maldives for his honeymoon.

“He had 500,000 American Express membership reward points,” Davis said. “We researched his experience. He could fly economy class and stay at a three-star property for just a few dollars [in addition to his points]. Sounds like a great deal.”

It turns out that it wasn’t, given that the property had a $100 per day resort fee. Additionally, meals would have also cost him a minimum of $1,900, and tax and transfers weren’t included, either.

“We were able to maximize his point value and fly him business class on Etihad with a complimentary stopover in Abu Dhabi, seven nights at a four-star resort with an over-the-water bungalow, transfer included, for less money than the couple would have paid if they utilized all their points for a ‘free’ honeymoon,” Davis said.

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

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Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

  • Best Overall: Booking.com
  • Best Budget: Skyscanner
  • Best Price Predictor: Hopper
  • Most Innovative: Kiwi.com
  • Best for Eco-Conscious: Kind Traveler
  • Best for Social Impact: I Like Local
  • Best for Design-Forward Homestays: Plum Guide
  • Our Top Picks
  • Booking.com

Kind Traveler

I Like Local

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Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

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Our main goal at Express to Russia is to make your time with us unforgettable and leave you with fantastic memories to last a lifetime. Each one of our tours explores the beauty, culture and historical significance of the Russian cities and towns that you will visit. Not only are our tours longer, more in depth and more fun than what other travel firms offer we also offer specialized excursions and tour packages that explore Russian culture in greater depth . We have Russian ballet and classical music packages, tours concentrating on Russian literature, the Jewish experience in Russia, Russian cooking classes and cuisine tours and much more.

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Each one of our mangers is the best in his or her field. Our staff is made up of people with a great love of Russian culture and history. Everyone at Express to Russia also loves to travel, meet new people and receives great satisfaction from showing our guests what Russia has to offer. A great way to learn a bit more about us is by visiting the about us section of our website or the meet our guides section. You can also fit the names with faces before you arrive.

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Experience a magical Russian Christmas in Moscow. The festive atmosphere warms the snow-dusted city, thousands of lights are strung across the city’s wide boulevards, and Christmas attractions are set up on the historical squares. From traditional fairs with souvenirs and carousels, to unique festivals run by the Orthodox church, fairs of handmade goods, and markets selling products from France all the way to the Far East, anyone visiting Moscow during the festive season will be spoilt for choice.

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Do I need travel insurance for my summer vacation? It's complicated.

  • Travel insurance can be complicated, but it's worth it if you have travel expenses that insurance would cover.
  • You might not need travel insurance if you're taking a driving vacation and staying in a place where lodging is free.
  • If you're leaving the country, you'll likely need travel insurance.

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If you're planning to travel somewhere this summer, you're probably thinking of buying travel insurance.

Kingsley Hopkins is. He's headed to Portugal and Iceland with his girlfriend, and he wants to make sure he's covered for things like medical emergencies or trip disruptions, "or if a volcano erupts," he said.

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But getting the right travel insurance can be complicated. There's no one-size-fits-all policy, and Hopkins, an assistant editor at a book publishing company in New York, has been spending a lot of time thinking about how to protect his summer vacation.

Learn more: Best travel insurance

Chances are, so have you.

Why finding the right travel insurance is so hard

Most surveys suggest this will be a record summer for travel. How much of a record? Demand is so high that some airlines are afraid they will run out of planes. Now that's busy.

At the same time, danger and uncertainty are lurking everywhere – wars in Europe and the Middle East, the usual slate of natural disasters like hurricanes and maybe a volcano or two. It's no wonder people are giving some serious thought to insurance. 

Older travelers are particularly worried. And they should be, said PK Rao, CEO of INF Visitor Care . Claims by travelers over age 50 spike during the summer months.

Warning: American tourists are being profiled. Don't be one of them.

Try this pro trick for an affordable and stress-free summer vacation

"According to our claim data, medical emergencies tend to uptick during the summer, especially for those going on trips that involve outdoor activities," he said.

But there are so many choices out there, including credit card coverage, medical evacuation membership programs and stand-alone travel insurance. What should you get?

You need peace of mind 

But don't just reflexively start shopping for a travel insurance policy this summer. Instead, look for peace of mind – knowing that if something goes wrong, you'll be taken care of.

"Knowing you're protected from unforeseen travel mishaps – like delays, lost baggage and even medical emergencies – can make the trip that much more enjoyable,” said Daniel Durazo, a spokesman for Allianz Partners USA .

As it turns out, there are several ways to get the peace of mind you need. And there are times when you can safely skip travel insurance.

This is when you don't need insurance

Here's when you can skip travel insurance, according to experts:

◾ If you already have coverage. "You may already have travel coverage through your benefits at work, your credit card, or through group benefits with an organization," said Jiten Puri, CEO of PolicyAdvisor.com. If you do, there's no need to buy more coverage. You're all set.

◾ If you're not traveling far. If you're taking a driving vacation and staying in a place where lodging is free, like a relative's sofa, then there's not much to insure. "If you already have health insurance, it may cover you for a domestic trip, so you don't need to think about health insurance coverage," said Joe Cronin, CEO of International Citizens Insurance .

◾ If your trip isn't insurable. Traditional travel insurance covers conventional trips with prepaid, nonrefundable components like airline tickets and hotel stays. You might find that you either already have coverage through your medical insurance, or the trip is essentially uninsurable.

So think twice before saying "yes" to optional travel insurance that your online travel agency may offer you when you're booking a trip. You might not need it.

Here's when you need travel insurance

But most travelers should consider some kind of travel insurance coverage this summer. Here's when you need the extra coverage:

◾ If you have travel expenses that insurance would cover. "If you have many prepaid, nonrefundable expenses, it's best to take out travel insurance," said Lauren Gumport, a spokeswoman for Faye Travel Insurance ."This includes things like flights, hotel rooms, tickets and activities." The more conventional your vacation, the likelier travel insurance is to cover almost every aspect of your summer vacation.

◾ If you're leaving the country. "Your regular medical insurance might not extend coverage beyond your home borders," said John Rose, chief risk and security officer at ALTOUR . Also, many countries require travel insurance for entrance. They include Bermuda, Qatar, Sri Lanka, and some European countries.

◾ If you can't afford to lose your trip. "When considering travel insurance for your summer trip, evaluate whether you can afford to lose your vacation investment due to unforeseen circumstances like illness, weather disruptions, or emergencies," explained Robert Gallagher, president of the US Travel Insurance Association (USTIA). "Can you afford the financial risk if you miss your cruise departure because of covered flight delays? What if you have to cut your trip short because of illness?"  

One of the most common mistakes travelers make is assuming their credit card will cover them. For example, I found that my credit card only covered my rental car as secondary insurance, which made it completely useless when I rented a car in Tampa recently. I had to buy a standalone policy from Allianz to cover the vehicle.

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How one traveler insured his summer vacation

So, how did Hopkins handle his travel insurance needs? Well, as I mentioned – it's complicated.

Hopkins said he always buys some travel insurance before he takes a trip, "but how much, and what I cover, varies," he explained.

He decided that his path to peace of mind in this case was to spend a few extra dollars: He made fully refundable flight and hotel reservations, just in case something went wrong. That would eliminate a lengthy claim with his travel insurance company or credit card.

But he still needed at least $50,000 in medical coverage with emergency evacuation because of his active schedule.

"We’re going to be doing a lot of hiking in Iceland," he said. "And you just never know." 

At the beginning of the year, he decided to buy an annual Medjet Horizon plan, a membership that would get him from a hospital in Portugal or Iceland to a hospital at home, in case something happened. 

For insurance, Hopkins checked TravelInsurance.com to find an affordable travel insurance policy. He found coverage through Trawick International that pays up to $50,000 in medical expenses and up to $200,000 for an evacuation.

"I’ve heard good things about them," he said. "Hopefully, we won’t need any of it."

How do I insure my trips?

I'm on the road about 360 days a year, so I'm always thinking about peace of mind. I currently use a Wells Fargo credit card with lots of travel benefits, and I have long-term policies through Faye and Cigna, which have worked fairly well. I also am a long-time Medjet Horizon member. If I rent a car, I turn to Allianz for my primary coverage.

I know – that's a lot of peace of mind. 

But I've also run into trouble and had to use many of those benefits. Medjet got me back home during the pandemic. Cigna covered me after a serious ski accident in Switzerland. My old Allianz policy took care of my medical expenses when I had to see a doctor in Santa Fe, New Mexico, a few years ago.

Like I always say, when it comes to having enough insurance, better safe than sorry.

Christopher Elliott  is an author, consumer advocate, and journalist. He founded  Elliott Advocacy , a nonprofit organization that helps solve consumer problems. He publishes  Elliott Confidential , a travel newsletter, and the  Elliott Report , a news site about customer service. If you need help with a consumer problem, you can  reach him here  or email him at  [email protected] .

The Key Points at the top of this article were created with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. No other parts of the article were generated using AI. Learn more .

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Superjet 100 crashes near Moscow after maintenance, three dead

T he Superjet 100-passenger plane crashed near Moscow. According to the TASS agency, only three crew members were on board. The plane had just been inspected and made its first flight after repairs. Just before the crash, the aircraft sent an SOS signal.

According to preliminary data, the Sukhoi Superjet 100 crashed in the Moscow region during a test flight after undergoing repairs. The aircraft, which crashed in the Moscow region, was manufactured in 2014, and its only operator was Gazprom, as reported by aviation services cited by TASS.

The plane "hovered in the air" for over an hour before crashing. According to Rosaviatsiya, only three crew members were on board: two pilots and one navigator. All of them died.

The plane was flying from the aircraft factory near Lukhovitsy to Vnukovo. The crew of the plane were the only victims of the crash. According to TASS, engine problems might have been the cause.

According to BAZA, the Superjet crashed seven minutes after takeoff. "It was the first flight after two months of maintenance," the report reads. The Gazpromavia Superjet took off from the Lukhovitsy airport at 6:52 AM (Eastern Time), and at 6:57 AM, the plane was flying at an altitude of 4,900 feet. After that, it began to descend rapidly. At 6:58 AM, the altitude was 4,300 feet; at 6:59 AM, the plane lost over 2,000 feet of altitude in seven seconds; and at 6:59:28 AM, its signal disappeared from the radar. The aircraft managed to send an SOS signal.

Security forces are already conducting operations at the PJSC UAC-LAZ maintenance and repair center, where the Superjet was serviced.

According to The Moscow Times, this was the third Sukhoi Superjet crash since this type of aircraft began flying in 2008. The first aircraft crashed during a demonstration flight in Indonesia in 2012, hitting a mountain. The second burned during the landing at Sheremetyevo in 2019. According to the ch-aviation service, Russian airlines currently operate about 150 aircraft of this type.

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